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Making the Implicit Explicit: Transparency and Assessment Design Dr. Natasha Jankowski National Institute for Learning Outcomes Assessment [email protected] 1

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Making the Implicit Explicit:

Transparency and Assessment Design

Dr. Natasha Jankowski

National Institute for Learning Outcomes Assessment

[email protected] 1

NILOA NILOA’s mission is to discover and disseminate effective

use of assessment data to strengthen undergraduate education and support institutions in their assessment

efforts.

● SURVEYS ● WEB SCANS ● CASE STUDIES ● FOCUS GROUPS ● OCCASIONAL PAPERS ● WEBSITE ● RESOURCES ● NEWSLETTER ●

PRESENTATIONS ● TRANSPARENCY FRAMEWORK ● FEATURED WEBSITES ● ACCREDITATION RESOURCES ● ASSESSMENT EVENT CALENDAR ● ASSESSMENT NEWS ● MEASURING QUALITY INVENTORY ● POLICY

ANALYSIS ● ENVIRONMENTAL SCAN ● DEGREE QUALIFICATIONS PROFILE ● TUNING

www.learningoutcomesassessment.org

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• Institutions of higher education are increasingly asked to show the value of attending, i.e. impact in relation to cost; employment

• Public and policy makers want assurance of the quality of higher education

• Regional accreditors are asking institutions to show evidence of student learning and instances of use

• Improvement of teaching and learning and enhanced transparency and saliency of education for students

Value

Transparency: Current Climate • Increased interest in sharing more information to

a widening variety of audiences • Accountability • Ratings and rankings • Comparability • Quality Assurance • Disclosure

About “getting it out there” for “whomever is interested”

Transparency Defined

Making meaningful, understandable information about student learning and institutional performance readily available to internal and external audiences.

Transparency Finding

Institutions more frequently report assessment results internally than to external audiences.

Reporting

• Ends up being a data dump

• More information is not always better

• Responsive to demands, not proactive

We haven’t told our story well.

Instead… • we focused on being transparent to students on the intent

of our general education curriculum? • we helped students to see the design and purpose and not

the checklist? • we considered what counts as evidence to different

audiences and what should? • we communicated to specific audiences? • we shift the discourse and narrative? • we help others make sense of the data? What if transparency didn’t mean access to information, but

clearly communicated information?

Action Steps

Navigation and Language

– Location, Location, Location

• Where is your information located?

• Can visitors to your website find the information they

are looking for?

• Can only assessment “insiders” find the information?

Student Affairs

www.learningoutcomesassessment.org

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