man shadow booklet 2011
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SECTORS AND THEMES
Title hereAdditional inormation in Univers
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kpmg.com
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A TASTE OF MANAGEMENT
Learn rom
the topA Guide to the IOD Guernsey Branch
Management Shadowing Programme
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c | Section or Brochure name
We are pleased to sponsor the IoD Management
Shadowing Programme once again and look
orward to taking part ourselves as employers.
We believe this scheme is invaluable in providing
students with an opportunity to experience lie
in a senior management position, in helping
them develop communication and presentation
skills and in giving them insight into their career
potential. We wish all students success in their
Management Shadowing Week and look orward
to meeting you at the Management Shadowing
Presentation in October.
IoD Guernsey Branch Management Shadowing
Foreword rom our sponsor
Mark Thompson
Managing Director
KPMG Channel Islands Limited
Fact File
KPMG is a global network
o proessional irms
Provides Audit, Tax &
Advisory services
Operates in over 140countries
Employs more than
140,000 proessionals
worldwide
KPMG Channel Islands Limited
274 employees
(155 in the Guernsey oice)
18 Directors
25 students recruited to
train or Accountancy & Tax
proessional qualiications
each year
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The IoD ManagementShadowing Programmepresents a rare opportunityto gain frst hand experienceo management in action.
The Programme
The Programme is designed to give
sixth orm students the chance to
shadow senior managers in the
workplace and learn about management
skills rom rst hand experience.
Management embraces many tasks
including sta relations, dealing with
clients and the public, administration,
time management and organisational
skills. Its breadth can only be ully
appreciated when experienced at rst
hand.
The student will shadow a manager and
establish a one to one relationship.
The students role is one o observation
and watching how the manager works,with the student actively encouraged
to ask questions about the managers
work ethic and views on management.
It is a two way process and eedback is
not only encouraged but is essential or
both students and employers to benet
rom the experience.
This is not work experience which is
oten limited to non-specialist tasks and
only gives an insight into less complex
areas. Shadowing does not suer rom
this restriction and allows the student toobserve, listen, question and learn rom
individuals operating at a high level o
responsibility.
The student is the ever present fy
on the wall who may encounter
condential workplace situations
demonstrating the trust placed in them.
Managers are willing to have their
actions and rationale scrutinised by the
student, creating the unique nature o
the Programme.
The Programme has been running
in Guernsey or many years and
has received huge support rom the
Guernsey Business Community that
is happy to provide access to their
senior personnel or the Islands
students to shadow.
The IoD is committed to improving
the understanding o business and its
contribution to society. Management
Shadowing provides an opportunity or
the student to learn about business and
management through time spent with a
senior manager.
This guide is intended to provide
inormation to students considering
shadowing, to answer their questions
and those o their parents and to providedetails or businesses who have been
involved in the Programme in the past or
who are considering participating in the
uture.
We hope it is comprehensive but
any member o the Management
Shadowing Team is available to discuss
any aspect o the Programme and how
it may benet you.
I would denitely recommend
Management Shadowing to
others. As well as seeing how
a business is run, I learned
much about how to interact
with others on a day to day
basis and how to best manage
my time. I eel I have grown as
a person rom participating in
the scheme and having to give
a presentation was a valuable
experience. I do not have rm
career plans at this stage but
am condent that what I have
gained rom shadowing will be
o value to me in the uture.
Boaz Williams
2010 Winner
IoD Guernsey Branch Management Shadowing
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e | Section or Brochure name
The student
gainsrsthandknowledgeof
management, an essential skill used
in all walks o lie, whatever the
nal career or proession
hasauniquechancetodevelop
social and interpersonal skills withsenior people who are willing to
share their expertise in a very
dierent environment rom the
classroom
canpracticeanddevelop
interviewing, analytical and
interpretation skills that are so
important irrespective o
career choice
maygetatasteofacareerareain
which they are interested or i
undecided gain an insight into an
alternative they might not otherwise
have considered
isgiventheopportunitytobecome
more aware o the contribution o
local industry and commerce and the
way it works
hastheopportunitytogain
experience in presentation and
public speaking skills.
standsthechanceofbeingawarded
one o the cash bursaries presentedto the best students at the awards
evening
canincludethisvaluableexperience
on their C.V.
andcanhavealotoffun.
The employer
cangainfromthefeedbackgiven
by the students
hasanopportunitytoassistinthe
development o its own personnelby participating in the Programme
cangainaninsightintotheneeds
and aspirations o the next
generation o potential employees
canbenetfromworkingwiththe
students and the schools in
improving Guernseys skill base
ishelpingyoungpeopleinGuernsey
in their personal development.
Why take part?Students shadow managers in companies
that cover all sectors o business within the
island including:
Accountancy, Architects, Banking,Civil Service, Engineering, Insurance, Law,
Media, Medicine, Retail and Utilities
IoD Guernsey Branch Management Shadowing
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IoD Guernsey Branch Management Shadowing
During the placement the student
should make notes on what he or she
observes, including management skills
and styles. The student is encouragedto question the manager and his/her
colleagues. Keeping a diary is a good
way to document the experience
and the notes will assist the student
to critically consider the role o the
manager.
Asking questions about the detailed
workings o the business, the job and
the problems is an essential part o
the scheme. All o the employers have
kindly volunteered or the scheme and
expect to answer questions and provideexplanations.
Prior to the placements students
should use the web, etc to learn about
the business o the employer and
write down some objectives or the
placement. They also need to make
contact with the employer beore the
placement, to introduce themselves
and ask i there is anything they need
to know beorehand. Employers should
make their requirements clear to the
students on where the placement willoccur, hours, who to report to, dress
code and any security arrangements. It
is essential that things go as smoothly
as possible without administration
getting in the way, but ensuring all
essential matters, health and saety and
security are taken care o as shadowing
takes place in a work environment.
