INTERNETNOW! TEKNOLOGI SDN BHD

Fact Sheet Learn more about Malaysia’s Best Email Server.

InternetNow! 9/22/2011

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Build your business on it. This documentation provides a deeper understanding into

MailNow! 5 corporate email server. Apart from the expected

functionality such as POP3, SMTP and so on, reader will find

practical features that are simply extraordinary. As such, users

will soon realize they can do so much more than just send and

receive with MailNow! 5.

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Index

MailNow! Web Mail 03

Secure Instant Messaging (Chat) 05

Message Rules (Webmail) 06

Priority Migration 07

Message Tracking 08

Individual Transactional Logging 09

Hybrid Storage System 10

Distributed Intrinsic Scheduler 11

Hyper Policies 12

Single Instance Store Technology 13

BlackBerry DirectSync 14

MailNow! 5 Address Book 15

Anti-Virus 16

Anti-Spam 17

Online Help 18 MailNow! 5 CloudSync 19

MailNow! 5 Cloud Service 20

Local MailNow! 5 Leasing 21

MailNow! 5 Quick Facts 22

Technological Employment 23

Comparison: MN4 vs MN5 25

Comparison: Exchange vs MN5 26

Corporates Clients 27

What users say… 28

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MailNow! 5 Webmail

Function: To provide an alternative yet competitive, feature-rich email client for users.

Cost: Free.

By employing Ajax technology, the new webmail provides a fresh emailing experience. Emails are

neatly displayed and features are within reach.

The administrations are done via Ajax-powered web based console.

Try Out | http://mailnow.internetnow.com.my/ (Login: user | Password: user)

AJAX | http://en.wikipedia.org/wiki/Ajax_%28programming%29

Also see Lite Webmail | page 4

“MailNow! 5 … good!” Tong Yong Rubber (M) Sdn Bhd | Mr. Manikandan

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Lite WebMail

Function: Lightweight webmail for slower connections.

Cost: Free.

The Lite Webmail is for those who may be experiencing unsatisfactory internet connections. It is a

clutter-free design which means a low-bandwidth demand. The neat look is also easy to the eyes and

is great for tablets like Apple’s iPad, Samsung Galaxy Tab, Motorola Xoom and even smartphones

with browsers!

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Secure Instant Messaging

Function: A secure instant messaging system within a company.

Cost: Free.

Some companies enforce internet policies whereby MSN instant messaging, Yahoo chat and other

instant messaging programs are strictly prohibited. One of the reasons may be the management

does want any company data to be leaked out via such applications. MailNow! 5 comes with a

secure intranet chat feature where the staff can send messages instantly without risk of exposing

company information.

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Message Rules

Function: (1) Auto-organizing the inbox. (2) Filter attachments.

Cost: Free.

Users can now decide what to do with both incoming and outgoing emails. For example, any emails

from a certain client will automatically move to a designated folder. Or be deleted. The conditions

are almost boundless. Also attachments such as exe, com and such can be filtered too to ensure

intranet security.

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Priority Migration

Function: Importing emails from previous or other email server.

Cost: Free.

A common concern of upgrading to MailNow! 5 as the main email server is the old emails that are

still residing in the previous server. MailNow! 5 solve this issue with the Priority Migration feature. It

cleverly imports the latest emails from the old server first so the users can quickly correspond to it.

Then it work backwards, migrating emails all the way back to the oldest email. This is done in the

background.

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Message Tracking

Function: To discreetly retain every incoming and outgoing email for supervisorial purposes.

Cost: Free.

This is similar to forwarding an email but is done discreetly by the server. Its purpose is for higher

levels managers to supervise on the email correspondence. It also serves as email archive.

MailNow! 5 Email Tracking technology complies with Sarbanes-Oxley and HIPAA regulations.

Sarbanes-Oxley | http://www.soxlaw.com/

HIPAA | http://www.hipaa.com/

“…it is a great, excellent and fantastic Corporate Email System” Konsortium Logistik Bhd | Ms. Suraini Mohd Sharif

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Individual Transactional Logging

Function: Keep track of email delivery status.

