london borough of redbridge · • central london community healthcare - community nursing ......
TRANSCRIPT
London Borough of Redbridge
Thursday 1st March 2018
Community Associations: Exploring the Potential
White City Enterprise
Community Business (charity) – our aim is to demonstrate the impact the local community, in partnership with others, can have on improving public services and local lives.
Three key areas of work:
1. Take on the running of local public buildings
2. Support development of the Neighbourhood Forum
3. Improve Health and Social Care outcomes
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What are we doing
• Running local community centre
• Administering Big Local (£2m funding over 10 years)
• Social Prescribing contract with Hammersmith & Fulham CCG
• Local health centre asset management contract with CCG – Better use of local health centre
– Make sense of health system for local people
• Community Champions contract with public health – 18 volunteers
– Promote health messages
• 11 paid staff, lots of volunteers, turnover c.£350,000 pa
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Key project - health and social care
Working together at a locality level (Wormholt and White City Ward) there is the potential for:
1. Improving the health and wellbeing of local people
2. Building a stronger more resilient community
3. Reducing the demands placed on service providers
4. Evidencing that community-based solutions can impact upon these issues
Key partners
• LB Hammersmith & Fulham (Social Care, Housing, Public Health)
• Hammersmith and Fulham CCG
• Local GP Federation
• Imperial College Healthcare NHS Trust (3 local hospitals)
• Imperial College School of Public Health
• Central London Community Healthcare - Community Nursing
• SOBUS (Local CVS organisation)
• Local third sector organisations
• Citizens Advice Bureau
This is just for health and social care. The neighbourhood forum includes c. 40 organisations
What are we trying to do?
Detailed understanding of spend and demand
Understanding of community capacity
(assets) – people, organisations and physical
assets
What could we collectively do to support this capacity to positively impact on health and wellbeing?
<£26m spent pa on health and social care
Data based on 13,000 population - likely to be far higher based on deprivation in the ward. Excludes children’s social care.
Community capability
• Do we understand the capability that exists in the community?
• Is this capability fully considered when commissioning and delivering services? – Promoting public health messages
– Augmenting re-ablement services
– Speeding up or supporting hospital discharge
– Releasing pressure on GPs
– Reducing isolation and lonliness
Community capability
• Now have database of 400+ people who deliver services in the community
• 120+ organisations that deliver services - we have surveyed them…
Survey results
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Survey results
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Survey results
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Survey results
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What have we discovered
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Organisation Lonliness Carer resilience Nutrition PromotionIndependent living
at homeFinancial health
Abbey Leisure Centre 2 2 1 1 1
Active Age 3 2 1 2 3 1
Al Medina Mosque 2 1 2 2 2 1
Alnoor Cultural and Educational Trust 2 1 2 2 2 1
Band D Together 3 3 1 1 2
Barking and Dagenham Volunteer Bureau 3 2 2 3 2 2
Barking Celestial Church of Christ 2 1 2 2 2 1
Barking Learning Centre 2 1 0 1 0
Benita Yoga 1
Bestway International Christian Centre 2 1 2 2 2 1
Bow Arts Studios
Calvary Charismatic Baptist Church 2 1 2 2 2 1
Chain Reaction Theatre 1
Chit Chat Club 3 2 1 1
Citizens Advice Bureau 2 2 3
Community Concord (Community Group) 2 1 2 2 2 1
Contact the Elderly 3 3
Corner Stone Foundation church 2 1 2 2 2 1
Creative Barking and Dagenham
Cultural Connectors
DABD 2 3 2 3
Dance For Life (Eastbury Manor) 1
Diverse Communities
East London Parkinson's Support Group 2 2 2
East Thames Housing Association 1 1
Elim Christian Centre 2 1 2 2 2 1
Friends of Greatfields Park 3 2 1
Gascoigne Community Centre 3
Gascoigne Primary School 1 2 1
Greatfields Secondary School 1 2 1
Green House Surgery 2 2 2 2 2 2
Health Visiting (Orchards Health Centre) 2 2 2 2 2 2
Health Watch
Hope Food Bank 1 3 1
King Edwards Medical Centre 2 2 2 2 2 2
LBBD 3 3 3 3 3 3
Local Pharmaceutical Committee 2 2 2 2
Met Police
Millicent Preston House
Movers Lane Surgery 2 2 2 2 2 2
NELFT
Pensioners Club 3 3 2
Rivers of Joy
Seawall Court TRA
Shaftesbury TRA
Shifa Practice (based at Orchards) 2 2 2 2 2 2
Shpresa Programme 2 3 2
St Margarets Parish Church 2 1 2 2 2 1
Studio 3 Arts 2 2
Armed with that information…
• Develop programme of work to deliver projects that will have the specific aim of: • Using community assets to improve health and wellbeing
• Building a stronger more resilient community
• Reducing demand on services
• Build an evaluation methodology that will allow us to evidence (and attribute) improvements
• Support through identification of “control” area / counter factual
• Agree terms for sustainability i.e. budget reallocation
Undertaking feasibility study and proof of concept A&E
visits for 0-5 year olds and reducing loneliness and isolation
Key lessons – voluntary sector
• Be sensitive to the risks that the 3rd sector presents to statutory sector
• Draw together the voluntary sector, don’t compete
• Try to move beyond the “usual suspects”
• Try to move from “holding out the begging bowl” to evidencing impact on demand
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Key lessons for statutory sector
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• Understand the assets in your communities
• Don’t approach communities on a broad front
• When commissioning ask “could the community do this better?”
• Recognise and embrace the culture change that is required