Malayan creates Card Protect to secure ATM users

06

Medical, dental mission for Tanay folks

08

Martin D. YuchiocoEditor-In-Chief

Jude Neal Christopher C. Galford IIIEditor

Angel F. FeliciaMark Gregory C. Miranda

Layout and Design

Paula P. OcampoCirculation

The Malayan Magazine is a quarterly publication of Malayan Insurance for its employees, subsidiaries, affiliates, clients, and the general public. Please address all concerns to: Communications Unit, IMC Department, Yuchengco Tower, 500 Quintin Paredes Street, 1006 Binondo, Manila • Tel. No.: 242-8888 local 8647 • Fax No.: 628 8755.

2

llow me to start my keynote address with a great news and commendation for the non-life insurance industry for a successful and productive year of 2014. You may have heard and read about this but I know for a fact that you would like to hear it again and savour the sweet victory that was the result of your hard labor, effort and toil during the last year.

The non-life insurance sector posted a 192.12% increase in net income as of the end of last quarter of 2014. From the sector’s 2013 total net income of Php 0.82B, it went to a high of Php 2.40B as of the close of 2014. This abrupt increase is due mainly to the improved investment income and favorable underwriting experience of the non-life companies.

The non-life industry likewise recorded a 15.64% increase in net premiums written from Php 26.92B as of the end of last quarter of 2013 to Php 31.13B last year. Because of the major disasters that hit the country for the past two years, more people are now conscious of the importance of having a non-life insurance cover as their risk mitigation and transfer tool. Our experience on the ill-effects of climate change and severe weather disturbances like a typhoon during dry or summer season enlighten people to buy insurance protection.

The data which I have just shared only prove non-life sector’s resilience to weather the business ups and downs and the strong resolve to rise after each catastrophic loss. In turn, I would be very happy to hear one good news from you – that each of you has remained steadfast in honoring your commitment to deliver and make good your promises to your clients in the event an insured loss occurs. In fact, your capability to meet your financial obligations to your policyholders should necessarily follow given the fact that last year the non-life industry had posted a growth in net income of 192.12% or from Php 822M in 2013 to Php 2.4B in 2014. Likewise the total industry assests climbed Php 1.02T, the first time it breaced the Php 1T mark and the highest ever in its history. The industry’s total investments have also recorded a positive growth of 8.64% - from Php 795B in 2013 to Php 863B as of the end of 2014.

I take pride in saying that the insurance industry is now becoming one of the major drivers of economic growth not only because of the burgeoning figures on assests acquired and investments made, but primarily because of its contribution to the coffers of the country as of yearend 2014 of over Php 17.48B for taxes based on your companies’ unaudited quarterly statistical reports. The non-life sector accounted for more than 60% or Php 11.12B of this total amount obviously because it shoulders the most onerous imposition of taxes at the maximum rate of about 27.2% - 12% as Value-added tax,

IC Commissioner Emmanuel F. Dooc Keynote Address The 12th Philippine General Insurance Summit • April 22, 2015, Intercontinental Hotel, Makati City

12.5% as documentary stamp tax, 2% fire service tax and 0.3 to 0.7% local goverment unit tax.

This brings me to the much-awaited legislation to reduce and rationalize the tax for your sector. The strong clamor for this move was brought about by practical and economic reasons which are equally recognized by our lawmakers. As we are already treading on the ASEAN integration, it is important that we align or at least make our taxes reasonably comparable to that of our ASEAN counterparts to place local insurance companies on an even playing field and compete with foreign players within the Southeast Asian region.

Moreover, there is a need to make insurance cover more affordable to the Filipino people as our country ranked 2nd in the list of most affected countries from severe weather-related catastrophes according to the Germanwatch Climate Index and 3rd among the enumeration of countries highly at risk from natural catastrophes according to the World Risk Report in 2012. It is unfortunate that the Filipino people had to once again learn the importance of having an insurance cover the hard way, that is, of having to experience personally or first hand, at different extent, such a tragedy brought about by Typhoon Yolanda. As the popular saying goes, “Ang pagsisisi ay laging nasa huli.” But it is not yet too late for all of us. In fact, even before the onslaught of this most destructive typhoon, many people from the countryside had already secured insurance protection such as microinsurance. From Yolanda experience alone, microinsurnace has provided immediate relief or “pantawid” against financial distress. Records show that over 120,000 households benefited from microinsurance payouts of Php 5,000.00 or Php 10,000.00 with total benefits of almost half a billion pesos.

The increasing popularity of microinsurance is not only true in the eastern Visayas. In fact, there was already a growing awareness for microinsurance across the country as reflected in a study entitled, “Landscape of Microinsurance in Asia and Oceania 2013 Study commissioned by Munich Re Foundation, where the Philippines outperformed 30 other countries in Asia and Oceania regions in terms of microinsurance outreach or penetration which reached 19.9 million Filipinos in 2012. In 2013, microinsurance has reached more or less 29 million Filipinos out of the 98.9 million population. As of yearend 2014, with an estimated population of close to 100 million, the total number of individuals with life and non-life microinsurance coverage (MI penetration) was 32.47 million. Microinsurance penetration as a percentage of population has reached 32.50% (MI penetration ratio). These numbers are bases on submitted unaudited quarterly statistical reports pending the submission of the Annual Financial Statements in April 2015. This is only for microinsurance.

Please turn to page 23

2nd Quarter 2015

MALAYAN MAGAZINE

NEWS4 Malayan Insurance ranks no.1 in non-life

5 Malayan Insurance signs deal with RD Pawnshop

6 Malayan welcomes new agents

7 YGC Forest Ocular

8 Malayan backs use of e-vehicles

9 Malayan donates Noli Me Tangere Books to Alaminos Public Library

FEATURES14 Sales Rally 2015

17 Von Voyage Mr. Rosendo Cruz

20 Palawan Group Travel Tour

22 Malayan stresses need for earthquake cover

REGULARS10 Gallery

19 Non-life Feature: Does your business have product liability cover?

24 SEP Graduation

25 New Hires

26 Birthdays

27 Quality Policy

Malayan Insurance ranks in non-lifeMalayan Insurance has re-established itself as the country’s number one non-life insurer, with the recent release of rankings by the Insurance Commission (IC).

Based on annual reports and financial statements by various non-life and general insurance companies submitted to the Insurance Commission, the latest IC rankings showed that Malayan has maintained its gap from its rivals, cornering 11.8 percent market share in 2014. Malayan’s Gross Premiums Written (GPW) of PHP 7.3 billion is the largest among the Philippines’ sixty-nine (69) non-life insurers.

This feat marks the 45th consecutive year, since 1970, that Malayan has earned the number 1 position, further solidifying the Company’s reputation as the most preferred non-life insurance provider in the country.

