“Making a difference by providing a proven best practice model for

running profitable, sustainable service stations.”

FUTURENT Consulting

Our Standardized Service Station Management (SSSM) model helps new &

existing Dealers.

Dealers, like you, who want to run profitable, sustainable service stations.

We do this by supporting you to drastically reduce their “school fees” during the first

years of operation and beyond.

SSSM is our unique end-to-end solution for the Fuel Industry.

It’s built on our own extensive experience in

the ownership and operation of sites in various networks since 1999.

What our clients say …

“The Futurent Team is amazing. I am more than satisfied

with the support and progress we have made to date.“

– TOTAL Dealer, North West

Our clients have given us a 9/10 on the following Net Promoter Score question:

How likely is it that you would recommend FUTURENT Consulting to a friend or

colleague?”

“The sessions were extremely eye opening, insightful and greatly appreciated. It

forces us to stop and do introspection about processes that should be developed,

implemented and monitored in running such a complex business.

It's about ensuring that systems and controls are in

place and good business practices are being

adhered to as part of the norm. It is only in this way

that the business will really grow.”

– BP Dealer, Johannesburg

Since 2010 80% of our monthly clients have stayed with us for 3 years or longer

- “Thanks for a splendid discussion that you chaired so very well.”

- “Fantastic! I wish I had access to this 15 years ago when I started.”

- “We will implement everything we discussed. It’s scary how quickly we’ve

stagnated in our own business.”

- “Thanks for the great job you’re doing and keeping us informed.”

- Various Dealers - Caltex, Sasol, Shell and Viva

FUELSTREAM Newsletter

“Best practice newsletter published since 2010”

Shared with more than 5000 fuel industry friends. Written and published by us

exclusively since 2010. It focuses on practical solutions to problems that Dealers

face every day

SSSM Fuel Industry Induction (for potential Dealers)

“How to buy a service station” workshop (half day)

Our Fuel Industry Induction workshop helps potential Dealers

Who want to know what they’re getting themselves into,

By clarifying the implications of running a service station

And the profit potential, KPI’s and risks involved

Unlike the normal scenario where the new Dealer gets an expensive “reality

check” after taking over the business

We schedule a half day workshop with you and your partner / spouse / investor.

We cover the Fuel Industry Business Model, implications of running a service

station, profit potential, pitfalls and why Dealers fail

SSSM Buyer Support

“Benchmarking what you’re buying vs. what you’re getting in a service

station”

Our Buyer Support services helps potential Dealers

Who want to buy, take over or invest in a service station

By jointly developing Valuations, Business Plans, Due Diligence and

Projections with you

And assisting you to make informed decisions before the deal is concluded

Unlike the typical scenario where decisions are based on incomplete and

incorrect assumptions about running a regulated fuels & retail business

We review your Offer to Purchase and/or Partnership Agreement, develop a

Valuation, Due Diligence, Business Plan and Financial Projections as required by

the Oil Company, Bank and Department of Energy

SSSM Audit

“Measuring the management activities at a service station against the

only fuel industry management benchmark audit that covers 7 Business

Management Areas”

Our tried-and-tested Audit helps Dealers

Who want an independent review of risk, compliance, business continuity

and profit efficiency

By reviewing management activities, policies and procedures

And identifying gaps and opportunities based on best practices

Unlike generic business audits that are not based on decades of experience

in owning and operating sites

We complete a review of your management team and business and provide you

with a findings report containing percentage scores and recommendation

SSSM Financial Management

“Supporting Dealers to improve profit efficiency and generate a healthy

bottom line”

Our Accounting, Payroll and other financial services helps Dealers

Who want detailed financial information

By supporting you to identify risks, profit gaps and compliance issues

And creating more than 25 controls and reconciliations every month

Unlike other Accountants who provide a cheaper, industry generic service at

considerably higher risk to you

We provide a controlled and comprehensive Accounting and Payroll service

based on our fuel industry specific format. This includes Management Accounts,

SARS submissions, VAT compliance, MIBCO and much more

SSSM Financial Benchmarking

“Benchmarking your income, expenses, margins and bottom line against

industry standards and existing service stations”

Our Financial Benchmarking service helps Dealers and Oil Companies

Who want comparative analysis of financial information

By benchmarking your figures against the industry norms

And identifying profit gaps, margin opportunities and risks

Unlike generic analysis which is not based on fuel industry experience

We complete financial investigations and benchmarking of your existing

Financial Statements, Management Accounts and expense information

SSSM Business Transformation

“Developing a transformation plan for yourself and your service station

and helping you to make sense of regulations, fines and connections

between BEE, EE & Skills planning”

