lync'ing it all together
DESCRIPTION
Presented by Ilse Van Criekinge: http://twitter.com/ivcrieki.TRANSCRIPT
Unified Communications and Collaboration: Lync’ing IT All Together
IlseVan Criekinge
Office365 Technology Advisor
Microsoft BeLux
Ilse Van Criekinge
• Technology Advisor Core UC• Microsoft Belux
http://blogs.technet.com/ilvancri [email protected] @ivcrieki
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
Authenticatio
n
Administratio
n
Storage
Compliance
Unified Inbox & Presence
AudioConferencin
gE-mail and
CalendaringWeb
Conferencing Telephony
VideoConferencin
g Voice MailInstant
Messaging (IM)
Communications Today
Authentication
Administration
Storage
User ExperienceAuthenticatio
n
Administratio
n
Storage
UserExperienc
e
Authentication
Administration
Storage
User Experience
Authentication
Administration
Storage
UserExperience Authenticatio
n
Administratio
n
Storage
User Experien
ce
Authenticatio
n
Administratio
n
Storage
UserExperien
ce
Authenticatio
n
Administratio
n
Storage
User Experien
ce
Telephony and
Voice Mail
InstantMessaging
E-mail andCalendarin
g
Unified Conferencin
g: Audio, Video, Web
Future of Communications
On-Premises Hybrid In the Cloud
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
Setting the Scene
DC01 = Windows 2008 R2
EX01 = Windows 2008 R2 + Exchange 2010 Sp2
LYNC01 = Lync 2010
SP01 = SharePoint 2010
Out Of The Box
Presence integration = embedded presence and click-to-communicate in SharePoint sites
Out Of The Box, But...
Users must have Office 2010, Office 2007, or Microsoft Office 2003 with the latest service pack installed to view extended presence information on a SharePoint Server page!
The name.dll file is an ActiveX® control that calls the Lync API directly to request and display presence status within SharePoint site collections.
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
Information Protection and Control
Exchange Server 2010 helps prevent the unauthorized transmission of sensitive information with tools that can automatically:
MONITOR e-mail for specific content, recipients and other attributes
CONTROL distribution with automated, granular polices
PROTECT access to data wherever it travels using rights management
PREVENT
Violations of corporate policy and best practices
Non-compliance with government and industry regulations
Loss of intellectual property and proprietary information
High-profile leaks of private information and customer records
Damage to corporate brand image and reputation
Benefits of Automated ControlsReduce User Error
• Majority of data loss incidents are accidental• Users forget policies or apply incorrect policy
Enable More Consistent Policy• Automation facilitates rapid policy changes across the
organization• Critical for internal/external governance and compliance
Improve Efficiency • Offload complex data polices from users • Enable centralized policy creation, execution and
management
LESS RESTRICTIVE MORE RESTRICTIVE
Benefits of Granular Controls
Alert “Allow
delivery but add a
warning.”
Append “Allow
delivery but add a
disclaimer.”
Protect“Allow
delivery but prevent
forwarding.”
Redirect“Block
delivery and
redirect.”
Review “Block
delivery until
reviewed.”
Block“Do not deliver.”
Modify “Allow
delivery but modify message.”
Classify “Allow
delivery but apply
classification.”
Mailtips Transport Rules (Exchange/FOPE/EHE)
Moderated Mailbox
Message Classificatio
n
Transport Rules
Transport Rules
Information Rights Management
Persistent protection Protects your sensitive information no matter where it is sent
Usage rights locked within the document itself
Protects online and offline, inside and outside of the firewall
Granular control Users apply IRM protection directly within an e-mail
Organizations can create custom usage policy templates such as "Confidential—Read Only"
Limit file access to only authorized users
Information Rights Management (IRM) provides persistent protection to control who can access,
forward, print, or copy sensitive data within an e-mail.