Malayan Insurance is a member of the Yuchengco Group of Companies, one of the country’s largest conglomerates that’s into financial services, banking, investments, construction, education, energy and information technology. Malayan Insurance offers a wide range of non-life insurance products such as fire, motorcar, accident, travel, casualty, aviation and marine insurance, as well as surety bonds to help fulfill the insurance needs of both Filipino corporations, families, and individuals.

A.M. Best, the world’s most authoritative insurance ranking institution, has affirmed that Malayan Insurance has retained its issuer credit rating (ICR) of “bbb+”. It also affirmed Malayan’s financial strength rating (FSR) of B++ (Good). The outlook for both ratings (ICR and FSR) is stable.

#1

From big corporations to ordinary citizens,

everyone deserves to be insured.

Malayan Insurance is making its microinsurance

product available through RD Pawnshop to provide

affordable and value personal accident insurance

nationwide.

The program is called RD Cares and will be available

to all RD Pawnshop customers nationwide.

RD Cares microinsurance is the result of Malayan’s

long-running program in support of the Insurance

Commission’s goal to provide reliable and quality

insurance products to the country’s low-income

sector and RD Pawnshop’s growing need to

provide its clients with a menu of value products.

With RD Cares, nobody should be left alone,

especially in times of need.

Malayan Insurance signs deal with RD Pawnshop

Malayan Welcomes New AgentsMalayan Insurance has opened its doors to new agents during the New Agents Forum held on May 22, 2015 at the Fontana Resort and Country Club, Pampanga.

The gathering enabled MICO’s new business partners to meet the Company’s key officers and employees. During the forum, the agents learned about Malayan’s corporate history. At the end of the session, each of them were given Certificate of Accreditation and the Agent’s Kit.

The program ended with the singing of the Malayan Song.

The trees at the Malayan-sponsored forest in Tanay, Rizal, continue to survive while some have gained more girth and height.

They will continue to thrive as they are in the care of local caretakers who ensure their survival.

Just recently, the surrounding forest was ablaze due to a forest fire, but the caretakers put out the

fire before it could get into the YGC forest area and before it could ravage the entire surrounding forest.

Last year, Malayan’s area got burned by a similar fire, damaging seedlings and tree, but this year, it was averted, thanks to the alert caretakers.

Since they were first planted in 2011, some trees have already grown over 12 feet, an indication that they have a great chance to mature into full blown hardwood trees.

MALAYAN MAGAZINE

NEWS

8

Malayan recently linked up with EMotors, Inc. to promote the use of clean, zero-emission electric vehicles (EVs).

The locally made EVs were used during the Asia Pacific Economic Cooperation (APEC) meetings in Boracay to transport the APEC ministers within the premises.

“Malayan has always been active in promoting reduction of carbon dioxide emission. By supporting the use of EVs, we wanted to underscore the importance of awareness towards climate change mitigation,” said Malayan Insurance president Yvonne S. Yuchengco, adding that the APEC Summit was the perfect opportunity to showcase Malayan’s support for the country’s green initiatives.

After the event, the EVs were turned-over to deserving recipients to be used as a means of livelihood.

To establish its reputation as a promoter of the

environment, Malayan Insurance has launched green initiatives connected to the core of its business such as the conversion of insurance policies to electronic format called the e-policy. Through this, Malayan has saved up to over 6% of insurance premium consumed

by the costs of paper and ink.

Moreover, Malayan strongly supports the Yuchengco Group-wide environment-themed initiative, Earth Care Program, which encapsulates the group’s pledge to advance the wellbeing of the environment in which it operates.

Under the program, YGC partnered with the Department of Environment and Natural Resources to adopt a 100-hectare denuded forest land in the province of Tanay, Rizal. The goal is to repopulate the area with fruit-bearing trees over a period of five years for the benefit of the indigenous inhabitants.

Now on its fourth year, more than 20,000 seedlings were planted by YGC employees.

Malayan Insurance backs use of e-vehicles

Malayan Insurance donates Noli Me Tangere books

to Alaminos Public Library

In commemoration of the birth anniversary (June) of Dr. Jose P. Rizal, Malayan Insurance recently donated Noli Me Tangere books to Alaminos Public Library in Alaminos City, Pangasinan. Through this project, the country’s number 1 non-life insurance company and the City of Alaminos, led by Mayor Arthur Celeste, seeks to develop the youth’s full potential through education. The donation is also part of Malayan’s continued support to the Yuchengco Group of Companies’ flagship corporate social responsibility project Buhay Rizal Values Campaign, which aims to inspire today’s youth to emulate the values espoused by the Philippine National hero, Dr. Rizal.

In attendance during the formal turnover were (from left to right) Angel Villacorta, Malayan Insurance agent; Edmar Jones Peralta, Dagupan Branch Manager; Lauro Mejia, Upper North Luzon Area Head of Malayan Insurance; Alaminos City Mayor Arthur F. Celeste; Zenaida Romero, city librarian; Emielou Gellado, city administrator; and Shirley Dela Cruz, city treasurer.

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MALAYAN JOINS RCBC LIFE & STYLE EXPOMalayan Insurance joined the RCBC Life & Style Expo held on June 5 to 7, 2015 at the Robinson’s Place Manila. Malayan Insurance promoted Card Protect, an innovative product designed to secure ATM card holders from untoward events that may happen during ATM transactions, and Malayan’s Travel Master, a comprehensive travel insurance product.

PACQUIAO-MAYWEATHER SCREENINGMalayan Insurance sponsored a Pacquiao vs. Mayweather Fight Private Screening on May 3, 2015 at Greenbelt 3, Makati City. It was truly an exciting match witnessed by those who attended the private event which were composed of Malayan Insurance business partners, associates and affinity clients.

SAN ANDREAS MOVIE SCREENING Malayan Insurance business partners had a blast at the screening of the international blockbuster film San Andreas at Greenbelt Cinema 3 on June 2, 2015. The movie featured the exploits of a chopper pilot played by Dwayne Johnson as he embarked on a rescue mission to save his family from peril during a massive earthquake that hit the US Westcoast. The screening was part of Malayan’s awareness campaign on earthquake risk. Some lucky guests also won gift certificates and a Home Protect Plus insurance policy in a raffle at the end of the movie.

11

RISK MANAGEMENT SEMINARMalayan Insurance conducted a Risk Management Seminar for PLDT on April 28, 2015. Mr Stephen Cheong, director of Asia Reinsurance Brokers, is shown below delivering his welcome message during the seminar.

