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1. Global Recession

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2. Consumer Distrust

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3. Connected Citizens

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3. Connected Citizens

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@simonmainwaring

3. Connected Citizens

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@simonmainwaring

3. Connected Citizens

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@simonmainwaring

3. Connected Citizens

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Clients and customers want a better world,not just better widgets.

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86% of global consumers believe that business needs to place at least equal weight on society’s interests

as on business’ interests.

Edelman 2010 GoodPurpose® Study

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Social Media and The Law

GEOGRAPHY: Universal access is partly why social media and the Internet have been difficult to fit into one field of law.

JURIES: Lawyers are pulling information from social networks like Facebook and LinkedIn to see what companies, brands, or affiliations jury members might have.

EVIDENCE: In terms of legal evidence, social media is a lot like e-mail made public.

BRANDING: Social media is helping lawyers establish a brand and identity.

LEAD GEN: Social media was most effective at creating offline relationships.

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“I n-house attorneys now are using new media platforms to deepen their professional networks; to obtain their legal, business, and industry news and information; and to enrich their social and personal lives. M ost importantly, they expect that trend to

accelerate in the future.”

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Greentarget 2010 Corporate Counsel New Media Engagement Survey

Can you ignore social media?

So are you ready to be social?

Define Purpose and Core Values

Distil into Emotional terms

Craft a Manifesto

Write a Vision Statement

Commit to Purpose

Align Internally

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5 Essentials Social Platforms

Blog

Facebook/Twitter/Google+/Linked In

You Tube Channel

Content (re Products/Services/Purpose)

E-commerce (Offline/Online/Mobile)

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3. Connected Citizens

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@simonmainwaring

3. Connected Citizens

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@[email protected] #LMALA

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“LawP ivot will charge both lawyers and startups to use it. I f the company can pull this business model off, it will have devised

a way to not only intercept fees lawyers sometimes collect for consultations but also collect fees from those lawyers themselves.

I f that doesn’t scream brilliant, we don’t know what it does.”

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Mashable, March 2011

1. Community Building

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Brand Content/Values: Expedition 206 ‘Open Happiness’

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Brand/Consumer/Causes: Pepsi Refresh Project

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Brand Community Architecture : Nike & Livestrong Foundation

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Brand Community Architecture: Nike & Livestrong

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2. Contributory Consumption

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Brand/Consumer Partnership: P&G supporting causes in alignment with brand core values

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Contributory Consumption: Zynga uses the sale of virtual goods for earthquake relief

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3. Brand Collaboration

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Brand Cooperation: Brands support First Lady’s ‘Let’s Move’ Initiative

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Brand Collaboration: Nike GreenXChange

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Brand Coalitions: Patagonia-led coalition of apparel brands addressing sustainability

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Brand Building Social Strategies/Tactics

B lo g : Allowing individual attorneys to to co-author the brand’s/firm’s message. See: ctemploymentlawblog.com

C u r a t e : Become a source of news creating, aggregating and filtering industry news and matters related to your specialty letting the information flow both ways. @dnajd

R e f e r r a ls : Use social media to connect with colleagues and thought leaders for client referrals by finding, following and engaging with blogs in your area of expertise and geographic area. See: @nikiblack

B e h u m a n : Show your personality and humor so people want to work with you. See: @FAquila

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Goodwill Building Social Strategies/Tactics

Crowdsource ideas or funds or IP

Collaborate with competitors/cross sector

Build contribution into real/virtual consumption

Launch/partner with employee volunteer programs

Use social platforms to trigger donations/actions

Use online platforms/mobile apps for credibility/reach

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Added Return on Investment

Employee Retention

Intellectual Property

Research & Development

PR

Reputation Management/Word of Mouth

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1. The future of profit is purpose.

2. Brands must become community celebrants not celebrities.

3. Marketers must become data traders in social emotion.

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T h a n k Yo u , L M A .

Twitter: @simonmainwaring

Email: [email protected]

For the slides, email:[email protected]

To be part of the first everW E F IR S T S O C IA L B R A N D IN G

S E M IN A R , see Morgan at the back of the room!