Maja N iko l i c (760)267-8071

Mnikolic8487@gmail.com

E D U C AT I O N

Azusa Pacific University In Progress of receiving M.A. Clinical Psychology: Marriage & Family TherapyUniversity of California, Irvine Bachelor of Arts in Psychology; Bachelor of Arts in Anthropology Degrees received June 2009

W O R K E X P E R I E N C E

Central City Community Health Center May 2015- presentCase Manager/Outreach

Provided with opportunity to assist in integrating and implementing mental health services (therapy, psychiatry, and case management) in medical clinics.

Works closely with therapists, psychiatrists, and primary care physicians in order to provide case management services to clients.

Responsible for assisting therapists, and psychiatrists in completing intake assessments and initial treatment plans. Required to submit documentation of services provided within 24 hours of service. Created templates for mental health department including: progress notes, intake assessments, treatment plans, and consent for

treatment. Responsible to score PHQ-9, Beck Depression Inventory, Brief Symptoms Inventory, GAD-7, and other assessment tools. Once

scored, pertinent information from assessment is evaluated and given to provider. TelecarePersonal Service Coordinator April 2013-May 2015

Acting Supervisor January 2014-August 2014 Works with severely mentally ill adults using recovery principles to provide direct community support and intensive case

management services by collaborating with other Orange County agencies, and health care providers, in an outpatient mental health setting.

Assists members with transitioning from hospital or crisis residential programs to a community living setting. Received training for placing members of program on involuntary 51/50 holds, which requires proficiency in crisis de-

escalation, and assessment procedures to ensure appropriate level of client care. Promoted to highest level of Personal Service Coordinator within six months of hire. Promoted to acting supervisor responsible for supervision of five employees, and the care of 80 program members. As acting supervisor was responsible for: providing supervision to employees, training of new employees, correcting and

auditing Orange County and MediCAL progress notes and treatment plans. Responsible for assessment, intake, and enrollment process of new members.

South Coast Children’s Society/ Crisis Residential Program Mental Health Counselor April 2012-April 2013

Required to ensure and assist clients in adhering to their needs and services plan which includes: seeking employment and education opportunities, maintaining sobriety, and the utilization of coping skills.

Conduct independent living skills and mental health groups. Assist in therapeutic interventions during crisis situations. Responsible for passing medication in accordance to company guidelines. Trained in CPR/ First Aid and Pro-Act. Received “Employee of the Month” for accomplishments. Adherence to confidentiality and privacy laws in accordance with HIPAA, and county guidelines for licensing requirements.

V O L U N T E E R E X P E R I E N C E

Child Abuse Prevention CenterFamily Group Decision Making Intern November 2007 – June 2008

Acted as a scribe in Family Group Decision Making and Family Reunification meetings. Planned and helped present program services and goals to senior social workers at the Orange County Child Welfare Services. Assisted in phone intakes of new clients. Assisted in auditing client charts to ensure compliance.