los angeles, ca ncma 41st annual west coast educational conference risks and rewards--achieving the...

NCMA 41st Annual West Coast Educational ConferenceRisks And Rewards--Achieving the Proper Balance 1Los Angeles, CA

A Professor’s Perspective on Partnering to Achieve Strategic Human Capital Management Goals and Objectives

John B. Wyatt III, JD, PDCM, CPP, CPPM

Full Professor, Coordinator of CM Programs

California State Polytechnic University, Pomona

Helping You Get the “Green Light”: The e-Focus of Human Capital Management


Human Capital Management

• It is the current “CCPP” of the day


Human Capital Management

• Many prior CCPP’s have been OUTSTANDING successes– Total Quality Management– Life Cycle Management, etc, etc.

• Other benefits of CCPP’s


President Bush’s Perspective on Human Capital Management

• “Government likes to begin things-to declare grand new programs and causes and national objectives. But good beginnings are not the measure of success. What matters in the end is completion. Performance. Results. Not just making promises, but making good on promises.”

President George W. Bush

(President’s Management Agenda, President’s Message, page four)


What HCM means to the Government

• President’s Management Agenda (8/01)– Established “traffic light rating program”

(Executive Branch Management Scorecard) to measure each agency’s implementation success.

– GAO report (February 2001) adds human capital management to government wide “high risk list” of federal activities.


What HCM Means to Industry/Academe

• Hallmark Text – The ROI of Human Capital: Measuring the Economic Value of Employee Performance by Jac Fitz-enz, AMACOM Books 2002 (ISBN 0814405746)

• Significant in Recognizing the Value of Education as part of HCM


Education as Key Part of ROI of HCM

• “Nevertheless, people are the only element with the inherent power to generate value… [w]e know from the human capital value added and the human capital ROI formulas … that people do make money for companies. It only makes sense, then, to invest in them [in education, training and development programs]… and to monitor that investment.

• (ROI, page 13, 43).


Nutty Professor’s Perspective on HCM

• Education is the key implementation tool– The e-Focus of HCM– The EDUCATION focus


The Five e’s of the HCM e-Focus

Recruiting Training Retaining Rewarding

Enlist Educate Enhance Enlighten Empower


Nutty Professor’s Perspective: Education as the e-Focus of HCM

• Human capital management is trying to improve the productivity of the workforce using two things: utilizing new tools (technology) and education

• Education is the cornerstone of both objectives since tools/technology cannot be used effectively without knowledge


University Programs Contribution to the HCM e-Focus: Achieved By Partnering

• Enlist (new hires)– Getting the “best and brightest” with minimal

learning curve. How?• Internships – allow “try before you buy” and augment

classroom learning with real life application.• Loaned “Executive Professor” or “Professor for a Day”

Programs• Government/Industry participation in University “Advisor”

“Experts from Industry” “Senior Project” “Curriculum Development/Review programs

• Licensing university programs to use government or industry tailored systems, software and other tools as instructional aids.


E-Focus: Education vs. Training

• Education presents the “best from both worlds”:– Training which focuses on mastering job-

related skills and competencies– Educating to “think out of the box” so as to

recognize the potential application of new skills and technologies.

– Cross-disciplinary approach benefits employer and employee


E-Focus: Education is Best Value

• Education presents the “best from both worlds”:– Training which focuses on mastering job-

related skills and competencies– Educating to “think out of the box” so as to

recognize the potential application of new skills and technologies.

– Cross-disciplinary approach benefits employer and employee


Education: Enhances the Employee

• Degree based programs provide significant additional benefit over non-degree courses or certificate programs.

• A degree bearing certificate program is NOT an oxymoron even for an AACSB accredited university.

