making effective decisions a 3-part online series session 1 ~ decision making: the process “start...
TRANSCRIPT
Making Effective Decisions A 3-part Online series
Session 1 ~ Decision Making: The Process “Start with the end in mind.” Stephen Covey
Linda Brunowww.LindasWorkshops.com
Why is effective decision-making important in my organization?
more focus = better productivity
better morale
more credibility
more ideas
There are seven+ steps involved in making effective decisions:
Step 1: the problem or issue that requires a decision.
•Are we addressing the right issue? Use the technique to get to the root problem.
•Does it really a decision?require
5 whys
Define why
why
why
why
why
•Do I have the to make the decision?
•Will I be able to collect the necessary to make a good decision?
•Is there someone better to make the decision?
qualified
information
authority
Step 2: Understand the of the decision.
•How much might it ?
•How long is the ?time commitment
cost
consequences
•Who needs to be ?
•Will we be able to the decision later if necessary?
•How does the decision need to be made?
•Do I have information to make a sound decision?
soon
change
involved
enough
Step 3: What might we come up against in making the decision?
•Time
•Money
•Equipment/facilities
•Technology
•People
•Managerial skills
•Other Resources
limits
Step 4: Develop .
•Make sure we spend time on this step before proceeding to step 5.
•Understand that sometimes the only options are
or .
•Use a technique, with no judgments made on the ideas suggested.
options
don’tdo
brainstorming
Step 5: Make sure we have the
information about each option.
right
Step 6: the options.
•Use a approach, such as:
Evaluate
logical
Option Difficulty of Implementation Time Required Potential Resistance
Cost of this option
Option 1
Option 2
Option 3
a decision matrix (example shown below):
a SWOT analysis
strengths
weaknesses
opportunities
threats
Advantages Disadvantages
use a T-chart with pros/cons or the best points about 2 options (example below):
Option #1
o If each alternative has many good points, analyze each by listing and analyzing the “negatives.”
Step 7:
the preferred option.
Choose and implement
Step 7a:
Track and analyze theof the decision.
•How will we progress or
determine the of the decision?
•What will we do if the decision has not proven to be
?
measure
success
effectiveness
effective
What decision am I
currently considering?
Which step
am I at?
Where do I
need to go from
here?
Thanks for making the decision
to be here today!