IMPACT ANALYTICAL

make an impact

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make an impact

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plasticspackaging

specialty chemicalconsumer products

pharmaceuticalmedical device

automotive

WHO? who is Impact Analytical?

SO YOU SAY YOU WANT YOUR PRODUCT TO MAKE AN IMPACT. You say you want to work with people who share your vision for your product. People who share your passion for doing things the right way. People who share your desire to deliver what the customer wants at a cost that makes sense.

You say you want to work with a testing lab whose 250-plus years of collectiveexperience and expertise can be brought to bear on any problem spanning several industries. A testing lab whose 35,000 square feet of leading-edge equipment and ever-widening array of services exist solely to tangle with your toughest problems.

You say you want to be able to hand over a sample for testing and not have to think about it again until the results come back. (Unless, of course, you need to be constantly in the loop; if you do, we’ve developed an excellent web-based method of involving you every step of the way, from sample submission through result reporting.)

You say you want answers. We’ve got them. Clear, concise analysis, delivered by flat-out experts who check and re-check every result that crosses their desk. Analytical professionals who demand nothing less than the best because their customers expect the same.

We hear what you’re saying. This is what we’re saying: Impact Analytical is the answer.

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One client needs to know if his patent has been infringed upon. Another needs to know how her competition made those high-performance widgets. Somebody else is fighting for federal approval of a valuable new drug. This guy over here wants to find out why that strange (and, let’s admit it, unappealing) odor is emanating from his company’s drink container.

All serious issues with the potential to get expensive quickly for our customers, and all completely solvable in Impact’s hands. Hey, if you unravel peoples’ problems for more than 20 years, you’re going to see, hear and test it all at some point.

That experience has put us in the position to offer a formidable arsenal of testing services:

WHAT? what does Impact Analytical do?

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SFailure AnalysisProblem SolvingMaterial Property MeasurementActives QuantitationMethod DevelopmentDeformulation/Reverse EngineeringMethod ValidationRegulatory TestingStability Studies

Litigation SupportMaterial CharacterizationUnknown Component IdentificationImpurity AnalysisQuality Control TestingComplete Analytical OutsourcingPolymer CharacterizationPatent Infringement Support

HOW? how does Impact Analytical do it?

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A lot of analytical labs are actually cubicles sitting in the middle of a warehouse next to a donut shop. We work in laboratories, with three million dollars worth of equipment and test tubes and labcoats and everything. This is no small distinction. Better labs equal better results. Newer instruments equal more accurate readings. And well-equipped analysts equal well-informed customers.

SEPARATIONS• Gas Chromatography (GC) - FID, MS, TCD Detection• High Performance Liquid Chromatography (HPLC) - CAD, RI, DAD, ELS, UV-Vis, RI Detection• Size Exclusion Chromatography (SEC/GPC) - RI and MALLS Detection• Titration - Acid/Base - Karl Fischer

MOLECULAR CHARACTERIzATION• 400 MHz NMR• GC-MS (EI & CI)• Direct probe MS (EI & CI)• LC-MS• Direct infusion ESI-MS• FT-IR - ATR - Microscope• UV-Vis

THERMAL/MECHANICAL• Differential Scanning Calorimetry (DSC) - Modulated - Pressure• Thermogravimetric Analysis (TGA)• Zwick and MTS mechanical testing devices• Izod impact tester• Rheometry

MICROSCOPY (w/digital imaging)• Polarized light microscope• Stereomicroscope• Transmission Electron Microscope (TEM)• Scanning Electron Microscope (SEM) w/EDS

IMPACT’SFIVE MAINLABORATORIES

INORGANIC CHARACTERIZATION*

• ICP• XRF

*3Q 2008

We know how it is. You want to work with someone you can count on when you need it most. That’s Impact; we want that responsibility. We want you to have absolutely no qualms about calling on us when the job needs to be done accurately, done thoroughly and done yesterday.

Our customers like our work, but they also like our affinity for flexibility to their needs, rather than the other way around. They like that we’re ISO 9001:2000 certified, FDA registered, DEA licensed and GLP and cGMP compliant. Most of all, they seem to like our

WHY? why is Impact’s customer return rate so high?

“Impact Analytical often exceeded its 24-hour turnaround time on this project. The staff was exceptional. From quotation to finalized reports, Impact exceeds the industry norm for contract laboratory services.” - Denise Grippo, Marietta Corporation

“I’m impressed with the representatives and felt they wanted to help me, and they performed. A recommendation from me is very hard to get. The results exceeded my expectations.” - Jim Pavone, Strategic Aerospace

“The finished report was beautiful, concise and informative. Each aspect of dealing with Impact has been nothing but positive. Don’t change a thing!” - Rhonda Niland, Fibred-Maryland, Inc.

“Impact has a knowledgable staff. It was a very thorough report, more than what I’ve seen from other labs.” - MacKenzie Woodring, Attwood Corporation

innovative-yet-old-school approach to customer service.

But don’t take our word for it; ask our multitude of repeat customers. Thanks to their testing lab’s performance, they’ve got ample time to talk about it.

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Impact Analytical is located on the research campus of Michigan Molecular Institute in Midland, Michigan. Our unique positioning gives us special access to a world-renowned polymer chemistry library, as well as some of the most respected polymer scientists in the field.

WHERE? where do I learn more?

Impact Analytical1910 West St. Andrews Road

Midland, MI 48640

Dial: 989.832.5555Email: info@impactanalytical.comClick: www.impactanalytical.com

The Impact Analytical quality program has been designed to comply with ISO 9001:2000 quality system standards. Upon client request, analytical services and method validations can be conducted in compliance with Good Laboratory Practice (GLP) regulations required by the EPA or FDA or current Good Manufacturing Practice (cGMP) regulations required by the FDA. Impact Analytical is a registered facility with the FDA (Registration Number 3004518270). Impact Analytical is also licensed with the Drug Enforcement Administration

(DEA) to maintain and test controlled substances under DEA Schedules II, III, IIIN, IV and V.

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IMPACT ANALYTICAL