lrqa training course directory

Improving performance, reducing risk

April to October 2014LRQA Training Guidewww.lrqa.co.uk/training

Quality

Environment and Energy

Transition

Health and Safety

Security

Integrated and Combined

Food Safety

Business Improvement

Medical

WelcomeWelcome to the latest edition of the LRQA training directory. The directory contains outlines on all of our courses, dates, locations and cost, enabling you to comprehensively find the right course in the right location.

LRQA training has developed a suite of courses to support our health and safety clients in their migration from OHSAS 18001 to ISO 45001. ISO 45001:2015 is the new international standard for occupational health and safety (OH&S) management and will replace the existing OHSAS 18001:2007. With the publication date of ISO 45001:2016 fast approaching LRQA training has launched the ISO 45001:2016 DIS (draft international stage) Update Workshop. Read more on the current status of the standard and the workshop on pages 4 and 5.

For our clients that are transitioning to the new ISO 9001:2015 and ISO 14001:2015 standards, we have a new course for those involved with the implementation of the new standards. To help you plan and prepare for the transition journey ahead, a great starting place is LRQA’s half day ‘New Standards Summary’ which is a top-level overview of the main changes to the standards and areas that require focus. Read more on pages 6 and 7.

Usual terms and conditions apply; 10% discount is only applicable to public training delivered in February and March 2016. This discount cannot be used in conjunction with any other offer, or public training that has already been booked.

BOOK YOUR COURSE

lrqa.co.uk/findmycourse 0800 092 0453

LRQA Training Guide Spring/Summer 2016 3

Latest newsISO 45001:2015 Standard Update 4New Standards Summary Course 6Certification Services with LRQA 8ISO 27001:2013 Standard Update 9Full index 55

Transition 12

Quality 18

Environment and Energy 26

Audit Improvement 33

Health and Safety 36

Security 40

Integrated and Combined 45

Food Safety 47

Business Improvement 50

Medical 53

Contents

www.lrqa.co.uk/training

Course Package DealsSave 10% when you book two or more Management Systems courses for the same person at the same time and save up to £200 off the full price.

Accommodation RecommendedAccommodation is recommended for the course. We can book your accommodation at the venue where the course is being held.

Pre-Course Work You will need to complete approximately 2 hours of pre-course work, prior to attending the course.

In-HouseThis course is delivered as In-House, on your own site, or we can arrange an external venue for you.

Course Package Deal TRAINING

DIRECTORY KEY

Accommodation recommended TRAINING

DIRECTORY KEY

Pre Course Work : TRAINING

DIRECTORY KEY

TRAINING DIRECTORY KEY

Course Package Deal TRAINING

DIRECTORY KEY

Accommodation recommended TRAINING

DIRECTORY KEY

Pre Course Work : TRAINING

DIRECTORY KEY

TRAINING DIRECTORY KEY

Key:

4 LRQA Training Guide Spring/Summer 2016

LRQA ISO Standards UpdateWhat does ISO 45001 mean for organisations using OHSAS 18001?With the publication of the new International Occupational Health & Safety Management System standard ISO 45001 expected in October 2016, many organisations currently certified against OHSAS 18001 will be looking closely at its development.

For organisations currently using a management system based on OHSAS 18001, adoption of ISO 45001 will allow for easier integration with existing management systems such as ISO 9001 and ISO 14001 which use Annex SL as a common high level structure.

It is also hoped that organisations using OHSAS 18001 will see ISO 45001 as an opportunity to further integrate Occupational Health & Safety (OH&S) into their overall organisational processes.

Steve Williams, LRQA System and Governance Manager, said, “ISO 45001 is being developed whilst taking into account the complex and varied needs of a global market place which currently uses a range of standards to manage OHS risks. The new standard will make it easier for organisations to align their existing management system without conflicting with any existing documentation or processes.”

October Proposed ISO 45001 publication2016

Quarter 3 Proposed FDIS publication 2016

Quarter 1 Submitted to a three month review

2016 and ballot by the national standards bodies

October DIS/ISO 45001 submitted to the 2015 ISO for review

March Second Committee Draft (CD2)2015 produced for comment and ballot

October Project Committee failed to 2014 reach a consensus

July First Committee Draft (CD1) produced 2014 for comment and ballot

October First working draft completed2013

ISO 45001 Timeline


Will my current 18001 management system certification be taken into consideration when adopting the new standard?As ISO 45001 is a new standard, LRQA will work collaboratively with organisations to develop an effective plan to support any move from OHSAS 18001 to ISO 45001.

The International Accreditation Forum (IAF), the global accreditation governing body, is working on a set of migration criteria which will take into account existing certification against OHSAS 18001, for those organisations wishing to adopt the new standard.

How can LRQA support our clients to migrate to the new standard?With ISO 45001 now at the Draft International Standard (DIS) stage, LRQA have launched the ISO 45001:2016 DIS Update Workshop.

The workshop has been designed to offer delegates an overview of the additional or changed requirements defined in ISO 45001:2016 when compared with OHSAS 18001:2007. The major difference being that ISO 45001 will follow the same common terminology and structure of Annex SL, as with all new and revised ISO standards.

Managers, process owners and internal auditors with overall responsibility for Occupational Health and Safety Management Systems, will need to identify the changes in order to ensure that the processes and system they are responsible for remain in conformance with the new standard, thereby enabling the organisation to remain certified. The workshop is a great starting point to support migration from OHSAS 18001 to ISO 45001.

As the standard progresses’ LRQA training will provide a full suite of ISO 45001:2015 training courses to support organisations with their migration from OHSAS 18001 to ISO 45001. See page 36 for course details.

– ISO 45001 : 2016 DIS Update Workshop – Available now – Understanding ISO 45001: 2016 – Preparing For Migration to ISO 45001:2016 – ISO 45001 : 2016 Internal Auditor – ISO 45001:2016 Lead Auditor Transition.

We will keep you updated as these courses become available to book.

ISO 45001:2016 Transition ClubWith the timeline to publication of ISO 45001 dependent on various review meetings and volume of comments received, organisations should keep up-to-date with the standards progression. The ISO 45001 Transition Club is free and members will receive: – Regular news. Ongoing, up-to-date and relevant news

and information on ISO 45001. – Free advice. Analysis and advice to help you understand

the implications of ISO 45001 on your organisationn. – Training and certification support. In-depth knowledge

and understanding of what your organisation should address to meet ISO 45001 requirements.

– Priority booking. First refusal and priority booking for any ISO 45001 training course.

– Free webinars. Grasp a wider understand of the new high-level structure, Annex SL.

To book a place on the ISO 45001 DIS Update workshop or to join the ISO 45001 Transition Club visit www.lrqa.com or call 0800 092 0453 and talk to one of our experienced training advisors.

http://www.lrqa.com


LRQA ISO Standards Update: ISO 9001:2015 / ISO 14001:2015 New Standards Summary Courses With the publication of ISO 9001:2015 and ISO 14001:2015 those involved with the implementation of the new standards are now starting to plan and prepare for their transition journey. Client feedback has told us that there is an integral need for a basic understanding on the new Annex SL structure and the major changes for all organisations and their management system teams.

No matter what your role or responsibility in implementing the new standards a great starting place for all those involved is LRQA’s half day ‘New Standards Summary’ course which is a quick, top-level overview of the main changes to the standards and areas that require focus.

There are four key elements applicable to the new structure of Annex SL, and a basic understanding of these elements needs to be understood before you can begin to implement the changes.

The following four elements will be covered within the half-day session:

Risk- based thinkingLearn how risk is incorporated into the new systems and how to identify and apply mitigation actions to significant internal and external issues.


