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Increase your Restaurant/Hotel’s online exposure by 1030% with Local Search Marketing Mark Hughs 407-678-3062 x211 [email protected] 1

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How can a business that serves a local market (i.e. - restaurants, hotels, etc.) best leverage the search platforms, such as Google, Bing & Yahoo? See how you can increase your online lead/sales value by 1,030%.

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Page 1: Local Search Marketing

Increase your Restaurant/Hotel’s online exposure by 1030% with Local Search Marketing

Mark Hughs407-678-3062 x211

[email protected]

Page 2: Local Search Marketing

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What Is Local Search Marketing?

Page 3: Local Search Marketing

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Key Success Factors in Online Marketing:

• Professional Website Design/Image• Search Marketing• Social Media• E-mail Marketing

Page 4: Local Search Marketing

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Key Success Factors in Online Marketing:

• Professional Website Design/Image• Search Marketing• Social Media• E-mail Marketing

Page 5: Local Search Marketing

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Regular SEO vs. Local SEO:• Regular SEO is all about optimizing

websites.• Local SEO is all about optimizing locations.

• With the new blended results, you must now strive to do both well.

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What Is Local Search Marketing?

Page 7: Local Search Marketing

7Source: BIA / Kelsey, 2010

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Google’s Biggest Threat?

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Business Budgets – Online Tactics

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Why Local Search?

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Smart Phones – Mobile Search

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Smart Phones – Mobile Search

• 74% Growth from 2010 to 2011 of consumers accessing content from retailers from mobile devices.

• According to the IDC, 101 million smartphones were sold in 2010,

versus only 92 million PC’s.

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3 Pillars of Local Rankings

• Location/Distance• From the searcher or• From the location being searched

• Relevance• To the search query

• Location Prominence• What others say about you in the context

of your “place”

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Claim & Optimize Your Local Listing

• Be Thorough & Descriptive• Be Accurate & Consistent• Keywords are still KEY

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What Is Local Search Marketing?

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What Is Local Search Marketing?

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Google Place Page/Local Listing

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Google Places Virtual Tour

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Google Places Virtual Tour

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Google Places Virtual Tour

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Citations• Citations are like “links” in Regular SEO• They can actually be a link or just a

mention of your business’ N.A.P.:• Name• Address• Phone Number

• Build citations by submitting to Top Local Directories

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What are Top Local Directories?

• They all have high page rank• They allow ‘Do Follow’ links• They allow reviews• Indexed in Google• Trusted source of citations

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Top Local Directories• Google Hotpot• Bing.com/local• Yahoo Local• City Search• Yelp• Super Pages• Facebook Pages• YellowPages.com

• MerchantCircle.com• Foursquare• Gowalla.com• AngiesList.com• MojoPages.com• HotFrog.com• Kudzu.com• Manta.com

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What is being said about you online?• Where is it being said?• Sentiment of those mentions (good or

bad)• Keywords used in

those mentions

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Reviews• Restaurants: Urban Spoon, Zagat, Open Table• Wine: Snooth• Nearly Everything: Yelp• Health Practitioners: Demand Force• Contractors: ServiceMagic• Real Estate: Trulia, Zillow• Shopping: Amazon

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The Truth About Reviews• 84% of consumers are likely to check online

reviews*

• Average online review is 4.3/5.**

• Negative reviews converts to a sale better than a positive review.**

*2010 Retail Bulletin** BazaarVoice

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Other social signals:

• Checkins• Tweets, reTweets, followers• Friends, connections, network activity

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Local Search Case Study

1-Jan 1-Feb 1-Mar 1-Apr 1-May0

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60

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100

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Total ActionsWebsite Visitors

Month 11-Jan 11-Feb 11-Mar 11-Apr 11-MayTotal

ChangeImpressions 22 105 682 787 678 1127%Actions 7 13 63 66 45 580%Visitors 2 7 43 56 40 1030%

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Clarion Hotels Case Study

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Clarion Hotels Case Study

+400% Increasein impressions

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Clarion Hotels Case Study

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Clarion Hotels Case Study

+500% Increasein hotel visitors

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Bubbalou’s BBQ Case Study

SOLUTIONS INCLUDE:• Custom web development• Pay-per-click advertising• SEO/Local Search Marketing• Social Media – Facebook, Twitter, etc.• Call-tracking

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Bubbalou’s BBQ Case Study

MONTHLY RESULTS:• 80-120 call-in orders/month• 250-450 catering leads/month• 70% of catering leads convert/close

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Bubbalou’s BBQ Case Study

2010 vs 2011:• 21% increase in site traffic• 26% increase in catering leads

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Local SEO Checklist:1.) Keyword Research2.) Standardize Your Name, Address, and Phone Number3.) Optimize Your Business Profiles in Top Directories4.) Claim Your Listing In Google Places

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Local SEO Checklist:

5.) Obtain Links/Citations From Local Authority Sites6.) Encourage Customer to Rate & Review Your Business7.) Provide Images, Videos & Coupons

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Xcellimark Awards & Certifications:

• “Leading Provider of Web Design for Eastern US” in 2007, 2008, 2009, 2010, & 2011

• “Best in Search for Link Building by TopSEOs in Dec 2010 – Feb 2012.

• Advanced certification in Google AdWords as a Qualified Google Advertising Company

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Xcellimark in the News:

• Top 5 Digital Media Company in Central Florida (2010)• Top 10 Advertising Agency in Central Florida (2010)• OBJ’s Golden 100: Ultimate Newcomers (2010)• Featured on “Today in America” hosted by Terry Bradshaw• Top 10 Web Design Companies in Southern US (2007-2011)

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Xcellimark Credentials:

• Circle Members of SEMPO, the leading search engine marketing professionals organization in North America.

• Longtime members of SeoPros, a leading national SEO consultants directory with stringent criteria for entry.

• Members in good standing with the Better Business Bureau’s Reliability Program.