Cost: Free.

One of the most common tasks faced by email server administrators today is finding out what

happened to that incoming email that was supposed to have arrived, or that outgoing mail that was

supposed to have been delivered. When this occurs, administrators often have to resort to digging

around inside large log files. Log files normally are too cryptic and require administrators to sieve

through intertwined lines. This feature eliminates this problem by assigning each email with a ticket

(with its own log file) which can be retrieved easily via the web admin console in real time or via a

search. What used to take minutes now only take seconds!

“MailNow! 5 with user friendly function and interface plus quality support team makes my life easier. “ - Generation Two Thousand Apparel Sdn Bhd | Mr. Tan Yew Lin

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Hybrid Storage System

Function: To obtain maximum stability and high-speed email searching.

Cost: Free.

Among the painful experiences for corporate email users are the corruption of mailboxes and loss of

emails. With this feature, these problems are a thing of the past. Traditionally, emails use either

database or file storage systems - each with their own weak points. MailNow! 5's all-new storage

engine combines the best of both worlds, with none of the weaknesses and powered by proven

open source technologies - results in a faster access and more stable storage engine.

Mbox | http://en.wikipedia.org/wiki/Mbox

MailDir | http://en.wikipedia.org/wiki/Maildir

“ … MailNow! 5 give administrators more power to control and manage user…” Y.S.P Industries (M) Sdn Bhd | Mr. Tom Wong

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Distributed Intrinsic Scheduler

Function: To manage email delivery from multiple domains to ensure smooth SMTP traffic.

Cost: Free.

Sometimes a domain takes up the majority of the bandwidth to send emails at the expense of other

domains. This in turn, resulted in delays of email delivery. Using Distributed Intrinsic Scheduler,

MailNow! 5 solves this problem by employing a smart algorithm and a fair policy - so emails from

each domain are treated in a different queue and serviced by doing a round inspection. This ensures

that emails from all domains are treated equally, thus prevents delay in email delivery.

“Mailnow! 5 has improved by leaps and bounds since its earlier versions and keeps on growing in strength and features as times goes on..kudos to the developers, Malaysia boleh!” - Secure Parking Corporation Sdn Bhd| Mr.Raymond Foo

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Hyper Policies

Function: To enable policy enforcement for individuals, groups and / or domains

independently.

Cost: Free.

Hyper Policies is a feature in MailNow! 5 which allows the administrator to define advanced and

complicated setting for the user in easy manner. The key to this feature is the concept of

inheritance. In MailNow! 5 you can define settings at the system, domain, group policy or the user

level. If a setting is defined in the system level, that particular setting will normally will be applied to

all the users within the system due to the fact that the settings will be inherited by the domains and

within the domains you might have group policies, and in a group policy you might have many users.

So the settings in other words, propagate from the system level down to user settings. An example

could be the Quota limits.

“…user friendly, easy to manage and also this software easily tracking missing e-mail that’s very helping our organization operations…” AutoV Corporation Bhd | Mr. Yusri Musman

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Single Instance Store Technology

Function: Enhances email distribution within the corporate.

Cost: Free.

MailNow! 5 enhance delivery efficiency of messages sent to large distribution lists by avoiding

duplication of the email. By ‘sharing’ one copy of the email with multiple users, this also promotes

Hard disk saving.

SIS | http://en.wikipedia.org/wiki/Single-instance_storage

“…more advanced features which enable end users to experience the great feel of using web-mail.”

Konica Minolta Business Solutions (M) Sdn Bhd | Mr. Ethan Goh

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BlackBerry DirectSync

Function: To sync all local MailNow! 5 contacts with BlackBerry contacts.

Cost: License dependent.

To have a smartphone with email capability means the user is serious about business. Owning a

BlackBerry for the first time is truly exciting. However, to key in all your staffs’ email address is a

killjoy (assuming there are 50 staff or more)!

The BlackBerry DirectSync helps to sync all latest or updated contacts with just a click thus

eliminating waste of time and frustrations. Users can start emailing immediately!

BlackBerry DirectSync is a plugin for

BlackBerry device.