PARTICIPANTS OF THE BNL SEMINAR (April 23 - May 06, 2015)

Front Row (Left to Right): William Montgomery C. So, Ramon R. Raro, Alfredo L. Oredina, Jasper Jan E. Rosimo, Jesper L. Abolencia, Emmanuel V. Moneda Jr.

Second Row (Left to Right): Sharlene P. Magadia, Mary Grace B. Lozada, Jamil Bernadette J. Cruz, Francia Carmille C. Dave, Mary Jane T. Petalio, Emyrose Loren F. Pastor, Ma. Patricia Y. Peralta, Rosselgean V. Consignado, Paula P. Ocampo, Krystalline V. Lee, Cherrilene S. Cheng, Shearpl Archelle Kryll C. Almanza

Third Row (Left to Right): Arisa Salome B. Miranda, Jose F. Batac Jr, Rolly V. Castillo, Edwin B. Reyes, Raden S. Hilario, Lloyd R. Villanueva, Paolo Miguel M. Babasa, Kenneth C. Magcaling, Miguel Antonio G. Sancho, Benjamin B. Guiam, Jeffrey C. Peña, Jeremiah N. Pangilinan, Kevin P. Yabea

IIAP BNL PARTICIPANTSFirst Row (Left to Right): Shiela Marie M. Parras, Atty. Anna Margarita C. Peralta, Aileen C. Bognot, Jeramie M. Ramos, Anne Germaine D. Ramos, Ma. Felisa L. Pesigan, Amerey Hanney B. BallaoSecond Row (Left to Right): Mark Angelo T. Alcantara, Sheena A. Soriano, Ma. Niña M. Rellosa, Paul Dunhill L. Ong, Karlo Alvaro A. Dimapilis, Mr. Matias Simbulan (Speaker form IIAP), Edelisa S. Fronda, Peter John C. Fabula, Marius Michael D. Cancio, Johann Christian L. Balagtas, Saturnino G. Esteban IIThird Row (Left to Right): Jose A. Publico Jr., Patrick M. Gallos, Atty. Christopher R. Hernandez, Ricky John E. Mercado, Rodel U. Cristal Jr.

12

FFrom left, MICO Vice President Mr. Martin D. Yuchioco, MICO Manager Ms. Maria Felisa L. Pesigan, Tune Insurance Global Travel Head Ms. Simone Yap, MICO First Vice President Mr. Raul B. Tan, MICO Senior Vice President Mr. Joselito C. Bantayan, Tune Insurance Group CEO Mr. Junior Cho, MICO President Ms. Yvonne S. Yuchengco, and Tune Insurance Managing Director Mr. Sasi Krishnan .

Books Donation In Alaminos

New Chief Executive Officer of Tune Insurance, Mr. Junior Cho, was introduced to key officers of Malayan Insurance during a dinner hosted by Malayan President/CEO Yvonne S. Yuchengco. Tune Insurance is a leading general insurer in Malaysia. From left, MICO Vice President Mr. Martin D. Yuchioco, MICO Manager Ms. Maria Felisa L. Pesigan, Tune Insurance Global Travel Head Ms. Simone Yap, MICO First Vice President Mr. Raul B. Tan, MICO Senior Vice President Mr. Joselito C. Bantayan, Tune Insurance Group CEO Mr. Junior Cho, MICO President Ms. Yvonne S. Yuchengco, and Tune Insurance Managing Director Mr. Sasi Krishnan.

Photo taken during the Ground Breaking Ceremony of the New ETY Building on April 26, 2015. Shown in photo, from left, Landev Corporation President Atty. Ramon S. Bagatsing; EEI President & CEO Mr. Roberto Jose L. Castillo; Malayan Insurance COO Mr. Paolo Y. Abaya; Principal Architect William V. Coscolluela; Malayan Insurance Chairperson Mrs. Helen Y. Dee; House of Investments President & CEO Mr. Medel T. Nera; PMMIC Deputy CFO Mr. Jun de Guzman; and Landev COO Mario C. Paguio

ASSIST AMERICA ANNIVERSARYMalayan Insurance officers attended the anniversary celebration of its partner Assist America on February 2, 2015 at the Blackbird Ayala Triangle, Makati City.

DINNER WITH TUNE INSURANCE

NEW ETY BUILDING GROUND BREAKING

Malayan Group officers and employees attended the Aspire Lifestyles’ ACE Event on April 6, 2015 at the Manila Polo Club, Makati City. Guests from MICO, FNAC and BAC enjoyed the workshop activities and games during the event.

CAVITE BRANCH KAMUSTAHANAgents of Malayan Insurance Cavite Branch gathered for a Kamustahan on June 18, 2015. The Kamustahan was attended by Sales Division Head Mr. Raul B. Tan and Branches Management Head Mr. Francisco P. Dagohoy.

MALAYAN GROUP ATTENDS ASPIRE LIFESTYLES’ ACE EVENT

MALAYAN MAGAZINE

MALAYAN MAGAZINE

16

SALES RALLY IN CEBU Parklane International Hotel, June 15, 2015

SALES RALLY IN DAVAOAcropolis SuperClub, June 16, 2015

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This time it’s for real. There’s no turning back.

But memories will remain.

Just the way they should be.

So after an on, off relationship with Malayan that lasted four decades, Mr. Rosendo Cruz, former head of the Surety Department, has finally lifted the curtain to bid his second farewell to the Company that gave him the opportunity to shine as a bondsman.

His story goes a long way back, when he was first acquainted with Malayan Insurance.

The journey begins“Before joining Malayan Insurance, I worked as a claims clerk at Jardin Davis for seven years,” Mr. Rosendo, a BSBA graduate, recalled when asked by Malayan Magazine of his initiation with the insurance industry.

Asked what made him join Malayan during this period in his career, he said: “At that time, Malayan was second in size in terms of revenues to Philam General. The local competitors of Malayan during the early part of the 70’s are Pioneer Insurance and FGU, now BPI/MS. I wanted to join the company because this is the strongest Filipino company in the insurance sector.”

Bon Voyage

A journey that took 4 decades

He was quick to admit though that Malayans’ real competition back then, was PhilAm Gen.

“The other local companies were very far from us,” he recounted proudly.

Mr. Cruz said his entry to Malayan Insurance was just at the right time because the Company was aggressively pursuing a leadership position in the nonlife sector.

“We were focused, there was a very strong drive to become number 1 in the industry. I thought I can help the company in this objective due to my strong background in bonds,” he said.

It was during the 70’s when Malayan gained unprecedented growth, he said, noting that during this decade, Malayan was able to establish itself as a trusted brand that Filipinos can believe in.

On the other hand, its strongest competition, the PhilAm Group was experiencing problems, especially in its nonlife business.

