luddites@communication_industry

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Master’s Thesis Master of Business Administration Creative Leadership Class of 2008-2009 1. Supervising Tutor: Doug Guthrie 2. Supervising Tutor: Dr. David Slocum Luddites@communicationindustry Successful leaders can transform technological resistors into adopters. Sergio Mugnaini

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MBA Master Thesis made at Berlin School of Creative Leadership,Steinbeis University, Berlin, Germany, 2009.

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Page 1: Luddites@communication_industry

Master’s Thesis

Master of Business Administration Creative Leadership

Class of 2008-2009

1. Supervising Tutor: Doug Guthrie 2. Supervising Tutor: Dr. David Slocum

Luddites@communicationindustry

Successful leaders can transform

technological resistors into adopters.

Sergio Mugnaini

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Researchʼs subject02

Berlin School of Creative Leadership, 2009

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AgendaBerlin School of Creative Leadership, 2009

01

AGENDA

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Background03

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Hype Circle Curve04

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Hype Circle Curve05

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Hype Circle Curve05

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

TECHNOLOGY TRIGGER

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http://www.gartner.com

Hype Circle Curve06

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Hype Circle Curve06

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

PEAK OF INFLATEDEXPECTATIONS

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http://www.gartner.com

Hype Circle Curve07

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Hype Circle Curve07

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

TROUGH OF DISILLUSIONMENT

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http://www.gartner.com

Hype Circle Curve08

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Hype Circle Curve08

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

SLOPE OF ENLIGHTENMENT

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http://www.gartner.com

Hype Circle Curve09

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Hype Circle Curve09

THE SPEED OF CHANGE.

Berlin School of Creative Leadership, 2009

PLATEAU OF PRODUCTIVITY

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"”THE WORLD IS GOING THROUGH THE INFORMATION ERA, WHICH BEGUN IN 1971 WHEN COMPUTER CHIPS STARTED BEING PRODUCED IN SERIES AND ITS ALMOST UNIVERSALIZATION IN THE THREE SUBSEQUENT DECADES IN THE “INSTALLATION PHASE”. DURING THE FOLLOWING PHASE, WHICH THE WORLD HAS JUST ENTERED, AND THAT MIGHT LAST THIRTY YEARS, NEW TECHNOLOGIES WILL PROMOTE AN INCREASINGLY BETTER QUALITY OF LIFE FOR THE MAJORITY OF THE WORLD’S POPULATION IN THIS NEW PERIOD “UNFOLDING PHASE”.””CARLOTA PEREZ, 70, VENEZUELAN ECONOMIST. TEACHER IN CAMBRIDGE UNNIVERSITY, ENGLAND.

Carlota Perez, “O melhor está por vir,” Veja magazine, Ed. 2114, 27 May 2009, 8-14.

Information Era, Installation Phase & Unfolding Phase10

Berlin School of Creative Leadership, 2009

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Problem11

Berlin School of Creative Leadership, 2009

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Statement12

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Luddites13

Berlin School of Creative Leadership, 2009

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Luddites do Slide14

Berlin School of Creative Leadership, 2009

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Luddites16

Berlin School of Creative Leadership, 2009

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Luddites15

Berlin School of Creative Leadership, 2009

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Luddites17

Berlin School of Creative Leadership, 2009

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England Strategic Plans18

Berlin School of Creative Leadership, 2009

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“"WHEN SPEAKING OF THE INDUSTRIAL REVOLUTION OF THE END OF THE SEVENTEENTH CENTURY IN ENGLAND, ALWAYS THINK ABOUT INTRODUCTION OF TEXTILE MACHINERY AND HUGE JUMP IN PRODUCTIVITY ENTAILING, BUT RARELY ARE GIVEN THE CREDIT TO THE NETWORK CHANNELS THAT LOADED COTTON , COAL AND PRODUCTS THROUGHOUT THE COUNTRY, MOVING FROM A RIVER TO ANOTHER, TO THE SEA. THIS WAS THE INTERNET THAT PERIOD.“ " ” CARLOTA PEREZ

Carlota Perez, “O melhor está por vir,” Veja magazine, Ed. 2114, 27 May 2009, 8-14.

Network Channels19

Berlin School of Creative Leadership, 2009

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Network Channels20

Berlin School of Creative Leadership, 2009

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Statement Question21

Berlin School of Creative Leadership, 2009

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MADPROJECT720 PEOPLE ANSWERED.18 AND 56 yYEARS OLD.35 DIFFERENT COUNTRIES.REAL TIME RESULTS.USING GOOGLE ANALYTICS.

MadProject22

Berlin School of Creative Leadership, 2009

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http://madproject.orgfree.com/.

Questionnaire23

MADPROJECT

Berlin School of Creative Leadership, 2009

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QUESTIONNAIRE ANSWERS

MadProject24

Berlin School of Creative Leadership, 2009

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A SUCCESSFUL LEADER MUST UNDERSTAND ALL STAGES OF THE HYPE CIRCLE TO ALIGN DIFFERENT PROFESSIONALS AT DIFFERENT STAGESOF TECHNOLOGyY DEVELOPMENT.

MadProject: Conclusions25

Berlin School of Creative Leadership, 2009

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54% OF USERS BELIEVE THE BEST SOLUTION IS DIGITAL STRATEGY

26

Berlin School of Creative Leadership, 2009

MadProject: Conclusions

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27

57% OF USERS BELIEVE THE BEST SOLUTION IS TO MIX BABY BOOMERS AND MEMBERS OF THE GENERATION NEXTIN THE SAME TEAM TO CREATE FRESH IDEAS

MadProject: ConclusionsBerlin School of Creative Leadership, 2009

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CONCLUSIONS AND FINAL RECOMMENDATIONS.

28

73%% OF USERS BELIEVE THAT AN OUTSTANDING IDEA COMES FIRST, AND THEN, IF IT PROVES TO BE THE CASE, ADD TECHNOLOGY TO IT.

Berlin School of Creative Leadership, 2009

MadProject: Conclusions

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29

64%% OF USERS BELIEVE THAT CREATIVE WORK SHOULD BE ENSEMBLE, AN OPEN SOURCE OF IDEAS BROUGHT TOGETHER BY THE CONCEPT AND NOT BY EXECUTION.

Berlin School of Creative Leadership, 2009

MadProject: Conclusions

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http://www.gartner.com

Final Considerations30

STATEMENT OF THE RESEARCH:

SUCCESSFUL LEADERS CAN TRANSFORM RESISTORS INTO ADOPTERS?

Berlin School of Creative Leadership, 2009

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http://www.gartner.com

Final Considerations30

STATEMENT OF THE RESEARCH:

SUCCESSFUL LEADERS CAN TRANSFORM RESISTORS INTO ADOPTERS?

Berlin School of Creative Leadership, 2009

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FINAL CONSIDERATIONS

Final Considerations31

IN CASE THERE ARE LUDDITES IN THE COMMUNICATION INDUSTRY, THEY RISK TWO THINGS:

A. NOT ENJOYING ALL THE RICHNESS TECHNOLOGY HAS TO OFFER AT ANY GIVEN TIME.

B. BECOMING OUTDATED AND BEING SURPASSED BY THOSE WHO DO NOT IGNORE THE TECHNOLOGICAL TOOLS THAT MIGHT BE AVAILABLE.

Berlin School of Creative Leadership, 2009