mahindra_comviva_corporate_ppt_smart

1Copyright © 2013 Comviva Technologies Limited. All rights reserved. 1

January 2015

2

AGENDAAGENDA

The Mahindra Comviva

Advantage

Our Product Portfolio

Our Customers and Partners

Awards and Accolades

Our Vision Our History1 2 3 4

5

6

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MOBILITY SOLUTIONS THAT TRANSFORM LIVES

4Mahindra Comviva’s solutions are used by over a billion subscribers worldwide

Company Inception (originally Bharti Telesoft)

Merged with

CellCloud

Launched PreTUPS™ prepaid solution at Vodafone. Now powering top-up for over 740 million people globally

Launched CRBT service at Bharti Airtel. Deployed by over 25 global operators , with a subscriber base of over 16 million.

Sequoia Capital and Cisco invests in Comviva

50 customers in 35 countries

Over 500 employees

Launched mobiquity®

mBanking services

AcquiredJataayu Software

Launched Hub Technology at Tata

Communications

Launched award-winning Virtual SIM solution

Launched Managed VAS Services for Airtel India and Sri Lanka

Company rebranded to Comviva

Customers in over 90 countries

Over 1200 employees

Managed MFS service launched

Launched Managed VAS Services for Airtel Africa

Launched award-winning WebAxn

Tech Mahindra acquires 51% stake in Comviva

Launched Hola! At MWC

Comviva rebranded to

Mahindra Comviva

History of Mahindra Comviva

1999 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

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Global FootprintLeveraging best practices across

geographies

Mahindra Comviva’s competitive edge

Wider Portfolio & Deeper Engagement

End-to-end capabilities of products, system integration and services in the mobile VAS, money & payments space

Customer Value Enhancement

Enhanced customer experience management offerings to deliver greater

value to customers and provide opportunities for accelerated growth

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Regional hubs Sales offices

Comviva

Our Global Offices

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Market leaders in commerce, data and content

Leading the market in the

mobile recharge and financial

solutions

Powering the data revolution

Developing the

digital content

ecosystem

Over 130 operators

Over 150 content partnersOver 300,000 unique tracks in over 35 local languages

Over 80 deploymentsIn more than 40 countries

With over 500 million subscribers

Over 120 deployments globallyOver 750 million subscribers40% share of Africa’s mobile

money market

Over 90 countries

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Well entrenched Solutions

Enabling solutions across all consumer touch points

Recharge & top ups Messaging Call Management

PreTUPS™ 14% of prepaid users globally recharge with PreTUPS™

SMSC, MMSC, USSD –Over 345 messaging deployments

Call completion, MCA – empowers over 100 million subscribers

Entertainment & Apps Customer Care & BSS Consumer Value Solutions

PACS– supports 800 million CDRs/day and caters to 200 million subscribers

Revenue Plus, DDS, Winback– enables 50% reduction in churn

RBT, Content, Video – entertains over 16 million subscribers with deployments by over 25 operators

Mobile Data Mobile Commerce Customer Experience Management

MDP – an integral part of over 80 operators’ data strategy

mobiquity®, payPLUS powers financial services to 750+ million mobile users; merchants

Managed Services – end to end service management & enhancement for 150+ million subscribers

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Product deployment metrics

CAPACITIES BEING HANDLED

Data Solutions Over 700 million hits per day

MSDP Over 45,000 services created in a single deployment

MMSC Over 1,250 messages per day

PreTUPS™60 million recharge texts per day, over 740 million subscribers

Prov & Care 800 million CDRs per day

SMSCOver 100,000 MDA per second, 9 billion messages per day

MCA 30 million subscribers

RBT 16.5 million subscribers

USSD Over 31,000 TPS, 130 billion texts per year

Integrated Messaging

AVAN

Messaging Firewall

Missed Call Alert

Ring Back Tone

MMSC

PreTUPS™

Provisioning/Care/Charging

mobiquity®

MSDP

USSD

Data Solutions

SMSC

5

14

20

22

29

30

56

56

68

90

90

98

130

No. of Deployments

GLOBAL TOP

3DATA SOUTIONS

mCOMMERCE

PREPAID RECHARGE

USSDEMERGING MARKETLEADER

MISSED CALL ALERT

PROVISIONING & CARE

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Products and Technology

Innovation @ Mahindra Comviva

First to market AppSMSC, CRBT, A-Live, RoamWelcome, PreTupsTM, Virtual SIM, mobiquity® and many more…