“We eventually overtook PhilAm and it was the start of our dominance of the industry,” Mr. Rosendo said.

In 1978, he will become the Surety Dept. Head, a position he will hold until his retirement in 2002,

FEATURE

MALAYAN MAGAZINE

18

with a rank of First Vice President.

Mr. Rosendo cited two reasons why Malayan emerged as the number 1 nonlife insurer in the early 70’s – strong brand name and strong drive for dominance.

“We were pressured to perform,” he admitted.

In the 80’s, Malayan would solidify its position in the industry.

During this time, patriotism was running high and Filipinos wanted to support a trusted Filipino-owned company.

Mr. Rosendo explained that since Malayan’s reputation was identified by Filipinos as a leading, locally-owned business, it benefited from the good reputation it has built in the 70s, and the shifting preference of the Filipinos.

“The 80’s saw the rapid expansion of the Malayan Group and there were companies organized to support Malayan Insurance,” he recalled.

He said he was fortunate to be in the middle of all these rapid changes and successes, even as he was also moving up the ranks in Malayan.

First retirement During the 4 decades that Mr. Rosendo was with Malayan Insurance, he saw how the industry moved, how it worked, how it operated and how players changed positions, except Malayan Insurance.

“You must be on your toes all the time if you want to keep your position of leadership,” he said.

Mr. Rosendo explained that during his second stint with Malayan – he retired in 2001 and came back as consultant five years later – the

nonlife industry is seeing a new kind of shift, which started at the dawn of the new millennium.

He said that while Malayan continues to lead, another player is making its way up fast – PGA, which displaced some of the old vanguards while keeping its eye on Malayan.

“It came out of nowhere, but it soon made itself felt in the industry,” he said.

Asked what made Malayan retain its top position despite these strong challenges, he said: “The management has a clear vision to be number one, since the time I joined the organization up until now.”

Final chapterOn July 2015, Mr. Rosendo will have seen his final chapter in Malayan Insurance. He recalls with fondness how it was like in the 70s, when everyone knew everyone in the company.

“We were like family. We know everyone’s first name.”

He recalls how the first offices look like at the old ETY Building; how they played bowling, or how the employees gathered for some R&R to celebrate a weekend.

“But I intend to travel with my wife so I need to retire already,” he said.

This time he knew this is the end of his Malayan journey, but he will leave an organization stronger than ever – just when he first joined Malayan Insurance in 1973.

His secret to success? “Don’t feel that when you’re given more work, that you’re being short changed; give your best and you will succeed. Love your job and always be helpful.”

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What if you accidentally contaminated your product which resulted in the injury or death of a customer, how are you going to compensate the victim?

Business owners will either rely on their business insurance to cover for the hospitalization expense or on their personal income to compensate the victim.

The recent food poisoning incident in Manila, where two people died due to a contaminated milk tea drink, not only raises an alarm on the proper handling and processing of food products in small food establishments, it also raises questions on standard liability insurance.

Malayan Insurance explains that although business owners have business insurance with general liability cover before they can get a license to operate, it may not have product liability provisions.

The case in the milk tea incident clearly falls under product liability, which is excluded in standard liability insurance.

Product liability can be bought for an additional premium. The cost of which will depend on some considerations including the type of establishment.

To ensure that your basic business insurance covers more than the standard liability insurance, Malayan Insurance offers Business Protect, an insurance package that offers asset protection and liability protection with product liability cover all at the same time.

Business Protect is a special packaged product with property insurance, which covers losses against fire and other perils; comprehensive general liability that covers business related injuries including deleterious matter in food and drinks; personal accident, which protect employees in the event of an accidental death; and money, securities, and payroll to protect the business’ payroll in case of a robbery or burglary.

Business insurance is the business owner’s protection against the financial losses due to these unfortunate events.

Does your business have product liability cover?

20

21

Agents qualifiers of the Last Quarter Promo Sales Blast had a marvelous time during the Palawan Group Travel Tour held on April 23 to 25, 2015 at the Dos Palmas Island Resort & Spa, Palawan.

FEATURE

22

We only need to take lessons from the devastating magnitude 7.8

earthquake that struck Nepal recently.

“What happened in Nepal can happen to any country. The Philippines is earthquake-prone as it lies on the Pacific Ring of Fire. In fact, we experienced a

similar earthquake of the same magnitude back in 1990 and witnessed its devastating effect first hand. Earthquake is a reality in our country,” said Malayan Insurance Fire Underwriting Head Judel Rosario.

There is low insurance penetration in the country, and many households do not have fire insurance, much more an earthquake endorsement. This exposes many Filipinos to financial

loss in the event of such natural disaster.

“Earthquake coverage is one of the standard exclusions in a regular fire insurance policy. Those who would like earthquake coverage would have to buy back this exclusion. It is an additional cost but the benefits are

rewarding,” Rosario said.He further said that availing of insurance with earthquake coverage will aid an affected individual in repairing or rebuilding his home or property and his life in general. Without it, one will be burdened with all the costs.

“We know the importance of earthquake cover that is why we created a packaged product called Home Protect Plus, which includes several catastrophic covers in one fire policy,” he said.

Home Protect Plus includes Fire and Lightning, Earthquake Fire, and Earthquake Shock. Its extended covers include smoke damage; explosion; vehicular impact; falling aircraft; burglary; housebreaking, riots, strikes and malicious damage; sprinkler leakage; and overflowing of water tanks, apparatus, and pipes.

HPP also provides rent money for up to P 25,000 per month for a maximum period of six months should the assured’s home is destroyed during a catastrophe.

“As an out-of-the-shelf product, Home Protect Plus is an economical, practical, and beneficial answer should unfortunate events happen,” he said.

Malayan Insurance stresses need for earthquake coverEvery home deserves an Earthquake cover.

“There is low insurance

penetration in the

country, and many

households do not have

fire insurance, much

more an earthquake

endorsement. This

exposes many Filipinos

to financial loss in the

event of such natural

disaster”.

On the other hand, market penetration rate (ratio of individuals with life insurance coverage to population), based on submitted unaudited quarterly statistical report in 2014 was 34.27%, which means that 34.27M Filipinos have life insurance coverage.

There is a long way to go to achieve inclusive insurance and we are taking this journey one step at a time but with bigger strides. As the Chinese proverb proclaims: “The journey of a thousand miles begins with a first step.”

