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Welcome to LSW Chauffeured Transportation (LSW) – the luxury ground transportation company proudly serving Westchester, Connecticut, NYC and beyond for over 35 years.

Our continued success is built on providing the highest quality of personalized service for our clients.

We know that every client is unique and we strive to optimally understand their specific needs and challenges. Our team of professionals are focused, energized and committed to servicing our clients and are mindful of the trust that they place in us. As we continue to strive for excellence in every area of our business, our goal is always to anticipate our clients’ needs and exceed their expectations.

Once you have had a chance to review our description of services and operational capabilities, we hope you will find that LSW is the luxury transportation company for you.

Thank you for your interest in LSW Chauffeured Transportation.

Sincerely, Chief Executive Officer

Melissa M. Thornton

“ Traveling with LSW Chauffeured Transportation is more than just a ride, it’s an experience! ”

The LSW Difference

Traveling with LSW isn’t just about getting from Point A to Point B, it’s about traveling on your terms. Need to adjust your schedule at the last minute? No problem. Need a special vehicle type to better suit your upcoming trip? It’s our pleasure. Specific in-vehicle preferences? Let us know.

Whether traveling for business or leisure, LSW allows you to focus on your priorities while you take comfort in knowing that we have all aspects of your ground transportation covered.

LSW is happy to provide our clients with:

• A diverse luxury fleet of late-model Sedans, Flex Fuel SUV’s, Executive Vans, Mercedes Sprinters, Ford Transits Mini-Coaches and Motor Coaches

• Impeccably dressed, punctual and knowledgeable Chauffeurs• In-vehicle amenities including bottled water, magazines,

hand sanitizers, mints, tissues and golf umbrellas • Our team caters to the unique needs and discriminating

tastes of high-level individuals and group travelers, including Boards of Directors and VIP’s


Services


Worldwide ServicesWith partners in over 550 cities worldwide, LSW Chauffeured Transportation is a global leader in chauffeured transportation services. No matter where you travel, count on LSW to provide the ultimate experience in luxury ground transportation.

Private Aviation and Airport TransfersStrategically located at the Westchester County Airport (HPN), LSW provides service to corporate jets, FBOs, fractional, and charter companies surrounding the airport. LSW services all NY/CT/NJ airports. When your flight arrives, LSW offers our clients the choice of either baggage claim greet or curbside pickup. From there, you’ll relax and enjoy a carefree ride to your destination.

Meetings and Events Let LSW’s Meeting and Event Specialists manage your group transportation requirements for your next corporate event or special occasion. We work closely with event planners and travel arrangers to coordinate everything from group manifests, on-site logistics, ground transportation to final billing. Just let us know when and where, and we’ll handle the rest.

Road ShowsAt LSW, we understand the importance and unique characteristics of Road Shows and multi-city tours. No matter how challenging your itinerary is, rest assured we have the resources to handle your most complex requirements. We have specially trained Road Show Chauffeurs and Operations Staff to assist you with logistics 24/7 and every aspect of your itinerary.

Tours and Sightseeing Our Chauffeurs have in-depth knowledge of the areas they serve - it’s their job. Whether you’re visiting a city for business or pleasure, you can schedule anything from a half-day, pre-set tour to a multi-day tour, fully customized to your individual requirements. Our professional and knowledgeable Chauffeurs provide mobile concierge services and advice on: Where to dine, where to shop, what to see and what to do. Wherever you go, you’ll travel in comfort and safety so you can focus all your attention on enjoying your tour and creating lasting memories of the city and region you’re visiting.

Shuttle Services LSW offers shuttle services at major train and bus stations, parking areas, and intra-corporate facilities. Should you require regular transportation to and from a facility on your own schedule, our team of transportation specialists can customize a shuttle program just for you. We’ll plan the route to yourspecifications, manage the service on a daily basis, and prepare detailed reports to meet your requirements.

Technology

LSW has technology solutions to deliver measurable results for our clients“ “Online Reservations LSW utilizes a centralized reservation platform for all booking channels, including a 24/7/365 call center. Our online reservation system provides a quick and secure way to place your reservation 24 hours a day.

The Mobile AppThe LSW App is available in the App Store and on Google Play and allows you to place a new reservation, modify or cancel an existing reservation instantly from any mobile device.

Locate your vehicle and get personalized status updates on your car’s arrival using the LSW Mobile App.

Securing your DataThe security of data within our reservations system is critical. Our online booking system and website uses an industry standard 256 Bit Wild Card SSL booking page to protect sensitive customer data. All LSW customer information is scanned and cleaned daily for malware and other potentially dangerous attacks. The LSW platform is hosted on the PCI Level 1 Amazon EC2 cloud hosting platform which means every level of the system is secured to protect our customer information.

