making mortgage payments in cu*base and it's me 247

46
1 Making Payments on Mortgage Loans in CU*BASE Teller Processing A Preview of Coming Enhancements to CU*BASE Mortgage Loans with the 360-Day Interest Calculation Type Revised March 19, 2009

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A preview of enhancements to CU*BASE Mortgage Loans with the 360-Day Interest Calculation Type, coming in the CU*BASE 9.0 Release.

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Page 1: Making Mortgage Payments in CU*BASE and It's Me 247

1

Making Payments on Mortgage Loans in CU*BASE Teller Processing

A Preview of Coming Enhancements to CU*BASE Mortgage Loans

with the 360-Day Interest Calculation Type

Revised March 19, 2009

Page 2: Making Mortgage Payments in CU*BASE and It's Me 247

2

Scenario 1

Making a payment that is more than the regular payment amount

Page 3: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment that is more than the regular payment amount

Payment amount being

applied

Payment amount being

appliedRegular payment amount (loan is not delinquent)

Regular payment amount (loan is not delinquent)

Page 4: Making Mortgage Payments in CU*BASE and It's Me 247

4

Making a payment that is more than the regular payment amount

Member has two choices for

applying the payment

Member has two choices for

applying the payment (This window will

not appear at all if making the exact regular payment

amount)

(This window will not appear at all if making the exact regular payment

amount)

Page 5: Making Mortgage Payments in CU*BASE and It's Me 247

5

Making a payment that is more than the regular payment amount

Transaction history showing

the payment made

Transaction history showing

the payment made

Page 6: Making Mortgage Payments in CU*BASE and It's Me 247

6

Making a payment that is more than the regular payment amount

Secondary transaction description that will

appear on the member’s statement

Secondary transaction description that will

appear on the member’s statement

Page 7: Making Mortgage Payments in CU*BASE and It's Me 247

7

Making a payment that is more than the regular payment amount

The second transaction shows the extra principal

payment

The second transaction shows the extra principal

payment

Page 8: Making Mortgage Payments in CU*BASE and It's Me 247

8

Making a payment that is more than the regular payment amount

The second transaction shows the extra principal

payment

The second transaction shows the extra principal

payment

Page 9: Making Mortgage Payments in CU*BASE and It's Me 247

9

Making a payment that is more than the regular payment amount

The receipt shows the two

transactions being posted

The receipt shows the two

transactions being posted

In effect, the receipt would be the same as a member

payment coupon where the principal-only payment was

broken out separately

In effect, the receipt would be the same as a member

payment coupon where the principal-only payment was

broken out separately

Page 10: Making Mortgage Payments in CU*BASE and It's Me 247

10

Scenario 2

Making a mortgage payment before the Interest Calc Date (such as the 20th)

(Account also has an attached escrow)

Page 11: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a mortgage payment before the Interest Calc Date

Payment amount being

applied

Payment amount being

appliedRegular payment amount –

payment for March has already

been made

Regular payment amount –

payment for March has already

been made

Page 12: Making Mortgage Payments in CU*BASE and It's Me 247

12

Making a mortgage payment before the Interest Calc Date

Same choices as before, since the member is allowed to pay ahead on this

loan

Same choices as before, since the member is allowed to pay ahead on this

loan

Page 13: Making Mortgage Payments in CU*BASE and It's Me 247

13

Making a mortgage payment before the Interest Calc Date

Another way to see the

transaction information is to use this Toggle

button

Another way to see the

transaction information is to use this Toggle

button

Page 14: Making Mortgage Payments in CU*BASE and It's Me 247

14

Making a mortgage payment before the Interest Calc Date

After togglingAfter toggling

Page 15: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a mortgage payment before the Interest Calc Date

Full secondary transaction description that will appear on the member’s statement

Full secondary transaction description that will appear on the member’s statement

Page 16: Making Mortgage Payments in CU*BASE and It's Me 247

16

Scenario 3

Making a principal-only payment

Page 17: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a principal-only payment

Payment being made is less than the regular scheduled payment amount (including

escrow, if applicable)

Payment being made is less than the regular scheduled payment amount (including

escrow, if applicable)

Page 18: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a principal-only payment

Window confirms that a principal-only

payment will be applied

Window confirms that a principal-only

payment will be applied

(No choices other than this because the amount is less than the regular payment

amount.)

(No choices other than this because the amount is less than the regular payment

amount.)

Page 19: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a principal-only payment

Member’s statement will show the principal-

only payment

Member’s statement will show the principal-

only payment

Page 20: Making Mortgage Payments in CU*BASE and It's Me 247

20

Scenario 4

Making a payment on a delinquent loan

Page 21: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment on a delinquent loan

This button will display a window with delinquency

details

This button will display a window with delinquency

detailsAll delinquent loans

are highlighted on the teller posting screen

All delinquent loans are highlighted on the teller posting screen

Screen shows the amount needed to

bring the loan current

Screen shows the amount needed to

bring the loan current

Page 22: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment on a delinquent loan

Delinquency information on

this loan account

Delinquency information on

this loan account

Page 23: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment on a delinquent loan

Teller tries to make both the member’s

delinquent and current payments at the same

time

Teller tries to make both the member’s

delinquent and current payments at the same

time

Page 24: Making Mortgage Payments in CU*BASE and It's Me 247

24

Making a payment on a delinquent loan

The teller can back up and change the amount

being applied

The teller can back up and change the amount

being applied

CU*BASE warns that only one payment can be made at a time, or the remaining amount will be applied to

principal

CU*BASE warns that only one payment can be made at a time, or the remaining amount will be applied to

principal

Page 25: Making Mortgage Payments in CU*BASE and It's Me 247

25

Making a payment on a delinquent loan

Teller changes the amount of the payment being applied

Teller changes the amount of the payment being applied

(Notice the cash back amount)