Process managementProcess management is now an integral element of the new standards. You will gain a basic understanding of the process management elements and how to manage and maintain them within the new standards.

LeadershipWe will be looking at the revised expectations for Leadership and the demonstrable policies that may impact your organisation. Expand your knowledge on what is expected from Top Management and their required involvement in your organisation’s management system.

Performance evaluationWe will discuss internal auditing approaches and methodologies and the key characteristics of an effective analysis approach now required within the new standards.

New Standard Summary delivery optionsWe understand that our clients are unique and will require different delivery methods of the summary to suit the complexity and structure of their organisation. Please do not hesitate to contact us for further information or pricing on any of the below options.

Delivery Option 1: Public trainingThe ‘New Standards Summary’ is delivered in many locations across the UK. The summary will be presented by a qualified trainer with a wealth of technical and training experience. All of our trainers have experience of quality and environmental systems within various sectors.

Delivery option 2: In-house trainingBring our experience into your organisation to deliver the ‘New Standards Summary’ for a personalised learning experience that will be aligned with your current systems, organisation and objectives. Your team will acquire understanding and knowledge at the same time, promoting team work and consistency in approach to the implementation of the new standards.

Delivery option 3: Pre-recorded / Live ‘New Standards Summary’ webinarIf your organisation is spread across numerous locations, or you have a large number of employees to train, why not talk to us about our pre-recorded ‘New Standard Summary’ webinar which can be delivered and shared across your organisation, global sites and teams. This delivery option will ensure consistency of understanding, knowledge and content delivery. Alternatively, if you would like the webinar content to be customised to reflect your organisation and management systems, we can deliver a live webinar to your employees.

Delivery option 4: ‘New Standards Summary’ e-learning solutionEvery organisation is unique, with its own objectives and challenges. Working in partnership with you we will identify your requirements and create a bespoke, tailored e-learning solution that can be rolled out across your organisation. The e-learning package can include exercises and tests on the main areas of focus within the new standards, ensuring that your teams have a consistent learning experience and giving you the visibility of their progress.

To discuss any of the above options call one of our experienced training advisors on 0800 092 0453 or [email protected]

http://www.lrqa.co.uk/


Certification with LRQA

LRQA is more than just a training provider. As the first UKAS-accredited certification body, we pride ourselves in being one of the leading global providers of certification, validation, verification and training services for international management system standards.

Working in more than 120 countries and recognised by more than 50 accreditation bodies around the world, LRQA is at the forefront of standards development. At LRQA, we are aware of the challenges you face, and have developed a new approach to assessing management systems that are crucial to meeting objectives, improving competitiveness, controlling risks and helping you deliver on your promises.

We call it LRQA Business Assurance. This approach helps you manage your systems and risks to improve and protect the current and future performance of your organisation. Our risk-based approach allows our assessors to work with your business and tailor our assessments to ensure you get the most out of your management systems.

Whether you are just beginning to implement a management system or whether your management system is already certified, our wide range of services can help: – Gap analysis – Assessment – Pathway, free online self-assessment tool – Implementation articles and client case studies – Supply chain risk management services

Accredited certification of your management systems by LRQA to recognised national or international standards – such as ISO and key sector standards - gives you a credible means of addressing stakeholder concerns.

Robust management systems are valuable business tools in managing risk, bringing consistency to global operations, delivering change and driving improvement.

LRQA assessors will audit your management system to show that it meets the requirements of your chosen standard or scheme. At the end of the visit, they will typically provide you with an assessment report including an executive summary giving you the means to continually improve your management systems. Following successful assessment, you will be awarded a certificate.

When your organisation achieves approval to a standard , you are known as ‘approved’, ‘registered’ or ‘certified’ and the certificate that we issue will include an approval mark, which shows we have been accredited to carry out the assessment. In the UK, we hold accreditation from the United Kingdom Accreditation Service (UKAS) which means that you can be confident that we have the expertise and professionalism to carry out assessments.

Need to know more?Visit our website www.lrqa.co.ukor call us on 0800 783 2179

ISO 27001Information security breaches are happening all the time.

Nearly 9 out of 10 large organisations have suffered from some form of information security breach, according to the 2015 Information Security Breaches survey.

A security breach can cause serious problems for organisations. Not only can organisations receive large fines from the Information Commissioners Office for breaking the law, but an information security breach can cause a significant downturn in business due to the loss of reputation and stakeholder confidence.

Benefits of ISO 27001ISO 27001 is the international standard for information security management. It can minimise the risk of an information security breach from occurring or, should the worst happen, it will ensure the impact is minimal to the organisation and its stakeholders.



Based on the plan-do-check-act (PDCA) cycle, ISO 27001 continually improves to ensure you are continually addressing the risks to your information security management system, ensuring: – Risks are minimised – Costs are reduced – You operate within the law – You provide a competitive edge.

Our training servicesLRQA is one of the leading certification bodies for information security management and can provide certification, training and gap analysis services to help ensure you achieve certification to ISO 27001.

Whether you are thinking about implementing ISO 27001, or you already have a certified ISO 27001 management system and would like to improve your working knowledge, LRQA has a training course for every level of expertise:

Introduction to ISO 27001 requirementsThis one day course promises to deliver an overview on the benefits and purpose of an information security management system and provides an understanding on the advantages of implementing ISO 27001.

Who should attend?You should attend this course if you are responsible for keeping your organisation’s information safe within any area of the business that interacts with stakeholder data and information.

ISO 27001 ImplementationThis three day course is the perfect course for those organisations that need to start implementing an information security management system that conforms to ISO 27001 requirements.

This course will provide a basic overview and background to information security before fully exploring the requirements of ISO 27001.

Who should attend?Attend this course if you are responsible for managing your organisation’s information security and have been tasked with implementing an information security management system certified to ISO 27001.

ISO 27001 Internal AuditorThis two day internal auditor course has been developed to help information security managers, or those responsible for implementing ISO 27001, to conduct internal audits of your organisation’s information security management system against ISO 27001 requirements.

Who should attend?Attend this course if you have been tasked with implementing and conducting internal audits of your information security management system against ISO 27001 requirements.

ISO 27001 Lead AuditorThis five day course not only satisfies the formal training requirements for IRCA, but delivers training for those wanting to audit information security management systems against ISO 27001 requirements.

Who should attend?Attend this course if you are responsible for managing your organisation’s information security and are in charge of leading your organisation’s ISMS audits against ISO 27001 requirements.

ISO 27001 Lead Auditor ConversionThis three day course is for qualified lead auditors who have successful completed an IRCA registered lead auditor course and wish to develop their professional qualifications by adding ISO 27001:2013 to their skill set.

Who should attend?Attend this course if you are responsible for managing your organisation’s information security and are in charge of leading your organisation’s ISMS audits against ISO 27001 requirements.

Our certification serviceCertificationISO 27001 certification is based on the plan, do, check, act model and uses risk assessment and business impact analysis to identify and manage risks to ensure the confidentiality, integrity and availability of information.

More organisations are now seeing certification to ISO 27001 as a prerequisite for doing business. Becoming ISO 27001 certified will assure stakeholders that you take your obligations seriously.

LRQA can provide certification services to ISO 27001 and we have been involved in ISO 27001 assessment and certification for a number of years. Our assessors are management systems experts’ qualified in information security and other aspects of IT.


Transition

Our range of ISO transition products and services are tailored to your organisation, your people and your systems, providing you with a better understanding of how the changes relate to your future business performance.


Transition ISO 9001:2015 ISO 9001:2015 / ISO 14001:2015 New Standards Summary

This half day course promises to deliver an overview on the main areas of change and focus within ISO 9001:2015 and ISO 14001:2015.

