maintaining organizational culture- surya

8/8/2019 Maintaining Organizational Culture- Surya

http://slidepdf.com/reader/full/maintaining-organizational-culture-surya 1/19

MaintainingMaintaining

Organizational CultureOrganizational CultureSuryagopan Jayadevan

S1 MBARoll no 51



How Are cultures maintained?How Are cultures maintained?

y As a company matures, its cultural valuesare refined and strengthened.

y When a new employee is hired, the

company teaches them the way things aredone in the organization.

y This include - attraction-selection-attrition,

onboarding processes,

role of leaders &

reward systems.



AttractionAttraction--SelectionSelection--AttritionAttrition

y First, employees are attracted toorganizations where they will fit in.

y Then the companies hire the ones who

could fit to there culture i.e., selection.y Then the organization is eventually going

to eliminate candidates eventually who donot fit in through attrition.

y Because of the ASA process, the company attracts, selects,and retains people who share its core values, whereasthose people who are different in core values will beexcluded from the organization.



New Employee OnboardingNew Employee Onboarding

y Onboarding refers to the process throughwhich new employees learn the attitudes,knowledge, skills, and behaviors required

to function effectively within anorganization.

y Organizations engage in differentactivities to facilitate onboarding, such as

implementing orientation programs ormatching new employees with mentors.



What Can Employees Do DuringWhat Can Employees Do DuringOnboarding?Onboarding?

y New employees who are proactive, seekfeedback, and build strong relationshipstend to be more successful than those

who do not.y Relationship building or networking is

another important behavior newemployees may demonstrate.

y If no relationship, then its failure.



What Can Organizations Do DuringWhat Can Organizations Do DuringOnboarding?Onboarding?

y A formal orientation program indoctrinatesnew employees to the company culture, aswell as introducing them to their new jobs

and colleagues.y These programs may help with a new

employee¶s integration into the team.

y Orientations last anywhere from 1-5 days.

y Orientation programs Includes lectures,videotapes, written material, while somemay follow more informal approaches.



What Can Organizational InsidersWhat Can Organizational InsidersDo During Onboarding?Do During Onboarding?

y The coworker influence determines thedegree to which employees adjust to theirteams.

y

M entors can be crucial to helping newemployees adjust by teaching them theropes of their jobs and how the companyreally operates.

y A mentor can be any experiencedemployee or manager who has insightsthat are valuable to the new employee.



LeadershipLeadershipy Leaders are instrumental in creating and

changing an organization¶s culture.

y There is a direct correspondence between

the leader¶s style and an organization¶sculture.

y Part of the leader¶s influence over cultureis through role modeling.

y When leaders motivate employees throughinspiration, corporate culture tends to bemore supportive and people-oriented.



R eward SystemsR eward Systemsy Finally, the company culture is shaped by

the type of reward systems used in theorganization and the kinds of behaviorsand outcomes it chooses to reward and

punish.y W hether the organization rewards performance or seniority would also makea difference in culture.

y When promotions are based on seniority, itwould be difficult to establish a culture of outcome orientation.



Signs of Organizational CultureSigns of Organizational Culture

y One way of finding out about a company¶sculture is by observing employees orinterviewing them.

y

Also the culture manifests itself in somevisible aspects of the organization¶senvironment.

y There are five ways in which culture shows

itself to observers and employees.



Visual Elements of CultureVisual Elements of Culture



Mission StatementMission Statementy A mission statement is a statement of

purpose, describing who the company isand what it does.

y

An effective mission statement is wellknown by employees, is transmitted to allemployees starting from their first day atwork, and influences employee behavior.

y For E.g.:- Mayo Clinic¶s mission statementis ³T he needs of the patient come first .́



R itualsR itualsy Rituals refer to repetitive activities within

an organization that have symbolicmeaning.

y

Usually rituals have their roots in thehistory of a company¶s culture.

y They serve to teach employees corporatevalues and create identification with the

organization.y They create a sense of belonging among

employees.



R ules and PoliciesR ules and Policiesy Another way in which an observer may find

out about a company¶s culture is toexamine its rules and policies.

y

Companies create rules to determineacceptable and unacceptable behavior.

y Policies about issues such as decisionmaking, human resources, and employee

privacy reveal what the company valuesand emphasizes.



Physical LayoutPhysical Layouty A company¶s building, layout of employee

offices, and other workspacescommunicate important messages about a

company¶s culture.y The layout of the office space also is a

strong indicator of a company¶s culture.

y The degree to which playfulness, humor,

and fun are part of a company¶s culturemay be indicated in the officeenvironment.



Stories and LanguageStories and Languagey the most colorful and effective way in

which organizations communicate theirculture to new employees and

organizational members is through theskillful use of stories.

y A story can highlight a critical event anorganization faced and the organization¶s

response to it, or a heroic effort of a singleemployee illustrating the company¶svalues.



Stories andStories and Language(Language(contcont«)«)y The stories could motivate new employees.

y Language is another way to identify anorganization¶s culture.

y Companies often have their own acronymsand buzzwords that are clear to them andhelp set apart organizational insiders fromoutsiders.

y Every profession, trade, and organizationhas its own specialized terms.



R eferenceR eferencey IndianMBA.com-

http://www.indianmba.com/Faculty_Column/FC597/fc597.html

y

Flat world Knowledge.com-http://www.flatworldknowledge.com/node/29080#web-29080



<<<THANK YOU>>><<<THANK YOU>>>

maintaining organizational culture- surya

Documents