PROFESSIONAL PROFILE

Detailed oriented, self-motivated and results driven professional experienced in medical terminology, client relations, office operations and quality assurance. Organized individual with a solid track record of assisting clients of different socio-economic backgrounds. Committed to the values of compassion, dignity, collaboration and responsibility. Excellent verbal and written communication skills.

EDUCATION AND CERTIFICATIONS

Bachelor of Science in Business Administration ǀ Everest University ǀ Expected Graduation July 2016

Associate of Science in Business Administration ǀ Everest University ǀ April 2014Relevant Coursework

Principles of Accounting Applied Business Law Strategic Planning for Business

Intro to Finance Intro to Human Resources Intro to Marketing

Business Law Workplace Relationships Principles of Management

Tax Preparation ǀ Jackson Hewitt ǀ Certified September 2015

HIGHLIGHTS OF QUALIFICATIONS

Over 20 years of experience in providing professional care to patients Electrocardiograph (EKG) Certification Diversified Medical Records Services (DMRS) Training CNA and CPR Certified 131556141 Community Outreach Demonstrated human relation capability and effective communication skills Excellent organizational and time management skills Proven ability to coach and train others EHR (i.e. fully customizable charts, eRx, labs, integrated billing, automatic appointment reminders) MS Office Suite, Data Entry (40 WPM)

PROFESSIONAL EXPERIENCE

HealthSouth Rehabilitation Center, Chattanooga, TN February 2004 – January 2015Certified Nursing Assistant/Unit Secretary

Performed secretarial duties, processing patient intake, output information, and recording information into their charts

Managed patient records verifying that all forms paperwork lab work and referrals were properly documented Coordinated patient care with other departments specialist visits and lab orders and prepared discharge paperwork Managed supplies and restocked inventory to ensure optimal availability for patient care Ensured all team members carried out scheduled tasks Complied constantly with HIPAA standards while preparing patient documentation and in other

interactions Observed Blood Pressure and Cardiac monitor and reported abnormal heart rhythms Responsible for reporting any health issues to the supervising nurse

Life Care Missionary Ridge, Chattanooga, TN October, 2009 – June 2011Certified Nursing Assistant

Assisted patient with daily living tasks, recorded vital signs, reported abnormal vital signs to charge nurse

Preserved patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

Consistently delivered empathetic care

PH: (423) 708-7834 ǀ Email: louisecooperl54@yahoo.com Chattanooga, TN 37410LOUISE BELL

Page 2 – Louise Bell Resume Documented patient behaviors and any changes in symptoms

Memorial Hospital, Chattanooga, TN February 2007 – June 2009Certified Nursing Assistant

Responsible for providing nursing assistance Supervised patients with diminish capacity and monitor safety hazards Collaborated effectively with interdisciplinary team to carry out doctor’s orders and optimal treatment Responsible for test and chart vital signs including blood pressure, temperature, and blood sugar levels Assisted patients with essential activities required for daily living such as helping them with meals,

transferring patients using assistive devices, bathing, grooming and dressing

Parkridge Medical Center, Chattanooga, TN June 1994 – July 2003Certified Nursing Assistant

Preserved patient dignity and assured patient’s dignity while carrying out tasks such as diapering, bed-pan changes, bathing and emptying drainage bags

Responsible for monitoring vital signs including temperature, pulse, respiration and blood pressure Assessed vital, noted information, and reported major changes to nursing staff Ensured accurate and timely flow of patient information Maintained thorough patient records and kept on updating healthcare team on various patients’ status

AFFILIATIONS

2014 Member, Premier Networking Organization for Professionals 2012 Member, Hospital and Healthcare Professionals, LLC