MailNow! 5 supports mobile emailing (IMAP) on smartphones like BlackBerry, iPhone, Nokia and

Android.

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MailNow! 5 Address Book

Function: Displays a structured corporate address book (or books) in an organised manner

throughout the corporation.

Cost: Free.

Corporate addresses are the next level of contact-keeping and are one of the hardest to maintain

because if without proper help, every staff might have different contacts all over!

Furthermore, for the sake of keeping addresses well-

organized, there will see a certain need for

departmentalizing addresses into groups and sub-

groups. Not forgetting some companies require the

groups to be further clustered regionally. Looking at the

company staff chart of SEA Pharmaceuticals (left) will

give an idea.

MailNow! 5 ‘addressed’ these issues with the latest

Address Book.

MailNow! 5 Address Book plugin is available for

Microsoft Outlook users and is License dependent.

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Anti-Virus

Function: To safeguard users’ PCs from getting infected by viruses, Trojans and such via

infected emails.

Cost: License dependent.

The detection engine is provided by Clam AV, dependable anti-virus product as well as popular. The

engine can perform basic scanning tasks (basic hashing signatures) to very complex ones hence not

only is it largely used as desktop protection but also as Mail Gateway Scanner.

Clam AV | http://www.clamav.net/lang/en/

“ …user friendly & easy to use…” Tenaga Switchgear Sdn Bhd | Mr.Saiful Affendi

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Anti-Spam

Function: To counter spams (both commercial and malicious) and promote office

productivity.

Cost: License dependent.

InternetNow! in the business email field has been researching spam behaviours since 2000. Some of

these peculiar spams managed to avoid even the toughest detection. The Anti-SpamNow! is our

local technology designed specifically to filter spams that are mostly common to Malaysia - spams

written in Malay language, for example.

Vade Retro is a forefront expert when it comes to dealing with spam. They have been since 1982.

Their Predictive Heuristic Filter has safeguarded more that 150 million against email malwares.

This dual layer anti-spam filtering has been proven to be very effective in combating spams that

degrade office productivity.

This intelligent ‘connectionless’ detection engine rapidly scan for spams, suspicious phishing and

links without having to refer to 3rd party online spam databases (bandwidth saver!).

Since this partnership in 2008, our corporate customers have been enjoying virtually zero spams.

Vaderetro | http://www.antispam.fr/uk/index.asp

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Online Help

Function: Offers quick online help on any MailNow! 5 issues or enquiries

Cost: Free.

If Admins or users are unsure of any settings, they can click on the Help button. This will bring to our

context-sensitive help page. That means if you click for Help while you are at ‘Auto-Reply’ page, it

will bring you to the ‘Auto-Reply’ help page of the Help site. This eliminates the need to perform

search for help.

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CloudSync

Function: To provide an alternative email contact and address book synchronization around

the globe

Cost: License dependent.

Apart from the comfortable use of the structured address book provided by MailNow! 5 via LDAP

and Outlook Address Book plugin, users can now enjoy having their contact being updated by

CloudSync wherever they may be.

About MailNow! 5 AddressBook | see page 11.

“…great UI with a lot of functions, easy to access the Web Admin even you are not in the server room, is really convenient to control it.” Leuco Malaysia Sdn Bhd | Mia Kurt

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MailNow! 5 Cloud Service

Function: To achieve multi-location emailing while maintaining same domain name. Ensuring

quick internal emailing and best internet emailing speed and effort inter-

regionally.

Cost: License dependent.

Corporate companies with intention of setting up branches, factories and / or office in other

locations now can maintain the same email domain name. With the cloud solution, inter-regional

offices can experience the best of internet speed effort in terms of email delivery. At the same time,

internal emailing are instant as they do not send emails like it does with the regular email hosting.

When an external email is sent in to a user, MailNow! 5 Cloud Service can quickly determine and

push the emails to the correct local servers, thanks to the clever use of the MailNow! push

technology.

“Mailnow is the best” Foamline Industries Sdn Bhd | Mr. Ravindra

Local mobile emailing.

Fast internal emailing.

Inter-regional emailing.

Inter-regional emailing.