• Cal Poly Boeing Professional MBA Professional Certificate in Contract Management Program


MBA with Contract Management EmphasisMBA with Contract Management Emphasis

MBA Decision (GMAT)

GBA 530

GBA 532

QTR

1

START

Graduation

FINISH

GBA 552

GBA 599 A

QTR

2

GBA 608/609

GBA 615/616

QTR

5

GBA 645/646

GBA 652/653

QTR

6

GBA 687/688

GBA 695 or 696

QTR

8

GBA 599 B GBA 501

QTR 3Master’s

CertificateGBA 502 GBA 503

QTR 4

GBA 683/684 GBA 628/629

QTR 7


MBA and Professional Certificate in Procurement and Commercial Contract Management Emphasis

MBA and Professional Certificate in Procurement and Commercial Contract Management Emphasis

Quarter 1-Legal Environment of Business (GBA 530)-Contract and Procurement Management (GBA 532)

Quarter 2 *-Cost and Price Analysis of Procurement (GBA 552)-Contract and Procurement Law (GBA 599A)

Quarter 3-Principles of Acquisition and Purchasing (GBA 599 B)-Business Foundation I (GBA 501)

Quarter 4 **-Business Foundation II (GBA 502)-Business Foundation III (GBA 503)

Quarter 5-Managerial Accounting (GBA 608/9)-Organizational Behavior (GBA 615/6)

Quarter 6-Advanced Financial Management (GBA 645/6)-Marketing Seminar (GBA 652/3)

Quarter 7-Business Research Methods (GBA 683/4)-Management Science (GBA 628/9)

Quarter 8 ***-Management Policies and Strategies (GBA 687/8)-Project or Thesis (GBA 695 or GBA 696)

* End of Quarter 2MBA Decision (GMAT)

** End of Quarter 4Certificate Ceremony

*** End of Quarter 8Completion of MBA


Degree Programs: Value Added Educational Enhancements

• Degree Programs can articulate with other university programs such as DAU courses

• Degree Programs can be offered on-site or through a multi-modal instructional approach (satellite, internet, video-conference, BlackboardTM and combinations thereof)


Education and Enlightenment

• Education enlightens employees that “beyond aFAR” approaches may exist to solve procurement challenges

• Education fosters “Leadership Development” by providing management tools, technological skills, enhanced self confidence and personal accountability for resolving work-related challenges.


OPM’s Declared Concurrence

• OPM quote• Continuous Investment in learning and workforce development

is essential for improving the performance of the Federal Workforce and enhancing the services provided by the Federal Government. Workforce development is essential in attracting and retaining a knowledgeable and skilled workforce.

• Encouraging agencies, management, and employees to be accountable for continuous learning is important to us. We are dedicated to providing the Federal human resource development community and its strategic partners the necessary guidance and tools that assist agencies to achieve their strategic goals and create a highly trained workforce.

• http://www.opm.gov/hrd/lead/index.asp


Education=Empowerment

• Educated senior leaders who are committed to personally developing reform initiatives focused on continuous improvements are a critical element of achieving success factors.

• Educated leaders take steps that foster an environment that empowers employees– Training programs and support of continuous learning– Employee teams to accomplish goals– Delegating authority to the effective level– Planning and sharing


What Does It Take for A University to be a Strategic Partner?

-Accreditation (continuous improvement)

-processes, evaluating

-Articulation

-Competency Identification/Correlation

-Curriculum developed in collaboration with industry to meet the demands of the market


Potential HCM E-Focus Partnership

• Internships• Grants• Endowed Chairs• Grants• Experts from Industry

– Loaned Professors– Industry/Government Advisory Panels– Senior Projects/Thesis Advisors


Creativity in Delivery

• Government/industry need for non-traditional methodology– Multimodal methods

• Off-campus programs• Satellite• Internet• Video tape • Combinations


Implementation

• “DAU’s Partnering Program”

• Coordination with professional association certification programs

• Enhanced articulation

• Mini-programs

• Coordinated recruitment program

• Internships


Goal: Together We Can Achieve The “Green Light”


Thank You

Questions?

John B. Wyatt III JD

(909)869-2407

[email protected]


Special Thanks to Cal Poly Students and Alumni:

• Richard Bagge • Narcis Cosa• Fred Dunn• Hieu Nguyen• Bobbie Recchio• Elena Salas• Aren Vartanian

los angeles, ca ncma 41st annual west coast educational conference risks and rewards--achieving the...

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