making introductions - mmspire trading - what we … introductions professor leslie k. mcnew...

Contents of this document are proprietary and may not be distributed without the prior written consent of Leslie McNew

Career Seminar Or

Finding a job, you nitwit

Making Introductions

Professor Leslie K. McNew

Executive Scholar in Residence, Benedictine University

Managing Partner, MMspire Trading

www.mmspiretrading.com

1

http://www.mmspiretrading.com/

Table of Contents

2

How to Shake Hands pages 3 – 9

When to Shake Hands page 10

Shaking and Greeting During an Introduction page 11

Forgetting a Name page 12

Always Get to Your Feet pages 13,14

Practice Social Introductions pages 15-16

Business Introduction Examples pages 17 – 20

How to Introduce Yourself to an Interviewer page 21

Avoid this Body Language page 22

Introduction Chart Review page 23

Extend Hand Cleanly

http://www.wikihow.com/Shake-Hands

At introduction, stand 2 – 4 feet away from the person you are meeting. When introduced to

someone, extend the right hand halfway between you and the person you are meeting: the

‘target.’

• Your palm should be perpendicular to the

ground, your fingers should be together.

• Hold your arm so that it is parallel to the ground,

ensuring that your thumb points upward.

3

• Make eye contact with the target.

• Smile

• State “Hello, my name is…….” unless previously

introduced. Clearly, audibly make your introduction.

Example” Hello, my name is Teddy O’Neill and I am a

member of the audit team on the M Demon Fund”


Smile and Smoothly Begin Your Introduction

4

When the recipient of your gesture offers his or her hand, engage this completely with your own

so that the crotches of your hands touch.


Gentle Squeeze of Goodwill

5

Give their hand a firm yet gentle squeeze, simultaneously administering one downward shake

that travels about 3/4 inch (2 cm).


• Gentle squeeze

• Crouches of hands meet

• One downward pump

• about 3/4 inch (2 cm).

One Pump of the Clasped Hands. Introduction should be finished.

6

Let go of their hand after one pump. Refrain from wiping your hand on a pant leg, towel, or

other nearby accessory


Release Hands. Put your hand down at your side. No

wiping!

7

http://www.artofmanliness.com/2011/08/22/manly-handshake/

Complete Diagram

8

Avoid These Six Handshakes

http://www.slideshare.net/BernardMarr/6-ways-not-to-shake-hands 9

When Do You Shake Hands?

http://life.familyeducation.com/behavior/etiquette/48973.html

http://www.boston.com/jobs/news/jobdoc/2012/05/to_shake_hands_or_not_to_shake.html

Even if the situation is yucky, you still have to shake.

I had a woman call me in tears one day asking this question. Her boss

had just chewed her out for not shaking hands. “Was I right?” she

asked. She was at a meeting and saw a person sneeze into his hands.

During a break a few minutes later, her boss brings the person over to

introduce him to her. While images of that recent sneeze flash through

her mind, he reached out to shake her hand.

For the woman who called me, considering even for a split second how

her action would affect the others might have led her to a different

course of action. While hard on her, shaking hands was good for the

person she was meeting, her boss, and ultimately her company. Not

shaking hands, while good for her at that moment, really wasn’t good

for her in the long run as it left the person confused, her boss angry, and

her company possibly losing business.

In business, until that manner changes, shaking hands is still the best

option.

10

What to Do When Introduced?

Shake and Talk

http://www.artofmanliness.com/2010/08/10/how-to-make-introductions-like-a-gentleman/

When being introduced or making an introduction outside, remove your hat and keep it off until

you part ways again. If outside and wearing gloves when meeting someone, remove your glove

before shaking his or her hand.

11

Can’t Remember a Name During an Introduction?

Alternate Introduction


What do you do when you’re introducing your guest to another person and realize you don’t

remember their name? Say to the person, “Have you met my friend John?” The person will then

hopefully reply with, “No, I haven’t. I’m Sophia.”

Some things to do if you forget someone’s name

1. If it’s a young person, ask them to put their contact information in your phone

2. Ask for their email address to send them a good book title (or some other interesting thing)

3. Introduce them to your friend

4. Ask them to correctly spell their name

5. Ask for their business card (ask again and say its for a friend if you already have one)

12

When Someone Enters the Room, Get to Your Feet

Shake Hands, Make Introductions on Your Feet

http://globalimagemanagement.blogspot.com/2013/02/handshaking-guide-for-global.html


If you don't rise to the occasion, you will sink in the estimation of others. Everyone should stand when

being introduced. At one time women remained seated when new people arrived on the scene, but not

nowadays.

However, when newcomers arrive at a very large function, they are greeted only by those nearest them. If

it is impossible for you to rise—if perhaps you are wedged behind the table—at least lean forward or rise

slightly so as not to appear distant.

