Maala Diversity Webinar

Please mute your phones.

Questions can be typed into the text box and will be answered during the Q&A session.

Webinar Schedule2pm Welcome from Tessa Kipping, CSR360 Global

Partner Network Manager, BITCDiversity Overview from Sandra Kerr, National

Director of Race for Opportunity, BITCGlobal Diversity from Srividya Kumar & Jennifer

Stanzl - Strategic HR Initiatives, Tata Consultancy Services

2.45pm Question and Answer Session

Please mute your phones.

Questions can be typed into the text box (right hand side of screen) and will be answered during the Q&A

session.

Webinar Questions

• How do you set up diversity goals (long term ones) and relevant KPI?

• Internal Corporate policy (for diversified workforce)

• Implementation and a working plan – what are the milestones?

Practical Tips

• How to decide how diverse your organisation needs to be?

• How to mark new employees and use diversity data?

• Stories behind the scene – in house programmes and decision making processes.

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Title and Content

Diversity & Women’s Network @ TCS

INTERNAL

July 8, 2011

Corporate Facts

TCS was established in 1968

FY 2011 revenue of USD 8.2

billion

(up from USD 6.34 billion in FY

2010)

Over 1,75,373* employees

1st Company in the world to be

assessed at Level 5 for integrated

enterprise-wide CMMI and PCMM

Global Presence - 145 offices in

42 countries

First and Largest

Software R&D centre in India

Software exporter in India

TCS Revenues in USD Millions

* Excluding Subsidiaries, 1,98,614 Associates inclusive of subsidiaries

TCS Global

145 Offices in 42 countries

107 Solution Centres in 20 countries

N. America

18

IberoAmerica

APACIndia

Europe

UK & Ireland

MEA

4

12 10

7 3

57 81

11 1

22 2

18 6

Sales Office

Solution Centres

Overview of TCS Associate Mix

• Total No. of associates 1,75,373*

• Non Indian nationals comprise 6.9% of our workforce in FY 11

• Employees from across 99 nationalities

• 30.3% of our workforce comprises women

• 57% of our associates have more than 3 years of work experience

* Excluding Subsidiaries, 1,98,614 Associates inclusive of subsidiaries

As on 31st March 2011

Others, 14.9%

British, 18.3%

Chilean, 9.5%

Hungarian, 4.3%Ecuadorian, 11.4%

Uruguayan, 6.8%

Brazilian, 4.3%

Chinese, 9.6%

American, 13.6%

Mexican, 7.2%

A look at the TCS Women Employees

Women constitute 30.3% of Total TCS workforce. The number of women recruited,

engaged & retained has been increasing positively over the years. It currently stands at

30.3% in FY10-11 as against 24% in FY 05-06.

24.0%26.0%

28.0%30.0% 30.0% 30.3%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

FY 06 FY 07 FY 08 FY 09 FY 10 FY 11

Composition of Women in TCS Workforce

Why Workforce Diversity

The “Client”

Case

Why we do it

The

“Business”

Case

What we do

The “Talent”

Case

How we do it

Focus & Initiatives

The meaning behind the words

Diversity is about unifying a workforce which comprises unique individuals from different

nations, cultures, backgrounds, skills and abilities, who bring their varied experience and

ideas to a workplace.

It is these differences that are acknowledged, accepted and makes each of us who we

are. Molding this diversity will help address our business requirements in a collaborative

and effective way.

Diversity

Inclusion is about ALL of us. Inclusion in a work environment creates a conducive work

environment, giving all employees an equal opportunity to participate and contribute to

the business. It is a platform where we value associates for the unique qualities they

bring to the company.

Inclusion

What does Diversity and Inclusion mean in TCS?

