l/o/g/o module 8. 8.1 training 4 reading: training courses 1 2 3 5 listening: assessing training...

L/O/G/O

Module 8Module 8

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8.1 Training8.1 Training

4

Reading: Training courses1

2

3

5

Listening: Assessing training needs

Speaking: Giving reasons for and against

Grammar: -ing form and infinitive

Speaking: Discussing training needs


• 1. What kind of course do you have done? What do you think make an effective course?

• -the teacher• -the other people on the course• -the facilities• -the approach/methods• -how much it responds to your needs• -…


2. Imagine you are a training manager and you receive information on the two courses below. Read these statements from people at your company and decide which course would suit them.

THE EFFECTIVE LEADER TEAM BUILDING


training coursesTHE EFFECTIVE LEADER

This online course will make you a more effective leader – whether you’re responsible for leading a project, a team, a unit, a department or even a company! Whatever your role, we’re assuming you must lead people in order to achieve results. This course focuses on ACTION you can take to ensure people follow you so you get results.

Duration: Approx. 2 hours.

This is an online product and for a single user.

Course price: £50.00 + £8.75(VAT)= £58.75

BUY NOW

TEAM BUILDING

Organisations have always relied on teams in some form. But now there is more emphasis on groups of people working in teams, taking joint responsibility for achieving standards and meeting objectives. This course explores the key factors that make teams effective and the skills required to build, strengthen and maintain the team.

Duration: Approx. 2 hours.

This is an online product and for a single user.

Course price: £50.00 + £8.75(VAT)= £58.75

BUY NOW


Answers Answers

• 1. The people in the first and fourth statement would probably benefit from the Effictive Leader course because they are both having problems with their staff

• 2. The other people in the second and third statement refer to situations where people are not working well with others.


Listening: Assessing training needs1. Listen to a conversation between a training manager and Sergio.

1) Which course does Sergio want to take? Why?

2) What do Sergio and the training manager disagree on?

Sergio wants to take both of the courses because they will help him with his new role.

They disagree on whether online training is as effective as face-to-face training.


2. Listen again. Work in pairs.

Student A: Listen and list the training manager’s arguments for online training on the left of the table.

Student B: Listen and list Sergio’s arguments for face-to-face training on the right of the table.

Online training Face-to-face training

- you don’t need to go away- you arrange things around your work

- you can communicate with other people on the course- you can do it from home

- it’s cheaper

- you get new ideas from other people on the course

- networking

- you can ask the tutor questions


Can you think of any more arguments for and against online training?Can you think of any more arguments for and against online training?

Online training

1.Relax and more comfortable;

2.More flexible, may do it anytime and anywhere


GrammarGrammar• 1. Look ant what Sergio says in listening 8.1

• 1) Use the –ing form after a preposition.• (For using)

• 2)Some verbs are followed by the –ing form• (Suggest doing)

• 3) Some verbs are followed by the infinitive form.• (Need to speak)


Grammar: -ing form and infinitive1. Complete these sentences from the conversation between Sergio and his training manager. Write the verb in brackets as an –ing form or infinitive.

1) I’m interested in ________ (do) both of them.

2) It involves _______ (tell) people what to do.

3) So would you like ________ (enroll) for both of them?

4) Yes, but I can’t afford _______ (take) any more time off this month.

5) Online means you train by _______ (use) the Internet.

6) Oh, I see. I remember _______ (do) something similar by post.

7) The problem is that I’d prefer _______ (have) a course with other people in a room

8) If I do it online, I won’t have the opportunity for _______ (network) with people.

9) If I’m working at my desk I always stop _______ (answer) the phone…

10)The other thing is that if you want ______ (do) both courses, it’s cheap.


• 3. Some verbs can be followed either by an-ing form or an infinitive. Look at these pairs of sentences and decide if there is a big difference in meaning.

