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London Borough of Redbridge Thursday 1 st March 2018 Community Associations: Exploring the Potential

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Page 1: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

London Borough of Redbridge

Thursday 1st March 2018

Community Associations: Exploring the Potential

Page 2: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

White City Enterprise

Community Business (charity) – our aim is to demonstrate the impact the local community, in partnership with others, can have on improving public services and local lives.

Three key areas of work:

1. Take on the running of local public buildings

2. Support development of the Neighbourhood Forum

3. Improve Health and Social Care outcomes

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Page 3: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

What are we doing

• Running local community centre

• Administering Big Local (£2m funding over 10 years)

• Social Prescribing contract with Hammersmith & Fulham CCG

• Local health centre asset management contract with CCG – Better use of local health centre

– Make sense of health system for local people

• Community Champions contract with public health – 18 volunteers

– Promote health messages

• 11 paid staff, lots of volunteers, turnover c.£350,000 pa

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Page 4: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Key project - health and social care

Working together at a locality level (Wormholt and White City Ward) there is the potential for:

1. Improving the health and wellbeing of local people

2. Building a stronger more resilient community

3. Reducing the demands placed on service providers

4. Evidencing that community-based solutions can impact upon these issues

Page 5: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Key partners

• LB Hammersmith & Fulham (Social Care, Housing, Public Health)

• Hammersmith and Fulham CCG

• Local GP Federation

• Imperial College Healthcare NHS Trust (3 local hospitals)

• Imperial College School of Public Health

• Central London Community Healthcare - Community Nursing

• SOBUS (Local CVS organisation)

• Local third sector organisations

• Citizens Advice Bureau

This is just for health and social care. The neighbourhood forum includes c. 40 organisations

Page 6: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

What are we trying to do?

Detailed understanding of spend and demand

Understanding of community capacity

(assets) – people, organisations and physical

assets

What could we collectively do to support this capacity to positively impact on health and wellbeing?

Page 7: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

<£26m spent pa on health and social care

Data based on 13,000 population - likely to be far higher based on deprivation in the ward. Excludes children’s social care.

Page 8: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Community capability

• Do we understand the capability that exists in the community?

• Is this capability fully considered when commissioning and delivering services? – Promoting public health messages

– Augmenting re-ablement services

– Speeding up or supporting hospital discharge

– Releasing pressure on GPs

– Reducing isolation and lonliness

Page 9: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Community capability

• Now have database of 400+ people who deliver services in the community

• 120+ organisations that deliver services - we have surveyed them…

Page 10: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Survey results

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Page 11: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Survey results

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Page 12: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Survey results

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Page 13: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Survey results

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Page 14: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

What have we discovered

Page 14

Organisation Lonliness Carer resilience Nutrition PromotionIndependent living

at homeFinancial health

Abbey Leisure Centre 2 2 1 1 1

Active Age 3 2 1 2 3 1

Al Medina Mosque 2 1 2 2 2 1

Alnoor Cultural and Educational Trust 2 1 2 2 2 1

Band D Together 3 3 1 1 2

Barking and Dagenham Volunteer Bureau 3 2 2 3 2 2

Barking Celestial Church of Christ 2 1 2 2 2 1

Barking Learning Centre 2 1 0 1 0

Benita Yoga 1

Bestway International Christian Centre 2 1 2 2 2 1

Bow Arts Studios

Calvary Charismatic Baptist Church 2 1 2 2 2 1

Chain Reaction Theatre 1

Chit Chat Club 3 2 1 1

Citizens Advice Bureau 2 2 3

Community Concord (Community Group) 2 1 2 2 2 1

Contact the Elderly 3 3

Corner Stone Foundation church 2 1 2 2 2 1

Creative Barking and Dagenham

Cultural Connectors

DABD 2 3 2 3

Dance For Life (Eastbury Manor) 1

Diverse Communities

East London Parkinson's Support Group 2 2 2

East Thames Housing Association 1 1

Elim Christian Centre 2 1 2 2 2 1

Friends of Greatfields Park 3 2 1

Gascoigne Community Centre 3

Gascoigne Primary School 1 2 1

Greatfields Secondary School 1 2 1

Green House Surgery 2 2 2 2 2 2

Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Health Watch

Hope Food Bank 1 3 1

King Edwards Medical Centre 2 2 2 2 2 2

LBBD 3 3 3 3 3 3

Local Pharmaceutical Committee 2 2 2 2

Met Police

Millicent Preston House

Movers Lane Surgery 2 2 2 2 2 2

NELFT

Pensioners Club 3 3 2

Rivers of Joy

Seawall Court TRA

Shaftesbury TRA

Shifa Practice (based at Orchards) 2 2 2 2 2 2

Shpresa Programme 2 3 2

St Margarets Parish Church 2 1 2 2 2 1

Studio 3 Arts 2 2

Page 15: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Armed with that information…

• Develop programme of work to deliver projects that will have the specific aim of: • Using community assets to improve health and wellbeing

• Building a stronger more resilient community

• Reducing demand on services

• Build an evaluation methodology that will allow us to evidence (and attribute) improvements

• Support through identification of “control” area / counter factual

• Agree terms for sustainability i.e. budget reallocation

Undertaking feasibility study and proof of concept A&E

visits for 0-5 year olds and reducing loneliness and isolation

Page 16: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Key lessons – voluntary sector

• Be sensitive to the risks that the 3rd sector presents to statutory sector

• Draw together the voluntary sector, don’t compete

• Try to move beyond the “usual suspects”

• Try to move from “holding out the begging bowl” to evidencing impact on demand

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Page 17: London Borough of Redbridge · • Central London Community Healthcare - Community Nursing ... Green House Surgery 2 2 2 2 2 2 Health Visiting (Orchards Health Centre) 2 2 2 2 2 2

Key lessons for statutory sector

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• Understand the assets in your communities

• Don’t approach communities on a broad front

• When commissioning ask “could the community do this better?”

• Recognise and embrace the culture change that is required