You will learn . . . – an understanding of Annex SL, the

new high level structure – the impact of Annex SL on ISO

9001:2015 and ISO 14001:2015 – an understanding of the new risk

management challenges – the new leadership requirements

Course length: 1 day Price: £95 ex VAT

– the enhanced process management fundamentals

– the new challenges around performance evaluation

Follow on courses – Preparing For ISO 9001:2015 /

ISO 14001:2015 – ISO 9001 :2015 / ISO 14001:2015

For Internal Auditors

Date Location

15 April 2016 Birmingham

13 May 2016 Holmes Chapel

10 June 2016 London

15 July 2016 Birmingham

ISO 9001:2015 What’s It All About Then?

This course is for those who want to understand and learn about the new standard

Ideally they will have an appreciation of ISO 9001:2008.

You will learn . . . – about the high level management

system framework – the structure of the new standard

and the revised management principles

– the difference between the most recent and previous standard


– underlying principles concerning organisational context, risk-based thinking, leadership and process management

– how the principal changes defined in the new standard may be accommodated by organisations that already have a 9001 certificate

Follow on courses – Preparing for ISO 9001:2015

Date Location

11 April 2016 London

18 April 2016 Leeds

09 May 2016 Steventon

16 May 2016 Glasgow

13 June 2016 Newcastle Upon Tyne

04 July 2016 Weston

25 July 2016 Leeds

15 August 2016 Glasgow

05 September 2016 Birmingham

26 September 2016 Southampton

05 December 2016 Milton Keynes



Transition ISO 9001:2015 Preparing for ISO 9001:2015

This course is for Management Systems managers or management representatives responsible for managing the transition of their organisation to the new standard.

They will need knowledge of ISO 9001:2008 and experience of implementing or maintaining a Quality Management System.

You will learn . . . – concepts and requirements

defined in ISO 9001:2015 – the differences between

ISO 9001:2008 and ISO 9001:2015

Course length: 2 days Price: £780 ex VAT

– how the new and enhanced requirements may be addressed

– the significance of organisational context

– process management and how to demonstrate its application

Follow on courses – ISO 9001:2015 For Internal

Auditors

Date Location

12 - 13 April 2016 London

19 - 20 April 2016 Leeds

10 - 11 May 2016 Steventon

17 - 18 May 2016 Glasgow

23 - 24 May 2016 Cambridge

06 - 07 June 2016 Birmingham

13 - 14 June 2016 Daventry

14 - 15 June 2016 Newcastle Upon Tyne

05 - 06 July 2016 Weston

19 - 20 July 2016 Cambridge

26 - 27 July 2016 Leeds

16 - 17 August 2016 Glasgow

22 - 23 August 2016 London

06 - 07 September 2016 Birmingham

27 - 28 September 2016 Southampton

10 - 11 October 2016 London

24 - 25 October 2016 Steventon

28 - 29 November 2016 Weston

06 - 07 December 2016 Milton Keynes

“The training was excellent; by far the most enjoyable training course I have attended. I have utilised a number of the techniques and behaviours on my return.”Ryan Proctor, Certification Quality Coordinator, TWI Certification Limited

BOOK YOUR COURSE


Transition ISO 9001:2015 ISO 9001:2015 For Internal Auditors

This course is for those wishing to build on their existing Management System internal auditing experience, to learn about the latest standard and how the revisions will affect them.

Ideally, they will have attended an Internal Auditor training course and have experience in conducting management system audits.

You will learn . . . – how to adapt auditing techniques to

accommodate the new requirements – how to audit processes and their

interaction with other processes


– how to audit the new requirements concerning organisational context and the application of risk-based approach

– how to audit top management commitment and leadership

Follow on courses – ISO 9001:2015 Lead Auditor

Conversion

Date Location


21 April 2016 Leeds

12 May 2016 Steventon

19 May 2016 Glasgow

15 June 2016 Daventry

16 June 2016 Newcastle Upon Tyne

07 July 2016 Weston

03 August 2016 Weston

24 August 2016 London

12 September 2016 Daventry

29 September 2016 Southampton

12 October 2016 London

26 October 2016 Steventon

30 November 2016 Weston

13 December 2016 Milton Keynes

ISO 9001:2015 Lead Auditor Transition

You will learn . . . – How Annex SL forms the basis for all

new and revised ISO standards – How to update your auditing

technique to accommodate the new requirements in ISO 9001:2015.


Date Location

07 - 08 April 2016 Aberdeen

16 - 17 May 2016 London


28 - 29 July 2016 Leeds


Date Location




27 - 28 October 2016 Steventon

01 - 02 December 2016 Weston

08 - 09 December 2016 Milton Keynes


Ref A17942


Transition ISO 14001:2015 ISO 14001:2015 What’s It All About Then?

This course is for those who want to understand and learn about the latest standard. Ideally, they will have an appreciation of ISO 14001:2004.

You will learn . . . – about the high level Management

System framework – the structure of the new standard

and the revised management principles

– the difference between the most recent and previous standard


– underlying principles concerning organisational context, risk based thinking, leadership and process management

– how the principal changes defined in the new standard may be accommodated by organisations that already have a 14001 certificate

Follow on courses – Preparing for ISO 14001:2015

Date Location

09 May 2016 Newcastle Upon Tyne

06 June 2016 London

04 July 2016 Cambridge

01 August 2016 London

13 September 2016 Glasgow

19 September 2016 Aberdeen

28 November 2016 Steventon

29 November 2016 Birmingham

Preparing for ISO 14001:2015

This course is for Management Systems managers or management representatives responsible for managing the transition. They will need knowledge of ISO 14001:2004 and experience in implementing or maintaining an Environmental Management System.

You will learn . . . – concepts and requirements defined

in ISO 14001:2015 – the differences between 14001:2004

and 14001:2015 – how the new and enhanced

requirements may be addressed


– the significance of organisational context

– process management and how to demonstrate its application

Follow on courses – ISO 14001:2015

For Internal Auditors – ISO 14001:2015

Lead Auditor

Date Location


19 - 20 May 2016 Newcastle Upon Tyne

07 - 08 June 2016 London



20 - 21 September 2016 Aberdeen

04 - 05 October 2016 Weston

07 - 08 November 2016 Daventry

29 - 30 November 2016 Steventon

Transition ISO 14001:2015 ISO 14001:2015 For Internal Auditors

This course is for those wishing to build on their existing Management System internal auditing experience, and to learn about the latest standard and how the revisions will affect them.

Ideally, they will have attended an Internal Auditor training course and have experience in conducting Management System audits.

You will learn . . . – how to adapt auditing techniques to

accommodate the new requirements – how to audit processes and their

interaction with other processes


– how to audit the new requirements concerning organisational context and the application of risk-based approach

– how to audit top management commitment and leadership

Follow on courses – ISO 14001:2015

Lead Auditor

Date Location

10 May 2016 Newcastle Upon Tyne

09 June 2016 London

07 July 2016 Cambridge

22 September 2016 Aberdeen

06 October 2016 Weston

01 November 2016 Bristol

09 November 2016 Daventry

01 December 2016 Steventon

ISO 14001:2015 Lead Auditor Transition

This two day course will show existing environmental management systems auditors how to effectively audit the revised requirements of ISO 14001:2015.

You will learn . . . – The structure of a generic

management system based on Annex SL Appendix 2 and the implications of this from an audit perspective


– The requirements for understanding the organisation and its context and how they may be audited

– The new and enhanced requirements for leadership and how they may be audited.

