make mobile count now, amielle lake w/tagga media #idsd

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Share Interactive Day, use #IDSD on MAKE MOBILE MAKE MOBILE COUNT NOW COUNT NOW Like, seriously. Amielle Lake, CEO Tagga Media Inc. TEXT AMIELLE TO 82442 @tagga

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Interactive Day San Diego 2010 Session: Make Mobile Count Now Presenter: Amielle Lake

TRANSCRIPT

Page 1: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Share Interactive Day, use #IDSD on

MAKE MOBILE MAKE MOBILE COUNT NOWCOUNT NOW

Like, seriously.

Amielle Lake, CEO

Tagga Media Inc.

TEXT AMIELLE TO 82442

@tagga

Page 2: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Tagga: A software & solutions company

#IDSDInteractiveDaySanDiego.com

Committed to Making Agencies Better Mobile Marketers

Page 3: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

About Tagga

• 14 mobile specialists: offices in NYC & Vancouver-eh

• Software platform that simplifies mobile web development and SMS

• Focus on cost effective service offering (media planning, analytics)

• Agency needs guide our product roadmap• SMB reseller channel via Yellow Pages and

Hearst Media

#IDSDInteractiveDaySanDiego.com

Page 4: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Seismic Shift

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Page 5: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Don’t Let this Be You

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Page 6: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Overview

• What

• Why

• Who

• Where

• When

• How Much

#IDSDInteractiveDaySanDiego.com

Page 7: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

WHAT

#IDSDInteractiveDaySanDiego.com

Page 8: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

What is Mobile Marketing/Advertising ?

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Page 9: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Cell Phones Have Evolved

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Page 10: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

The Landscape

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Mobile Advertising Mobile MKTG Services

Mobile Content Mobile Commerce

On-Device Offline Response

• Video and Music

• Personalization

• Mobile Websites

• Branded Apps

• CRM

• Coupons

• Promotions

• Events

• eCommerce

• Operator billing

• SMS / P2P

• NFC

Page 11: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

WAP vs. APP vs. SOCIAL

• 73 million mobile web browsers/mnth• 70 million app users/mnth• 14.5 million mobile social app users/mnth• Key content categories mobile web has 2x

the audience of apps• Social does not yet have scale but has reach• Apps can provide the richest experience

#IDSDInteractiveDaySanDiego.com

Comscore, 2010

Page 12: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Integrated Solution

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Page 13: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Marketing 101

• Compelling call to action

• Media Support

• Strong Creative

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Page 14: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Core Characteristics

• Opt-in

• Scale

• Reach

• Conversion

#IDSDInteractiveDaySanDiego.com

Page 15: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

WHY

#IDSDInteractiveDaySanDiego.com

Page 16: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

A Critical Equation

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MOBILE PC TV

Page 17: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

24/7/365

#IDSDInteractiveDaySanDiego.com

Page 18: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

#IDSDInteractiveDaySanDiego.com

Page 19: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Mobile vs. Online

#IDSDInteractiveDaySanDiego.com

Page 20: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

WHO

#IDSDInteractiveDaySanDiego.com

Page 21: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Save Time & Waste Time

#IDSDInteractiveDaySanDiego.com

Page 22: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

#IDSDInteractiveDaySanDiego.com

Page 23: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Key Demographics

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Page 24: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Millennial – Channel Agnostic

• High maintenance

• High on technology

• Needy for connectivity

• Mesh life and work

Ringtones, wallpapers, fun apps

#IDSDInteractiveDaySanDiego.com

Page 25: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Chipping into Millenials

#IDSDInteractiveDaySanDiego.com

Old Dutch Arriba Chips8/10 contest entries were mobile vs. online

2% conversion rate from on-pack

Responses came from non-metro areas, mass market phones whereby peak times were between 3-6pm

The iPlay game for the movie went on to become one of the most successful iPhone games of all time

Page 26: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Digital Moms – Time Starved

#IDSDInteractiveDaySanDiego.com

• Look for technology to make their lives easier

• IPhone and feature rich phone usres

• Need to make the transition from PC to mobile seamless

Time-saver applications, efficiencies (coupons), entertainment

Page 27: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Techie Men – Want the Latest & Greatest

#IDSDInteractiveDaySanDiego.com

• Gadget junkies

• Need entertainment

• Wow them

Games, fantasy sport and news

Page 28: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Flash Food

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Build a mobile loyalty program through ongoing special offers to subscribers

1600 subscribers in a hyper-local area

14% conversion (opt in from audience)

Measurable increase in sales

Yelp and Blogs

Glowbal Restaurants

Page 29: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Performing Markets

• Consumer Packaged Goods

• Food & Beverage

• Automotive

• Travel

• Retail

• Real Estate

#IDSDInteractiveDaySanDiego.com

Page 30: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

WHERE

#IDSDInteractiveDaySanDiego.com

Page 31: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

250 Million Consumers

#IDSDInteractiveDaySanDiego.com

Page 32: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Same Principles Apply

#IDSDInteractiveDaySanDiego.com

Page 33: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Driving Intent to Purchase

#IDSDInteractiveDaySanDiego.com

Page 34: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD
Page 35: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

HOW MUCH

#IDSDInteractiveDaySanDiego.com

Page 36: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Spending is Growing

#IDSDInteractiveDaySanDiego.com

MMA Agency/Brand Study, 2010

Page 37: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Budget Allocations

#IDSDInteractiveDaySanDiego.com

MMA Agency/Brand Study, 2010

Page 38: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Where is Money Being Spent

#IDSDInteractiveDaySanDiego.com

MMA Agency/Brand Study, 2010

Page 39: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Costs (General)

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ABI Research, 2010

Page 40: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Budget Allocation Guidance

• 10% of your interactive budget to mobile

• Transition organization from reactive to proactive mobile marketing

#IDSDInteractiveDaySanDiego.com

Page 41: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

LET'S DO THIS

#IDSDInteractiveDaySanDiego.com

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Guiding Principles

1. Respect the consumer

2. Stop thinking about it as a stand alone channel

3. Leverage technology capabilities to respond to target audience needs

4. Be Strategic

#IDSDInteractiveDaySanDiego.com

Page 43: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Essential Steps

1. Develop your strategy

2. Determine clear & measurable objectives

3. Focus on asset development AND campaign driven activities

4. Allocate budget

5. Do something now #IDSD

InteractiveDaySanDiego.com

Page 44: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

Not Everything is for Mobile…

#IDSDInteractiveDaySanDiego.com

Page 45: Make Mobile Count Now, Amielle Lake w/Tagga Media #IDSD

[email protected]

THANK YOU!!!THANK YOU!!!

#IDSDInteractiveDaySanDiego.com