making business sense with viral marketing
DESCRIPTION
Michelle Ku's class presentation slides for Professor Robert Kozinet's Social Media Marketing class at the Schulich School of Business in Toronto, Canada.Presentation notes are here: http://micheku.blogspot.com/2011/02/viral-marketing-explained.htmlTRANSCRIPT
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Viral MarketingMichelle Ku
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Extreme Sheep LED Art
• http://www.youtube.com/watch?v=D2FX9rviEhw
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What is Viral Marketing?
• Like a “virus”• “buzz”, “word-of-mouth”• Early online viral marketing example– “Get your free Hotmail account”
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What is Viral Marketing?
• YouTube video is viral if it has 1 million views
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What is Viral Marketing?
• any strategy that encourages individuals to pass on a marketing message to others, creating the potential for exponential growth in the message's exposure and influence
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7C’s – Rajesh Setty
• Content• Creativity• Characters• Comical• Community• Compelling• Chance
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T-Mobile Dance
• http://www.youtube.com/watch?v=VQ3d3KigPQM
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T-Mobile Dance
• 18,572,973 plays • 20,649 comments • #1 on Viral Video Chart• > 50 T-Mobile Facebook groups formed• Copycat (grassroots!) event at Central station
in Antwerp, Belgium
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6 Key Elements to a Viral Marketing Strategy (Dr. Ralph F. Wilson)
1. Give something away for free2. Effortless transfer3. Scale easily from small to very large4. Exploit motivations and behaviours5. Utilize existing connection networks6. Take advantage of others’ resources
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ReferencesLots of thanks to the following sources!
• http://www.rajeshsetty.com/2009/08/18/lessons-from-9-viral-videos-and-3-second-acts/• http://www.wilsonweb.com/wmt5/viral-principles.htm• http://webupon.com/video/how-do-you-make-a-video-go-viral/• http://www.unrulymedia.com/case-studies/t-mobile-dance.html• http://www.feedcompany.com/wp-content/uploads/
Feed_Company_Viral_Video_Marketing_Survey.pdf
My best appreciation for my offline sources...
• Dichter, Ernest (1966), “How Word-of-Mouth Advertising Works,” Harvard Business Review, 16, 147-• Bernoff, Josh and Red Shadler (2010), “Peer Influence Analysis: Using Social Technologies to Identify
Your Business’s Most Influential Customers,” except from “Empowered: Unleash your Employees…”
And a lot of love to Prof Robert Kozinets and my fellow classmates!