Thought leaders in Telecom VAS and Mobile Financials space

A multitude of patents filed: VSIM, OGS, Dynamic Pricing, USSD Session continuity, Camel Hub, Mobile based payment & settlement system

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Adding value for operators and end-users

Product portfolio

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Mobile Financial Solutions

Consumer Value Solutions

Managed VAS services

Messaging solutions

Internet and broadband solutions

Mobile lifestyle solutions

Product portfolio

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Our portfolio

Managed VAS servicesThis comprises of end-to-end VAS services management, thereby ensuring high quality services as

per operator defined SLAs

Managed VAS servicesThis comprises of end-to-end VAS services management, thereby ensuring high quality services as

per operator defined SLAs

• Infotainment Portal

• Mobile Music• Voice Apps• Call Completion

Suite• Low Balance

Suite• Number Privacy

Suite • Missed Call

Alerts

• No Balance Alerts

Mobile Lifestyle Solutions

Messaging Solutions


• Integrated Messaging Suite

• Messaging Firewall

• SMS Platform• MMSC Suite• USSD Suite• MSDP• Enterprise

Messaging

• mobiquity® Banking

• mobiquity® Money

• mobiquity® Wallet

• payPLUS• PreTUPS™• ConnectMoney

Service Manager

• Managed VAS services

Consumer Value Solutions

• Revenue Plus• mCare• Loyalty

Management Solution

Mobiquity® is a registered trade mark of Comviva Technologies in India

Internet And Broadband Solutions

• Mobile Data Platform• PCRF

• PCEF

• MIG

Global Services

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Messaging Solutions


Global Services

Consumer Value

Solutions

Internet & Broadband Solutions

Mobile Apps

Converting mobile phone into a lifestyle companion



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Mobile Music- We pioneered the RBT solution, which currently serves over 16 million global active customers- Music on Demand and streaming solutions- Karaoke facility and the Singing Contest Solution- The UGC platform for artists

Infotainment Portal- This is an integrated solution for a variety of content-related services , including music, sports, TV, news, games, blogs, health, learning, etc- A portal aimed at children is available over the APP, IVR and mobile web platforms. - This portal offers a wide variety of content

Voice AppsA range of voice apps aimed at low-to-medium

value subscribers.

A range of information and entertainment services delivered in an optimal fashion, whilst maximizing an operators’ revenues

Messaging Solutions


Global Services

Consumer Value

Solutions

Internet and Broadband Solutions

Mobile Apps


A portfolio of lifestyle solutions catering to a host of demands-from infotainment to call management


Infotainment suite

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Call Completion Suite- An integrated and flexible solution enabling an increasing number of call completions in a network. This in turn would enhance revenue from voice services.

- This solution comprises of the Missed Call Alert, Voice Mail, Notify Me and Voice SMS modules- It also entails innovative features like Beep Missed Call , etc.