Date Location


21 - 22 April 2016 Bristol

23 - 24 June 2016 Bristol



14 - 15 September 2016 Glasgow

02 - 03 November 2016 Bath


30 Nov - 01 Dec 2016 Birmingham

08 - 09 December 2016 Steventon


Ref A17889

Quality

Our range of quality courses are designed to optimise your management systems as well as your own personal development.


Quality ISO 9001 Appreciation and Interpretation

You will learn . . . – the value of an effective Quality

Management System and its contribution to your business

– the purpose and aims of the standard

– the essential definitions, terminology and key requirements of the standard

– in an easily accessible way how your ISO 9001 is relevant to your job role

Follow on courses – Internal QMS Auditor – New Quality Systems Manager


Date Location

05 April 2016 Coventry

11 April 2016 Cambridge

18 April 2016 Birmingham

03 May 2016 Birmingham

14 June 2016 Daventry

28 June 2016 Birmingham


18 July 2016 Steventon

19 July 2016 Aberdeen

25 July 2016 London

22 August 2016 Newcastle Upon Tyne

12 September 2016 Leeds

Date Location

13 September 2016 Milton Keynes

26 September 2016 Daventry

28 September 2016 Glasgow

03 October 2016 London

04 October 2016 Cambridge

17 October 2016 Weston

31 October 2016 Daventry


14 November 2016 London

28 November 2016 Bristol

12 December 2016 Glasgow

13 December 2016 Weston

“The course fulfilled my expectations. It covered all my objectives and gave very clear explanations of what the changes are. It also contained guidelines for introducing the changes to the organisation’s management. The oral communication skills from both trainers was excellent.”

Adria Prenafeta, Senior Quality Engineer, Controlled Power Technologies Limited

Revised toISO 9001:2015


BOOK YOUR COURSE



Quality Internal QMS Auditor

You need this course if . . . – you want to be an Internal QMS

Auditor

You will learn . . . – the role Management Systems

and internal audits play in helping businesses manage their risks

– an overview of the QMS standard ISO 9001

– the roles and responsibilities of an Internal QMS Auditor

– how to plan your audits by developing effective checklists

– how to carry out your audits using LRQA’s 6 Stage Approach

– to gather objective evidence through observation, interviewing and sampling of documents

– to evaluate audit findings and determine conformity, non-conformity and effectiveness

– to report findings accurately – what corrective action is and who is

responsible for taking action – how to follow up and verify the

effectiveness of corrective action taken

You will need . . . – an understanding of ISO 9001.

This can be achieved by completing LRQA’s ISO 9001 Appreciation and Interpretation Course


Date Location

30 - 31 March 2016 Bristol

06 - 07 April 2016 Coventry

12 - 13 April 2016 Cambridge

19 - 20 April 2016 Birmingham

26 - 27 April 2016 Southampton

27 - 28 April 2016 Leeds

04 - 05 May 2016 Birmingham


17 - 18 May 2016 London

24 - 25 May 2016 Newcastle Upon Tyne

25 - 26 May 2016 Bristol


08 - 09 June 2016 Glasgow

15 - 16 June 2016 Daventry

22 - 23 June 2016 Milton Keynes

27 - 28 June 2016 Cambridge

28 - 29 June 2016 Newcastle Upon Tyne


05 - 06 July 2016 Birmingham

11 - 12 July 2016 Leeds

19 - 20 July 2016 Steventon

20 - 21 July 2016 Aberdeen

01 - 02 August 2016 Holmes Chapel

02 - 03 August 2016 Cambridge

26 - 27 July 2016 London

Date Location

08 - 09 August 2016 Bath


23 - 24 August 2016 Newcastle Upon Tyne

05 - 06 September 2016 London

13 - 14 September 2016 Leeds

14 - 15 September 2016 Milton Keynes

27 - 28 September 2016 Daventry


10 - 11 October 2016 Daventry

17 - 18 October 2016 Southampton

18 - 19 October 2016 Holmes Chapel


25 - 26 October 2016 Cambridge


08 - 09 November 2016 Birmingham

15 - 16 November 2016 London

21 - 22 November 2016 Aberdeen

28 - 29 November 2016 Holmes Chapel

29 - 30 November 2016 Bristol

05 - 06 December 2016 Newcastle Upon Tyne

06 - 07 December 2016 London

12 - 13 December 2016 Stratford-Upon-Avon

13 - 14 December 2016 Glasgow

14 - 15 December 2016 Weston

Follow on courses

We also recommend these related courses to deepen your knowledge of this subject and take your skills up to the next level.

– Audit Report Writing – QMS Auditor/Lead Auditor – Advanced Internal QMS Auditor – Tutored Audits (coached live audit at your company)

Get in touch with our Training Team on 0800 092 0453 if you’d like more advice about which course is right for you or your team.

Ref A17958




Quality QMS Auditor/Lead Auditor

You will need . . . – to complete approximately 2

hours of pre-course work, prior to attending the course

– knowledge and understanding of ISO 9001 and experience of auditing

You will learn . . . – the roles and responsibilities of an

auditor and lead auditor – how to improve your working

knowledge of ISO 9001 – the complete audit cycle – how to evaluate an organisation’s

quality policy and objectives and relate them to your audit findings


Follow on courses

– EMS and OH&S Conversion Course

Date Location

04 - 08 April 2016 Birmingham


09 - 13 May 2016 London




20 - 24 June 2016 Leeds

27 June - 01 July 2016 Glasgow



Date Location

25 - 29 July 2016 Glasgow

01 - 05 August 2016 Birmingham

08 - 12 August 2016 Daventry





03 - 07 October 2016 Aberdeen


24 - 28 October 2016 Birmingham

31 Oct - 04 Nov 2016 Newcastle Upon Tyne



05 - 09 December 2016 Birmingham

12 - 16 December 2016 Bristol

QMS Auditor/Lead Auditor Conversion


hours of pre-course work prior to attending the course

– to ideally have completed a 5 day Lead Auditor course

You need this course if. . . – you have already successfully

completed a Auditor/Lead Auditor Course for another management system like Environmental or Health & Safety


– you need to build on the foundation of your existing skills and knowledge

– you need to learn the purpose, key definitions and principles of ISO 9001 to enable you to competently audit against this standard

Follow on courses – Tutored Audit

Date Location09 - 11 May 2016 London






Quality New Quality Systems Manager

You will learn . . . – how to fulfil your role as a Quality

Systems Manager – the requirements of ISO 9001 and

how to form a robust system – to plan and manage your internal

auditing activities


– to improve your Quality Management Systems to support your business

– to eliminate the cause of problems through effective corrective action

Follow on courses – Internal QMS Auditor

Date Location24 - 26 May 2016 Birmingham

21 - 23 June 2016 Weston

19 - 21 July 2016 Glasgow

12- 14 September 2016 Newcastle Upon Tyne



15 - 17 November 2016 Weston

Management System Documentation

You will learn . . . – how to document your

Management Systems using simple, effective, practical tools and techniques

– how to create process maps and flowcharts that describe your activities simply and effectively


– to balance the needs for documentation with competence and training

Follow on courses – Process Mapping and

Improvement

Date Location23 May 2016 Birmingham


22 November 2016 Weston

“A great course with good motivation and focus from the trainer. I enjoyed the course which made the learning all the better. Thank you.”