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MailNow! 5 Local Leasing

Function: Corporate Customers can enjoy all the MailNow! 5 features without having to

invest the full cost.

Cost: License dependent.

Corporate companies can now hosting their own email server with minimum cost, whilst enjoy the

full-fledged product of MailNow! 5. Here, the IT staff can administer the system with total control

unlike the regular paid hosting services.

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QuickFacts

Server

Supports protocols: POP3, SMTP, LDAP, IMAP, Webmail.

Server Configuration Backup.

Email Backup.

Real Time Logging [ITL].

Hybrid Storage System ensures (large amount) email stability.

Admin can set different Email Size quotas for individuals.

Admin can set POP3 / SMTP delivery quotas.

Options to download emails from other external hosting like Hotmail, Yahoo, Gmail, etc.

Domain aliasing.

Multiple domain handling.

Fast Service Start up.

Direct MX and hosting relay capability.

Manageability

Web Based Administration Console.

Remote access via Web.

Multiple independent policies enforcement [Hyper Policies].

Webmail

Compatible with major internet browsers, IE, Firefox, Chrome, etc.

Supports Rich Text Format / HTML.

Supports drag & drop.

Users can create folders within folders.

Users can choose different viewing options (preview panes).

Users can perform fast email searching [Hybrid Storage technology].

Columns are sortable.

Displays inbox size quota.

Supports HTTPS / SSL for better email security.

Users can forward email as attachment complete with full headers.

New Email Notifications.

Contacts are auto-displayed when composing new mails.

User can opt for Bahasa Malaysia, Thai or English as language.

Users can perform spell-checking before sending out.

Short-cut keys available. For example, F7 = initiate spell-checks.

Attachment intention checking (ver 5.1).

Conversational Message View (ver 5.1).

Users can enforce massage rules (ver 5.1).

Lite Webmail for quick emailing experience (for slow internet line).

Email Clients Supported

Outlook, Outlook Express, Live Mail, Thunderbird , etc.

Linux.

Apple Macintosh.

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Addressing + Contacts + Calendaring

Outlook Address Book plugin for contact synchronization.

BlackBerry DirectSync (contact synchronization).

Supports full-fledge address fields such as Company, Address, Telephone, etc.

Calendaring requires InternetNow! recommended 3rd party app.

Mobility

Supports smartphones: BlackBerry, iPhone, Nokia, Android.

Mobile Web mail available (ver 5.1).

Security

Virus Detection Engine | ClamAv.

Spam Detection Engine | Vade Retro + AntiSpamNow!

Supports HTTPS (webmail).

Supports SSL for POP3, SMTP and IMAP.

Server Email + Configuration Backup

Encrypted Passwords.

Emails Encryption (requires InternetNow’s recommended app).

Attachment Filtering (ver 5.1).

Utilities

Priority Migration: extracts emails from other local email servers (ver 5.1).

Version Upgrade Tool (upgrade from MailNow! 3 and 4).

Beyond…

Users can email from different office anywhere with same domain name| MailNow Cloud.

Users can update their Outlook address book regardless of locations | CloudSync .

MailNow! 5 | www.mailnow.com.my

Trademarks | RIM is the owner of the ubiquitous BlackBerry® family of trademarks. Mozilla is the owner of the ubiquitous Firefox® +

Thunderbird® family of trademarks. Microsoft is the owner of the ubiquitous Office® family of trademarks. HTC is the owner of the

ubiquitous HTC® family of trademarks. Nokia is the owner of the ubiquitous Nokia® family of trademarks. Apple is the owner of the

ubiquitous IPhone® family of trademarks. Google is the owner of the ubiquitous Chrome® + Android® + Gmail® family of trademarks.

InternetNow is not affiliated with any of the companies mentioned above.

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Technological Employment

The main core of MailNow!5 (MN5) is written with C# (.NET), C++, and Python. Industrial strength

proven framework for event networking “Twisted” is also employed in the development.

Ajax and ASP.NET are employed to develop interactive web applications such as the trendy MN5

webmail.

BlackBerry SDK and simulators are used to develop DirectSync! App for BlackBerry to synchronize

with MN5 directly.

