lucid brochure full 2012
DESCRIPTION
Lucid Support SerivesTRANSCRIPT
IT Project Delivery &Employment Solutions
www.lucid-support.com
01908 690000
Providing a solution to your problems
Temporary, Project, Interim, Backfill Staff
Lucid supports its Clients by providing: Consultancy, Management, Design, Development, Administration,
Installation and Support based Specialists across the whole spectrum of technologies and skills including:
(but not limited to) mainframe, midrange, software development, database, network, security, server, desktop, helpdesk and bespoke environments.
Lucid has an in-house IT System which has been developed over the years to provide a very fast and accurate
search of available and relevant candidates to suit your needs.
Lucid’s team of experienced account/service delivery managers are highly skilled, technically trained
and know exactly what they are looking for, saving you the time and effort required to read un-relevant
and unsuitable candidate CV’s.
What you can expect:
Full Accountability & Available 24/7/365 -
Each and every client is assigned a full
account management team which consists of:
Account Director,
Senior Service Delivery Manager (Main POC),
Account Manager,
Resource Manager and
Back office Administrator;
Which means you will always be looked
after no matter who is on holiday, in a
meeting or generally un-available.
Mobile Numbers are supplied as standard.
Experience and Knowledge -
Lucid’s Senior management team has
over 50 years combined experience of IT
Recruitment & Project Delivery Solutions
covering a large portfolio of solutions
and projects.
Professional, Courteous, Friendly with High Integrity -
Lucid operates a Karma Neutral Policy,
which means you will be told the truth.
This can sometimes be painful but we
find honesty is always the best policy.
Access to the Perfect Candidates -
Internal Database of over 150,000 IT based
Consultants and Engineers with internal
systems designed to access relevant
candidates quickly and efficiently. Access to
2.5 million on-line Candidates plus National
and Local Advertising campaigns. We have
consultants in EVERY City and Town in the UK.
Precision -
Lucid will supply two “relevant” Candidate CV’s
within 24 hours of receiving the requirement
or, if preferred, a market-place cost evaluation
report. We will NOT inundate you with CV’s,
We do not, under any circumstances send out
blanket or unsolicited CV’s. All candidates
submitted, will have been fully vetted, given the
full job description, telephone interviewed by a
minimum of two Lucid staff members and
reference checked. For certain roles technical
tests are also possible.
Top Class Communication -
Whether it be taking the details of a technical
specification, representing your company to
a customer, delivering a training course or
presenting to a board of Directors our
Account Management team are experienced
and proactive communicators, they have the
ability to communicate at all levels and are
excellent listeners.
Testimonials
Testimonials
“““Thank you and your team for the rapid turnaround
finding a resolution for this problem. I continue to be
impressed with your service and level of commitment.”
Change, Configuration & Release Manager - National IT Vendor
“From my very first telephone conversation with
the guys at Lucid I could tell that we would end up
doing business with them. All staff are professional,
attentive and very polite. Even though my requirement
was not in their specialist field they treated it no differ-
ently and found me the right candidates within 24
hours. I have used them many times over the last few
years, and will continue to do so, as they have
proved they are a top class employment business."
Director - National Construction
“Just a quick note to thank you for your making our
recruitment process as smooth as possible; I realise
that on more than one occasion notice was very
short and your urgent attention to our request was
appreciated, candidate selection was spot on, giving
me extra time to deal with the project, Thankyou. ”
Project Delivery Manager - Large LocalGovernment/Council
“I must say, that having dealt with various agencies, I
find Lucid to be way ahead of the others.”
IT Director – Aston Martin
“For several years we have found the people at Lucid
to be extremely helpful and consistently responsive to
our changing needs”
IT Director – CAT Plc
“The team find Lucid are very proactive in building,
vetting and meeting prospective candidates and
very reactive should any minor issues arise during
placement. Lucid suffered more teething problems
than any other supplier during the restructuring of
the back-office but displayed excellent professionalism
in ensuring contractor expectations were managed
appropriately and impact was minimised. We also
recognise the exceptionally high service levels shown
to their contractors, the team and subsequently the
end-customer.”
Programme Manager - Master Vendor for Johnson & Johnson Pharmaceuticals
“Which ever department I deal with within Lucid,
be it resourcing, accounts, or the management
team, the service is always the same; prompt,
professional and - importantly - friendly.”
Service Delivery Manager – Capita
“I am writing to tell you what a great job Lucid has
done for me with a recent requirement for a contract
systems engineer. The effort & communication was
simply outstanding.”
IT Director - Large Microsoft Reseller
Providing a solution to your problems
Infrastructure Networks Data Management
Skills Matrix
Consultancy / Project ManagementDesign & Development Analysis / Administration Installation & Support (1st, 2nd, 3rd Line)
CatalystNexusRouting ASAPIXVPNWireless
HP Procurve Juniper PolycomDell Force 10BrocadeExtremeAvaya
CISCO
Other
Microsoft Server OS (NT, 2003-2010)Active DirectoryExchangeDesktop (NT, XP, Vista, Win 7)Remote Desktop Services (TS)ClusteringNetwork Load Balancing SMS / SCCM / MOM / SCOMSharepointSQL
HPDELLIBMCISCO UCS
HPDELLIBMAPPLE
Cisco UCSHP Blade MatrixvBlockFlexPod
Symantec Endpoint ProtectionAltris Checkpoint McAfee
MimecastMessagelabsUPS/APCRacking Kits/CabinetsNetwork CablingLotus Notes / Domino
Microsoft
Blades
Servers
Unified Computing
Security/Malware
Other
FAS SeriesV SeriesMetroclusterClustermodeSnap ManagerOn Command
EVA3PARP2000 / 4000MSAMSLVirtual Connect
VNXeVNXVMAXeRecover PointReplication Mgr
N-Series V7000XIV
EquallogicCompellent
Cisco MDSBrocade
Net App
HP
EMC
IBM
Dell
Fibre Switches
Skills Matrix
End User Computing Virtualisation Other
Skills Matrix
Access Gateway Branch RepeaterCommand CenterEdgesight Monitoring Easy CallMerchandising ServerNetScaler PW ManagerProfile Management Provisioning ServerSecure GatewaySmart Auditor Web InterfaceWorkflow Studio XenClientXenDesktopXenApp 4/5/6Xen Server
Remote DesktopApp-VHyper-V & VMMRemote AppSCCM
View (VDI)Thin AppvSphere
WyseHPIGEL
AppSense EM/AM/PMThin Print
Citrix
Microsoft
VMWare
Thin Client
Other
VMware
Microsoft
vSphere ESXivCenterSRMvCD / vCOvCO Ops SuitevShieldConfig ManagerCapacity PlannervFabric
Hyper-VSystem Centre VMM
Other
Software Development
Database
Cisco Call ManagerUnityVOIPOCS
Mainframe (CICS/Cobol)AS400Unix (all flavours)Linux Web Development CRM ERP (SAP/ORACLE/MS/QAD/SAGE)SOX Complience
CC++C#Visual BasicActiveXADAPascalASP.NETCognosBizTalkMobile Phone PlatformsDelphiPerlJava
Oracle 5 - 11gOracle Financials 11iDB2SQL ServerMS Access MYSQLIngress
For more information about how we can
help you or for a no obligation quote please contact us:
Lucid Support Services Ltd
Witan Court, 305-311 Upper Fourth Street,
Central Milton Keynes, MK9 1EH
Tel: 01908 690000 / Fax: 01908 690001
www.lucid-support.com