making your competitions fun - iain haywood - brighton seo 2015 presentation

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Brighton SEO 2015 - @iainhaywood 1 Making your Competitions Fun Iain Haywood, The Competition Agency [email protected] / @iainhaywood

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Brighton SEO 2015 - @iainhaywood1

Making your Competitions Fun

Iain Haywood, The Competition Agency

[email protected] / @iainhaywood

Brighton SEO 2015 - @iainhaywood2

At the heart of “fun” is Comic Sans MS

Comic Sans MS is at the core of everything fun. This is the most important thing you’ll learn today.

Brighton SEO 2015 - @iainhaywood3

User acquisitionRetention/

activity

Opt-inEmail/

address/

phone

SEOLinks/signals/

coverage

RevenueBasket

upsell/sale of data

SocialSharing/

footprint

PRTraditional/

viral

06 01

02

0304

05

What can you run a competition or giveaway for, anyway?Amongst other things…

Brighton SEO 2015 - @iainhaywood4

Fun

Time

Cost

Yield

Your campaign priorities

What’s the payoff? Quantity of links, opt-ins etc

Can you still go home at 6pm?

What are you going to have to spend?

Is the thing you’re making any good?

Brighton SEO 2015 - @iainhaywood5

A campaign plan is typically knocked out in less than 60 minutesThough in many cases you can treat this as seconds

20What you’ll give away

30What you want out

10How you’ll do

it

Brighton SEO 2015 - @iainhaywood6

Qualitative input

Time

Cost

Quantitative output

Your campaign priorities

Something for nothing?

Brighton SEO 2015 - @iainhaywood7

3 Golden Rules

Brighton SEO 2015 - @iainhaywood8

1: There is more than one type of entrant

• One is interested in winning your competition. They may also be

interested in your brand or vertical secondarily.

• The other is interested in your brand and vertical primarily, and

unless you’ve made a major hash of things, they’re very likely to be

interested in your competition also.

Broadly speaking, there are two

Brighton SEO 2015 - @iainhaywood9

2: Your competition is unlikely to be a panacea

• With the effort 90% of people put in, it won’t be a silver bullet. It

won’t save your tanking sales.

• Don’t get dazzled by vanity metrics, remember from where and why

those numbers have materialised.

It could be, but it’s unlikely

Brighton SEO 2015 - @iainhaywood10

Don’t be this guy.

Brighton SEO 2015 - @iainhaywood11

3: Incentivisation fundamentally changes the nature of intent

• You are, in one way or another, changing why someone wants to do

something.

For the worse

Brighton SEO 2015 - @iainhaywood12

Process

Brighton SEO 2015 - @iainhaywood13

Difference between a competition and a giveaway?Or a contest and a sweepstake for our American cousins

Competition

Skill based Entry

Judged

Giveaway

Non-skill based

entry

Random draw

Brighton SEO 2015 - @iainhaywood14

This is not scientific, this is not scientific, this is not scientific(but look at the animated bars!)

League of Legends

F2p bingo

KenoSpinto win

Technicalentry

Landingpage

RT and Follow/Like and Share

100%

75%

50%

0%

25%

Fun/enjoyment/quality/merit

0%

25%

50%

100%

75%

Reliance onIncentive

Brighton SEO 2015 - @iainhaywood15

RT and Follow

Like and Share

Brighton SEO 2015 - @iainhaywood16

Don’t do them

• Zero effort, zero effect

• No terms and conditions typically

• Usually unfairly drawn

• Minimal residual value

Brighton SEO 2015 - @iainhaywood17

They haven’t even made contact

Your brand (surface)

A like or RetweetWhy does the entrant even need to see or care who you are

Ooh! A prize!Entrant is incentivized to perform the required action

Brighton SEO 2015 - @iainhaywood18

Tips (if you have to do them)

• Shorturl Terms and Conditions

• Use inline images effectively

• Use a technical draw like Tweetdraw

• Moderate your expectations

Brighton SEO 2015 - @iainhaywood19

Landing page

Brighton SEO 2015 - @iainhaywood20

Landing pages

• A landing surface

• Can host competition creative, entry mechanism

• Visible Terms

Brighton SEO 2015 - @iainhaywood21

At least you’re capturing now

Your brand’s landing page

Brighton SEO 2015 - @iainhaywood22

Tips

• Host on a landing page as close to your root as possible (for links)

• Think about barrier to entry/entry mechanism (your filter)

• Is the entry method aligned with your objective? Multiple

methods/objectives?