DAWN - Vision & Objectives

- 13 -

Further TCS Inclusive Culture

Providing an Enabling Environment

Aid Professional Growth & Development

Engage through Policies, Practices & Initiatives

DAWN is spearheaded by Regional Councils across branches & geographies

DA

WN

V

isio

n

• Sensitization & awareness on diversity & inclusion aspects, resulting in a sharper focus on

building and promoting an inclusive work culture

• Creating a central collaborative platform to encourage and nurture eco-systems to enhance

overall associate development

• Showcasing TCS as a diversity friendly employer.Ob

jec

tive

s

Where we are - TCS Initiatives Diversity & Inclusion

TCS Initiatives for Diversity & Inclusion

Employee

EngagementEmployee

Welfare

• Leave & Sabbatical

Policies

• Maternity Leave and

Benefits

• Progressive policy on

childcare leave

Employee

Friendly HR

Policies &

• Global Diversity &

Inclusion policy

• Equal Opportunities

and Non-

Discrimination Policy

• Flexi Work

Arrangements

• Nightshift Policies

• Security Measures

Career

Opportunities

• Opportunity to work

with diverse workforce

• Global rotation &

travel is a norm in

TCS

• Career and Role

Progression

• Relocation, Transfers

and Mobility

• Spouse network

• Celebrations through

our Maitree Network

• Life Skills workshops

• Cross cultural training

programs

• Foreign Language

Initiatives

• ACE - Internship

Program

DAWN - Initiatives

- 15 -

• Reviewing HR Policy & Process

• Exploring new ideas & best practices

• Onboarding programme for non-Indian nationals visiting on assignments

Impacting Policy and Process

• Engaging with associates returning post maternity and long leave

• Process to include HR connects and mentoring.

• Stay Connected –mailers sent to associates on leave

Reorientation Programme & Stay Connected

•Platform / Opportunity and

expand the professional

network

•Co-learn from people across

industries

Industry Interface

•Bring working parents

together

•Building an Internal Support

Group

•Exchange Experiences

Workplace Parents

•Awareness & Sensitization Debate and dialogue sessions

•Planned around the central themes

•Specific workshops for managers sensitisation

Discussion Forums &

Theme learning’s

•“Inspiring” sessions for

associates in mid and junior

grades led by men/women

•Group connects and sharing

of success stories

Be Inspired

•Promoting awareness and

appreciation of diversity

•Engaging with associates

through information on mails,

quizzes, Knowmax

The Culture Meter

•Tie-ups with childcare services

providers close to the

workplace

•Good amenities available at

discounted rates for TCSers

Daycare Tie-ups

Achievements and Feedback

- 16 -

94% of the associates believe that the

“Stay Connected” programme help them

to keep in touch with TCS

TCS North America HR team won the

HR Excellence award for Diversity in the

Delaware Valley HR Department Awards

2010.

The Culture Meter initiative has completed its Phase 1

Journey covering 35 countries across 7 Regions.

An opinion poll conducted on Ultimatix indicates that

65% of respondents follow the culture meter

initiative through mailers or on Ultimatix

TCS in collaboration with People Matters commissioned

a study on 'Benchmarking Gender Inclusion in

Corporate India'. The report is a compilation of the

information obtained from 116 companies and gives

an insight into the practices, policies and metrics

regarding gender inclusion in Corporate India.

72% of the respondents feel that the

reorientation programme (introduced in FY

09-10), met or exceeded expectations and

helped them have a smooth re-entry back

into the organisation

Daycare tie-ups in all major branches (Chennai,

Mumbai, Bangalore, Delhi, Hyderabad, Pune,

Kolkata).

83% of associates availing of daycare facilities

have stated they have had an Excellent or Good

experience

D&I Initiatives across TCS Geographies

- 17 -

• Country Specific cultural workshops

• Workplace Parents group formulated.

Outings planned along with children

• Diversity snippets, communication

campaigns

APAC

• Celebrating Diversity Day

• Working across Cultures

• Work-life balance programmes

EUROPE

• DAWN Chorus calls

• Managerial Effectiveness Programme

• Work-life balance programmes

• Equal Opportunity / Anti Discrimination

Policies

• Supplier Side Diversity

• Diversity audits

UK & IRELAND

• Women’s Sub-council & Local Hires

Sub-Council

• Working across Cultures

• Women led projects

• Equal Opportunity / Anti Discrimination

Policies

• D&I Cross functional teams

USA & CANADA

• Language Connects

• D&I Awareness in Middle East

• Health awareness

EMERGING MARKETS

DAWN Portal on Knowmax

- 18 -

Sections for Leaders, Working Parents

to share experiences, discuss or ask questions

Thank YouThank You

Question & Answer Session