Low Balance Suite- This solution converts unconnected calls made with insufficient balance into revenue generating voice calls

- It comprises of the Low Balance Alert, USSD Call Back, Sponsored Call, Collect Call and the Call Loan modules

Number Privacy suite- A secondary number solution, it enables customers to obtain a temporary MSISDN on existing connections for temporary use in the public domain.- It entails the Anonymous Calling Solution to ensure a customer’s privacy.- It also offers the Call Blocking Solution

This portfolio ensures convenient services for customers, while enhancing revenue generation opportunities for operators

Messaging Solutions


Global Services

Consumer Value

Solutions


Mobile Apps


Call management

A broad portfolio of lifestyle solutions catering to a host of demands-from infotainment to call management


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Messaging Solutions


Carrier-grade messaging-centric offerings

Messaging solutions


Global Services

Consumer Value

Solutions


Mobile Apps

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Messaging Solutions


Provides a scalable platform to deliver highly available messaging solutionsMessaging solutions

Integrated Messaging Suite

A consolidated VAS platform that enables efficient and cost-effective management of messaging related services. USSD Suite

A suite of solutions that ensures the rapid development of applications

This suite has been deployed by 90 global operators and generates over 700 million hits per day for a single operatorSMS Platform

An end-to-end portfolio of SMS solutions that cost-effectively accommodates any increase in traffic

It has been deployed by 130 global operators .


Global Services

Consumer Value

Solutions


Mobile Apps

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Provides a scalable platform to deliver highly available messaging solutionsMessaging solutions

Messaging Firewall Enables mobile operators and subscribers to

detect, filter and block unwanted SMS and USSD messages from any network. Messaging Service Delivery Platform

The Messaging Service Delivery Platform (MSDP) provides a single platform for content providers and enterprises to rapidly launch content using push-based services across various interfaces.

MMSC Platform This platform offers high availability and capacity to

meet the rapid growth in P2P and A2P multimedia traffic

Deployed by over 40 global operators

Messaging Solutions



Global Services

Consumer Value

Solutions


Mobile Apps

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Messaging Solutions


Intelligent and scalable solutions

Internet and broadband solutions


Global Services

Consumer Value

SolutionsMobile Apps


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Internet and broadband solutionsA range of solutions pertaining to the management of data traffic, videos, customer

experience and monetization

This enables service providers to manage, optimize and

monetize their data products

A modular platform that supports traffic shaping

techniques, data optimization and effective monetization of

data usage

It is an integral part of over 80 operators’ data strategy

Mobile data platform

Messaging Solutions



Global Services

Consumer Value

SolutionsMobile Apps


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Financial solutions for a changing world

Mobile financial solutions

Global Services

Consumer Value

SolutionsMobile AppsMessaging

Solutions


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Mobile financial solutionsEquipping businesses to re-engage and connect directly with their consumers



Global Services

Customer Value

ManagementMobile AppsMessaging

Solutions


• Driving speed and convenience of making payments

• Secure mobile wallet with payments, couponing, loyalty and ticketing integration

• NFC, QR, BLE and HCE for smart phone based payments

• Electronification of Cash• Driving Financial Inclusion• Domestic/International Remittance• Use of USSD, SMS, STK and IVR

Product Offerings

Target Segments

AFFLUENT

MASS MARKET

UNDER-SERVEDUNDER-BANKED

WALLET / BANKING

WALLET / BANKING /MONEY

MONEY

Cons

umer

s

mobiquity® Money

mobiquity® Banking

mobiquity® Wallet

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Global Services

Customer Value


Solutions


Support electronic & physical vouchers Single platform for both assisted and self

recharge modes Open API's for faster time to market Ensures optimal Quality of Service even at

high transaction volumes Helps target multiple segments through a wide

range of features

PreTUPS™ - Prepaid Recharge

10% world’s population (675 mn*)use PreTUPSTM to replenish airtime accounts

More than 21 billion transactions performed annually

2.7mn retailerssupport 150mn subscribers handling 11.5mn transactions daily for a leading Asian service provider

12.5mn transactions / dayfor a South Asian service provider

20mn transactions / dayacross 4 service providers in asingle South Asian country

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An integrated payment solution that enables businesses to utilize their mobile phone as a Point-of-Sale (POS) device

Enables acceptance for multiple payment options, including credit, debit and prepaid cards, open and propriety wallets etc