Nigel Ford, Project Support Engineer, Veolia





BOOK YOUR COURSE



Quality TickITplus Scheme Appreciation and Interpretation

You will learn . . . – the outline of the TickITplus scheme

features – the requirements of the new scheme

and how it differs from the original scheme

– how to adopt and implement TickITplus and how it can benefit your business


Follow on courses – TickITplus Foundation Course

Date Location11 April 2016 Coventry

11 July 2016 London


TickITplus Foundation Course

You will learn . . . – how to conduct TickITplus internal

or external assessments – fundamentals to help you to become

a registered TickITplus Foundation level assessor or practitioner

– How to conduct an assessment and produce a Process Assessment Model

Course length: 2 days Price: £1070

GASQ Accredited – Exam fee applies

Date Location12 - 13 April 2016 Coventry

21 - 22 June 2016 Cambridge


14 - 15 September 2016 Cambridge


“I personally could not fault the delivery. Paul Smith was very, very helpful. I would recommend him anytime.”

Mark Nicholls, Quality Manager, Trimas

BOOK YOUR COURSE



Quality EMS Auditing for QMS Auditors

You need this course if . . . – you are already an experienced QMS

Auditor who wants to add EMS Auditing to your skills.

– learn the key requirements of ISO 14001 and the similarities to ISO 9001

– learn the business benefits of internal EMS audits and how they improve the effectiveness of your management system


Follow on courses

– New Environmental Systems Manager

Date Location

There are presently no training courses scheduled. Please contact our administration team on: 0800 328 6543 or complete the training enquiry form.

ISO/TS 16949 Appreciation and Interpretation

You need this course if . . . – you work within the automotive

industry and need to understand the requirements of this standard

– learn the key purpose and principles of ISO/TS 16949

– interpret how the standard applies to your organisation


– the importance of quality planning (APQP and PPAP) and the effect of IATF rules on certification bodies and their services

Follow on courses

– ISO/TS 16949 Internal Auditor

Date Location30 March 2016 Coventry


ISO/TS16949 Internal Auditor

You need this course if . . . – you work in the automotive industry

and will be conducting internal audits to this standard

– use processes including the Customer Oriented Process (COPs) to audit the effective implementation of your system

– learn to plan, conduct and report internal audits in accordance with automotive industry requirements


Follow on courses

– Advanced Internal QMS Auditor

Date Location31 March - 01 April 2016 Coventry



Quality Managing for Sustained Success: ISO 9004:2009

You will learn . . . – how to increase the value of your

QMS and business performance, by linking its operational aspects to your organisation’s overarching business strategy

– increase the ability of your QMS to deliver in a crisis by linking it with business continuity and risk management


Follow on courses

– Effective Performance Measurement

Date Location05 May 2016 Coventry

ISO 22716 Appreciation and Interpretation

You will learn . . . – the guidelines defined in ISO 22716

Cosmetics – Guidelines on Good Manufacturing Practices


– the benefits of implementing the guidelines defined in ISO 22716

– how to apply the ISO 22716 guidelines

Date Location


9100:2009 Appreciation and Interpretation

You need this course if . . . – you work in the aviation, space

and defence industries and need to understand the requirements of this standard


– learn the purpose, objectives, format and structure of the 9100 series of standards

Date Location


BOOK YOUR COURSE



The Pressure to measure and minimise the impact your organisation has on the environment has never been greater.

An Environmental Management System makes good business sense, use resources wisely and your organisational costs will be reduced and your environmental obligations met.





You will learn . . . – the purpose and value of an

effective EMS and the benefit to your business

– essential definitions and terminology to help you interpret and apply the requirements of this standard

– how to determine environmental aspects and impacts and importance of relevant environmental legislation


Follow on courses

– Internal EMS Auditor – New Environmental Systems

Manager

Date Location16 May 2016 Newcastle Upon Tyne

20 June 2016 Bristol


15 August 2016 Holmes Chapel

05 September 2016 Leeds

19 September 2016 Bristol

Internal EMS Auditor


Internal Auditor – how to plan your audits – how to determine environmental

aspects and impacts – how to gather objective evidence

and report findings accurately, who is responsible for and the effectiveness of corrective action


Follow on courses

– EMS Auditor/Lead Auditor

Date Location17 - 18 May 2016 Newcastle Upon Tyne





20 - 21 September 2016 Bath





BOOK YOUR COURSE




EMS Auditor/Lead Auditor





knowledge of ISO 14001 – the complete audit cycle


– how to evaluate an organisation’s environmental policy and objectives and relate them to your audit findings

Follow on courses – OHS&S and EMS Auditor/Lead

Auditor Conversion Courses

Date Location16 - 20 May 2016 Aberdeen




03 - 07 October 2016 Holmes Chapel


EMS Auditor/Lead Auditor Conversion



– you have already successfully completed a Auditor/Lead Auditor Course for another Management System like Quality or Health & Safety

You need this course if . . . – this course builds on the foundation

of your existing skills and knowledge


– learn the purpose, key definitions and principles of ISO 14001 to enable you to competently audit against this standard

Follow on courses – Facilitating Risk Based Auditing

Course Length: 3 Days

Date Location16 - 18 May 2016 Aberdeen

14 - 16 June 2016 Coventry



14 - 16 November 2016 Holmes Chapel





BOOK YOUR COURSE




New Environmental Systems Manager

You will learn . . . – how to fulfil your role as

Environmental Systems Manager – the requirements of ISO 14001 and

how to form a robust system – how to develop an environmental

policy and plan and manage your internal auditing activities

– how to improve your Environmental Management System and understand current legislation to support your business


– how to eliminate the cause of problems through effective corrective action

Follow on courses – Internal EMS Auditor

Date Location21 - 23 March 2016 Cheshire

25 - 27 July 2016 Birmingham


07 - 09 November 2016 Bath

EMS Auditing for QMS Auditors

You will learn . . . – the purpose, intent and key

requirements of ISO 14001 and the similarities with ISO 9001

– the business benefits of implementing an EMS and the background to ISO 14001

– the contribution internal EMS audits can make to the effectiveness of your Management System

– how to determine environmental aspects and impacts


– the importance and relevance of environmental aspects and impacts and environmental legislation

– how to plan your audits by developing effective checklists

– how to verify that current practice in your organisation conforms with defined requirements

Follow on courses – New Environmental Systems

Manager – EMS Auditor/Lead Auditor

Date Location


“I found the course thoroughly enjoyable and extremely helpful, would happily recommend the course to others. The trainer made the course easy to understand, fun and was very helpful at all times”

Victoria McDonald, Quality Manager, Knight Electrical



BOOK YOUR COURSE


BOOK YOUR COURSE




Environmental Legislation - Getting Started

You will need this course if . . . – you need to understand how

environmental legislation impacts on your organisation

– the importance and relevance of key environmental regulators in the UK


– how Environmental Management Systems can help you meet your legal obligations

Follow on courses – ISO 14001 Appreciation and

Interpretation

Date Location


Practical Implementation of an EMS

This course . . . – enables you to design and

implement an effective Environmental Management System

– gives you practical tools to develop an environmental policy for your business


– helps you to determine environmental aspects and impacts

Follow on courses – New Environmental Systems

Manager

Date Location12 - 13 April 2016 Cheshire


Energy Management Principles

You will learn . . . – by the end of the course you will

be able to outline key energy management principles covering the following areas:

– the principles of fuel combustion, heat transfer and energy flow

– the relevant sources of energy regulation, guidelines and standards


– the typical methods and technologies for increasing efficiency

– energy measurement units, sources, costs, tariffs and scheduling

Follow on courses – ISO 50001 Internal Auditor

Date Location

10 October 2016 Birmingham



ISO 50001 Essentials for the Energy Team

You will learn . . . – the key energy management

principles covering the following areas:

– the principles of fuel combustion, heat transfer and energy flow

– the relevant sources of energy regulation, guidelines and standards

– the typical methods and technologies for increasing efficiency


– energy measurement units, sources, costs, tariffs and scheduling

– energy use data analysis methods – energy performance indicators,

monitoring and performance measurement

Follow on courses – ISO 50001 Internal Auditor

Date Location13 - 14 October 2016 Birmingham


You will learn . . . – the key requirements of an ISO

50001 Energy Management System – the purpose, aims and essential

definitions to implement this system – how robust energy management can

benefit your business and underpin your strategy


Follow on courses

– ISO 50001 Lead Auditor – ISO 50001 Internal Auditor

Date Location

16 August 2016 Birmingham


Course Length: 1 DayISO 50001 Internal Auditor

You will learn . . . – the purpose, structure and key

requirements of ISO 50001 – the responsibilities of an internal

EnMS auditor – to plan, conduct and report EnMS

audits – the contribution internal EnMS audits

can make to the effectiveness of your Management System and your business


– how to verify that current practice in your organisation conform to defined requirements

Follow on courses – ISO 50001 EnMS Lead Auditor – Tutored Audit

Date Location




ISO 50001 EnMS Lead Auditor

You will learn . . . – how to relate the auditing process

to the management of energy use and consumption

– how to identify key energy legislation and define its relevance in the context of energy auditing

– to identify and describe the requirements of the standards against which an EnMS audit is performed


– how to evaluate and report the results of an Energy Management System Audit

Follow on courses – Tutored Audit – EMS Auditor/Lead Auditor

Conversion

Date Location

26 -30 September 2016 Birmingham

ISO 50001 EnMS Auditor/Lead Auditor Conversion

– How to relate the auditing process to energy use and consumption

– How to interpret requirements of ISO 50001 in the context of audit

– Roles and responsibilities of an EnMS Lead Auditor


Date Location07 - 09 June 2016 London


“Excellent training and it was delivered with an extreme amount of knowledge. The trainer made the course energetic and fun for all delegates attending”

Lee Kirk, Contract Manager, INPIPE Products

Ref A17643

BOOK YOUR COURSE



Audit improvement

Continual improvement is at the heart of every management system by checking and refining to optimise its performance. Your staff are an integral part of the Management System and the principle of refining applies equally to their skills and knowledge.


Audit Improvement Improving Your Audit System

This course will . . . – refresh and rejuvenate your

approach to managing your internal audit

– help you to design audit programmes that are dynamic and reflect current business needs

– use risk and performance data to prioritise internal audit activities


Follow on courses – Advanced QMS Auditor/Lead

Auditor

Date Location01 June 2016 Biringham

Audit Report Writing

You need this course if . . . – you want your audit reports to be

professional and make a difference – you want to develop your audit

knowledge and skills as part of your Continuing Professional Development


You will learn . . . – how to engage your readers – techniques and ideas for clear

writing – how to determine the cause and

impact of a non-conformance

Date Location25 April 2016 Coventry

“The trainer was very knowledgeable in this field and offered advice, feedback and ongoing support throughout the course”

Andy Woodhead, Health & Safety Specialist,

Sensient Technologies

BOOK YOUR COURSE



Audit Improvement Advanced Internal QMS Auditor

This course . . . – will enable auditors with some

practical experience and knowledge of ISO 9001 to hone their skills

– will show how to audit processes for effectiveness and efficiency, and their interaction with other business processes


– will show how to report accurately in terms that are valued and effective for the management team

–Follow on courses – QMS Auditor/Lead Auditor

Date Location


Facilitating Risk-Based Auditing

You will learn . . . – how to use a risk-based approach to

audit planning – to prioritise your audits using criteria

that is pragmatic and based on business need

– to add value to your audit process including more effective outcomes from your audit


Follow on courses

– Effective Performance Measurement

Date Location

05 July 2016 London

05 January 2017 Stratford-Upon-Avon

“Full on with lots of information and helpful hand-outs. I would totally recommend the course.“ Allison Jordan: HSQE Administrator Sonic Rail Services Limited

BOOK YOUR COURSE



Health and Safety

Organisations are under increasing commercial, regulatory and ethical pressures to control risk from their operators. A robust health and safety management system will protect your people and assets, reducing the cost of injuries, illness and damage to property and equipment.


Health and Safety

ISO 45001:2016 DIS (draft international stage) Update WorkshopThis 1 day course will help you require an understanding of the extent and nature of the changes introduced by ISO 45001:2016, that will supersede OHSAS 18001:2007.

You will learn . . . – what Annex SL is and its influence

in shaping the future of all management systems standards

– the impact of Annex SL – the additional/changed

requirements defined in ISO 45001:2016 when compared with OHSAS 18001:2007

– how long a transition period you have before the changes become mandatory


Date Location18 April 2016 Birmingham


21 April 2016 Newcastle

16 may 2016 Bristol

18 May 2016 Glasgow

19 May 2016 Daventry

21 June 2016 Aberdeen

22 June 2016 London

Date Location23 June 2016 Weston


08 August 2016 Holmes Chapel

19 September 2016 Steventon

27 September 2016 London

04 October 2016 Glasgow


13 December 2016 London

OHSAS 18001 Appreciation and InterpretationYou will learn . . . – the value of an effective OHSAS

18001 Management System and its contribution to your business

– the purpose and aims of the standard



– in an easily accessible way, how OHSAS 18001 is relevant to your job role

Follow on courses – OHSAS 18001 Internal Auditor

Date Location18 April 2016 Bristol

27 June 2016 Yorkshire


18 July 2016 Daventry

15 August 2016 Newcastle Upon Tyne

05 September 2016 London

BOOK YOUR COURSE



Health and Safety

OHSAS 18001 Internal AuditorYou will learn . . . – the roles and responsibilities of an

Internal Auditor – how to plan your audits and

select audit methods appropriate to the hazards and risks in your organisation

– how to verify current practice meets the defined requirements


– how to gather objective evidence and report findings accurately - the effectiveness of corrective action

Follow on courses – OHSAS 18001 Auditor/Lead

Auditor

Date Location19 - 20 April 2016 Bristol


28 - 29 June 2016 Yorkshire


19 - 20 July 2016 Daventry

16 - 17 August 2016 Newcastle Upon Tyne

06 - 07 September 2016 London

27 - 28 September 2016 Weston



OH&S Management Systems Auditor/Lead Auditor





knowledge of OHSAS 18001 – the complete audit cycle


– how to evaluate an organisation’s health & safety policy and objectives and relate them to your audit findings

Follow on courses – QMS and EMS Auditor/Lead

Auditor Conversion Courses

Date Location09 - 13 May 2016 Coventry

18- 22 July 2016 Aberdeen

05 - 09 September 2016 Weston



Ref A17290


BOOK YOUR COURSE


Health and Safety

OH&S Management Systems Auditor/Lead Auditor Conversion



– to have successfully completed an Auditor/Lead Auditor course for another Management System like Environmental or Quality


You will need this course if . . . – you need to build on the foundation

of your skills and knowledge


Date Location07 - 09 June 2016 London


14 - 16 November 2016 Glasgow

New Health & Safety Management Systems Manager

You will learn . . . – how to fulfil your role as Health

& Safety Management Systems Manager

– the requirements of OHSAS 18001 and how to form a robust Management System

– develop and improve health & safety policies and objectives that support and protect your business and people


– eliminate the cause of problems through effective corrective action

Follow on courses – OHSAS 18001 Internal Auditor

Date Location

24 - 26 October 2016 Daventry


Ref A17397

BOOK YOUR COURSE


Security

Whether it is the safe keeping of information and data or the physical security of people and goods, organisations are looking for long term solutions to safeguard their assets. Implementing a reliable Security Management System will provide the right solutions for your security needs.