The Amended Insurance Code or Republic Act No. 10607 has insitutionalized microinsurace. This highlights the thrust to make the microinsurance program more responsive to its avowed purpose of serving the poor and the marginalized. Under Code, one can already secure insurance protection for a daily premium of an amount not to exceed Php 36.00 or $ 0.80 for a coverage of as much as Php 481,000.00 or $ 10,688.89.1 In the event that an insured loss occurs, payment must be settled within 10 working days from receipt of complete documents, otherwise, the aggrieved insured may resort to the Alternative Dispute Resolution Mechanisms (ADReM) for Microinsurance to settle the claim dispute. ADReM or Alternative Dispute Resolution mechanism is another worth initiative to help microinsureds. At the moment, we already have 38 accredited medators who can already facilitate negotiations between disputing parties to help them reach a mutually-acceptable outcome. While the jurisdiction of these mediators is an added later in claims settlement before the parties seek recourse to the Insurance Commission and the courts, it is expected that mediation shall avoid long trial and costly litigation which will burden the policyowners. We have issued three separate circulars to cover cases each one to exclusively apply to a case invlolving mutual benfit associations, cooperative insurance societies, and commercial insurance companies. While procedure may vary from one to another, the ADReM process should always be at the least cost, convenient to the parties as well as feasible and appropriate for the microinsurance sector involved. Every dispute must be resolved swiftly and with an outcome that is mutually acceptable and doable.

I am glad to be of service to the industry under a revolutionary regime. By revolutionary I mean the timely and radical introduction of innovative, progressive and widely-recognized standards and the adoption of best practices in insurance regulation. The effectivity of the Amended Insurance Code in September 2013 has allowed the IC and the industry a relatively short period within which to align the Philippine regulatory framework to international standards, but with everyone’s support, we are able to issue circulars and guidelines to implement the provisions of the new Code.

I am fortunate that under my watch is an insurance industry which is receptive to the changes brought about by international economic developments like the one we are currently pursuing with other ASEAN countries as we enter into critical round of negotiations, offers and commitment. The requests and offers for the 7th package of financial services commitments shall be discussed at the 43rd Meeting of the ASEAN Working Committee on Financial Services Liberalization on April 27 and 28, 2015 in Bacolod City. In this meeting, members will deliberate on the ASEAN Insurance Integration Framework and the progess of ASEAN’s insurnace sector capacity building initiatives, among others.

On this talk, major developments in the Philippine insurance regulation, including the review and update or RBC Framework, adoption of the ASEAN Scorecard on corporate governance and the International Financial Reporting Standards, migration to Gross Premium Reserves Valuation and liberalization of some investment rules would find relevance. But more that anything, all these efforts are really intended to reinforce the capacity- building of our

local insurance companies to enable them to stand the pace of globalization. We are fully aware of the time, effort and cost entailed upon insurance companies because of these innovations. We are thankful to all our development partners who provides us with technical and financial assistance as we go along these initiatives. Let us seize the opportunity of having all these before us available. On the part of insurance companies, spending to comply with the new regulatory requirements is a prudent business investment. It serves as your ticket to be able to participate effectively and profitably in bigger markets outside the Philippines. And I say this not only for the ASEAN. Just last month, the Philippines had its first round of free trade talks with the members of the European Free Trade Association (EFTA) namely, Iceland, Liechtenstein, Norway, and Switzerland. Various working groups were convened to discuss various areas such as trade in goods, servies investments, among others. Durinng the discussion, the members of EFTA expressed their interest to do marine insurance and reinsurance. We expect to hold consultation meetings with the local players regarding our requests and offers prior to the next round of EFTA negotiation in June 2015.

The enhanced regulatory framework under the Amended Insurance Code include the captial build up program by which capitalization is based on net worth rather than paid-up capital and the additional Php 300M requirement to take effect by the end of December 2016 until it reached Php 1.3B by December 31, 2022. To date, there are 68 licensed non-life insurance companies including the professional reinsurer. We are seeing mergers, consolidations and acquisitions among companies. Withdrawal from business may be an option to some insurance companies but we discourage it as it reverses our efforts to expand the industry.

Currently, the Insurance Commission and the industry , with the help of our development partners, are in close collaboration for the adoption and implementation of an enhanced risk based captial framework, which we refer to as “RBC2”. The new framework is in line with IAIS guidelines and expectations and consistent with some features present within other RBC frameworks operational in Singapore, Malaysia, Thailand, Sri Lanka, and Australia. The RBC2 framework that is currently being designed recognizes characteristics and requirements which are specific to the Philippine market. The new framework aims to set target level of solvency to be met by individual life and non-life insurance companies that will be specific to the risk they are exposed to and calibrated to their risk appetite.2

On the issue of corporate governance, initial study and assessment have already been conducted with a view to further strenghten the local insurance companies’ capacities and enhance their investor appeal. Even prior to the ASEAN Corporate Governance Scorecard or ACGS initiave, the Insurance Commission has well-defined guidelines on coporate governance framework and disclosure standards. But with ACGS which the Insurance Commission, in cooperation with the industry, is thoroughly working out and supporting, we are assured that our corporate governance standards and practices are in harmony with global and regional best practices and initiatives.

The Amended Insurance Code has also liberalized notable investment rules which allowed a wider array of allowable investments which do not need prior approval for the Insurance Commission. It also allowed foreign investments under certain conditions to allow further diversification and healthy returns.

Strengthening the local insurance market is such a great challenge to all of us, particularly in the light of the forthcoming ASEAN Market Integration of Financial Services. The domestic industry must be strong to meet head on the regional competition and to be able to actively and effectively participate in the ASEAN Economic Community.

There is no denying that we have covered a lot of grounds but I dare say that our journey has just begun. Thank you for walking with us part or most of the way. There will be challenges ahead but we are confident that the best is yet to come for the Philippine insurance industry.

23

. . . from Editorial, p. 2, IC Comm. Emmanuel F. Dooc Keynote address

SEPCORNER

A brighter future awaits twenty street children in Binondo as they successfully hurdled a 7-month academic training that will prepare them for integration to regular elementary schools.

Since 2001, Malayan insurance, in partnership with Childhope Asia Philippines and the Parish Church of Binondo, has been helping street children learn how to read, write and count in order for them to be ready for reintegration to formal schools.

The graduation ceremony was held on June 6, 2015 in Binondo Parish, Manila.

