loyola social media april 2011

10
Organizations Engaging Customers Jack Monson Vice President Engage121, Inc.

Post on 21-Oct-2014

384 views

Category:

Business


3 download

DESCRIPTION

Slides from Jack Monson's presentation to Loyola students 4/7/2011

TRANSCRIPT

Page 1: Loyola Social Media April 2011

OrganizationsEngaging Customers

Jack MonsonVice President

Engage121, Inc.

Page 2: Loyola Social Media April 2011

Buy Me!

PUSH PULL

Page 3: Loyola Social Media April 2011

Great News for PR!

It’s still about great story telling –

just over new channels

3

Page 4: Loyola Social Media April 2011

Why PR?

•Public Relations = Relate to the Public

•PR Pros have the chops

•Social Media is not advertising

•Content integrated with (or repurposed from) all Communications

Page 6: Loyola Social Media April 2011

Is Social Media Making an Impact on Your Sales?

Page 7: Loyola Social Media April 2011

7

Social Media Adoption

Page 8: Loyola Social Media April 2011

Our Three Principles:

Engagement

Platform Neutrality It never made sense for us to focus on Twitter, Facebook, blogs or any other. To the extent possible, we integrate the social media platforms relevant to our clients

.

Solve Business ProblemsOur clients don’t use social media for the sake of being involved. Our clients are business people, focused on accomplishing defined objectives.

8

Community of Interest

Page 9: Loyola Social Media April 2011

Integrates your relevant SM platforms

With functions you need to:

Explore: monitor the social web

Listen: hear local customers, influencers

Speak: engage them locally, one-to-one

Evaluate: measure your efforts and results

Page 10: Loyola Social Media April 2011

Jack [email protected]

312.658.0600@jackmonson

www.jackmonson.com