Security

Introduction to ISO 27001:2013 requirements

You will learn . . . – the value of an effective ISO 27001

Management System and its contribution to your business

– the purpose and aims of an ISMS – the essential definitions, terminology

and key requirements of the standard – the process of establishing,

implementing, operating, monitoring and reviewing an ISMS


Follow on courses

– ISO 27001 Internal Auditor

Date Location26 April 2016 Reading

09 May 2016 Cheshire

13 June 2016 London


30 November 2016 Cheshire

ISO 27001 Implementation

You need this course if . . . – you need to build on your existing

knowledge to implement an Information Security Management System

– you need to learn how to identify the scope, assets, value and risk to those assets

– you need to identify and implement appropriate controls


Follow on courses

– ISO 27001 Internal Auditor

Date Location04 - 06 May 2016 Reading

23 - 25 May 2016 Cheshire

06 - 08 June 2016 Coventry

09 - 11 August 2016 Stratford-Upon-Avon

13 - 15 December 2016 Steventon

ISO 27001:2013 Internal Auditor


Internal Auditor – the structure and content of

ISO 27001 – how to plan your audits – how to gather objective evidence

and report findings accurately, who is responsible for and the effectiveness of corrective action


Follow on courses

– ISO 27001 Auditor/Lead Auditor

Date Location27 - 28 April 2016 Reading

10 - 11 May 2016 Cheshire



01- 02 December 2016 Cheshire


Security

ISO 27001 Lead Auditor

You will need . . . – To complete approximately 2



Auditor / Lead Auditor – how to improve your working

knowledge of ISO 27001 including essential definitions and requirements


– the complete audit cycle – how to evaluate an organisation’s

information security policy and objectives and relate them to your audit findings

Follow on courses – QMS, EMS and OHSAS Auditor/

Lead Auditor Conversion Courses

Date Location18 - 22 April 2016 Coventry

16 - 20 May 2016 Reading

20 - 24 June 2016 Cheshire

08 - 12 August 2016 Leeds


21 - 25 November 2016 Steventon

ISO 27001 Lead Auditor Conversion



– to have already successfully completed an Auditor / Lead Auditor course for another Management System like Environmental or Quality

You need this course if . . . – this course builds on the foundation

of your existing skills and knowledge


– learn the purpose, key definitions and principles of ISO 27001 to enable you to competently audit against this standard


Date Location27 - 29 June 2016 Daventry

25 - 27 July 2016 Weston

26 - 28 September 2016 Steventon


Ref A17433

Ref A17540

BOOK YOUR COURSE


Security

ISO 22301 Appreciation and InterpretationYou will learn . . . – the value of an effective ISO 22301

Business Continuity Management System and its contribution to your business

– how this standard can help your organisation meet business objectives and ensure ongoing availability of services and products

– the essential definitions, terminology and key requirements of ISO 22301 and transition from BS 25999


– skills relevant for those in information governance, risk management and information security

Follow on courses – Implementing a Business

Continuity System using ISO 22301

Date Location


Implementing a Business Continuity System Using ISO 22301

You need this course if . . . – you need to build on your existing

knowledge to implement a Business Continuity Management System

– learn the key elements of a BCMS including key definitions and transition from BS 25999


– you need to conduct a Business Impact Analysis, business risk related assessment and then develop appropriate plans

Follow on courses – Business Continuity Systems

Exercising and Testing

Date Location



Security

Business Continuity Systems Exercising and Testing

You need this course if. . . – you are implementing a Business

Continuity Management System and need to conduct an in-depth validation of it

– how to plan and manage a risk-based exercise and audit programme

– desk top walkthroughs, scenarios and simulations


– using the test results to improve your Management System

Follow on courses – Implementing a Business

Continuity System using ISO 22301

Date Location


Anti-Bribery Management System (BS 10500) Appreciation and Interpretation

You will learn . . . – to recognise the interrelationship

between business risk and anti-bribery expectations

– to relate the PDCA continual improvement model to BS 10500

– to explain the business benefits associated with implementing and maintaining an ABMS


– to describe the principal requirements of an ABMS based on BS 10500

Follow on courses – Business Improvement Tools and

Techniques

Date Location



BOOK YOUR COURSE



Integrated and combined

Integrating your Management Systems together is the natural way to improve the efficiency of your audit activities and audit programme.

Integrated and combined

Introduction to Integrated Management Systems

You will learn . . . – about the common elements

between ISO 9001, ISO 14001 and OHSAS 18001

– system elements that stand alone within an IMS

– how PAS 99 provides an IMS framework and other models such as EFQM Excellence


Follow on courses – Integrated Management Systems

Auditor

Date Location


Environmental Management System and Health & Safety Internal Auditing

You will learn . . . – the internal audit requirements,

similarities and differences of ISO 14001 and OHSAS 18001

– how to combine EMS and OH&S audits

– how to plan audits, gather objective evidence, report findings accurately and verify effectiveness of any corrective action


Follow on courses – Improving your Audit System

Date Location


Integrated Management Systems Auditor

You need this course if . . . – you need to carry out multi-

discipline audits – you need to learn the common

Management System requirements in ISO 9001, ISO 14001 and OHSAS 18001


– you need to identify the unique elements of these Management Systems that continue to stand alone


Date Location




Food safety

A recognised food safety management system demonstrates your commitment to quality in food production, packaging and processes.

Food safety


You will learn . . . – the purpose and aims of ISO 22000

for any organisation in the food supply chain from ‘farm to fork’


– in an easily accessible way how your ISO 22000 is relevant to your organisation and job role


Follow on courses – ISO 22000 Auditor/Lead Auditor

Date Location16 May 2016 Daventry

HACCP Principles, Interpretation & Application

You will learn . . . – HACCP principles based on Codex

Alimentarius requirements – benefits of developing a HACCP

system and how to align it with your Management Systems


Follow on courses – ISO 22000 Auditor/Lead Auditor

Date Location17 May 2016 Daventry


Food Safety Management Systems Lead Auditor


auditor and lead auditor in a Food Safety Management System

– to improve your working knowledge of ISO 22000

– how to apply the requirements and principles of ISO 22000 in the context of an audit



Date Location

18- 22 July 2016 Birmingham


Ref A17355

Food safety

FSSC 22000 Appreciation and Interpretation for Food Manufacturers

You will learn . . . – key features of the Food Safety

System Certification 22000 scheme – structure and principal requirements

of the standard and how it can benefit your organisation

– purpose of ISO 22002-1, it’s content and how it relates to FSSC 22000


Follow on courses – FSSC 22000 Lead Auditor

Date Location


ISO 22000 Auditor/Lead Auditor Conversion



– to have already successfully completed an Auditor/Lead Auditor Course for another management system like Environmental or Health & Safety and have experience of auditing Management Systems


You need this course . . . – to build on the foundation of your

existing skills and knowledge – to learn the purpose, key definitions

and principles of ISO 22000 to enable you to competently audit against this standard


Date Location


FSSC 22000 Appreciation and Interpretation for Food Packaging Manufacturers

You will learn . . . – key features of the Food Safety

System Certification 22000 scheme – structure and principal requirements

of the standard and how it can benefit your organisation

– the purpose of PAS 223/ISO 22002 for packaging (pre-requisite programmes and design


requirements for food safety in the manufacture and provision of food packaging), its content and how it interrelates with ISO 22000

Follow on courses – FSSC 22000 Lead Auditor

Date Location



Ref A17408

Business improvement

Our Business Improvement courses can provide the skills to improve organisational approach to developing and measuring performance, support in solving challenges and issues and help smooth the introduction of change.