Students typically shadow one
manager but in larger organisations,
the opportunity may be given to
be with dierent people during theplacement to broaden the range
o experience.
The matching o the student
with employer is made by the
Management Shadowing Team
based on the inormation provided
by the student in the Application
Form. Wherever possible the student
will be placed within a business
sector in which they have an interest
however the Programme ocuses
on management skills many owhich are the same regardless o
industry sector. The shadowing
experience is o great value even
when a placement is not possible in a
students selected sector.
In September the student will make a
short presentation o around 4 minutes
in length, summarising their experience,
describing their views on managementand presenting their overall conclusions.
A judging panel will visit each school
and assess presentation skills, the
students understanding o the role
o managers, their analysis o the
management techniques they saw
being used and what the student elt
they learned rom the experience. The
judging panel will select 10 nalists and
shortlist 6 o them.
Presentation Skills training will be
oered to all students beore the
judging takes place.
In October the 6 shortlisted students
repeat their presentations at an Awards
Evening when the overall winner is
chosen. All students, employers,
parents, and IoD members are invited
and awards are presented to the
winning students and all students
who have successully completed the
scheme receive a Certicate.
What does theprogramme involve?A range o dates is available or the 3 day placements usually
over February hal term, at Easter, at the end o the summer
term or during the summer holidays with details shown on
the Application Form.
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IoD Guernsey Branch Management Shadowing
Feedback is essential or the
continuing success o the
Programme and ensuring that
it is eective in contributing
to the development o the
students. We value hearing
rom employers, students and
schools about their experiences
o the Programme and invite
comment rom all involved
with the scheme.
Students
The presentations provide an
opportunity to give eedback but it is
appreciated that personal or critical
comments may not be appropriate
in a public presentation. Accordinglyconidential eedback can be given
by the students on their placements
which will help us in developing the
Programme and improving uture
placements. Feedback on the general
Programme is also helpul e.g. timing,
organisation, assistance received etc.
Employers
Comments upon the conduct o the
students are helpul to both the student
and the schools. Feedback
on the Programme as a whole, its
administration and its value to the
employers will enable us to reine
and improve the scheme. I any
problems arise during the placement
help is at hand rom the schools
themselves via the person
responsible or the Programme and
a quick phone call can oten deal
with any diiculties. The Management
Shadow Team is also available and
will respond to any problems and
diiculties with the employers or
the schools as appropriate.
The aim o the Programme is to
assist in the personal development o
students and increase their awareness
o business and management. This
should be a positive experience and
help and advice will be oered to
make every placement a worthwhile
time or all involved. The IoD and local
businesses are proud to be able to
oer this opportunity to the Islands
students and have been delighted with
the commitment shown by studentsand schools and the high quality o
presentations in previous years.
We hope many o you will take part.
What do you think?
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IoD Guernsey Branch Management Shadowing
In December & January the
Management Shadowing
Team will make presentations
to the schools and colleges
explaining what is involved,how the students can beneit
and answer any questions.
Following the presentation,
the students can discuss
with their teacher whether
they want to take part and
the Management Shadowing
Team will also be available to
answer any questions.
Notes on completing the
student application orm
The completed Form is important as
it will tell us a great deal about the
student and help us place everyone
appropriately. It looks like a job
application - treat it as one! Ask or help
i you are unsure how to complete it.
The prospective employer will be
sent a copy o the completed Formprior to placement.
Your Details
Please complete ully so we know
how to contact you and give an email
address that you regularly check and
is appropriate or use on a ormal
Application Form.
Placement Dates
Give as wide a choice o dates as
possible - it helps your chances o
getting your preerred placement.
Career Ambitions
Your ocus when shadowing a manager
is to observe and analyse management
style, methods and their eectiveness
and these are broadly similar across
most business sectors. This means
that you can learn about management
regardless o the actual business o
your placement company. I you wish,
tell us your career ambitions and we
will try to take this into account when
nding a placement company or you
but please remember that oten this is
not possible.
Subjects being studied and
exams passed
These will help us match you with the
right employers.
Employment and Work Experience
This is valuable inormation in getting
the placement right. I you have had a
bad experience tell us and say why aparticular area may not be or you.
Hobbies
This helps us t you with the
culture o an organisation which is
an important part o ensuring an
enjoyable placement.
Health
Any diculties can be taken into
account and special requirements
catered or without embarrassment.
How do you hope the
Management Shadow Programme
will beneft you?
Your thoughts and objectives are
important, they help us make the right
placement and help you to look back
and see what you have achieved.
The application process
It is easy and simple to apply
but your application must be submitted promptly
to help the Management Shadow team ind the
best placement or you. Applications or a placmentin February must be received beore January 10th.
Download the application orm
rom www.iodguernsey.com and once you have
completed it, email the orm to Martyn Mann,
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Printed November 2010 on recycled paper.
2010 KPMG Channel Islands Limited, a Jersey Company and amember irm o the KPMG network o independent member
irms ailiated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved. The KPMG name,
logo and cutting through complexity are registered trademarks or trademarks o KPMG International. Printed in Guernsey.
Contact inormation
Martyn Mann
Management Shadow
Administration
T: 01481 253081
Polar Instruments Ltd
Garenne Park
St Sampsons GY2 4AF
Colleges/Schools
Karen Higgs
Blanchelande Girls College
Yvonne Tanner
College o Further Education
Kate Garnett
Elizabeth College
Jim Banks
Grammar School
Mary Brogan
The Ladies College
Applications
Download the Application Formrom www.iodguernsey.com