Business Travel Solutions and Travel Management Tools Automatic email reminders can be sent 24 hours in advance of the scheduled pickup time to remind clients, meeting planners or administrators of an upcoming reservation with us.

Each LSW vehicle is equipped with an iPad which is used to provide real-time two-way communication between our Chauffeurs and dispatch staff. Chauffeurs can receive and manage trip details such as special instructions, additional stops, special requests and updated flight information. They are also used as easy-to-read signs with client names at pick up.

Automated receipts are available within minutes of ride completion and can be emailed to the passenger and or the travel arranger.

LSW’s corporate web portal provides access to real-time reporting and spend analysis on activity by passenger, department or business unit.

Home THe LSW Difference QuaLiTy aSSurancefLeeTServiceS conTacTwww.lswlimo.com TecHnoLogy

Fleet

The Lincoln MKT is a full-size luxury AWD cross-over utility vehicle that comfortably seats 3 pas-sengers and is equipped with premium leath-er-trimmed bucket seats, heated and cooled with 10-way power including lumbar support and recline.

The Suburban is a full sized luxury AWD SUV that comfortably seats 6 passengers. A sculpted and athletic exterior gives this large SUV a command-ing presence, while the interior offers sophisticat-ed style and comfort without sacrificing versatility.

The Transit comfortably seats 14 passengers and is a great way to travel with a larger group.

>> Lincoln MKT >> Chevrolet Suburban >> Ford Transit

>> Mercedes Sprinter >> Mini Coaches >> Motor Coaches

Interior and Comfort•Best-in-Class39.6cubicfeetofcargospace•110-voltpoweroutletinrearoffrontcenter floorconsole•Voice-activatednavigationsystem•Ambientlighting•Dual-zoneelectronicautomatictemperaturecontrol•Fixedglasspanoramicvistaroofwithpowerfront andrearsunshades

Interior and Comfort•Best-in-Classwith121.1cubicfeetofcargospace•Poweroutlets,5auxiliary,12-volt•BOSEpremiumaudiosystem•SiriusXMSatelliteRadioandHDRadio

Interior and Comfort•36”ofcargospacebehindtherearseat (33”High/36Low)•Stands9feetandis22feettoeasilyaccommodate someoneatastandingheightof6’4”•Premiumsoundsystem•Auxiliaryports•Runningboardsforeasierpassengeraccess•Airconditioning

Safety and Security•BlindSpot InformationSystem•Lanekeepingsystem withlane-keepingassist•Rearviewbackupcamera&

reversesensingsystem•AdvanceTracwith RollStabilityControl•Driverandfront-passenger front-seatsideairbags•Sidecurtainairbags

Safety and Security•Sideblindzonealertwithlanedeparturewarning•7airbags•Frontandrearvisioncamera•Forwardcollisionalert

Safety and Security•Rearviewbackupcamera&reversesensingsystem•3pointsafetybelts•4WheeldiscbrakeswithABS

•Seatsupto12passengers•Forwardfacingseats•Raisedroofforeasymovement

•Seatsupto35passengers•Forwardfacingseats•Raisedroofforeasymovement

•Seatsupto55passengers•Forwardfacingseats•Raisedroofforeasymovement•CDandDVDplayerwithLCDTVs•Lavatory


Quality Assurance

At LSW Chauffeured Transportation, safety is the foundation of everythingwe do. Our Chauffeurs represent the highest level of excellence in the industry, with an average tenure of over five years of professional drivingexperience. Our fleet manager ensures that continuous service inspectionsare routinely performed on all of our vehicles.

Our Quality Assurance Program includes: • A “Listen In” program to ensure that our reservation specialists and customer care representatives are following our corporate guidelines • Rigorous scheduled Chauffeur training program • Quality Assurance Surveys - we contact our clients to ensure their satisfaction and identify areas of improvement • Our “Secret Rider” program monitors Chauffeurs and the condition of their vehicles • Chauffeurs are randomly selected to submit to a drug test. (i.e Pre-employment, reasonable suspicion, post-accident, return-to-duty, and follow-up drug testing.) • LSW Chauffeurs undergo pre-employment criminal and FBI background checks • LSW meets or exceeds all local, state and federal liability insurance requirements

Quality is the result of intelligent effort.“ “Home THe LSW Difference TecHnoLogy QuaLiTy aSSurancefLeeTServiceS conTacTwww.lswlimo.com

Toll Free: 877.878.lIMolocal: 914.592.8534

Fax: 914.761.3238WebsITe: www.lswlimo.com

e-MaIl: [email protected]

10 New King Street, Suite 107

White Plains, New York 10604-1211WCTLC #01-00161 • U.S. DOT #336250 • N.Y.S. DOT #C-38720 • MC #415412

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