Luis M. Mart inez Fel ipeSousaMatos Rodr iguez

Policies,Ordinances&Programs

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Office of Multicultural Affairs

• Diversity•  Includesallthewaysinwhichpeopledifferandallthedifferentcharacteristicsthatmakeoneindividualorgroupdifferentfromanother.

•  It’snotonlyabouttherepresentationofmultipleidentitygroupsandtheircultures,itisalsoaboutrecognizing,respecting,accepting,andvaluingthedifferencesthesegroupsbringtotheworkplace,including•  Race,ethnicity,gender,age,nationalorigin,religion,disability,sexualorientation,socioeconomicstatus,education,maritalstatus,languageandphysicalappearance.Italsoinvolvesdifferentideas,perspectivesandvalues.

• Inclusion•  Bringstraditionallyexcludedindividualsand/orgroupsintoprocesses,activitiesanddecision/policymakingprocesses.

•  Fostersinvolvementandempowerment,wheretheinherentworthanddignityofallpeoplearerecognized.

Diversity vs Inclusion

Dimensions of Diversity

• Equality•  Thesamestatus,rights,andresponsibilitiesforallthemembersofasociety,group,orfamily.

• Equity•  Wheneveryonehasaccesstotheopportunitiesnecessarytosatisfytheiressentialneeds,advancetheirwell-beingandachievetheirfullpotential.

Equality vs Equity

• UnconsciousBiasesaresocialstereotypesorattitudesaboutcertaingroupsofpeoplethatindividualsformoutsidetheirownconsciousawareness.

• Everyoneholdsunconsciousbeliefsaboutvarioussocialandidentitygroups,andthesebiasesstemfromone’stendencytoorganizesocialworldsbycategorizing.

• Messageswelearnedsincewewerekids•  SpeakbrokenEnglish•  Tattoos•  Muslim•  Gay•  Womenaretooemotional

Unconscious Biases

How to combat Unconscious Biases • Provideconstructivefeedback• Createanopenandfriendlydialogue

• Offerculturalcompetencetraining

• Recruitstaffmembersandvolunteersthatrepresentthediversecommunityyouserve

• ValueLivedExperience

• CreateaMentoringProgram(identifyindividualsandorganizationsthathaveimplementedgoodpractices)

• Creatingaleadershippipelinethattrainspeoplefromdifferentculturalbackgrounds

• Recognizethatweallarehumanbeingsthatdeserverespect,beingincludedandvalued

• BuyingPower•  AfricanAmericans•  $1.2trillioninpurchasesannually•  Nielsen’sresearchshowsthat38%ofAfricanAmericansbetweentheagesof18and34and41%ofthoseaged35orolderexpectthebrandstheybuytosupportsocialcauses,outpacingthetotalpopulationby4%and15%,respectively.

•  Hispanics•  In2015,Hispanicscontrolled$1.3trillioninbuyingpower.•  ProjectionsshowU.S.Hispanicbuyingpowerwillreach$1.7trillionby2020.

•  Asians•  In2017,theAsian-Americans’estimatedbuyingpowerreached$986billionanditwillclimbto$1.3trillionin2022.

•  LGBTQ+•  Buyingpowerisdiverseinethnicityandsocioeconomicstatus.•  ThetotalbuyingpowerofLGBTQ+adultsinU.S.wasin$1trillionin2018.

•  Women•  Control$4.3trillionofthe$5.9trillioninU.S.consumerexpending,influencing70to80percentofallhouseholdspending.

•  Immigrants•  1millionnewculturallydiverseimmigrantsentertheUnitedStatesannuallyandspendover$2trillionannually.

Why Diversity and Inclusion is important for your organization

• Assurediversityandinclusionisreflectedinyourmissionstatement

• EstablishaDiversityandInclusionWorkPlanwithspecificgoals,whichincludesacommunicationstrategy•  Collaterals,websiteandsocialmediaoutletsinmultiplelanguages•  Establisharelationshipwithmulticulturalmediaoutlets,ex.communitynewspapers

• Recruitboardmembers,staffandvolunteersthatreflectthediversityofthepopulationyouserve

• Reviewandmodifyinclusivepolicies,practices,processesandpeopleimpactedbydiversityandinclusion

• Offerdiversityandculturalcompetencetrainingtoyourstaffandcommunity

• Developgoalsandmetricstodeterminetheeffectivenessofyourdiversityandinclusioninitiatives(ex.surveys)

Recommendations

Resources • TheUnitedStatesCensusBureau-census.gov• OrlandoEconomicPartnership-orlandoedc.com/Data-Center.aspx

• FloridaDiversityCouncil-floridadiversitycouncil.org• NationalDiversityCouncil-nationaldiversitycouncil.org

• HispanicChamberofCommerceofMetroOrlando-hccmo.org/about/hispanic-data

• AfricanAmericanChamberofCommerceofCentralFL-blackcommerce.org

• AsianAmericanChamberofCommerceofCentralFL-asianamericanchambercfl.org

• MBAOrlando,LGBTQChamberofCommerce-mbaorlando.org

• NationalGay&LesbianChamberofCommerce-nglcc.org

• Out&Equal-http://outandequal.org

 OfficeofMulticulturalAffairs

 407.246.3211

 LuisM.Martinez-luis.martinez@cityoforlando.net

 FelipeMatosRodriguez-felipe.matos-rodriguez@cityoforlando.net

 CityofOrlandoWebsites

 Cityoforlando.net(English) Ciudaddeorlando.net(Spanish)

 Cityoforlando.net/LGBTQ Cityoforlando.net/multi-cultural-inclusion-and-diversity

Thank you!