making work better (sometimes) - nixonmcinnes
DESCRIPTION
The slides from my talkTRANSCRIPT
![Page 1: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/1.jpg)
Making work better (sometimes) @willmcinnes
![Page 2: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/2.jpg)
This was us about a year ago Now 20 people in Brighton, UK
PS. We are horribly imperfect – what follows is not perfection, but it is an attempt to improve ‘normal’
business.
![Page 3: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/3.jpg)
These two books inspired how our company would behave. If you haven’t, read them. They
are INSPIRING.
![Page 4: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/4.jpg)
![Page 5: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/5.jpg)
SMS
PR
Other agency
Digital Engagemen
t
Brand/advertising
Insight
Nixon McInnes
Internal comms
Business teams
(GBS/ BCE)HR
Legal
Customer service
Client
Our mission at NixonMcInnes is to improve the relationships between large organisations and
the people that matter to them.
We do this by helping these large organisations become social businesses.
![Page 6: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/6.jpg)
Datacopter
We like making things too. This is a realtime visualization of tweets around a
Channel 4 programme called The Promise
![Page 7: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/7.jpg)
The fun stuff
![Page 8: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/8.jpg)
We value results – where you work or when is less important to
us. Some people call this ROWE.
![Page 9: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/9.jpg)
The Wall of Win.Because praise matters and
spontaneous P2P praise matters most.
![Page 10: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/10.jpg)
Someone gave Clive the Shield of Win for being
excellent. Now he has to pass it on.
![Page 11: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/11.jpg)
Our clever technologists built NMStereo – a
crowdsourced stereo hooked up to Twitter
(currently broken :)
![Page 12: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/12.jpg)
At ‘First Fridays’ we feed our brains with talks from amazing speakers on mental health, geodesic art, activism and music, banking, improv etc etc.
![Page 13: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/13.jpg)
Once a year we have the NM Summer Camp – people
bring their partners, kids and pets. Sitting around a fire is
good.
![Page 14: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/14.jpg)
The tough stuff
![Page 15: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/15.jpg)
Weekly KPIs
We operate Open Book Accounting: everyone knows everything about the
finances. Each Monday morning, we see the forecast at the team standup – no secrets.
![Page 16: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/16.jpg)
Everyone knows how much everyone else earns…
Yep...
![Page 17: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/17.jpg)
Business planningBudgeting and business planning are done
democratically (this is just an early stage idea generation session at an away day)
![Page 18: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/18.jpg)
We create small, decentralised sub-teams to deal with specialist
issues – there is a Rewards Team to manage the annual
reviews process, for example (toughest job in the company)
![Page 19: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/19.jpg)
• Fair?• Attractive?• Equitable?• Affordable?
Ross published his Personal Development Plan on the blog. He
did Illustration at uni.
![Page 20: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/20.jpg)
For two years we have measured happiness every day using 3 buckets and a load of tennis
balls.It creates a currency for discussion and
awareness.
![Page 21: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/21.jpg)
• NM church of failOn an away day a group came up with an
idea called ‘Church of Fail’ to celebrate failing. People admit a failure, and the
congregation applaud. It is weird. And cathartic.
No idea if it works.
![Page 22: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/22.jpg)
• NM church of fail
Strange looking congregation. Who is in the window?
![Page 23: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/23.jpg)
Challenges
![Page 24: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/24.jpg)
We are often very stressed. People can feel isolated.
![Page 25: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/25.jpg)
We are all very busy. Some of this nice stuff is hard to hold onto when everything is a
rush.
![Page 26: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/26.jpg)
UK employment law isn’t exactly friendly towards progressive business practices.
![Page 27: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/27.jpg)
People still don’t always tidy up after themselves. Transparency is messy too. The
problems don’t go away – in fact they can loom large.
![Page 28: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/28.jpg)
Results?
![Page 29: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/29.jpg)
We have an amazingly talented team, with very high levels of personal growth and
retention. They rock.
![Page 30: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/30.jpg)
We have been on the WorldBlu list of ‘Most democractic workplaces’ for 3 or 4 years, and I recently wrote a book
about other progressive business practices at places like Gore, HCL, Grameen and more.
![Page 31: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/31.jpg)
2012 was a good year (but not an easy one)Income growth 20.3%
Net margin 10.4%Happiness 82%
![Page 32: Making work better (sometimes) - NixonMcInnes](https://reader038.vdocuments.us/reader038/viewer/2022110113/544f41e2af79596a6a8b76f0/html5/thumbnails/32.jpg)
Say hello!
@willmcinnesnixonmcinnes.co.uk
Culture Shock available today for pre-order on Amazon