Be prepared to shake hands, the traditional greeting.

13

http://globalimagemanagement.blogspot.com/2013/02/handshaking-guide-for-global.html

Always Make an Introduction on Your Feet

Never Stand Behind Your Desk


When someone comes to visit at the office, stand and come out from behind your desk unless the visitor is a

coworker or someone who comes into your office frequently in the course of the day.

The frequency consideration comes into play even when a senior executive visits the office of a junior executive. If

it's a common occurrence, there's no need to get up; however, you should certainly stop what you're doing and give

your full attention to the senior executive whenever you're in his or her presence.

14

Being introduced invites you into the conversation and makes you feel like part of the group, which is

why making an introduction shows your respect for your guest. Neglecting to make an introduction

leaves a person feeling ignored and, well, awkward. Making introductions is particularly important in

business settings as they establish a rapport of respect, get relationships off on the right foot, and give

you an aura of being confident, prepared, and in control.

http://www.artofmanliness.com/2010/08/10/how-to-make-introductions-like-a-gentleman/ 15

How to Make Social Introductions

The overarching principle when making introductions is deference and respect. You show chivalrous deference to

women by introducing the man to the woman. You show respect for your elders by introducing the younger to the

older. And in a business setting, you show respect to higher-ups by introducing the person of lower rank to the person of

higher position. Below we break down this rule into a few easy to understand examples so you can see how this works.

“Mr. Smith, this is Mrs. Rubin”

In social situations, introduce

the man to the woman.

In business situations, it the

Most important person FIRST,

regardless of sex.

16

How to Make Social Introductions: the Rule of Respect

Business Introductions → The Group Introduction

The Golden Rule: Introduce Rank First


The overarching principle when making introductions is deference and respect. You show

chivalrous deference to women by introducing the man to the woman. You show respect for your

elders by introducing the younger to the older. And in a business setting, you show respect to

higher-ups by introducing the person of lower rank to the person of higher position.

17

The overarching principle when making introductions is deference and respect. You show chivalrous deference to

women by introducing the man to the woman. You show respect for your elders by introducing the younger to the

older. And in a business setting, you show respect to higher-ups by introducing the person of lower rank to the person of

higher position. Below we break down this rule into a few easy to understand examples so you can see how this works.

State Most Important

Person name FIRST

18


The Golden Rule: Older to Younger

In business, introduce the highest ranking person to a lower person.


Person name FIRST

19


The Golden Rule: Highest Ranking to Lower Ranking

In business, introduce the client to the business associate, regardless of business rank.


Person name FIRST.

Client is ALWAYS

most important.

20


The Golden Rule: The Client is Always the Highest Ranking

Step 1

Walk confidently toward the interviewer or into the interviewer's office. Hold your head erect while

looking forward. Keep your back and shoulders straight. Avoid timid behaviors such as shuffling

hesitantly or peeking into the interviewer's office.

Step 2

Make eye contact with the interviewer to demonstrate your sincerity. Smile warmly and extend your

right hand.

Step 3

Grasp the interviewer's hand palm-to-palm. Squeeze his hand firmly, but not so tightly as to cause

discomfort. Maintain eye contact and smile.

Step 4

Introduce yourself, followed by a pleasantry. For example, say, "Hello, I'm John Smith. It's a pleasure to

meet you." If the interviewer tells you his name, you can say, "It's a pleasure to meet you, Mr. Jones."

Release the person's hand as soon as the verbal introductions are complete.

How to Introduce Yourself to an Interviewer

21

How To Introduce Yourself to an Interviewer

Avoiding eye contact. Implies lack of respect and deception

SLOUCHING. Implies lack of confidence and poor self esteem. Stand up straight. When sitting at

a table, sit up with your back NOT TOUCHING the seat back and your arms square on the table,

next to your pad folio and folder.

Weak Hand Shake. The ‘dead fish’ implies lack of authority. Master a good handshake.

Folding your arms across your body or chest in ANY fashion. Implies a closed off manner and

disinterest.

Looking down while others are talking. Either during a presentation, when giving a presentation

as part of a team or in a group. Implied a weak position.

Angling your body away from the group or person speaking. Implies you are disinterested,

distrust and being uncomfortable with the group.

Fidgeting and touching hair. Implies anxiety.

Invading other’s space. Implies disrespect of personal boundaries.

Glancing at a clock. Implies disinterest

Frowning. Implies disagreement.

22

Body Language to Avoid in Introductions

http://www.emilypost.com/everyday-manners/important-manners-for-every-day/512-makingintroductions

Introduction Chart Review

23

making introductions - mmspire trading - what we … introductions professor leslie k. mcnew...

Documents