making information security fun

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Ben Woelk Policy and Awareness Analyst Information Security Office Rochester Institute of Technology 585.475.4122 [email protected] Making Informatio n Security Fun

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High level description of marketing plan and implementation of key messaging around security awareness at the Rochester Institute of Technology.

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Page 1: Making Information Security Fun

Ben WoelkPolicy and Awareness AnalystInformation Security OfficeRochester Institute of [email protected]

Making Information Security Fun

Page 2: Making Information Security Fun

Introduction—the Problem

• Everyone is a target• Identity theft is big business

• You can’t rely on others to protect you

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Page 3: Making Information Security Fun

Avert Labs Malware Research

3Retrieved July 24, 2009 from:http://www.avertlabs.com/research/blog/index.php/2009/07/22/malware-is-their-businessand-business-is-good/

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Phishing on Social Network Sites

http://www.markmonitor.com/download/bji/BrandjackingIndex-Spring2009.pdf

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Solution

•We needed a plan–Systematic repeatable–Goals–Proactive

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Components of a Plan

• Audience analysis• Key messages• Channels• Calendar• Relationships

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What are Our Key Messages?• Data handling• Mandatory compliance • Phishing, Social engineering

• Protecting IP/Research

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RIT Profile

Rochester Institute of Technology, founded 1829• ~18,000 students, mainly

residential• 10% international • 1300+ deaf or hard of

hearing (NTID)• ~3000 faculty and staffRespected leader in professional and career-oriented educationEight colleges, 80 majors, 3600 co-op students yearly

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Branding

Consistency

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Web Presence

• Use official university communications channels

• Target messages to faculty, staff, and/or students

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Social Media

• Meet students where they are• Post directly from Facebook

to Twitter

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Private Information Management

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• Temporarily reduced response rate from ~25 per attempt to ~4 per attempt

Phishing Awareness

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Orientation

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• Participate in faculty events

• Hit hot topics

Faculty

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Practice Digital Self Defense

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@RIT_Infosecwww.facebook.com/RITInfosecSecurity.rit.edu