Fully compliant to EMV Chip+PIN and Chip+Sign standards

Supports NFC payments and printing of chargeslips via Bluetooth Printer

Geo-tagged digital chargeslip and SMS receipts

Web UI for merchants and back office Supports the CNP, EMI and DCC payment

extensions It can be easily integrated with third party

systems Provides a Mobile App API to allow merchant

apps to seamlessly add payment capability Supports all leading card readers (ROAM,

Verifone, QPOS, Anywhere Commerce, Miura, etc.)

payPLUS



Global Services

Customer Value


Solutions


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Global Services

Consumer Value

SolutionsMobile AppsMessaging

Solutions


Consumer value solutions

Simplify, Focus, Innovate!

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Consumer value solutionsA digital marketing solution that helps the marketer manage end to end consumer lifecycle

Revenue Plus enhances customer engagement and brings in Relevance and Timeliness into CSPs marketing activities by performing

– Effective subscriber profiling, micro segmentation and Campaign Management

– Predict and manage Subscriber Churn

– Winback the subscribers from sleeping base

– Interactive End of Call Notifications as a channel for delivering Contextual Promotions to the right consumers

Delivering Digital marketing messages to more than 250 million subscribers every day

Serving 6000+ TPS on a single node EOCN deployment

Over 600 million EOCN messages delivered per day

Less than 250 milliseconds to process and deliver an EOCN

More than 600 campaigns being executed in a single day

Revenue Plus

Vast integration experience with various data sources and IN systems, In-depth consumer insights and reporting



Global Services

Consumer Value

Solutions Mobile AppsMessaging Solutions


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Consumer value solutionsA digital marketing solution that helps the marketer manage end to end consumer lifecycle

mCare is an E2E care solution with a white labelled mobile App that enhances engagement by supporting customers through the entire service journey, addressing need for services discovery, responsiveness, convenience and control Unique Voice of the Customer Feature More than 100 Mn addressable users New Service on-boarding in as less as 2 weeks Supports 5000+ devices supported covering

smart phones and feature phones

LMS helps operators engage with their consumers by launching innovative loyalty campaigns and providing appropriate rewards and benefits thereby decreasing subscriber churn

Deployed in 17 OpCos across Africa– Over 14 million users– Every 6th user is an LMS enrolled

subscriber

Loyalty Management SolutionmCare



Global Services

Consumer Value

Solutions Mobile AppsMessaging Solutions


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Global Services

Customized services for optimal service performance

Global services




Messaging Solutions

Customer Value

ManagementMobile Apps

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Global servicesCustomized services to enhance customer experience and drive revenue

growth

End-to-end management of an operators’ VAS portfolio

Enhances top-line revenues by ensuring service performance

against defined SLAs

Deployed by a leading Asian operator-managing over 2,200

nodes on a network supporting over 150 million subscribers, 50 vendors and

70 services

Managed VAS services

Global Services




Messaging Solutions

Customer Value

ManagementMobile Apps

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Customers in over 90 countries worldwide

Our global customer base

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MOBILE OPERATORS

FINANCIAL SERVICES PROVIDERS

CHANNEL PARTNERS

TECHNOLOGY AND INFRASTRUCTURE PARTNERS

Marquee customers and partners

Notes: 1. Select Client Logos

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5th CMAI National Telecom Awards 2011 for Best VAS Provider Company

Golden Peacock Innovation Award for AVAN

Total Telecom World Vendor Awards for Dynamic Discounting and WebAxn

mBillionth South Asia Awards 2011 for Banglalink mwallet™ and AVAN

Aegis Gram Bell Awards 2011 for mobiquity® and OGS

Golden Peacock Awards for Innovation 2011 for WebAxn

Zimbabwe ICT Achievers Awards 2012 for Econet’s Ecocash service powered by mobiquity®