(Notice the cash back amount)

Teller uses F11 to bring the cash-back balance forward and immediately return to this same

member for the next transaction

Teller uses F11 to bring the cash-back balance forward and immediately return to this same

member for the next transaction

Page 26: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment on a delinquent loanThis screen is immediately displayed with the balance forwarded, and the same

member account

This screen is immediately displayed with the balance forwarded, and the same

member account

Teller can now enter the 2nd payment

amount and post as usual

Teller can now enter the 2nd payment

amount and post as usual

(Notice the amount from the previous transaction)

(Notice the amount from the previous transaction)

Page 27: Making Mortgage Payments in CU*BASE and It's Me 247

27

Scenario 5

When a loan cannot be paid ahead

Page 28: Making Mortgage Payments in CU*BASE and It's Me 247

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When a loan cannot be paid ahead

Exact regular payment amount is being posted, but since the loan can’t be paid

any further ahead, the entire amount will go

toward principal

Exact regular payment amount is being posted, but since the loan can’t be paid

any further ahead, the entire amount will go

toward principal

Page 29: Making Mortgage Payments in CU*BASE and It's Me 247

29

Making Payments on Mortgage Loans in It’s Me 247It’s Me 247 Online Banking

A Preview of Coming Enhancements to CU*BASE Mortgage Loans

with the 360-Day Interest Calculation Type

Prepared March 9, 2009

Page 30: Making Mortgage Payments in CU*BASE and It's Me 247

30

Scenario 1

Making a payment that is more than the regular payment amount

Page 31: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment that is more than the regular payment amount

Member can see information about the loan by clicking on the account name (or they can just click the Transfer Money button as usual)

Member can see information about the loan by clicking on the account name (or they can just click the Transfer Money button as usual)

Page 32: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment that is more than the regular payment amount

Notice the regular payment

amount

Notice the regular payment

amount

Page 33: Making Mortgage Payments in CU*BASE and It's Me 247

33

Making a payment that is more than the regular payment amount

The regular payment

amount is filled in

automatically...

The regular payment

amount is filled in

automatically...

Page 34: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a payment that is more than the regular payment amount

...but it can be changed to a

different amount

...but it can be changed to a

different amount

Page 35: Making Mortgage Payments in CU*BASE and It's Me 247

35

Making a payment that is more than the regular payment amount

Just like in CU*BASE, It’s Me 247It’s Me 247 online

banking will explain to the member exactly

what will be done with the payment amount,

giving the member two choices

Just like in CU*BASE, It’s Me 247It’s Me 247 online

banking will explain to the member exactly

what will be done with the payment amount,

giving the member two choices

Page 36: Making Mortgage Payments in CU*BASE and It's Me 247

36

Making a payment that is more than the regular payment amount

Page 37: Making Mortgage Payments in CU*BASE and It's Me 247

37

Making a payment that is more than the regular payment amount

The transfers are shown immediately in the account details for

the mortgage loan account, including the extra that was applied

to principal

The transfers are shown immediately in the account details for

the mortgage loan account, including the extra that was applied

to principal

Page 38: Making Mortgage Payments in CU*BASE and It's Me 247

38

Scenario 2

Making a regular payment when a loan cannot be paid ahead

Page 39: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a regular payment when a loan cannot be paid ahead

This time our member is making a regular

payment amount, but the loan has already been paid forward as

far as allowed

This time our member is making a regular

payment amount, but the loan has already been paid forward as

far as allowed

Page 40: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a regular payment when a loan cannot be paid ahead

Page 41: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a regular payment when a loan cannot be paid ahead

The regular payment

amount is still filled in

automatically

The regular payment

amount is still filled in

automatically

Page 42: Making Mortgage Payments in CU*BASE and It's Me 247

42

Making a regular payment when a loan cannot be paid ahead

The choices are different this time; since the loan can’t be paid ahead, the

entire amount will be applied to principal, but the member could also cancel the transfer now

and wait until next month

The choices are different this time; since the loan can’t be paid ahead, the

entire amount will be applied to principal, but the member could also cancel the transfer now

and wait until next month

Page 43: Making Mortgage Payments in CU*BASE and It's Me 247

43

Making a regular payment when a loan cannot be paid ahead

This link will help the member with questions

about making mortgage payments

online

This link will help the member with questions

about making mortgage payments

online

Page 44: Making Mortgage Payments in CU*BASE and It's Me 247

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Making a regular payment when a loan cannot be paid ahead

After clicking the “Other Tips”

link

After clicking the “Other Tips”

link

Page 45: Making Mortgage Payments in CU*BASE and It's Me 247

45

Making a regular payment when a loan cannot be paid ahead

Here are all of the available

FAQs

Here are all of the available

FAQs

The answer to this one will change depending on whether or not this

loan account can be paid ahead

The answer to this one will change depending on whether or not this

loan account can be paid ahead

Page 46: Making Mortgage Payments in CU*BASE and It's Me 247

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Configuring for multiple participation partners by category

Configurable day to calculate monthly interest amount to

match PLP day of the month

Configurable day to calculate monthly interest amount to

match PLP day of the month

Can allow pay-ahead up to 9 periods to

match PLP rule interpretation

Can allow pay-ahead up to 9 periods to

match PLP rule interpretation