@lisacrispin

TestersasTestConsultants

Howtolearntheskills?

LiverpoolTesterGathering

LisaCrispinWithmaterialfromJanetGregory

Copyright2018

@lisacrispin

Let’spair(sorta)!

I normally pair present.

PicturefromMobProgrammingGuidebook,MaaretPyhäjärvi andLlewellynFalco

Will you all be my pair / mob?

@lisacrispin

Today’squalitychallenges

Whichonesdoyourteamsstrugglewith?

@lisacrispin

@lisacrispin

Thepowerisincollaboration

ProductionUse

Delivery

FeatureIdea

Feedback

@lisacrispin

Asatestconsultant,youcanhelp….

• theteamlearnhowtobuildqualityin• transfertestingskillstoothers• designexperimentstoimprovequality• bringinnewtechniques,tools,frameworks•Whatelse?

@lisacrispin

Whattotransfertotheteam?

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•Whatwouldyouhelpteammateswhoarenottestingspecialistslearn?

@lisacrispin

@lisacrispin

Let’slookatmoreexamplesofskills,techniques,frameworksyoucanencourageteamstoexperimentwith

Whatcanatestconsultantshare?

@lisacrispin

Testingskills

• Exploratorytesting• Testplanning• Creatingscenarios• Automation• Testdata• Testdesign•Whatelse?

@lisacrispin

Waystobuildqualityin

• Impactmappingtoidentifyvaluablefeatures• Featureplanning- slicingintotestablestories• Analyzeuse,elicitfeedbacktoimprove• Analyzerisk,identifywheretofocustesting

@lisacrispin

Effectivewaysofworking

• Guidedevelopmentwithconcreteexamples

• Use“3amigos”tobuildsharedunderstanding

@lisacrispin

Howcanyoulearntheskills

thatthathelpyoubean

effectivetestconsultant?

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@lisacrispin

Coreskills

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• Yourexpertise• Facilitationskills• Abilitytoarticulateyourmessage(communicationandexpertisecombined)• Demonstrationskills• Givingandreceivingfeedback• Settingupanenvironmenttolearn• Others?

@lisacrispin

Self-education

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Whereandhowcanyoulearn?

@lisacrispin

@lisacrispin

Partnerwithteammembers

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• Knowtheexpertisewithinyourteam

• Pairwithtechnicalspecialists

• Pairwithproductownertoexperimentwithnewtechniques

• Startabookclubtolearnnewskillstogether

@lisacrispin

Stepback…andobserve

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@lisacrispin

Let’sdoanexercise

• Findapair,ortrio.Oneofyouvolunteertobethe“consultant”.• Consultants:choosealeisuretimeactivityyou’regoodat(orlike)1. Take1minutetoexplainoneskillneeded2. Doesthelearner(s)nowknowhowtodothatskill?3. Take1minutetoexplainanadditionaldetail

• Didtheextradetailhelp?•Whatelsemighthavehelpedthelearnerslearn?

@lisacrispin

Whatareyourideas?

Howcanyoutransferyourskills?

@lisacrispin

@lisacrispin

Herearemyideas– we’llskipanyalreadycovered!

Image:www.squirrelpicnic.com

@lisacrispin

It’stheconversationsthatmatter…..…notthetools

Oursuperpowersare:

• Gettingtherightpeopletogether

• Askinggoodquestions!

Learngoodfacilitationtechniques

@lisacrispin

Fosterawholeteamapproach

• ‘Showme’canbeasmallfirststep• ‘Grouphugs’or‘bugbashes’• Strong-stylepairing• Driver&navigator

•Mobbing

@lisacrispin

Findwaystomakequalityvisible

• Shareandtellsessions• TestresultsonaBIGmonitor• Useproductionusagedatatoshowpainpoints• Bigvisiblecharts

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Helptheteamexperiment,learn

Tryproventechniques- together

@lisacrispin

Facilitateworkshopsforyourteam

Examples:• Collaborationframeworks• mindmapping• examplemapping• impactmapping

• Hands-onexploratorytestingpractice• Pairfacilitate!

TrainingfromtheBackoftheRoomisagreatplacetostart

@lisacrispin

Buildcommunity

• Brownbaglunchtalks• Formacommunityofpractice• LeanCoffee

@lisacrispin

Shareideas,information

•Writeablogpostforinternaluse• Shareusefullinksoninternalchatchannels• Put”cheatsheets”aroundworkareas• Stickarticlesuponateamwhiteboard

@lisacrispin

Thequestionis….

Howdoweadaptourcurrentskillstoournewreality?

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@lisacrispin

Resourcesforfurtherlearning

Lisi Hocke,“Ourteam’sfirstmobbingsession”,https://www.lisihocke.com/2017/04/our-teams-first-mobbing-session.htmlhaslinkstoexcellentmobbingbooks&resourcesSharonBowman,TrainingfromtheBackoftheRoomEmilyWebber,BuildingSuccessfulCommunitiesofPracticeJeanTabaka,CollaborationExplained:FacilitationSkillsforSoftwareProjectLeadersSamanthaLaingandKarenGreaves,ACoach’sGuidetoFacilitation:Techniquestoimproveyourmeetingshttps://leanpub.com/AgileTestingAlanPageandBrentJensen,A/BTestingpodcast,http://www.angryweasel.com/ABTesting/“ModernTesting”episodes

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3daycourse:TheWholeTeamApproachtoAgileQualityandTesting

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