liverpool chamber magazine issue 36 autumn 2012
DESCRIPTION
The quarterly magazine produced by Liverpool Chamber of Commerce about and for its members.TRANSCRIPT
THE ROYAL COURT TRUSTA chat about the Trust and the future of the Royal Court Theatre
BUSINESS SUITE LAUNCHAll the details of the Chamber’s new Business Suite
NORTHERN HUB INvESTmENTmATHEw STREET FESTIvALTHE DIgITAL OLYmpICSUpCOmINg EvENTSAND ALL THE LATEST NEwS
ISSN: 1757-7705
The business magazine for LiverpooL and merseyside • issue 36 • auTumn 2012
www.liverpoolchamber-magazine.org.uk
Welcoming the WorldLiverpool Chamber of Commerce bids to host World Chambers Congress
inside: Also:
3Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
ContentsBusiness Suite 4-5Cover Story 6-7Latest News 8-9The Big Interview 10-11Events 12-13Opinions 14Features 15-17, 30International 18Training 20Advice 22-23New Members 34
Contact points
EditorialIf you have any news or views you would like to share with other Chamber members, contact Mark Armstrong on 0151 227 1234 or email [email protected] more information about membership of Liverpool Chamber, visit www.liverpoolchamber.org.uk or call the membership team on 0151 227 1234.Although every effort is made to ensure the accuracy of information contained in Liverpool Chamber Magazine, neither the Chamber nor its publishers can accept any responsibility for any omissions or inaccuracies it may contain.AdvertisingFor details on advertising opportunities in Liverpool Chamber, contact Michelle Craven on 0161 661 4157 or email [email protected]
Liverpool Chamber Magazine is produced on behalf of the Liverpool Chamber of Commerce CIC by Excel Publishing Co Ltd. It is distributed to members of the Chamber and other qualifying businesses free of charge.
THE ROYAL COURT TRUSTA chat about the Trust and the future of the Royal Court Theatre
BUSINESS SUITE LAUNCHAll the details of the Chamber’s new Business Suite
NORTHERN HUB INvESTmENTmATHEw STREET FESTIvALTHE DIgITAL OLYmpICSUpCOmINg EvENTSAND ALL THE LATEST NEwS
ISSN: 1757-7705
The business magazine for LiverpooL and merseyside • issue 36 • auTumn 2012
www.liverpoolchamber-magazine.org.uk
Welcoming the WorldLiverpool Chamber of Commerce bids to host World Chambers Congress
inside: Also:
welcome to the new-look Liverpool Chamber magazineLiverpool Chamber of Commerce has given its magazine a makeover.The publication now has more features, more member opinions, more advice; in short, the magazine is now more member-friendly. The modifications will be ongoing to ensure that the
magazine is always tailored to the exact needs of members.
If you wish to get in touch about Liverpool Chamber Magazine, you can email [email protected].
We hope you enjoy the new look magazine!
New corporate logo
Liverpool Chamber of Commerce has launched its new corporate logo. There are five versions: the main corporate logo, the Community Interest Company logo, the Members logo, the Patron Member’s logo and the Liverpool Chamber Training logo. In addition to the black-on-white version, there are also versions of the logo that are black-on-blue and white-on-black.
The logo has been designed in line with that of the British Chambers of Commerce (BCC), underlining the importance of business in the city of Liverpool.
It was officially launched to coincide with the launch of its new Members’ Business Suite. More information about the benefits of the Business Suite can be read in our feature length article on pages 4-5.
Detailed information on which logo should be used, and in what circumstances, can be found in the official guide on the Liverpool Chamber website at www.liverpoolchamber.org.uk/chamber-logo.html.
JCI plaque recoveredLiverpool Chamber of Commerce recently discovered the plaque which displays names of the Junior Chamber’s past presidents and chairpeople dating back to 1931. The names include “Ossie Omar” (1991), and “Raymond Jennings” (1978), who are still attending current JCI Liverpool board meetings. Kai Graf von Pahlen, solicitor at Hill Dickinson and head of JCI Liverpool says: “We were very excited to hear that the Liverpool Chamber had discovered this historical plaque. It is fitting given that we have recently re-launched JCI Liverpool. I hope the current Junior Chamber will be remembered one day for the work we have done and that we can continue the legacy of those presidents and chairpeople who are listed on the plaque.”
Jenny Stewart, Liverpool Chamber, and Kai Graf von Pahlen, JCI Liverpool.
Liverpool Chamber has welcomed the Government’s announcement which allocates £9 billion for rail investment in England over the next five years.
Ministers’ commitment to funding the £560 million Northern Hub scheme is of particular significance to Liverpool and the wider North-West region.
The Northern Hub refers to a range of infrastructure improvements in the rail network that presently links Liverpool, Chester, Manchester, Leeds, York and Sheffield. Once complete, these upgrades will allow two additional fast hourly services between Liverpool, Manchester and onwards to Leeds. It will also halve journey times for commuters travelling to Liverpool from Manchester from 50 minutes to around 30.
Carole Crosby, interim Chief Executive of Liverpool Chamber of Commerce, said: “We are delighted that the Coalition Government has devoted the full £560m of funding for the Northern Hub.
“The Northern Hub will help to close the productivity gap by allowing Northern city-regions to function more cohesively and competitively to attract more high quality jobs and firms.”
Graham Botham, Network Rail’s Principal Strategic
Planner, added: “The government’s decision to support full funding of the Northern Hub is excellent news for passengers across the north, who will enjoy faster, more frequent services: up to 700 extra a day.
“The project demonstrates how investment in infrastructure can unlock economic potential by better connecting towns and cities – it will deliver £4bn of benefits to the Northern economy and create between 20,000 and 30,000 new jobs.
