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LOW-INCOME W ATER CONSERVATION COLLABORATIVE PROGRAM March 12, 2019

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Page 1: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

LOW-INCOME WATER CONSERVATIONCOLLABORATIVE PROGRAM

March 12, 2019

Page 2: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 2

OVERVIEW

1. Who is RHA?

2. Energy Savings Assistance (ESA) Program Overview

3. ESA Water Coordination Program

4. Current WCP Participants and Measures Served

Page 3: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 3

WHO IS RHA?

Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider of outreach, enrollment, direct installation, inspection and

technical support services Program administrator for PG&E’s ESA program Administrator of PG&E’s ESA water-energy collaborative programs

Page 4: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 4

Provides low-income residential customers with no-cost home improvements to make their home more energy efficient, safe and comfortable.

ESA OVERVIEW

Page 5: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 5

ESA SERVICES

• Home energy assessment• Energy education• Installation of energy savings

measures, such as:• Weatherproofing• Lighting• Refrigerators• Furnaces• Hot water saving measures

• Enrollment in California Alternate Rates for Energy (CARE) energy bill discount

Page 6: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 6

HOT WATER MEASURES IN ESA

• Faucet Aerators• Low Flow Showerheads• Thermostatic Shower Valve• High Efficiency Washing

Machines• Pipe Wrap• Water Heater Blankets• Water Heater

repair/replacement• Toilet Tank Kit• Water Conservation Tip Sheet

Page 7: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 7

HOT WATER MEASURES INSTALLED BY ESA IN 2018

County Homes Served

Faucet Aerators

Clothes Washers

Thermostatic Valves

Showerheads Toilet kits

Amador 292 235 3 88 231 14

Calaveras 562 1,161 5 193 245 101

El Dorado 901 647 5 293 503 22

Placer 1551 2,426 12 933 1,802 139

Sacramento 4,359 7,147 18 4,686 5,200 1,872

San Joaquin 4,752 7,390 179 5,605 5,980 1,318

Solano 2,656 3,632 151 2,437 865 1,536

Stanislaus 3,228 5,250 23 3,991 3,971 1,169

Yolo 1,949 3,075 19 1,695 1,828 1,429

Totals 18,301 27,888 396 18,226 20,797 6,171

Page 8: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 8

Enhanced water conservation through water agency collaboration with ESA program

WATER COORDINATION PROGRAM GOAL

Page 9: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 9

WATER COORDINATION PROGRAM DESIGN

Program Design Basics:1. Cafeteria Style2. Mix of interior and exterior conservation3. Customer data sharing agreement4. Quality assurance program5. Data reporting and referrals

Page 10: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 10

MENU OPTIONS: INTERIOR

Toilet tab test Toilet replacement qualification evaluation Flapper installations High efficiency toilet direct installation Toilet retrofit referral ESA hot water measures when PG&E does not provide the source of

energy for the water heating Shower timer

Page 11: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 11

MENU OPTIONS: EXTERIOR AND OTHERS

Water conservation tip sheet

Outdoor waterusage assessment

Meter check and leak isolation

Water conservation education

Hose nozzles Water agency giveaways

Page 12: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 12

CUSTOMIZED OPTION SELECTIONSCalifornia American

WaterSolano County Water Agency

Yuba County Water Agency

Alameda County Water Agency

East Bay Municipal District

Toilet tab test X X X XToilet replacement qualification X X X X XFlapper installations X XHigh efficiency toilet direct X X XToilet retrofit referral X X XESA hot water measures X XShower timers X XOutdoor water usage assessment

X X X

Meter check and leak isolation X X XWater conservation education X XWater conservation tip sheet X XHose nozzles X XWater Agency Giveaways X X X

Page 13: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 13

WATER COORDINATION PROGRAM DATA

Data collected from 3 water coordination programs over

last 6 months

304

404

36

15

22

335

528

38

847

737

2382

404

0 500 1000 1500 2000 2500 3000

Basic Outdoor Assessment & Meter Check

Distribution of WA Supplied Information

Faucet Aerator

Flapper Replacement

Low Flow Showerheads

High Efficiency Toilet

Hose Nozzle

Leak Location Test

Referral to Water Agency

Shower Timer

Toilet Dye Tab Test

Water Agency Supplied Education

Water Measures in 1,434 Homes

1,434 homes served

Page 14: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Copyright © 2019 Richard Heath & Associates, Inc. 14

WATER COORDINATION PROGRAM SCOPING

Receive information on ESA program activity in service area

Determine which services are right for agency goals

Decide if pilot test makes sense

RHA develops turnkey program that meets specific needs

Page 15: Low-Income Water Conservation Collaborative Program · RHA? Energy, water and outreach program implementer Partner of municipal and investor-owned utilities for almost 40 years Provider

Questions & Discussion