MailDir and MBox storage strategy are fused in a single innovative design develop the Hybrid

Storage Engine Technology.

C# | http://msdn.microsoft.com/en-us/vcsharp/aa336706

.NET | http://www.microsoft.com/net/

C++ | http://en.wikipedia.org/wiki/C%2B%2B

Python | http://www.python.org/

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Comparison: MN4 vs MN5

Features MN4 MN5 Console Yes No

Web Console No Yes

Remote Admin Acess Yes (if Console installed)

Yes

Webmail supports rich text Yes (if turned ON) Yes

Webmail support drag ‘n’ drop No Yes

Webmail supports sub-folders No Yes

Webmail auto-complete address drop-down menu

No Yes

Webmail Unlimited Attachments No Yes

Webmail supports shortcut keys No Yes

Webmail SSL Supported No Yes (https)

Encrypted Passwords No Yes

High Speed searching & Maximum Stability

No Yes (Hybrid Storage)

HD Space saving technology No Yes (Single Instance Store)

Email Tracking Yes Yes

Email Tracing No Yes (Individual Transactional Logging)

Supports Multidomain Yes Yes

Multi domain with individual policies No Yes (Hyper Policies)

Multi domain SMTP Traffic Controller No Yes (Distributed Intrinsic Scheduler)

Remote support via MSN Messenger No Yes (Robot)

Supports Outlook, Outlook Express, Thunderbird

Yes Yes

Supports smartphone (BlackBerry, IPhone)

No Yes

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Comparison: Exchange vs MN5

Features Microsoft Exchange 2010 Enterprise Mailnow v5

Initial cost for 500 mailboxes RM 1xx,000.00 RM 1x,000.00

Over-the-air I phone email sync included included

Over-the-air blackberry email sync included included

Over-the-air Window Mobile email sync included included

Microsoft Outlook Email sync included included

Webmail included included

Antivirus none Included

Antispam none included

Premium Antivirus included (with Enterprise CAL) Included

Premium Antispam included (with Enterprise CAL) included

Message Archiving included included

File Storage included included

Email Tracking none included

Email Tracing (Web UI) none included

Gmail Synch Webmail none included

Unlimited Email Support none included

Local Support, onsite visitation none / unknown Yes (with TEC, nationwide)

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Corporate Referrals

InternetNow! has been servicing over 3000 corporate customer with its products and technical

expertise since 1998. Below are some of the referrals:

Yap Swee Leong Sdn. Bhd Oriental Summit Industries MPH Bookstores sdn bhd Perunding Hashim & NEH Sdn. Bhd Mectech Engineering Sdn Bhd Own Solution Kayangan cahaya sdn bhd Tropicana city management sdn bhd Chinese Taipei School Bulk Distributor sdn bhd Pantai Medivest sdn bhd Mediconsult Planning & Consulting Sdn bhd Creative M.I.S Solutions Sdn bhd Cosmo Restaurant Sdn Bhd Cofreth (M) Sdn bhd Komark Sdn Bhd Transmark Corporation Sdn Bhd Radicare Sdn Bhd Mackenzie Golden Pet Sdn Bhd SAJ Holdings Sdn Bhd K Link USS Safety Supply Sdn bhd Tropicana Golf & Country Resort Berhad Naza TTDI Sdn Bhd Intercontinental Specialty Fats Sdn Bhd Exedy (M) Sdn Bhd Ene Computer Centre

Folks DFK & Co Malaya Spring Industries Pokka Ace (M) Sdn Bhd Metrohm (Malaysia) Sdn Bhd Tenaga Switch Gear Sdn Bhd Damah Trading Sdn Bhd Jurutera Jasa Sdn Bhd Secure Parking Sdn Bhd Tidal Sdn Bhd Sena Die casting Industries sdn bhd Lee Swee Kiat Group Berhad Eita Resources Sdn Bhd Nidec Copal (M) Sdn Bhd Computer gates Sdn Bhd Proreka (M) Sdn bhd Kenwood Electronic (M) Sdn Bhd Fujifilm (M) Sdn Bhd SamChem Sdn bhd Powercomp Automation Sdn Bhd T.Yamaichi (M) Corporation Sdn Bhd Eastgate Insurance Brokers Sdn bhd Hotel Nikko Kuala Lumpur NGH Far East (M) Sdn Bhd Serba Hasrat Sdn Bhd G –Pile Sistem Sdn bhd Lucky Frozen Sdn Bhd Daytime Sdn Bhd Virtual Peak Resources Sdn Bhd Gemadept (M) Sdn Bhd Central Spectrum Sdn Bhd