Our BEE, EE & Skills transformation plans help Dealers

Who want to comply to the 5+ Acts & regulations and meet their

transformation objectives

By assisting you to comply fully

And to submit the correct plans and reports to avoid fines and penalties

Unlike service providers who focus only on BEE, EE or Skills and not the

combined benefit of aligning all three

We complete a legal compliance check for you and create the required

strategies, plans and reports that must be submitted. We also assist you to

implement the required meetings, record keeping and registers throughout the

year

SSSM Staff Training

“Putting your entire staff team through training on the basics of their job

and how to do it, to immediately raise the standard of service on site”

Our Staff Training helps Dealers

Who want to raise the standards of service at site

By providing site training for Forecourt Attendants, Cashiers, Merchandisers

& Cleaners

And focuses on customer service, MIBCO rules, Health & Safety, Teamwork

and more

Unlike generic service training by trainers who’ve never managed sites

themselves

We visit your site and put your staff through a tried-and-tested Induction

program and/or on-site customer service training

SSSM Manager & Supervisor Training

“Upskilling your management team on their basic job to increase

compliance, reduce risk, maintain business continuity and improve profit

efficiency”

Our Manager & Supervisor training programs help Dealers

Who want to upskill their management teams

By providing practical training based on extensive experience in managing

sites

And assists managers to fully understand their responsibilities

Unlike other management programs that don’t train managers on the real

issues they experience on site day to day

We provide structured workshop programs for the basic skills that your

managers and supervisors need to do their jobs

SSSM Dealer Training

“Comprehensive Training for Dealers & Senior Managers to run a service

station and not just work in one”

Our Dealer Training helps Dealers, Senior Managers and Oil Companies

Who want comprehensive training based on the Fuel Industry Business

Model

By providing programs that cover all aspects of the 7 Business Management

Areas

And is aligned to the framework of the Retail Store Manager qualification we

developed with the QCTO and W&RSETA

Unlike Dealer Training programs developed by service providers without

extensive experience

We develop, implement and facilitate programs that include Knowledge,

Practical Activities and Workplace Experience modules that are customized for

each Oil Company network

SSSM Micro Learning

“Making the workplace a learning space”

Our e-learning tool helps everyone working at a service station

Who want to develop and build their skills

By creating 3-6 minute micro learning modules that can be completed over

and over again

And is accessible to everyone on site, from an connected device, at any time

and in any department

Unlike typical training courses that take longer, force you to follow a set

sequence and are not based on workplace experience

We give you access to the e-learning tool and ALL the content that assists you to

implement an ongoing training and refresh program

SSSM Performance

“Giving you access to the right tools, templates, policies, procedures and

best practices to improve performance on all levels”

Our Performance service helps Dealers

Who want to improve performance on all levels

By providing recommended Monthly Action Plans with dozens of how-to

articles, best practices and tips

And giving you access to the right Tools, Templates, Policies & Procedures

Unlike other performance options that aren’t customized for the fuel

industry

We provide monthly best practice recommendations and reminders to assist

you in maximising the performance of your site

SSSM Career Development Path

“Defining a clear growth path for individuals in the retail segment of the

fuel industry”

We’ve developed a Career Development Path focused on individuals in the

retail segment of the fuel industry

Who need a structured view of the future opportunities in their career

By providing a clear transformation growth path where Dealers and Oil

Companies can identify, sponsor and support potential entrepreneurs

And potential entrepreneurs can undergo practical fuel industry related

assessments to determine knowledge, practical and workplace experience

levels

And which is aligned to the OFO, RSM, W&RSETA and QCTO frameworks

We assist Dealers and Oil Companies to identify, sponsor and support potential

entrepreneurs and place them on a structured, assessment driven growth path

towards future career opportunities

SSSM Mentoring Support

“Transformation goals can only be met through radical change and

comprehensive Dealer mentoring support”

Our Mentoring & Transformation process helps new & existing Dealers &

Entrepreneurs

Who want to navigate the complicated task of owning and operating a

service station

By providing comprehensive mentoring support

And assists the Oil Company to implement a structured Entrepreneurial

Development program

Unlike other mentors who have not owned and operated their own sites

We provide mentoring support that we align to the transformation objectives of

the relevant Oil Company and the Department of Energy. Including site visits,

financial benchmarking, training, coaching, progress reporting and much more

based on decades of experience in the fuel industry

We focus on the fuel industry and have

been supporting Dealers and Oil Companies

since 2010.

We serve clients in the major networks and

organizations within the fuel industry.

We work primarily with Investors, New-to-

Industry Dealers and those with multiple sites.

We are a proud B-BBEE Level 2 Contributor

with 51% Black Female Ownership.

Contact us today for more information:

Visit us at:

27 Orpen Street, Lydiana, Pretoria

Phone us at:

+27 (12) 804 5066 or

Ruan at +27 (82) 782 5087 or

Zelna at +27 (83) 268 9985 or

Leoni at +27 (83) 620 0856

Email us at:

info@future-ent.com

We look forward to hearing from you soon