make your website ux rock
DESCRIPTION
Your library website visitors are having a user experience (UX) on your website right now. Do you know if it’s a good experience? Have you ever asked? And how can you improve it? This presentation will help make your website UX rock by providing easy-to-implement tips and tools to improve the experience your customers have while using your library’s website.TRANSCRIPT
david lee king | tscpl.org | davidleeking.com
Website UX
ROCK
Make your
Goals flic.kr/p/8GFAkA!
3 C’s of UX
flic.kr/p/8me4xp!
Construction
#1
flickr.com/photos/ramyoga/3025034131/
Mobile
71%!own smartphones!
51%!own smartphones!
flic.kr/p/bZjzTQ!
flickr.com/photos/ramyoga/3025034131/
Mobile First
flic.kr/p/bYxKaN!
Consistency
Measure
flic.kr/p/3AGUY!
flic.kr/p/8upCkB!
Measure
what?
flic.kr/p/3AGUY!
make it
this easy
flic.kr/p/2AM4w!
flic.kr/p/bSNiqz!
Content
#2
Conversational
flic.kr/p/8bsZJ2!
flic.kr/p/bxNhgC!
Benefits
not Features
flic.kr/p/77cabj!
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Kill the Clutter
Social
flic.kr/p/btbcvV!
Destination
databases!
Customers
#3
flic.kr/p/bLAZAr!
Customers First
flic.kr/p/8oPDq6!
Know your user
flic.kr/p/dUntBa!
User Feedback
Make it ROCK!
Questions?
davidleeking.com