Business Risk and Resillience

You will learn . . . – the skills to effectively assess business

impacts and the appropriate risk treatment measures

– the importance of business continuity

– how risk & resilience can support your organisations objectives

Course length: 2 day Price: £945

Follow on courses – Copy needed

Date Location18 - 19 May 2016 Glasgow


30 Nov - 01 Dec 2016 London

Enterprise Risk Management

You will learn . . . – how enterprise risk management

can support your organisations objectives

– how to effectively assess risk and how not all risk is bad.

– the importance of incorporating business continuity into the enterprise risk framework


Follow on courses – Copy needed

Date Location16 - 17 May 2016 Glasgow



Effective Performance Measurement

This course . . . – examines why performance

measures are important – shows how to apply a structured

framework for effective performance measurement

– explains how to define a well designed measure


Follow on courses – Problem Solving Tools and

Techniques

Date Location

13 December 2016 Birmingham

BOOK YOUR COURSE



Process Mapping and Improvement

You need this course if . . . – you need to map processes and

determine how they contribute to effective business management and improvement

– you need to define a process, establish purpose, boundaries and measures

– applying techniques to redesign and improve processes


Follow on courses – Failure Mode and Effects Analysis

Workshop

Date Location


Leading/Managing Change

This course . . . – explores the fundamental concepts

of managing change – explores how to gain support and

overcome resistance to change – shows why change programmes fail


Follow on courses – Effective Performance

Measurement

Date Location



Problem Solving Tools and Techniques

You will learn . . . – fundamentals of structured

approaches to problem solving including the 8D approach

– how to practically apply problem solving frameworks

– how to use corrective and preventative processes more effectively to drive improvement in your organisation


Follow on courses – Effective Performance

Measurement

Date Location



Medical

With more than 20 years’ experience as a notified body for the Medical and In Vitro Diagnostic Device Directives, LRQA has established an in-depth level of knowledge and understanding of conformity assessments and CE certification within the medical devices sector. With our experience of quality management systems and CE marking, we are able to deliver effective and robust training.


ISO 13485 Appreciation and Interpretation You need this course if . . . – You want an overview and an

understanding of the intent and requirements of ISO 13485 Medical Devices quality management systems (QMS)

– You want to know which version of ISO 13485 you need to implement within your organisation


You will learn . . . – The scope and application of the

ISO 13485 standard – The differences between ISO

13485:2003 and EN ISO 13485:2012 – Essential definitions and terminology

to help you interpret and apply ISO 13485 requirements

Date Location09 May 2016 London


17 October 2016 Birmingham


Medical Devices

ISO 13485 Implementation You need this course if . . . – you want to design and

implement an effective QMS based on ISO 13485

You will learn . . . – how to implement a QMS based on

ISO 13485


– how to develop a quality policy and objectives, and the need for documenting systems, processes and typical methods

– key features of risk assessment as defined in ISO 13485

– the importance and relevance of legislation





ISO 13485 Internal Auditor You need this course if . . . – you want to understand the best

practices to conduct an effective internal QMS audit in accordance with the requirements of EN ISO 13485:2012 and ISO 19011:2011

– you want to add value to your organisation and improve the effectiveness of the QMS


You will learn . . . – an overview of the ISO 13485

requirements – the role management systems

and internal audits play in helping business manage their risks

– how to plan your audits and how to develop the effective checklists

– how to carry out effective audits using LRQA’s 6 Stage Approach






IndexTransitionNew Standard Summary 13ISO 9001:2015 What’s It All About Then? 13ISO 9001:2015 Preparing For 14ISO 9001:2015 For Internal Auditors 15ISO 9001:2015 Lead Auditor Transition 15ISO 14001:2015 What’s It About Then? 16ISO 14001:2015 Preparing For 16ISO 14001:2015 For Internal Auditors 17ISO 14001:2015 Lead Auditor Transition 17

QualityISO 9001 Appreciation and Interpretation 19Internal QMS Auditor 20QMS Auditor/Lead Auditor 21QMS Auditor/Lead Auditor Conversion 21New Quality Systems Manager 22Management Systems Documentation 22TickITplus Scheme Appreciation and Interpretation 23TickITplus Foundation Course 23EMS Auditing for QMS Auditors 24ISO/TS 16949 Appreciation and Interpretation 24ISO/TS 16949 Internal Auditor 24Managing for Sustained Success 25ISO 22716 Appreciation and Interpretation 259100:2009 Appreciation and Interpretation 25

Environment and EnergyISO 14001 Appreciation and Interpretation 27Internal EMS Auditor 27EMS Auditor/Lead Auditor 28EMS Auditor/Lead Auditor Conversion 28New Environmental Systems Manager 29EMS Auditing for QMS Auditors 29Environmental Legislation - Getting Started 30Energy Management Principles 30Practical Implementation of an EMS 30

ISO 50001 Essentials for the Energy Team 31ISO 50001 Appreciation and Interpretation 31ISO 50001 Internal Auditor 31ISO 50001 EnMS Lead Auditor 32ISO 50001 EnMS Auditor / Lead Auditor Conversion 32

Audit ImprovementImproving Your Audit System 34Audit Report Writing 34 Advanced Internal QMS Auditor 35Facilitating Risk Based Auditing 35

Health & SafetyISO 45001 DIS Workshop 37OHSAS 18001 Appreciation and Interpretation 37OHSAS 18001 Internal Auditor 38OH&S Management Systems Auditor/ Lead Auditor 38OH&S Management Systems Auditor/Lead Auditor Conversion 39New Health & Safety Systems Manager 39

SecurityIntroduction to ISO27001:2013 41ISO 27001:2013 Implementation 41ISO 27001:2013 Internal Auditor 41ISO 27001:2013 Lead Auditor 42ISO 27001:2013 Lead Auditor Conversion 42Implementing a BCS using 22301 43ISO 22301 Appreciation and Interpretation 43Business Continuity Systems Exercising and Testing 44Anti-Bribery Management System (BS 10500) Appreciation and Interpretation 44

Integrated Management SystemsIntroduction to Integrated Management Systems 46EMS and H&S Internal Auditing 46Integrated Management Systems Auditor 46

Food and SafetyISO 22000 Appreciation and Interpretation 48HACCP Principles, Interpretation & Application 48Food Safety Management System Lead Auditor 48FSSC 22000 Appreciation and Interpretation for Food Manufacturers 49ISO 22000 Auditor/Lead Auditor Conversion 49FSSC 22000 Appreciation and Interpretation for Food Packaging Manufacturers 49

Business ImprovementEffective Performance Measurement 51Business Risk and Resilience 51Enterprise Risk Management 51Problem Solving Tools and Techniques 52Process Mapping and Improvement 52Leading/Managing Change 52

MedicalISO 13485 Implementation 54ISO 13485 Appreciation and Interpretation 54ISO 13485 Internal Auditor 54

Improving performance, reducing risk

April to October 2014

LRQALloyd’s Register Quality Assurance Limited1 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, B37 7ES, United Kingdom

TrainingT 0800 092 0453E [email protected] www.lrqa.co.uk/training

CertificationT 0800 783 2179E [email protected] www.lrqa.co.uk

Care is taken to ensure that all information provided is accurate and up to date. However, LRQA accepts no responsibility for inaccuracies in, or changes to, information. Lloyd’s Register and variants of it are trading names of Lloyd’s Register Group Limited, its subsidiaries and affiliates.© Lloyd’s Register Quality Assurance Limited 2016. A member of the Lloyd’s Register group. Pub. March 2016

lrqa.co.uk/training

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