lpi webinar - building online communities - dpg plc

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Building Online Communities Mike Collins Head of Community Development & Online Learning @ DPG plc 27 th March @ DPGplc @MikeCollins007 #LPIWebinar

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Our Community Manager Mike Collins ran a webinar for Learning Performance Institute on the subject of building online communities. The DPG Community supports all our CIPD qualifications and provides an open, collaborative and social space to support professional development.

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Page 1: LPI Webinar - Building Online Communities - DPG plc

Building Online Communities

Mike CollinsHead of Community Development & Online

Learning @ DPG plc

27th March @DPGplc @MikeCollins007

#LPIWebinar

Page 2: LPI Webinar - Building Online Communities - DPG plc
Page 3: LPI Webinar - Building Online Communities - DPG plc

Curiosit

y

Page 4: LPI Webinar - Building Online Communities - DPG plc

How?What?Why?

Page 5: LPI Webinar - Building Online Communities - DPG plc

How?

What?

Page 7: LPI Webinar - Building Online Communities - DPG plc

People don’t buy what you do but why you do it

The goal is to do business with those who believe in what you believe

Page 8: LPI Webinar - Building Online Communities - DPG plc

Internal communities can…..

• Redefine how we communicate• Connect people & create

networks• Spread knowledge• Crowd source knowledge • Foster innovation• Remove hierarchies• Destroy command & control• Discover the quiet talent• Raise awareness• Engage and nurture

VS.

Page 9: LPI Webinar - Building Online Communities - DPG plc

A group of people who share a concern or a passion for

something they do and learn how to do it better as they

interact regularlySource : Wenger and Lave

Page 10: LPI Webinar - Building Online Communities - DPG plc
Page 11: LPI Webinar - Building Online Communities - DPG plc

“So build it with them and around

them”

=

Page 13: LPI Webinar - Building Online Communities - DPG plc

Which one?

Page 14: LPI Webinar - Building Online Communities - DPG plc

The role of the community

nurturer needs to flex and change

depending on what stage the

community is at and where the

efforts are needed most

Image Source – Feverbee

Page 15: LPI Webinar - Building Online Communities - DPG plc

What would community managers be doing at the different stages ??

Growth Creation Established

Time

EffortEnergyFocus

Community manager visibility

Page 16: LPI Webinar - Building Online Communities - DPG plc

Learning & Development

Skills for a changing Workplace

Page 17: LPI Webinar - Building Online Communities - DPG plc

If this is where learning takes place We are still in the dark (ages)

Time to spread our wings Learning is everywhere

Page 19: LPI Webinar - Building Online Communities - DPG plc
Page 20: LPI Webinar - Building Online Communities - DPG plc

Early adopters and the tipping point

Page 21: LPI Webinar - Building Online Communities - DPG plc

The slope of enlightenment

Helping people get it

Page 22: LPI Webinar - Building Online Communities - DPG plc

Not everyone will contribute

However as long as we are creating the conditions ,

environments and content that people are benefiting

from and learning from then that’s OK

It’s a gradual process

Lurking is Learning

Page 23: LPI Webinar - Building Online Communities - DPG plc

You MUST wear the T-Shirt

Time

EffortEnergyFocus

Community manager visibility

Look for Opportunities to Influence

Page 24: LPI Webinar - Building Online Communities - DPG plc

The DPG Community

A community to support your continuous professional development

www.community.dpgplc.co.uk

CIPD Certificate in Learning & Development Practice

CIPD Diploma in Learning & Development Management

Page 25: LPI Webinar - Building Online Communities - DPG plc

To

You are what you share

Page 26: LPI Webinar - Building Online Communities - DPG plc

“Build it with them

and around them”

Page 27: LPI Webinar - Building Online Communities - DPG plc

Use Data and Analytics to shape what you do

Febru

ary

March

AprilMay

JuneJuly

August

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ber

October

November

December

January

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ary0

5

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My contributionsMember Contributions

Page Views per daySite visits per day

Community Growth Active Contributors

Page 28: LPI Webinar - Building Online Communities - DPG plc

Back to the WHY

“We provide CIPD approved qualifications for Learning

Professionals

What to study with us?

“We believe in providing a unique personalised learning experience and work hard to create conditions that support you throughout your

programme

We build capability that will help people and businesses transform and grow in the 21st

century

Want to study with us?