Lucy Anne Davies17 Gravel Path, Berkhamsted, Hertfordshire, HP4 2EF

Telephone: 07801 439058 Email: lucyberko@yahoo.com

PERSONAL PROFILE:

I am extremely organised, enthusiastic and proactive. I am driven and motivated and enjoy working within a team environment, yet comfortable and accustomed to working alone to a high standard. I have excellent written English and the ability to manage a high workload.

I have spent the last 10 years being a full time mother looking after my two children. In May 2010 I worked on a temporary project for an Osteopath, which involved database management, generating reports and letters along with liaising with suppliers and managing a budget. The project gave me a chance to refresh my computer skills, as certain aspects required advanced Excel and Word.

COMPUTER SKILLS:

Advanced level - Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer and Outlook.

EMPLOYMENT: DIAGEO PLCJanuary 2002- January 2004 PA to Supply Development Director/PA to Director Spirits Supply, Scotland

Main responsibilities included:- Arranging team meetings, interviews, events, conferences and training courses

including a Building Diageo Talent course.- Total management of a demanding and complex diary- Arranging worldwide travel, currency and putting together complex itineraries.- Typing and production of presentation materials.- Budgets, processing invoices and arranging the payment of expenses.- Managing all incoming emails/post effectively and promptly, ensuring that all non-

routine matters were handled effectively including the efficient distribution of information.

- Prioritising time and workload, maintaining the balance between urgent and relevant issues.

- Deputising for the PA to Human Resources Director.

January 2001 PA/Administrator to the Resourcing Director- December 2001 Following the integration of Guinness with UDV I was promoted to a new role in the

Resourcing department, taking responsibility for the development of processes and standards.

Main responsibilities included:- Working with the Resourcing Director to design the new Diageo induction programme

(from job offer to 6 months).- Assisting in the development of the new vacancy intranet site, including the rollout

and training of staff.- Putting together scheduled interview programmes for Executive candidates.- Attending department strategy meetings.- Management and administration of departmental projects.- Handling speculative applications, routine telephone calls, emails and post.- Composing reply correspondence, compiling and conveying information clearly in a

concise written style.

1

DIAGEO PLC Continued.April 2000 PA to the HR Director of Corporate Functions and to the HR Director of Group- December 2000 Finance

Main responsibilities included:- Co-ordination of the Diageo induction programme (booking speakers, inviting

delegates and monitoring feedback and recommending improvement).- Organising of the monthly lunch with the Chief Executive for new starters.- Diary management and managing accessibility to Directors diaries.

May 1997 DEBENHAMS- March 2000 Training and Development Co-ordinator

Main responsibilities included:- Providing secretarial support to the Training Managers including preparing

presentations, diary management and the booking of travel and accommodation requirements.

- Helping source, collate and analyse data for all Managers and assisting the Head of Training on various projects.

- Collating induction programmes for all new Buyers and Merchandisers in the business, including the arrangement of store placements.

- The co-ordination of the Management and Non-Management course offers which include budgeting and collating feedback.

- Booking of external and internal training venues and tutors, arranging equipment, layout and lunches.

- Assisting in the rewriting of the Health and Safety section of the Debenhams induction programme.

January 1997 BPB PLC (British Gypsum Industries) – Personal Assistant (temporary assignment)- April 1997 KNIGHT FRANK INTERNATIONAL- Secretary (temporary assignment)

November 1992 CONVATEC (Bristol-Myers & Squibb Pharmaceuticals)- January 1996 Secretary to the Regulatory Affairs Managers

August 1992 PERSPECTIVE PROJECT MANAGEMENT- November 1992 Personal Assistant to the two Directors (temporary assignment)

March 1991 XL DATACOMP U.K. LTD- June 1992 Secretary and Receptionist for the Financial Director

QUALIFICATIONS:

GCSE’s - English Literature, English Language, Maths, History, Child Development, FrenchPrivate Secretaries Course comprising Shorthand, Typewriting, Audio, Word Processing, Office Practice and Current Affairs. Typing RSA Stage 1&2 (Distinction).

ADDITIONAL INFORMATION:June 1992 – August 1992: I spent six weeks travelling around Europe.

January 1996 – December 1996: I travelled independently around New Zealand, Australia and Hong Kong. I stayed in Australia for 11 months and undertook various temporary secretarial assignments.

2

3