Local Attractions PLACES OF INTEREST: A selection of brochures are available in the Display Unit in the Oak Room Lounge. We can also sup-ply discounted tickets to Warwick Castle and other selected attractions –see Reception Staff for de-tails. MUSEUMS/GALLERIES: Heritage Motor Centre, Warwick Doll Museum, Cox’s Yard, St. John’s Museum, Saxon Sanctuary, Stratford Gallery, Compton Verney Art Museum, Warwickshire Museum, Birmingham Museum & Art Gallery HORSE RACING: Racecourses at Stratford-upon-Avon, Warwick & Cheltenham WALKS & LEISURE Walks: Yarningale Common, Welcombe Hills, Hatton Locks DRIVES: Grand Union Canal, Local Bridal Paths. Explore South Warwickshire & Cotswold Leisure Drives THEATRES: Stratford-upon-Avon:- Royal Shakespeare Theatre, The Swan, The Other Place; Warwick:- Playbox Theatre, Coventry:- Belgrade Theatre; Birmingham:- Hippodrome, Alexander Theatre, Birmingham Repertory Theatre CINEMAS: Solihull; Leamington Spa; Stratford-on-Avon PLACES OF WORSHIP: St. Michael & All Angels – Claverdon; St. Peter’s – Wootton Wawen St. Benedict’s Catholic Church – Wootton Wawen

Room Information

For any other information or queries, dial ‘O’ for Reception FIRE PRECAUTIONS In the interests of safety please read the separate instructions located on your bedroom door. PORTERAGE Please contact Reception if you would like assistance with your luggage YOUR ROOM CARD Please place card in to the control box located just inside the doorway. The action of placing AND LEAVING your Room Key Card inside this box activates the lighting and television controls, and power points. On leaving your room, please remember to take the Card with you. The signed paper card must also be produced when charging any extras to your bedroom account. TELEVISION The following selected Freeview channels are available through your television remote control: 1 BBC1 12 Dave 2 BBC2 24 ITV4 3 ITV 28 E4 4 Channel 4 30 5* 5 Channel 5 21 5 USA 6 ITV 2 201 CBBC 7 BBC3 202 Cbeebies 9 BBC4 203 CITV 10 ITV 3 231 BBC News 14 More 4 233 Sky News 15 Film4 250 BBC Red Button 18 4Music A selection of Sky subscription Channels (including Sky Sports 1, 2 and 3) are available in the Court-yard Lounge and Brasserie Bar. RADIO: A selection of Radio Channels are available on channels 701-733

Dining & Drinking RESTAURANT The Brasserie is open all day, seven day’s a week where you can relax and enjoy anything from a light snack to a full three course dinner. Breakfast: Breakfast is served in our Restaurant and Brasserie Restaurant, this will be confirmed at Hotel Recep-tion. Monday – Saturday 7.00am – 9.30am Sunday & Bank Holidays 8.00am -10.00am A Grab & Go Breakfast is also available and should be pre-booked. If you require a Grab & Go Break-fast, please contact Reception or the Brasserie Restaurant. Dinner: Brasserie – Served from 6.00pm to 9.30pm ROOM SERVICE The Room Service menu is available for you to look at in your room and is served from noon – 9pm. A tray charge of £5 per order is applicable. BARS Open during normal Licensing hours. However, residents may purchase liquor at any time at The Man-ager’s discretion. We offer an extensive range of beers, wines and spirits. Please dial 0 for Hotel Re-ception for more details. Please note that Room Service drinks will incur a tray charge of £2.50 per order.

LICENSE REGULATIONS Please note that it is against the Hotel’s Licensing Regulations to allow Guests to provide and consume alcohol not purchased on the property. We reserve the right to confiscate any such items and they will be returned on departure

General Information

SAFE DEPOSIT We regret we cannot be responsible for valuables left in guest bedrooms and would bring your atten-tion to the Hotel Proprietors Act 1956 which is displayed in Reception. Limited space is available in the Hotel Safe at Reception. LOST PROPERTY Any lost property found in bedrooms will be kept in our lost property safe for a maximum of one month. After which the property will be disposed of and/ or forwarded to a Charitable concern without notification. The Hotel does not take any responsibility for any loss and damage to personal property left on the premises. Any lost property sent on to a guest will incur a minimum charge of £10.00. PETS Pets are not allowed in Guest Bedrooms. With the exception of Guide Dogs, no pets are permitted in public areas of the Hotel. FAXING, E-MAILING & PHOTOCOPYING Secretarial facilities are available at the Hotel Reception. Fax facilities are available and can be charged to your room account CHECK-IN time is from 2.30 pm; CHECK-OUT time is 10.30am. We will endeavour to satisfy requests for earlier or later times, however a fee may be applicable CHECK-OUT All guests are required to check out at Hotel Reception by 10:30am. Robes or towels hired at the Spa Reception should be returned to the Spa Reception before check out. All items pre-booked will need to be settled at point of purchase. You will be unable to charge to your bedroom. CREDIT CARDS We accept all major credit cards INTERNET ACCESS Wifi Internet access is complimentary for all guests. Please see below which network to connect to: Manor House Rooms 1-12 Network: Manor Password: Manor123 Courtyard Rooms 21 - 60 Network: Courtyard Password: Courtyard123 Lakeside Rooms 101 - 508 Network: Lakeside Password: Lakeside123

General Information TELEPHONE SERVICE For internal telephone calls please dial the following:

Main Reception – dial 0. Leisure Club – dial 360. The Ardencote Spa – dial 384 (or dial 0 after 7.00pm). Outside line- dial 9, immediately followed by number. Courtyard Rooms 21 to 60 prefix room number with 5. Manor House Rooms 1 to 9 prefix room number with 70 Manor House Rooms 10 and 12 pre-fix room number with 7. Lakeside Rooms 101 to 226 just simply dial the Room number. 501 to 507 dial, 301 to 307. 508 dial as is.

Outside calls are calculated and charged per unit as itemised on Hotel Telephone Logging System and are calculated by the number of units used. 1-3 units @ £0.55 per unit and thereafter @ £0.30/unit CAR PARKING Whilst every effort is made to ensure the safety of your vehicle during your stay here at The Arden-cote, we regret that we are unable to accept any liability for loss or damage to your vehicle or theft of its contents whilst in the car park. TAXIS Order through Reception. Please book well in advance of departure. DRY CLEANING & LAUNDRY Dry cleaning & laundry service is available at the hotel. Collection days are Mondays, Wednesdays & Fridays excluding Bank Holidays. Items will be available for collection by 12pm on the next delivery day. Please advise Reception before 8.30 am for collection.

Ardencote Leisure

LEISURE FACILITIES Unfortunately Ardencote Leisure Facilities are currently unavailable, awaiting further guidance from the Gov-ernment However we do have available; Outdoor Table Tennis 3 all weather Tennis Courts Outdoor Fitness Classes on the lawn Personal Training Lessons on the lawn Croquet Walking Routes Please contact Reception if you would like further information on any of these options ARDENCOTE SPA Unfortunately the Destination Spa is currently unavailable, awaiting further guidance from the Government

Ardencote Leisure ROBE HIRE Hotel Residents are able to hire robes from the Spa Reception at a charge of £5 per person (subject to availability). GOLF Our 18 Hole golf course is available to Hotel Residents, for further information including Green fees, score cards and Bookings please contact the Golf Shop between 9am-5pm on 07483 307632. All tee times must be pre-booked. There are currently no changing facilities available, please change in your bedroom.