Asia Communications Awards 2012 for mobiquity® mTicketing Solution

Golden Peacock Awards for Innovation 2012 for Managed VAS Services

World Communications Awards 2012 for mobiquity® mTicketing Solution

World Financial Technology Awards 2013 'Best Mobile Banking Technology of the Year' Asia & Africa 2013” for mobiquity®

Frost and Sullivan Awards 2013 “Growth leadership

Award in the Mobile Financial Solutions Market

2013” for mobiquity®

Global Telecoms Business Innovation Awards 2013 for Ecocash mobile payments & managed music services

GSMA Awards 2013 for mobiquity® mTicketing

Solution for Bangladesh Railways

Meffys 2013 Awards in the ‘Social Responsibility’ category for mobiquity® mMoney solution for EcoCash (Econet, Zimbabw”e)

2011

2012

2013

AfricaCom Awards 2013 in the “Best mobile money service” category for mobiquity® mMoney solution for EcoCash (Econet, Zimbabwe)

Asia Communication Awards 2011 for Dynamic Discounting, Banglalink mWallet™ and Managed Services

Awards and accolades

Note: This is a partial list

Aegis Gram Bell Awards 2012 for mobiquity®, Hola! & Managed VAS Services

2014

Global Telecoms Business Innovation Awards 2014 for MPOS (ICICI Merchant Services) & managed VAS services (Airtel Africa))

Named the “Mobile Commerce Vendor of the Year 2014” at the 12th edition of the Frost & Sullivan India ICT Awards

Frost & Sullivan Africa Award 2014 for Customer Value Leadership

Graham Bell Award for the Optimizer 360 ( Policy-driven Optimization) in the Best Telecom category and for mCare (Mobile self-service app) in the Best Consumer App category

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Contact Details

MIDDLE [email protected]

[email protected][email protected][email protected][email protected]

[email protected][email protected][email protected]

[email protected][email protected]

[email protected]

[email protected]

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Disclaimer Copyright © 2013: Comviva Technologies Ltd, Registered Office at A-26, Info City, Sector 34, Gurgaon-122001, Haryana, India. All rights about this document are reserved and shall not be , in whole or in part, copied, photocopied, reproduced, translated, or reduced to any manner including but not limited to electronic, mechanical, machine readable ,photographic, optic recording or otherwise without prior consent, in writing, of Comviva Technologies Ltd (the Company). The information in this document is subject to changes without notice. This describes only the product defined in the introduction of this documentation. This document is intended for the use of prospective customers of the Company Products Solutions and or Services for the sole purpose of the transaction for which the document is submitted. No part of it may be reproduced or transmitted in any form or manner whatsoever without the prior written permission of the company. The Customer, who/which assumes full responsibility for using the document appropriately. The Company welcomes customer comments as part of the process of continuous development and improvement. The Company, has made all reasonable efforts to ensure that the information contained in the document are adequate, sufficient and free of material errors and omissions. The Company will, if necessary, explain issues, which may not be covered by the document. However, the Company does not assume any liability of whatsoever nature , for any errors in the document except the responsibility to provide correct information when any such error is brought to company’s knowledge. The Company will not be responsible, in any event, for errors in this document or for any damages, incidental or consequential, including monetary losses that might arise from the use of this document or of the information contained in it. This document and the Products, Solutions and Services it describes are intellectual property of the Company and/or of the respective owners thereof, whether such IPR is registered, registrable, pending for registration, applied for registration or not. The only warranties for the Company Products, Solutions and Services are set forth in the express warranty statements accompanying its products and services. Nothing herein should be construed as constituting an additional warranty. The Company shall not be liable for technical or editorial errors or omissions contained herein. The Company logo is a trademark of the Company. Other products, names, logos mentioned in this document , if any , may be trademarks of their respective owners.

Copyright © 2013 Comviva Technologies Limited. All rights reserved.

Thank youVisit us at www.mahindracomviva.com

mahindra_comviva_corporate_ppt_smart

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