Making e-commerce businesses successful by giving them the power

of Amazon logistics

Let’s talk about you.Then, a bit about us

E-commerce Market is Growing Year Over Year

Growing Number of Shopify Merchants

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017

Shopify GMV (in billions)

Customer Expectations Are Changing, Too

Time-To-Ship Delivery Time – Prime is Standard

Shipping Speed Amazon Prime Member Price

Two-Day Shipping Free

Same-Day DeliveryFree on qualifying orders in certain cities. As low as $5.99 on most other orders.

2-Hour Delivery Free in eligible zip codes through Prime Now

Traditional Supply Chain

The Omni-Channel Challenge

Lack of Inventory Transparency• With multiple channels comes a lack of a central

inventory record • Static re-ordering with manufacturing leading to

increased costs

Segmented Supply Chain Processes• Without consolidation, nearly impossible to insure a

seamless, uniform experience for all customers

Hard to Gauge Performance Across all Channels • Lack of insights into channel vs channel performance • Time consuming

Difficult to Manage the Customer Journey• Engaging with customers across multiple channels can be

difficult • Isn’t scalable

Pain Point #1: Self-Fulfilling isn’t Scalable

• High overhead cost

• Unoptimizable

• Lack of insight into business

• Capped potential

Pain Point #2: No Central “System of Record”

E-Commerce

Platforms

Accounting Communication

Custom Event Alerts

Manufacturing ERPs

Upstream Integrations

(W/ Manufacturers)

Custom Notifications

EDI Feeds

Transportation

Parceled

Freight

Integrations

Marketing

Custom Notifications

Customer

Management

Custom API

Pain Point #3: Transit Times Are Too Long

• Degraded customer experience

• Lower conversion rates

• Longer sales cycle

• Returns take longer

Pain Point #4: Lack of Insight into Business

• Inability to forecast

• Manual interactions with Manufacturer

• Reports made manually

Pain Point #5: Customer Service & Returns Are a Headache

• Return logistics are a pain

• Time consuming

• Inefficient processes

The Modern E-Commerce Business Owner

Protects Brand Image

Ships Internationally

Offers Free 2-Day Delivery

Provides 24/7 Customer Success & Returns

Manages Business Througha Streamlined Dashboard

Offers a Seamless Customer Experience

An Omni-Channel Approach Hands-Off with Manufacturer

ShipBob’s Software Allows Partners to Increase Sales by Offering 2-Day Shipping on Checkout

40%Increased sales from decreased cart abandonment by offering free 2-day shipping

Our Mission

ShipBob’s Mission: To help e-commerce businesses be more successful online by providing Amazon level logistics

Modern Demand Chain

• Automation & Triggers

• Transparency

• Stats to quantify the impact this could have on business owners

Provide an Amazon-Like Customer Experience for “Direct to Consumer” Brands Like You

Now

Next

‘Agile’ Fulfillment NetworkShipBob’s Software Platform

2

4

5

Reorder Notifications and Advanced Analytics 3

1

Inventory Management

Order Management

Transportation Management System with Same Day delivery

Shipping platform and WMS

Purchase Orders/ASN

E-commerce Supply Chain

Delivery Times Matter

Transit Times - Now Transit Times – in 2019

Our Fulfillment Network is Expanding to Enable Faster Delivery Times

International Footprint is Within Sight

ShipBob is Creating a “System of Record” for E-Commerce Sellers

E-Commerce

Platforms

Accounting Communication

Custom Event Alerts

Manufacturing ERPs

Upstream Integrations

(W/ Manufacturers)

Custom Notifications

EDI Feeds

Transportation

Parceled

Freight

Integrations

Marketing

Custom Notifications

Customer

Management

Custom API

Run Your Entire Back Office Operations on One Platform

Order Management

Inventory Management

Customer Insights (CRM)

Returns Center

Reporting

Analytics

Self-Onboarding

ShipBob SLA Performance

ShipBob is Creating a Platform for an App Eco-SystemReturns Self Serve Tool Upstream Integrations

Benchmarking Tools CRM

Accounting

Live Updates/Webhooks

And many more are being developed by us and our clients…

Advanced Analytics is Helping Merchants Make Informed Business Decisions

How to Distribute

Inventory

Channel Performance Inventory Performance & Reorder Points

Transit times using

cheapest option.

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143

Thank You