SEP GRADUATION

1

11

21

31

24

25

NEW HIRES

1 Algen S. Aniceto Field Sales Representative FNAC2 Loreto F. Barboza Branch Adjuster Dagupan3 Jerick Paul I. Bawiga Sales Clerk Sales-Brokers4 Jeremine C. Baylosis Underwriting Specialist

Underwriting II

5 Alice Bernadette F. Berja HR Assistant

HR Services6 Maria Clarissa F. Berja Renewal Notice Dispatch Clerk

General Services & Purchasing7 Katherine Fenn R. Biares Accounting Assistant Regular Projects8 Arwin V. Cabanting Associate Lawyer Legal

9 Rowell S. Casibang South Luzon Area Head FNAC10 Jose Maria B. Castro Branch Clerk Quezon City Sales Office

11 Jomar T. Ciriaco Field Sales Representative FNAC12 Arianne Esley L. De Guzman Jr. Auditor Internal Audit13 Arlyn A. Dela Cruz Accounting Manager Controller14 Armina A. Dilao Sales Clerk Sales-Brokers

15 Lindsay N. Eugenio Data Encoder BAC16 Jethru F. Feliciano Roving Cashier Cash Management17 John Paul Caesar S. Fontanilla Branch Clerk Quezon City Sales Office18 Arpee Jane M. Galor Secretary Office Of Helen Y. Dee

19 Bernadette C. Garchitorena Sales Clerk Direct & Dealership20 Cyrus R. Ingente Jr. Risk Engineer Technical Services

21 Jeannie-Lou O. Layag Field Sales Representative FNAC22 Marlon M. Manalad Recon Clerk BAC23 Caroline A. Manganti Jr. Account Executive Direct & Dealership24 Keene B. Melocoton Field Sales Representative FNAC

25 Beverly I. Mendoza Associate Lawyer Legal26 Rebecca C. Nava Sales Clerk Direct & Dealership27 Rolando M. Octoso Jr. Sales Clerk Sales Support28 Mary Anne S. Ong Marketing Clerk Lex Services

29 Daivon T. Pagarigan Claims Clerk

FNAC30 Marianne Keith S. Palima

Production Clerk Tokio Marine-Production

35 Geraldine A. Seniddo Collection Specialist Collection36 Faye Misty M. Sison Department Secretary

Distribution Development37 Leo Emil Albert D. Tan Jr. Account Executive Binondo Sales Office38 Paulo Romelo C. Teodoro Branch Clerk Baguio

31 Jeremiah N. Pangilinan Agency Development & Training Manager Distribution Development32 Jodette C. Perez Sr. Account Executive Direct & Dealership33 Prantzelle Bheejade P. Rivera RI Clerk Reinsurance/Foreign Subsidiaries34 Michael Angelo A. Roldan Field Sales Representative FNAC

39 Gerald R. Torres Jr. Risk Engineer Technical Services40 Ana Rose S. Umali RI Specialist Reinsurance/Foreign Subsidiaries

1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28 29 30

41 42

31 32 33 34 35 36 37 38 39 40

41 Isagani Jr. C. Valenzuela Field Sales Representative FNAC42 Marianne P. Villato Revenue Integrity Staff Lex Services

MALAYAN MAGAZINE

BIRTHDAYS

26

1 MA. JOSEFINA CECILI E. DIONISIO ACCOUNTING1 ALDRINE J. PAMITANGCO QUALITY SERVICE2 DARWIN MARK P. JUGAL FNAC2 JUDIELYN J. CAYETANO DIRECT & DEALERSHIP3 DENMARK C. GONZALES DIRECT & DEALERSHIP4 MARISSA H. DELA CRUZ DISTRIBUTION DEVELOPMENT4 MA. ROWENA D. PUBLICO COLLECTION4 LOVELY GLAIZA M. VILLENA TOKIO MARINE-PRODUCTION5 JESSIE M. BAJADA RI ACCOUNTING5 ISAGANI JR. C. VALENZUELA FNAC5 SHARON MARJORIE S. NAVARRO OFFICE OF THE COO5 JENNET D. RAMOSO REGULAR PROJECTS5 ADNEL A. LIBRES CAGAYAN DE ORO5 CHRISTINE S. DEUDA SURETY5 MAYCHIL G. MODEQUILLO CEBU6 JOCELIN B. DE CASTRO PAMPANGA6 MARY MAY M. MARZAN CLAIMS-MOTORCAR6 DINDO G. PENARANDA DAVAO6 KAREN FAYE GEGUIRA FNAC8 LEOMAR M. LA ROSA BUSINESS TECHNOLOGY8 ROSE ANN MAY R. BRIONES RI ACCOUNTING9 GLORIA P. MANABAT TOKIO MARINE-PRODUCTION9 NOLI LEO ANDREW S. RIVERA CLAIMS-RETAIL/FIRE10 THERESE JOY P. ESCORIAL ACTUARIAL AND RISK MANAGEMENT10 ADAM G. LAMEDA QUALITY SERVICE11 VLADEMIR S. DIZON CLAIMS11 CRISELDA M. MUHI DIRECT & DEALERSHIP12 REY ANTHONY A. BATO DAVAO12 BERNARD G. PARDINAN CEBU12 RANILYN T. CUDAL BUDGET AND CONTROL12 ANGELO S. CATALIG BUSINESS APPLICATION12 LORETO F. BARBOZA DAGUPAN13 KRYSTALLINE V. LEE RI/FOREIGN SUBSIDIARIES14 JOSE RAMON K. BENEDICTO BACOLOD14 ERICDEN C. DIONISIO TMD-POLICY ISSUANCE14 IRISH GRACE V. VILLAN CAGAYAN DE ORO14 ETHEL MAE V. ORTEGA QUALITY SERVICE15 MARK ANTHONY M. BAQUIANO BUSINESS APPLICATION SYSTEMS15 KENNETH O. BANDONG FNAC15 JANINE BRENN M. SANIANO TOKIO MARINE-UNDERWRITING15 RAINEE DAWN L. BONUS QUALITY SERVICE16 CHARLOU T. CASAS ALABANG SALES OFFICE16 PAMELA BIANCA H. MACALINDONG UNDERWRITING II16 PRINCESS L. ROSAS HONDA-MANILA17 MARICAR B. ALLONA TMD-UNDERWRTING-PROPERTY17 REYNELLYN Y. ONIA FNAC17 MICHAEL ANTHONY L. DIEGO IMC18 JENNIFER F. OCAMPO DIRECT & DEALERSHIP18 MARILYN T. TAMUNDAY GENERAL SANTOS19 ROUEL C. MOISES BUSINESS TECHNOLOGY & COMM.19 ANTONIO M. TEE JR. LEGAL19 RHEA O. PURA FNAC19 RYAN G. CANAVERAL TOKIO MARINE-POLICY ISSUANCE20 JOSE A. BASA III INVESTMENT MANAGEMENT20 RADEN S. HILARIO MARINE UNDERWRITING20 ALLEN DOMINIQUE M. MACUHA ASSET RECOVERY & MANAGEMENT21 LADY ANNE H. BAUTISTA MOTORCAR UNDERWRITING21 CHARMAIGNE J. VILOG CLAIMS-CORPORATE FIRE22 PERLIE G. BULAWAN RI ACCOUNTING22 ANNE MARIE D. LACSON FNAC23 GEORGIA V. BICOS HR SERVICES24 JOSE MARTIN A. MORENTE LEGAL24 ALEJANDRO V. TAROY MISCELLANEOUS CASUALTY25 JUDE NEAL CHRISTOPHER C. GALFORD III IMC-CORP. COMMUNICATIONS25 ERIC A. OCTAVIANO FNAC25 LYNEL T. RODIANO CASH MANAGEMENT26 MICHELLE C. CABISO PERSONAL ACCIDENT UNDERWRITING26 JOMAR T. CIRIACO FNAC26 FREDYRICO E. TORRES MARIKINA SALES OFFICE27 LAURO M. MEJIA UPPER LUZON AREA27 ELLA ELENA B. LORENZO FNAC27 JOHN PAULO M. SALAZAR TECHNICAL SERVICES28 ALGEN S. ANICETO FNAC29 MARIO V. MOSTAJO JR. FNAC29 MARY PAULINE A. ALMAZAN BUSINESS APPLICATION30 MARLENE A. IDOR RI ACCOUNTING30 ORLY P. ROSARIO CEBU30 AELSON JOHN G. LAVILLA FNAC30 CHRISTIAN F. ROWY MOTORCAR UNDERWRITING31 JANNITA C. COMIA CASH MANAGEMENT31 CONNIE T. ZABALA METRO MANILA SALES OFFICE31 LESTER MAXIMILIAN T. NG CORPORATE PLANNING31 MIGUEL ANTONIO G. SANCHO REINSURANCE/FOREIGN