• Actually promote something

• What is your competition creative? Try video (avoid being ctrl + f’d)

• Include full terms and conditions

• Avoid narrative entry

Brighton SEO 2015 - @iainhaywood23

Eurgh

To enter our competition, do the following:

Simply email [email protected]

Follow us on twitter @windscreenwashers

Fan us on FB

Leave a comment below

Share every day

Good luck LOL :)

Brighton SEO 2015 - @iainhaywood24

Technical Entry

Brighton SEO 2015 - @iainhaywood25

Why technical

• Properly recorded entries, entrants more confident in entering

• Properly recorded and incentivised sharing, entrants more confident

in sharing

• Options to prioritise entry mechanics, offer more entry obligations

• Possibility of self sustainability or a viral coefficient >1

• Runs on rails/automated

Brighton SEO 2015 - @iainhaywood26

You can get this in a dang box if you want to

• Promotional SaaS available

• Examples include:

–Gleam

–Rafflecopter

–Antavo

Brighton SEO 2015 - @iainhaywood27

You can get this in a dang box if you want to

• Promotional SaaS available

• Examples include:

–Gleam

–Rafflecopter

–Antavo

Brighton SEO 2015 - @iainhaywood28

Build

Brighton SEO 2015 - @iainhaywood29

Instant win

Brighton SEO 2015 - @iainhaywood30

Instant win

Brighton SEO 2015 - @iainhaywood31

Wait.

That’s what they’re

giving away?

Brighton SEO 2015 - @iainhaywood32

Brighton SEO 2015 - @iainhaywood33

Brighton SEO 2015 - @iainhaywood34

This is not scientific, this is not scientific, this is not scientific(but look at the animated bars!)

We’ve broken prize orbit now.

League of Legends

F2p bingo

KenoSpinto win

Technicalentry

Landingpage

RT and Follow/Like and Share

100%

75%

50%

0%

25%

Fun/enjoyment/quality/merit

0%

25%

50%

100%

75%

Reliance onIncentive

Brighton SEO 2015 - @iainhaywood35

Games

Brighton SEO 2015 - @iainhaywood36

F2p bingo – it’s not a leap

• No incentivisation

• F2p with in app purchases – users are paying to gamble for fun

• Extremely prevalent and profitable – check App Annie for f2p

bingo/casino/table games

• Same f2p features prevalent as most f2p games:

» Repeated user obligations

» Social obligations

» Repeated actions with a random result

» Visually exciting, it feels rewarding

» Progressive thresholds and levels

Brighton SEO 2015 - @iainhaywood37

Introduce peers, and…

• League of Legends has 67 million MAU / 27 million DAU (as of

Jan ‘14)

• Most popular PC title/online game in most countries

• Most popular and lucrative eSport

• PvP

Brighton SEO 2015 - @iainhaywood38

That’s a bit

of a leap, no?

Brighton SEO 2015 - @iainhaywood39

Social obligationFriend grants extra lives, team play

Incentivised share/friend referralExtra plays for new players

Repeated action – random resultMystery chest, random drops of in game items

Instant WinNo skill involved, just make sure you enter

Daily Entry RequirementsEnter every day and improve your chances of winning

Recurring in-game obligation

Mining, farming, “Grinding”, leveling up

90% of DNA between today’s games and promotions are shared

Brighton SEO 2015 - @iainhaywood40

Why

Brighton SEO 2015 - @iainhaywood41

This is permanent infrastructure

That you can reuse and repurpose

Real Company “Stuff” – Wil Reynolds

• The entries, yield, traffic, new links and signals all end when your 4 week campaign does. If it’s transient, that’s it.

• You can measure CPAs against a sunk cost over years vs weeks

• If it’s good, those entries, shares, links and press snippets grow themselves, “while you sleep”

Brighton SEO 2015 - @iainhaywood42

You’ll give less stuff awayIt’s a pain in the ass to post, anyway

You’ll gain

Passionate users

and advocates

(goodwill)

Better

understanding of

your users

Pull

You’ll reduce

Spend on prizes

over time

Logistical and

compliance effort

Time and effort

renewing

campaigns

Push

Brighton SEO 2015 - @iainhaywood43

You actually know what the hell your users are doing

Registered Active Last played Shares Playtime total Most used

Bigjohn420 14/05/14 Y 09/04/15 3 23,03 Sword

Merknuggitz 11/08/14 N 12/08/14 0 1,01 Fists

LOL_gimp 12/08/14 Y 09/04/15 9 9,00 Mace

Lil_Kimchi 14/08/14 Y 09/04/15 1 30,02 Wand

N00benator 21/09/14 Y 09/04/15 2 66,42 Blunderbuss

Jono Alderson 01/01/15 Y 09/04/15 15 252,07 Kitten Ears

So you can continually improve every aspect of your build

Brighton SEO 2015 - @iainhaywood44

Retention, retention, retention

Brighton SEO 2015 - @iainhaywood45

It needn’t cost the earth

• Game engines

–Construct 2

–Stencyl

–Game Maker Studio

–Unity

• All have resource/asset repositories

• Free/low-cost

• Cross-platform publishing

• Buy off the shelf scripts and repurpose

• Want peers but don’t want multiplayer? Just get a highscore board!

• Achievements, leaderboards, social integration, can plug it in

–Clay.io

Brighton SEO 2015 - @iainhaywood46

[email protected]

@iainhaywood

Contact me!Happy to clarify anything

Please remember Comic Sans