Protected messages sent to transport server
Messages and attachments decrypted to enable content filtering, transport rules
Infected messages and spam can be filtered
Messages are re-encrypted and delivered
IRM DecryptionEnable scanning, filtering, journaling
Journaled messages include decrypted clear-text copy
AD RMS Workflow
Information Author Information Recipient
22
33
11
44 55
6688
77
99
Database Server AD RMS Cluster Active Directory
Publishing Consuming
Configuring AD RMS for Exchange
Default Do Not Forward
Give Exchange servers the ability to access AD RMS by setting appropriate permissions on the AD RMS certification pipeline
Give Exchange servers the ability to decrypt protected messages and attachments by configuring the AD RMS super users group
Step1. CerverCertification.asmx
Step2. SuperUsers
Step3. InternalLicensing
Step4. Distribute Templates
Send RMS Protected MessagesThere is more:• TransportRules• Outlook Protection Rules
Receive RMS Protected Messages
Hybrid = Trusted Publishing Domains
MsBelux.Be MicrosoftBelux.OnMicrosoft.Com
1. MsBelux.Be exports private key and SLC
2. Office365 imports private key and SLC
4. Ilse sends PL and RAC with request for UL from O365
5. Office 365 uses imported private key to decrypt PL and issues UL
3. Koen sends IRM-Protected message to Ilse
MsBelux.Be MicrosoftBelux.OnMicrosoft.Com
1. MsBelux.Be exports private key and SLC
Step 1: MsBelux.Be exports private key and SLC
Step 2: Office365 Imports Private Key and SLC
MsBelux.Be MicrosoftBelux.OnMicrosoft.Com
1. MsBelux.Be exports private key and SLC
2. Office365 imports private key and SLC
Step 3: Send a MailMsBelux.Be MicrosoftBelux.OnMicrosoft.Com
1. MsBelux.Be exports private key and SLC
2. Office365 imports private key and SLC
3. Koen sends IRM-Protected message to Ilse
Step 4 + 5: Read MailMsBelux.Be MicrosoftBelux.OnMicrosoft.Com
1. MsBelux.Be exports private key and SLC
2. Office365 imports private key and SLC
4. Ilse sends PL and RAC with request for UL from O365
5. Office 365 uses imported private key to decrypt PL and issues UL
3. Koen sends IRM-Protected message to Ilse
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
Exchange - SharePoint
My Picture
Outlook Integration
Indexing Public Folders
Web Parts
My PictureEXCHANGE – SHAREPOINT - LYNC
Lync 2010 and My Picture
Lync can display photo ADDS: thumbnailPhoto (SharePoint/Exchange)
URL (JPEG & publically readable)
thumbnailPhoto Introduced in Active Directory 2000
Default size is 100Kb (EMS limits to 10Kb)
Requires Outlook 2010 and a forest schema extended to the 2008 version or later
Replicate to Global Catalog
Lync 2010 and My Picture
Controlling = CsClientPolicy DisplayPhoto MaxPhotoSizeKB (default = 30Kb)
Not stored in GalContacts.db Lync uses Address Book Web Query
PhotoHash PhotoRelPath PhotoSize
Cached client side & server side
Lync 2010 and My Picture
Populate Picture
Using Exchange Import-
RecipientDataProperty
Using SharePoint Upload the user’s
picture on “My Site”
Configure SharePoint 2010 to replicate the picture from the user profile to AD
Perform the Full User Profile Synchronization
Outlook integrationEXCHANGE - SHAREPOINT
Outlook Integration Overview
Content is downloaded and stored in a PST file
Outlook Integration Overview
2-Way Synchronization is supported
Supported list types Calendars
Contacts
Tasks
Alerts
Document Libraries
Discussion boards
Indexing?EXCHANGE - SHAREPOINT
Indexing Public Folders
SharePoint’s search engine can index (crawl) Exchange Public Folders
Supported in SharePoint Server but not in SharePoint Foundation Can use Search Server Express 2010 for SPF
Fast Search can index (crawl) Exchange Public Folders as well
Web partsEXCHANGE - SHAREPOINT
Outlook Web App Web Parts
Access OWA content directly from a URL Entered in browser
Embedded in application like SharePoint
Min. Permissions required = Reviewer
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
Exchange + Lync
MAPI or EWS
OWA integration
UM integration
Play On Phone
Mapi or ews?EXCHANGE + LYNC
Exchange and Lync: MAPI or EWS Access conversation history and voice mail
Play back voice mail message
Display free/busy information and working hours
Display meeting subject, time, and location
Display Out of Office status and note
Exchange contact sync
Search Outlook personal contacts
Exchange and Lync: Free/Busy
Does not require Outlook if EWS is deployed!