1 JOREZA E. HORMIGOSO MISCELLANEOUS CASUALTY1 CEDRIC FRANCIS S. APURILLO ACCOUNTING1 LLOYD R. VILLANUEVA MOTORCAR UNDERWRITING2 RONNIE P. MAGUAD PERSONAL ACCIDENT UNDERWRITING2 REBECCA C. NAVA DIRECT & DEALERSHIP3 ESTELITO T. LIMBO GENERAL SERVICES & PURCHASING3 ANALYN C. BUAMA SURETY3 ADDAZEL D. ALINDOGAN GENERAL SERVICES & PURCHASING4 BRANDON MENOR DIRECT & DEALERSHIP4 JODETTE C. PEREZ DIRECT & DEALERSHIP4 JAIRO P. LINGAT PAMPANGA5 JOHN PAUL CAESAR S. FONTANILLA QUEZON CITY SALES OFFICE5 EUNICE B. TIA MOTORCAR UNDERWRITING6 ANNABELLE A. TOLENTINO ENGINEERING6 ANNA-VI H. HERREDERO PALAWAN6 JOSE NINO Y. LEONES DAVAO6 KENNETH C. MAGCALING REINSURANCE/FOREIGN6 NATHANIEL S. OBLENA ACCOUNTING7 WILLIAM MONTGOMERY C. SO MARINE UNDERWRITING7 JOHN CRIS C. BALDON ALABANG SALES OFFICE8 MA. LOURDES M. BRIZUELA OFFICE OF AMR8 FLORDELIZA M. ROSALES MISCELLANEOUS CASUALTY8 JONATHAN C. VALES BUSINESS APPLICATION SYSTEMS8 ALYSSA MAY C. SANTOS ACTUARIAL AND RISK MANAGEMENT9 JOSE A. PUBLICO JR. REINSURANCE/FOREIGN9 DYAN A. DE OCAMPO CLAIMS-LOSS CONTROL9 NARCISO L. DUMLAO CAUAYAN9 JENILEEN A. SAGMIT DIRECT & DEALERSHIP9 MA. PATRICIA Y. PERALTA REGULATORY AFFAIRS & LICENSING10 MARK NICHOL V. FUMAR CAGAYAN DE ORO11 CRISTINA M. MARTIN HONDA-QUEZON AVENUE11 MARICEL N. DELA CRUZ CASH MANAGEMENT11 JONUEL T. BONGAS DAVAO11 JOSE MARIA B. CASTRO QUEZON CITY SALES OFFICE12 JOHN ALDRICH T. REBUTIACO MAKATI SALES OFFICE12 JEREMINE C. BAYLOSIS UNDERWRITING II12 JERIC P. ESPLANA DIRECT & DEALERSHIP13 JOSELITO C. BANTAYAN UNDERWRITING DIVISION HEAD13 MA. GUILLERMA L. MAGSOMBOL BUSINESS APPLICATION SYSTEMS13 FERDINAND M. VILLA RI ACCOUNTING13 MARY JOY S. BALALIO FNAC13 JEANICE L. CABIGTING DIRECT & DEALERSHIP14 ROLITO R. ALCANTARA LAGUNA

14 JENNIFER P. SERRANO FNAC14 MARIA ARVI T. LORENZO FNAC15 DENNIS M. SICLOT BRANCHES MANAGEMENT15 JOEL L. MENDOZA LEGAL15 EDMAR JONES O. PERALTA DAGUPAN15 RYAN CESAR D. BAUTO FIRE UNDERWRITING16 ERICSON D. CADAG FIRE UNDERWRITING16 KIM M. MELARPIS BUDGET AND CONTROL17 ERICKSON D. MONTECILLO DAVAO17 ROMINA SARAH E. LAYOC FNAC17 KEVIN P. YABEA LEARNING & DEVELOPMENT18 DYNA G. MANANGKILA DAVAO18 DESIREE M. CORONADO TECHNICAL SERVICES19 RODOLFO D. MANGALINO SURETY20 MICHAEL V. DEL PUERTO CLAIMS-MOTORCAR20 JOSEPH D. ABELA TOKIO MARINE-CLAIMS20 MARK R. BAREJA SALES SUPPORT21 ELSIE E. CONSIGO TOKIO MARINE-POLICY21 MARSHALL ALEXANDER R. MATA LA UNION22 GABRIEL R. ALBARILLO LEX SERVICES22 LOTA B. JOSE BAGUIO22 CHERILL MAE S. MILLAN DAVAO22 MICHAEL ANGELO A. ROLDAN FNAC22 ANA ROSE S. UMALI RI/FOREIGN SUBSIDIARIES23 BENJAMIN B. GUIAM CLAIMS-MOTORCAR23 MARLON P. SORIANO GENERAL SANTOS23 JAYSON D. GARCIA FNAC24 CARMELA L. REYES IMC25 JOCELYN L. PICOC CLAIMS-RETAIL/PA26 ANGELA T. SAMANIEGO TOKIO MARINE-PRODUCTION26 EMYROSE LOREN F. PASTOR CORPORATE PLANNING27 ALDOUS ALDWIN Z. ANACION IMC-MARKETING SERVICES28 WENCESLAO M. FRAGINAL CALAMBA28 FERDINAND L. BUNGABONG TECHNICAL SERVICES28 JOSEPH LORENZ S. MENDOZA DIRECT & DEALERSHIP29 EUBERT L. ESCANO REGULATORY AFFAIRS & LICENSING30 CHERIE F. VILLACORTA DAGUPAN30 KIM LOUIE FRANCOIS C. SEGARRA CEBU30 LEANDRO I. SORIANO FNAC

