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PTRANSCRIPT
The World Isn’t Flat!Leadership Lessons from
Around the Globe
LOMAMarch 2, 2011
Barbara Mulhern FowlerJ.D., LL.M, CLU, ChFC
Go to the peopleLive among the peopleLearn from themLove themStart with what they knowBuild on what they haveBut of the best leaders,When their task is accomplished,Their work is done,The people will remark,“We have done it ourselves”
By Lao Tzu
Old Chinese Proverb
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Cultural Diversity
1. Hearing that a nine year old girl was not allowed to play with a classmate because the classmate did not do well in her school grades makes me feel …..
2. Seeing a six-year old getting on a subway alone in a major city makes me think her parents are …..
3. Finding out that a good student was giving her answers to several other students taking a test made me think that …..
4. Seeing someone throw trash on the street makes me wonder if …..
5. Interviewing a candidate for an executive level position who answers several questions with the preface “my psychologist and I have discussed this” makes me feel……
Choice in Culture
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When making choices, do you consider what is best for you or what is best for you and the people around you?
In what areas do you like to have choices? Where would you prefer not to have a
choice? Individualist versus Collectivist culture?
Making Assumptions
Don’t make them
If you do, assume the best intentions
Our assumptions are always biased
Seek first to understand, then to be understood
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Failing Forward
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“Good people are good because they have come to wisdom from failure. We get very little wisdom from success.”
William Saroyan
Failing Forward
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Inexperience
Inability Inaction
Fear
FearCycle
Failing Forward
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Experience
AbilityAction
Confidence
Fear
ForwardCycle
Success
Failure
Don’t Make Excuses
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“Do what you can with what you have at the time.”
Teddy Roosevelt
Take Responsibility – 100%
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I need to do a better job of explaining this…
I must not have been clear enough…
I was at fault…
Learn to Have Difficult Conversations … Constructively
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“If we avoid confronting people…we rob the other person of the opportunity to improve things.”
Douglas Stone
The Power of Teams
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T – E – A - M
Together Each Achieves More
Or…
Together Each Achieves Mediocrity
Making Dreams into Reality
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Write them down Say them out loud Make them specific Ask for help Give permission to others to hold you
accountable
“It is never too late to become what you might have been.”
George Eliot
Use Open-Ended Questions
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To develop a team
To give/get feedback
Get independent opinions, not group consensus
Second person to speak
Give Them Permission to Supervise You
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If you see me having difficulty, please….
If I am not clear, please….
I would appreciate it if you….
Change is Not Easy
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“Without change, there can be no growth. Without change, there can be no improvement.”
Robin Sharma
“The Common Denominator of Success”
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“Successful people form the habits of doing the things that failures don’t like to do.”
Albert E.N. Gray
Make it Harder “Not” to Get Up
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Michelangelo’s David
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