lsp,ess,sls
TRANSCRIPT
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1© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
STANDARD LOCAL SURVIVABILITY
STANDARD LOCAL SURVIVABILITY
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2© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
Standard Local Survivability (SLS)Overview
Entry level survivability option for a single branch office– Alternative to Local Survivable Processor if only basic telephony
survivability is required– Similar to Cisco’s SRST
Survivable call processing integrated in gateway– Build-in software module– Provides call engine and routing functionality for local lines/trunks when CM
or LSP are not reachable– Administrable via PIM or local gateway CLI
Available in for:– G250 (all models)– G350 (hardware suffix C and above)– G450– IG550 gateways (4350, 6350)
Customer benefit: integrated, no-cost survivability
for branch gateways
G350
G250
G700
G350
G250
G450
IG550
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3© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
Standard Local Survivability (SLS) Positioning
Standard Local Survivability (SLS)
Local Survivable Processor (LSP)
Feature set basic call functionality full CM functionality
Inbound/outbound dialing ✓ ✓
Call hold/transfer ✓ ✓
Voice mail coverage/access - ✓
3-way conferencing - ✓
High-capacity branches - ✓
Business critical branches, applications
- ✓
SLS offers reliable, entry-level survivability
for cost-sensitive branch deployments
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4© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
SLS Becoming Active
Registration to CM attempted according to the MGC list. If all options fail → enter survivability mode (last option on the MGC list)
In survivability mode:
– Internal H.323 Gatekeeper and H.248 Media GW Controller activated
• Configures dial plan tables and gateway’s legacy stations/trunks
• Phones re-register to the internal gatekeeper
– Distinct SLS dial tone
– During transition to survivability mode, only local IP-IP calls will be preserved
Keep trying to re-register to CM, according to the MGC list and recovery timers
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5© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
SLS Feature SummaryStations and Trunks Supported
Supports calls between local stations and to/from local PSTN trunks
Local station support includes:
– Analog, DCP, IP phones, IP Softphones (Road Warrior)
H.323 Gatekeeper supports max of
– G250: 12 IP stations
– G350: 72 IP stations
– G450: 240 IP stations
No limitations on number of analog, DCP stations (except G450 – 240 overall maximum stations)
All trunk types supported
– Analog
– ISDN BRI, PRI (all 25 country codes)
– E1/T1
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6© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
Features Not Supported in SLS
3-party conference call
Call forward on busy/don’t answer
Auto-hold
Caller-ID for analog phones
MOH or playback of announcements
Call center features
Voice mail coverage/access
Connection preservation of failure to SLS or fall-back to CM
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7© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
SLS Feature SummaryStation, Trunk Call Capability
Local station to local station calls
Local station to local trunk calls
All calls covered by simple call detail recording
– Up to 72 hours of call records
Same password, same extension number plan as CM
– Max of 13 digits
Trunk groups maintain the same relationship as when CM manages the gateway
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8© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
SLS H.248 Link Recovery & Fallback
While SLS is enabled and processing, MG continues to re-register with alternative Call Controller (CM), per the MGC list
If CM or LSP accepts the registration, SLS will stop processing new calls
– Unregister the legacy station/trunk ports on the gateway
– Issue H.323 un-registration to IP phones
– IP shuffled calls are preserved between two IP phones
– No connection preservation on fallback
The SLS application will go to inactive mode
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9© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
LOCAL SURVIVABLE PROCESSOR
LOCAL SURVIVABLE PROCESSOR
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10© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
Local Survivable Processor (LSP)in H.248 Gateways
Local S8300 configured as secondary MGC
– prompted to action when primary call controller is unavailable
– provides comprehensive local call processing capabilities
Preserves all features available in normal operation
– call center agents
– local announcements
Customer benefit: complete local network outage protection
G350
G250
G450
G700
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11© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
H.248 Local Survivable Processor (LSP)
Locally installed S8300 can configured to serve as:
– primary MGC (Integrated Call Controller)
– secondary MGC (Local Survivable Processor)
System translations are automatically propagated to local processors – station, trunking, applications, and system programming are up to
date if the LSP needs to take over
Optional Local Survivable Processor in G350
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12© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
CommunicationManager
IP Phones
Central Data
Applications
Router
AnalogPhones
DCPPhones
MediaGateways
Digital/AnalogTrunks
PSTN
IP
IPPhonesH24
8 Contro
l
Voice
Beare
r
GatewayPrimary Link
Failure
H225
Central Location Branch Location
Analog, DCPPhones
H248 Registration Attempts
H.248 Local Survivable Processor (LSP)Failover to LSP
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13© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
H.248 Local Survivable Processor (LSP)Transitioning to/from Back-up Modes
Connection preserving failover/fall back
– existing stable calls where the talk path exists between two or more parties are not dropped
– connection cannot be preserved for:
• calls that are not in stable state (on-hold, ringing, etc.)
• calls using IP or ISDN-BRI trunks, or ISDN stations
Configurable auto fall-back to primary connection
– gateway will automatically reconnect to the primary server when available after having failed over to the Local Survivable Processor (LSP) per the MGC list
– automatic reconnect can be administered to allow for orderly return to service without manual intervention
Failover/fall back normally takes ~3 minutes
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14© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
S8500 as an LSP and Processor Ethernet
• Direct connectivity of endpoints, gateways, and adjuncts to the server (performing part of the functions of a CLAN)
• This approach has always existed on the S8300 servers• Extended to the S8500 servers with CM 3.1 • Along with it also came support for the S8500 as an LSP
8500
IP phones
H.248 Gateways
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15© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
S8500 as an LSP
Supports up to 2,400 IP phones and 800 trunks
Supports adjuncts through new administration that allows association of different addresses to point to the active LSP
More cost effective to use compared to S8500 ESS
IP trunks currently not supported in LSP mode
CDRAE Services
CMSPMS
Active Standby
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16© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
ENTERPRISE SURVIVABILITYENTERPRISE SURVIVABILITY
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17© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
What is ESS?
Enterprise Survivable Servers allow backup servers to be placed at various places in a network so that communications can continue in the event that the main server(s) fails, or when connectivity to the main server(s) is lost
Enterprise Survivable Servers can be deployed where needed throughout your network to provide increased communications continuity
Enterprise Survivable Servers provides service to IPSI cards which automatically request service from an ESS server(s) if the control signal to the main server is lost
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18© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
ESS versus LSP
ESSESS LSPLSPDescription S8500, S87xx S8300/S8500
Supported Port Networks/ Gateways
Port Networks: MCC, SCC, CMC, G650, G600
H.248 Gateways w/CLAN:G700, G450, G350, G250
H.248 Gateways:
G700, G450, G350, G250
Licenses to the:Reference IPSI
Need 1 IPSI for each ESS plus 1 for main
Gateway
Timer when contact is lost w/main
Administrable 3 – 15 minutes 1 minute & >
Failover/Fallback
Non-Connection PreservingConnection Preserving w/CM
3.0
Return to Primary Scheduled or Manual Automatic or On Demand
Capacities Up to 63 ESS servers Up to 250 LSPs
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19© 2007 Avaya Inc. All rights reserved. Avaya – Proprietary & Confidential. Under NDA
Enterprise Survivable Servers (ESS)
• The S8500 Media Server or S87xx Media Servers can act as an ESS
• All ESSs have full translations
• All ESSs connect to all IPSIs advertising their factors
• The IPSIs dynamically create preference lists of backup clusters (based on those supplied factors) that it can communicate with
• The IPSIs will request service from an ESS or the main cluster based on the highest ranked cluster it can communicate with when port network is not being controlled
• The preference list is dynamically changing based on connectivity changes