1 EDITHA L. VILLARUEL BUSINESS APPLICATION SYSTEMS1 PAOLO MIGUEL M. BABASA MOTORCAR UNDERWRITIN1 KRISTINA BERNADETTE C. SUELTO LEARNING & DEVELOPME2 RAMON M. ROQUE TOKIO MARINE-ADMINISTRATION2 RONALDO G. CIELOS HR SERVICES2 EDWARD M. FONG FNAC2 JENNIE ROSE M. GUINTO DIRECT & DEALERSHIP3 ULYSSES R. ALVARADE FNAC3 JEVY JADE M. REYES TOKIO MARINE-ADMINISTRATION3 PHYLLIS ADRIAN B. CAMARILLAS LEGAL3 ROSSELGEAN V. CONSIGNADO IMC-MARKETING SERVICES4 ALBERTO G. PEDREGOSA JR. UNDERWRITING DIVISION5 ALENE J. TAN ILOILO5 RAUL B. TAN SALES DIVISION HEAD5 NADIA B. FORTE IMC-MARKETING SERVICES5 KAREN D. QUIAMBAO SALES SUPPORT5 RAYMOND F. ESPIRITU FNAC6 RODEL L. CRISTAL COLLECTION6 RODRIGO F. FELICIA JR. TECHNICAL SERVICES6 JIM C. HERNANDEZ RI/FOREIGN SUBSIDIARIES7 LESTER C. POLICARPIO ACCOUNTING7 CASIMIRO S. MARIANO CABANATUAN7 CHERRYLYN C. GODOY OFFICE OF THE SALES DIVISION HEAD7 ABIGAIL P. PASCUAL RI ACCOUNTING7 ERALYN S. BOMBITA BUDGET AND CONTROL8 NESTOR ANTONIO C. BLASQUEZ BALIWAG8 KRISTINE C. OLASO CASH MANAGEMENT9 JUDGE G. BRIZUELA CLAIMS-MOTORCAR9 MARIANNE KEITH S. PALIMA TOKIO MARINE-PRODUCTION10 MARY JANE C. SABALE GENERAL SERVICES & PURCHASING10 NAOKI YAMADA TOKIO MARINE-PRODUCTION10 CHILES AIMRAND J. ROQUE SALES-BROKERS11 ISRAEL C. MOGOL BUSINESS APPLICATION SYSTEMS11 GRETCHEN C. OLASO DIRECT & DEALERSHIP12 JOEL S. BISCOCHO LEX SERVICES12 MARK GREGORY C. MIRANDA IMC-CORP. COMMUNICATIONS12 PAULO ROMELO C. TEODORO BAGUIO14 RANEL ANTONIO G. VILLADELREY METRO MANILA SALES OFFICE14 DEXTER L. BALAJADIA FIRE UNDERWRITING14 ROVILYN I. RAPIRAP TOKIO MARINE-UNDERWRITING14 JENSSEN T. BERMUDEZ CASH MANAGEMENT14 CHARLINE M. MANLANGIT TAGBILARAN15 TERESA K. TANJUAQUIO BAC15 JESTER ED B. SANTOS BAC16 BRICKS BRYAN B. CABALLERO LEX SERVICES18 IRIS KAREN M. CARLOS FIRE UNDERWRITING19 MA. ROSARIO QUEENIE G. GUERRA PA UNDERWRITING20 MARY ANNE P. BOSALES ASSET RECOVERY & MANAGEMENT20 EDWIN F. CASTILLO QUEZON CITY SALES OFFICE20 DIORELA C. TELEN DIRECT & DEALERSHIP21 GEORGE M. TIMOG TOKIO MARINE-CLAIMS21 ROSEMARIE P. PESCADERA GENERAL SANTOS21 ADELYN P. JIMENEZ FNAC21 GRACE ANN S. LIQUIGAN TARLAC21 NERIDEE B. MOJICA CASH MANAGEMENT22 SEAN P. PILAPIL ILOILO22 MA. FIDELIS L. BANZON BUSINESS PROCESS22 ALBERTO R. CRUZ ENGINEERING22 PAOLO Y. ABAYA OFFICE OF THE COO23 MARY JOY P. ALVARADO CEBU24 MA. CAROLINA L. BAQUIANO CLAIMS-MOTORCAR24 JOHN RICK A. CANADA ACCOUNTING24 AYANNA NOELLE H. VILLANUEVA FNAC25 EMERITA A. BAUZON FNAC25 LAILANI L. SANTUYO DIRECT & DEALERSHIP26 CHYSTER R. SAMUYA SALES-BROKERS26 JEFFREY C. PENA INTERNAL AUDIT26 JOVENELLE P. DOTE SALES SUPPORT26 LOVEFAITH S. BITANTOS CAGAYAN DE ORO27 GERALD S. PRADO FIRE UNDERWRITING27 SHEENA MAE T. GUADALUPE PALAWAN27 LINA MARIE M. CORNEJO FIRE UNDERWRITING28 CATALINA M. CALATA BUDGET AND CONTROL28 FERNANDO J. CARPIO CLAIMS-MOTORCAR28 GERRY L. MELLA NAGA29 ALDWIN S. SALCEDO GENERAL SERVICES & PURCHASING29 EDWIN B. REYES FIRE UNDERWRITING30 FRANCISCO J. FAROLAN LEGAL30 ROEL C. SAPASAP PA UNDERWRITING30 CLARISSE D. OLANO FIRE UNDERWRITING30 ANALY I. COCHING FNAC30 EVA P. SANTIAGO FNAC30 NAOME R. TEJAM DISTRIBUTION DEVELOPMENT30 JASPER KEENE D. RAMIREZ CABANATUAN30 CHERRY ANN C. RECTO ZAMBOANGA30 EPHRAIM LESLIE A. SUPNET INTERNAL AUDIT30 BABERLYN V. DE CHAVEZ SALES SUPPORT30 CHRISTOPER C. PINCA BAC31 EUGENE GLENN O. BRIONES DISTRIBUTION DEVELOPMENT31 LIZA A. AREVALO DISTRIBUTION DEVELOPMENT

SEPTEMBER

AUGUST

OCTOBER

27

THE YGC CORE VALUES