Exchange and Lync: Free/Busy ...
EWS Not Deployed? Verify the InternalURL and ExternalURL for the
Web Services virtual directory are entered
Exchange and Lync: Free/Busy ...
The information discovered by Lync via Autodiscover is cached in the registry
Lync Requires Exchange 2010 For
Presence info in OWA
Single Contact Store
Owa integrationEXCHANGE + LYNC
Lync 2010 Exchange 2010 OWA
Install the necessary updates on your Exchange Server
Configure the Exchange 2010 CAS
Configure Lync 2010
Exchange 2010 Sp2 CAS Updates?
Possible: vcredist_x64.exe Possible:
Office Communications Server 2007 R2 Web Service Provider
Unified Communications API 2.0 Redist (64 Bit) Hotfix KB 2400399
Possible (Win2008R2) Hotfix KB 968802: UcmaRedist.msp (!)
Configure Exchange 2010 CAS
Set-OwaVirtualDirectory: InstantMessagingType OCS
InstantMessagingEnabled $True
InstantMessagingCertificateThumbPrint
InstantMessagingServerName
Configure Exchange 2010 CAS
IISRESET
Configure Lync
Topology Builder: New Trusted Application Pool
Lync Management Shell: New Trusted Application
Control?
Unified messagingEXCHANGE + LYNC
Lync And Exchange UM
Exchange UM can service more than Lync Voice
Lync needs Exchange UM as a Voice Mail repository
Configuration
Create Exchange UM + Lync Dial Plan
Run Exchange UC Configuration Script
Run Lync UM Configuration Tool
No UM Integration
Small Note Collocation
Exchange CAS + UM Collocated
OWA Integration Configured
Solution Safe to ignore
Remove the CsTrustedApplication representing Exchange OWA (be careful when no longer collocating)
Small Note Collocation
Small Note Collocation
Small Note Collocation
Play on phoneEXCHANGE + LYNC
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
Lync and SharePoint
Skill Search
Access MySite from Lync – Options
On a SharePoint Server page, view a user’s Lync presence indicator and its associated menu or contact card
Skill Search in Lync 2010
Requires SharePoint 2007 or later with maintained MySites
SharePoint search center URL is provisioned via in-band settings
SharePoint must be published to the internet
Requires full version of SharePoint (WSS is not sufficient)
Lync 2010 SharePoint Skill Search Process
Skill Search Config
Skill Search Config
Skill Search Config
Skill Search Config
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE
LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.
Integration Possibilities
Exchange OnlineExchange Server (on-
premises)
Lync Online
• Lync client presence integration• IM/Presence in OWA
• Lync client presence integration
Lync Server on-premises
• Lync client presence integration• IM/Presence in OWA• Exchange Voice mail integration
• Lync client presence integration
• IM/Presence in OWA• Exchange Voice mail
integration
SharePoint OnlineSharePoint Server (on-
premises)
Lync Online
• Lync client presence integration • Lync client presence integration
Lync Server on-premises
• Lync client presence integration • Lync client presence integration
• Skill search in Lync client
Presence integration = OOF messages in Lync, calendar-based presence status, embedded presence in Outlook and Office
Presence integration = embedded presence and click-to-communicate in SharePoint sites
Agenda
Introduction
Out of the Box
Exchange + RMS
Exchange + SharePoint
Exchange + Lync
Lync + SharePoint
On Premises - Online
Ilse Van Criekinge
• Technology Advisor Core UC• Microsoft Belux http://blogs.technet.com/ilvancri [email protected] @ivcrieki
Thank You!