mail pop quiz

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Today’s Categories…Today’s Categories…

Receive and distribute incoming mailReceive and distribute incoming mail Receive and dispatch outgoing mailReceive and dispatch outgoing mail Organise urgent and same day deliveriesOrganise urgent and same day deliveries Organise and send electronic mailOrganise and send electronic mail

When you reach the end, you will receive a code. Give the code to your supervisor.

Incoming Email

200 200

400 400

600 600

800 800

1000

Urgent

800

200

400

600

1000

Outgoing

200

400

600

800

1000 1000

Incoming 200Incoming 200

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One reason we don’t write up mail in a register is:

A: So we can keep track of when cheques came in

B: To cover legal issues for the mail

C: It uses up time for the mail staff

Nope That’s a ReasonNope That’s a Reason

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Well Done!Well Done!

CORRECT

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You can find where someone sits in the company using a:

A: Map of the town

B: phone list or organisational chart

C: a guide dog

INCORRECT!!!INCORRECT!!!

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CORRECT

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If you find a letter marked Urgent

A: Be sure to put it on the top of the pile for delivery

B: Read it to find out why

C: Throw it away


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CORRECT

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If you have a lot of mail to deliver:

A: Grab it all

B: Find a really big rubber band

C: Use a cart or box to ensure no mail is lost.

Try againTry again

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CORRECT

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If a package is damaged:

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A: Just deliver it, the other person can deal with it.

B: Bin it

C: Record the damage and report the situation to your supervisor.


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CORRECT

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Outgoing 200Outgoing 200

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If a letter is missing a stamp or post code:

A: Ensure that all the information is correctly filled out

B: Bin it

C: Send it back to the person that stuffed up


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CORRECT

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We write down the type of mail going out so:

A: We have something to do

B: The boss can track productivity

C: The amount of postage we are paying for can be monitored and mail logged to prove we sent it.


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Sending the mail late would NOT mean that:

A: It will start piling up and blocking the doors

B: People can’t pay invoice early if they don’t get them on time

C: We can hit with late fees if our payment is late


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CORRECT

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To check on the correct formatting for a letter I would visit:

A: http://www.austpost.com.au/BCP/0,1080,CH2092%257EMO19,00.html

B: http://yahoo.com.au/music

C: http://LettersRus.com.au


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Outgoing mail needs to be professional because it:

A: Is the first contact people see of our businessB: Makes sure we spend the mail room budgetC: Looks great in those little pinstripe suits


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Urgent 200Urgent 200

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Delivery firms make you fill out a dispatch docket because:

A: It makes them feel big and strong

B: All the details needed to deliver the package correctly are there

C: Delivery people can’t read and write


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You can’t find the best delivery option by:

A: Checking the yellow pages

B: Asking someone next to us

C: Checking the internet

That is TrueThat is True

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CORRECT

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When sending a package that has to be there today

A: Get a friend to drop it off during lunch

B: Organise a fast courier and call to confirm delivery

C: Leave it to someone else to worry about


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With delivery firms- Price is everything

A: Yes, always go for the cheapest

B: No: it’s better to have a reliable firm


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Packaging is important because:

A: Some of those new boxes are really cute

B: Packages need to be correctly packed to ensure they get to the other end intact

C: Bubble wrap is fun to pop


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CORRECT

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Emails 200Emails 200

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A distribution list:

A: Is too hard to worry about

B: Sends email as soon as you click on it

C: Saves time by grouping people together so you don’t miss anyone in the group out


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You keep emails you’ve sent :

A: To fill up the space

B: To prove you do a lot of work

C: To be able to confirm times and information sent


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CORRECT

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What is not a step for proofing an email before sending?

A: Checking it is going to the correct people

B: Checking the attachment is the correct size and actually attached

C: Trusting it will be OK

Nope That’s a StepNope That’s a Step

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If the boss asks for something to go out right away:

A: Send it straight out and with a tag for confirmation if it is important

B: Leave it till closing, he always says that

C: Put it on your To Do list


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Which of these CAN’T you use to find an email:

A: Go through everything in your my Documents folder

B: Sort the emails by date and look for the day you sent it

C: Hit Find and type in something from the email

No that’s trueNo that’s true

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Thanks For PlayingThanks For Playing

Good WorkYour Code is Checklists

mail pop quiz

Documents

incoming mail

electronic mail

type of mail

lot of mail

boardoutgoing mail needs

reasontry againwell

againtry againwell

mail staffnope thats