lowe’s journey with becoming a collaborative company
TRANSCRIPT
Toronto, June 6-7 2016
Lowe's JourneyClarissa Felts, Lowe’s
@carolinagalTerry Cartwright, Lowe’s
@twcartwright
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Toronto, June 6-7 2016
Who is Lowe’s?
About Lowe’sLowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 16 million customers a week in the United States, Canada and Mexico through its stores and online at Lowes.com and Lowes.ca. With fiscal year 2015 sales of $59.1 billion, Lowe’s has more than 1,855 home improvement and hardware stores and 270,000 employees. Founded in 1946 and based in Mooresville, N.C.
Lowe’s Workforce Demographics • US Store 92.16%• US Corporate 3.43%• Canada Stores 2.16%• Contractors 1.26%• Mexico Stores 0.32%• Lowe’s India 0.20%• Canada Corporate 0.14%• Shanghai Sourcing 0.12%• ATG Store 0.12%• Mexico Corporate 0.08%
Lowe’s Workforce Demographics Workforce
US Store US Corporate Canda Stores Contractors Mexico StoresLowe's India Canada Corporate China Corporate ATG Store Mexico Corporate
Automated Processing• Tivoli Directory Integrator • Nightly• Modifies Profiles• Adds new Profiles• Inactivates Profiles • Update Contractor Photos
• Weekly• Marks Managers
Manual Overrides • Sync Profile with LDAP• Inactivate Profiles• Sync Application Features• Update Community Owners
Moderation • Moderation Team includes Members of • Store Communications • IT Solutions• IT Run
• We Expect the Community to be Self Policing based on our Social Media Policy
• We Link to Our Social Media Policy on the Footer of Every Connections Page
Toronto, June 6-7 2016
Use Cases
Cabinetry Concepts- Official Community
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