• P78


语法小结要点解释：语法小结要点解释：语法小结要点解释：语法小结要点解释：1 ）在动词 + 介词后使用 -ing 形式• eg. She’s working on fixing the problem Have you thought of moving into sales?2) 在一些固定动词后使用 -ing 形式，这些动词包括

consider, delay, dislike, enjoy,mind, postpone, practice, recommend, suggest 等

eg. Have you considered changing the color?3) 在一些动词只跟不定式，这些动词吧包括 afford,

arrange, decide, manage, want 等 eg. We can’t afford to do this.


4) 一些动词即可跟 -ing 也可跟不定式，这些动词包括 advise, propose, begin, continue, like prefer等。

eg. We advise you to take two weeks off./We advise taking two weeks off.

5) 一些动词跟 -ing 和跟不定式意思会有很大不同。 eg. I stopped to work on this new project. I stopped working there years ago.另一些则没有区别 eg. We prefer to stay at home during the week./

We prefer staying at home during the week.


Reading

Listening

Listening

Writing

Responding to a letter of complaint

The importance of listening

Good and bad listener

Showing you’re listening

Speaking

A letter of complaint

Vocabulary

8.2 Showing you’re listening

Linking phrases


Reading Reading• 1. How do you know when someone is

listening to you? (a good listener)• -Look like he/she cares about my remarks• -Show interest• -Ask relevant questions• -With direct eye contact and an attentive

expression• -Without any look of distraction• -Not doing other work, like answering emails or

looking at the screen of his/her computer


2. Write CORRECT if there is no extra word.2. Write CORRECT if there is no extra word.

• P80


Listening: Good and bad listeners1. Listen to four conversations. In each conversation, is the other person a good or bad listener? How do good listeners show they are listening?

Conversation 1 GOOD / BAD




Good. The person asks questions and use encouraging words like “really?”

Bad. The person interrupts and gives an opinion straightaway.

Bad. The person says what to do without finding out how the other person feels.

Good. The person checks and shows understanding.


2.Read these expressions. Which expressions would you use to show you’re listening?2.Read these expressions. Which expressions would you use to show you’re listening?

• 1. Let me check I’ve understood you.

• 2. So what you’re saying is … Is that right?

• 3. I see what you mean.

• 4. That’s interesting

• 5. I see.

• 6. Why do you think that is?

• 7. Really?


VocabularyVocabulary1. You work for a training company and

receive this letter. In which paragraph do you find out…

1) The purpose of the letter? The purpose is always in the first paragraph of the

letter. In this case the purpose is to complain.2) What happened? The explanation of what happened is in the second

paragraph where more detail is generally given in a letter to support the first paragraph. In this case, the trainer was late and sessions were delayed. The two members of staff also didn’t like the trainer’s approach.

3) What action the sender requires? The final paragraph should explain the action the

sender requires. The sender wants to receive an explanation.


1) The purpose of the letter?

2) What happened?

3) What action the sender requires?

The purpose of the letter is always in the first paragraph of the letter. In this case the purpose is to complain.

The explanation of what happened is in the second paragraph where more detail is given to support the first paragraph….

The final paragraph should explain the action the sender requires. The sender wants to receive an explanation.


2.Look at the words in bold in the letter: write them into this table.

Cause and effect contrasting Additional information

Because of

Following

due to

As a result of

However

Nevertheless

despite

In addition to

Furthermore

moreover

3. Complete sentences 1-6 with a suitable word or phrases from the table.1) I am writing __________ a problem with a product I recently bought from you.

2) The advert contains misleading information. __________, it is unsuitable for children.

3) I have complained about this twice before. ___________, you have continually taken no action to resolve the issue.

4) _______________ having written to them, she has received no reply.

5) We will no longer use your services in the future. __________ we will be contacting our lawyers to discuss possible legal action.

6) _________ further increases in your prices, we are changing supplier.

L/O/G/O

Thank you!Thank you!

l/o/g/o module 8. 8.1 training 4 reading: training courses 1 2 3 5 listening: assessing training...

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