Cti Resources Sdn Bhd Bina Rezeki Sdn Bhd Konsortium Logistik Sdn Bhd Pentago Loh & Loh Constructions Sdn Bhd Federal Power Sdn bhd Pan Pacific Sdn Bhd Malaysian Institute of Accountants EPE Wilson Transformer Sdn bhd EMS Asia Group Sdn Bhd Pamos Laser Tech Sdn Bhd Southern Nissa Sdn bhd GFS Filtration (M) Sdn Bhd Projek Lintasan Kota Holdings Sdn Bhd Kayangan Cahaya Sdn Bhd MMSB consult Sdn bhd Diamet Klang Sdn Bhd Risingstar Sdn Bhd Alan Dick Sdn Bhd NWKA Architects Sdn Bhd Chuan Huat Sdn bhd Rotho Methlatum Sdn Bhd Interocean Freight Sdn Bhd Sea swifts Freight system sdn bhd Hirotako Acoustics Sdn Bhd UAC Berhad Arch matrix Sdn Bhd Bee same trading sdn bhd Rossi Design Marketing Sdn Bhd BPC Edible Oils Sdn Bhd

YHSA Sdn Bhd Truwater Cooling Tower Sdn bhd Top Gloves Sdn Bhd Deltric Sdn Bhd Pet Far Eastern Sdn Bhd Oriental Pacific Future Sdn Bhd NPS Engineering Sdn bhd Cdlsb Sdn bhd Konsortium Transnational Berhad Jin Hui Industries Sdn Bhd Petaling Jaya Motors Supply Sdn Bhd Fruitplus Corporation Sdn Bhd Easy Plastic Sdn Bhd Shroubber (M) Sdn Bhd Elite Precision Component Sdn Bhd Cheng Hua China Office Enviro Plastics Sdn Bhd Generation Two Thousand Appeal Sdn Bhd Tong Who Enterprise Sdn Bhd Tenaga Cable Industries Sdn bhd German Toolings Sdn Bhd K. Seng Seng Sdn Bhd CTC Reality Sdn Bhd Industrial Tools & Equipment Sdn Bhd GCU Engineers Sdn Bhd CS Opto Semiconductors Sdn Bhd Pathlab May Chemical

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What users say…

“… its version has a long term support. Mailnow! 5 is a great solution, as it helps my customer to

solve email problems. Thank you, MailNow! 5.” -Amanda Lee (FirstNet Solutions Sdn Bhd)

“ MN5 works with IPAD ” – Alex Chong

“…been using MailNow! for more than 7 years but MN5 is the best corp.. mail server ever!

Compatible with iPad2 too!”

– Fernando M Gorress (United Seino Transportation Sdn Bhd)

“MailNow! 5 … it gives better performance and better User Interface “

-Lee Wing Soon

“ It is a great Corporate Mail Server. With a low maintenance, high performance and usability

experience offered for business it suits an organization needs. Good job MailNow! 5”

– Fariz Mustapha (Symmentric Drive Sdn Bhd)

“Have been using MailNow! for over 10 years...even older version can support for so long...i think

with the new features of MailNow!5, IT support team can work easier with the email tracking & no

issue on storage problem. Will consider to upgrade soon! Keep it up MailNow! “

– Hiu Kit

“I like mailnow! 5.. it has a great UI with a lot of functions, easy to access the WebAdmin even you

are not in the server room, is really convenient to control it.” – Juraidah Sazali

“1.Simple 2.Fast 3.Reliable 4.Friendly User 5.Efficient” – Kiu Yong Chin

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