Locating TTVN Schedules / Site Codes

Training Tutorial

Computer Information Service

CIS Helpdesk 409.740.4714“CLB” Class-Room Lab Bldg #3007

LRC Helpdesk 409.740.4480“LRC” Learning Resource Center – Bldg#3010

helpdesk@tamug.edu

TTVN is the wide area data and interactive communications network that serves

• the thirteen Texas A&M campuses • the Health Science Center• seven research and service agencies of the Texas A&M

University System (TAMUS) 

• The network also serves numerous affiliated colleges and universities, K-12 school districts, and state agencies throughout Texas

• The core TTVN network consists of over 120 primary wide area network sites and more than 300 videoconference sites

TTVN provides following services

http://ttvn.tamu.edu

•videoconference scheduling•facilitation services

•VC user/technical support•multi-point VC bridging

•ISDN/IP gateways•live and archive webcasting

•VC equipment repair. for more info visit their

website

ttvn.tamu.edu

How to Look Up TTVN classeshttp://ttvn.tamu.edu

Getting Started: Choose

Video Site List

Narrow down the results for only TAMUG sites

Type GV into the

Site Code field

TAMUG has 6 TTVN SitesSite names were changed Summer 2011

To View site schedule Click on the Site Code (Full Name)

to view site schedule Choose: GVL108

each location has it’s own website listing TTVN

schedule

This is the schedule for GVL108 TTVN room

Site Coordinator Contact Details

Site Location Details

Event Details:Event Title

DateStart – End time

Status

Click on Event Title for Specific VC Details

Site Coordinator Contact Details

Site Location Details

Each Event includes:Event NO#:Event Title

DateStart – End time

Status

VC TTVN Event Details

VC Event Details:Including:

TitleID

Date Contact /Leader/Faculty

Start-End times Duration

Status

Other TTVN sitesIncluding:

Additional event contact info, special instructions

• Contact site coordinator on “each end” for room availability to reserve room.

Once TTVN sites are reserved on both endsIF it is your responsible to schedule the TTVN

• Email Meeting/Conference details to TAMUG’s TTVN Scheduling Assistant: Holly Minshew minshewe@tamug.edu

409.470.4564she will assist you to complete the

TTVN reservation form.

Need to schedule a TTVN ??

Having Trouble with TTVN ??

• Technical Equipment Problems• Backup Scheduling Assistance

Cathy KantowskiCIS Helpdesk Coordinatorkantowsc@tamug.edu

409.740.4896

helpdesk@tamug.edu409.740.4714409.740.4480

Astra “TTVN” Room SchedulerGVLIB108, GVC112,

GVSMOB, GVO200, GVO340

Elisabeth “Holly” Minshew

• minshewe@tamug.edu

• (409)740-4564

• JK Williams Library, TAMUG

Astra “RGSO Conference” Room Scheduler

GVSRES

•Carolyn Herman

• hermanc@tamug.edu• (409)740-4479

• RGSO, TAMUG

Back-up TTVN Room SchedulerGVLIB108, GVC112,

GVSMOB, GVSRES, GVO200, GVO340 TTVN Technical Support

• Cathy Kantowski

• kantowsc@tamug.edu

• (409) 740-4896

• CIS Helpdesk, TAMUG

Another TTVN service: Centra

• What is Centra?• Centra is an interactive Webconference application that

enables any number of participants to meet over the Internet using their desktop or laptop computers. Centra enables meeting leaders or instructors to display PowerPoint presentations, graphics, and other media for the Webconference participants. Centra also provides interactive application sharing, interactive white boarding, and interactive web surveys.

• More info: http://ttvn2.tamu.edu/home/?p=webconf

TTVN live webcasts

• TTVN live webcasts currently run as scheduled on one of six assigned channels. Current Telecourse, special events, and other recurring events are listed below for each assigned channel. Please see the individual event listings in the TTVN Video Schedule for specific time and channel information for other live webcasts.

• More info: http://ttvn2.tamu.edu/home/?p=streams

TTVN Frequently Asked Questions

• TTVN services are available at no charge for any Texas A&M University System organization. There are no per-user or per-event charges for TTVN videoconference, streaming video webcast, and Centra webconference services.

• TAMU TTVN staff will be happy to answer your questions about any of their services. Please call 979-862-2240

or email ttvn-schedule@tamu.edu.

• More info: http://ttvn2.tamu.edu/home/?p=help

TTVN Video Scheduling

• Main Number (979) 862-2240 8:00am-5:00pm Monday through Friday

• ttvn-schedule@tamu.edu

General Information- about TTVN

- Videoconference/Webcast Services- Centra Webconference Services

- Videoconference Scheduling- Telecourse Scheduling- Webcast Scheduling

- New Videoconference Sites - New Videoconference Systems

- Webcast Recordings

TTVN Video Operations

• Main Number (979) 862-2241• 7:30am-10:00pm Monday though Friday

• (or any time videoconferences are scheduled)

• ops@kamu.tamu.edu • or

• Centra_Support@kamu.tamu.edu

- User Assistance for Scheduled Videoconferences and Live Webcasts

- Technical Assistance for Scheduled Videoconferences- Videoconference System Maintenance and Repair

- Technical Assistance for Centra Webconference User and Administration Issues

TTVN Enterprise Network Group

• Main Number (979) 845-8437 24/7/365

• wan@ttvn.tamus.edu

- Technical Assistance with Enterprise Network Issues

- Enterprise Network Facilities and Circuits

TTVN Mailing Addressfor Equipment repairs

TTVNTexas A&M University Educational

Broadcast Services 4244 TAMU

College Station, TX 77843-4244

TAMU TTVN Support Staff

Kenya Austin Network Analyst (979) 862-3329

Shayne Cox Video Network Specialist (979) 845-5607

Margaret De La Rosa Videoconference Scheduling Specialist (979) 862-2240

Tony Hockenberry Coordinator, Interactive Communications (979) 845-5673

Eric Laird Network Group Manager (979) 862-3789

Kurt Lantz Senior Video Network Specialist (979) 458-4734

William McMullenOperations SupervisorTexas A&M Educational Broadcast Services

(979) 862-2836

Braly Morse Video Network Specialist (979) 458-8886

Ken Nelson Chief Engineer/Operations ManagerTexas A&M Educational Broadcast Services

(979) 458-1269

Wayne Pecena Director of EngineeringTexas A&M Educational Broadcast Services

(979) 845-5662

Joe Shafer Network Analyst (979) 458-3570

Dr. Rod Zent Executive DirectorTexas A&M Educational Broadcast Services

(979) 845-5611

TAMUG TTVN Support Staff

Scheduling AssistanceElisabeth Minshew minshewe@tamug.edu 409.740.4564

Technical AssistanceHelpdesk helpdesk@tamug.edu 409.740.4480Cathy Kantowski kantowsc@tamug.edu 409.470.4896Bill Elizondo elizondb@tamug.edu 409.740.4860 Brendan Maloney maloneyb@tamug.edu 409.740.4960

CIS/ Library DirectorSteven M. Conway conways@tamug.edu 409.740.4999