Mrs. Crosby continued: “We held a major conference focusing on Rail in the North earlier this year in order to inform and demonstrate business support for the scheme and have worked hand-in-hand with Network Rail and other Chambers across the North West to raise awareness on the Northern Hub’s importance for Liverpool during the last three years. It underpins a multilayered agenda for a vision in which increasing numbers of business commuters opt to travel by rail as a more sustainable transport mode.
“Given the city’s growth prospects and aspirations, the Northern Hub will also deliver the necessary capacity for shifting a rising number of containers by rail from the Ports of Liverpool and Garston.”
AUTUMN 2012
Chamber welcomes Northern Hub investment
@LpoolChamber Information in regards to usage of the Chamber logo: www.liverpoolchamber.org.uk/chamber-logo.html
Liverpool Chamber of Commerce recently participated in the Pay For A Day campaign.
Set up by Claire House, in conjunction with Juice FM,
the Pay For A Day event was a big success, as staff at Liverpool Chamber would donate over £40.00 for the charity.
pay For A Day
4 To book any of the Meeting Rooms in the Business Suite, email [email protected]
BUSINESS SUITE
There are few things more frustrating in business than not being able to perform the task that you’ve been assigned. Whether it’s staging a meeting, writing up corporate documents, or meeting a client, the difficulty of the duty is always increased when the facilities just aren’t available.
If only you had alternate facilities which you could use in the event that your regular workstation became unavailable.
If only.Well, now there is.Liverpool Chamber of Commerce has
officially opened its Members’ Business Suite. Designed to once again make the Chamber the business hub of the city of Liverpool, it provides options for members that were previously a pipe dream. And, better still, members can take advantage of the Suite without paying a penny.
To begin with, the majority of the Chamber staff are now based in the Suite. So, if you have an enquiry concerning International Trade, Certification, Media/PR, Membership or Policy, look no further than the Business Suite.
Of greater appeal, however, will be the ability to book meetings. In the new Business Suite, three meeting rooms are available, where meetings can be booked by members at any time between 9 am and 5 pm, on any day from Monday to Friday – and it costs absolutely nothing. The three meeting rooms are named after three key figures in the history of the Chamber: Derby, Jones and Levi. You can read more about these influential businessmen in the feature below.
In addition, the Chamber has introduced Hot Desks. These are designated seating areas which can be used for a variety of purposes, from accessing the Chamber’s free Wi-Fi to meeting clients. The possibilities depend on your own imagination.
There will always be free coffee and tea provided whilst on site. Members can also read such publications as the Liverpool Post and, of course, Liverpool Chamber Magazine.
The Business Suite represents a major step forward. The Chamber has
re-established itself as a hot spot for Liverpool networking, and members have never had so many benefits from joining the Chamber, thanks to the new Members’ Business Suite.
The Business Suite is based on the ground floor at Liverpool Chamber’s office at Number One Old Hall Street, Liverpool L3 9hg.
The benefits of becoming a member of Liverpool Chamber of Commerce have just greatly increased. Here, we take a look at the new Members’ Business Suite.
Open For Business
John Sutcliffe, Sutcliffe, and Carole Crosby, Interim Chief Executive at Liverpool Chamber, at the launch of the Business Suite. Mr. Sutcliffe had the honour of officially opening the Business Suite.
There was a big surprise for the Royal Court Trust at the launch of the Business Suite.
The Trust, Liverpool Chamber’s Charity of the Year for 2012, received a donation of £700.00 from Feathers Group, the organisation responsible for the catering at the launch event.
The £700 in question was the fee that
Feathers received from Liverpool Chamber for providing the food and drink; however, in an unexpected act of generosity, the money was donated to the Royal Court Trust.
The cheque was handed out by Sean Brady of Feathers, and received by Stacey Lavery of the Trust, both of whom are pictured to the right.
Feathers Donate To RCT At Business Suite Launch
Well done to @LpoolChamber on their #chamberlaunch, great turnout and here’s wishing the suite every success! @RoyalCourtTrust
Derby RoomThe Earl of Derby has been synonymous with Liverpool Chamber for over a century and continues to play an active role in the business.
The 17th Earl of Derby was invited to be President of the Chamber in January 1910 and held appointment until 1943.
The Earl of Derby has been the President of the Chamber through a further two generations. The current Chamber is presided over by Edward Stanley, the 19th Earl of Derby.
The President is the ceremonial figurehead of the Chamber, and the public face of the Chamber locally.
Jones RoomSir Alfred L. Jones was the Secretary of the Chamber between 1890 and 1911, overseeing a prosperous era for the Chamber, during which it became established as the principal business association in Liverpool.
His tenure included the expansion of African trade, the establishment of the Liverpool School of Tropical Medicine, the Chamber joining the national association of British Chambers, and the creation of the Chamber journal.
In many ways, Sir Alfred’s leadership paved the way for much of the subsequent Chamber service and history.
Levi RoomLeone Levi was largely responsible for the birth of the modern Chamber of Commerce in Liverpool.
Born in Ancona, Italy in 1821, he emigrated to Liverpool in 1844 and was a keen advocate for a Chamber of Commerce in the town.
Levi’s proposal for a Chamber in Liverpool to allow gentlemen of trade and industry “to meet for a common good” and to provide an independent support network for local businesses was supported by several local merchants and shippers, who formed the Chamber in 1850 and appointed Levi as a lifelong member.
5View all the pictures on Flickr by visiting www.flickr.com/photos/liverpoolchamber/sets
Business Suite: The LaunchA major launch event was held to officially open the Business Suite on July 19. It was attended by over 100 delegates, and considered to be a big success. Below are a selection of pictures from the event.
The delegates begin to arrive. Food, anyone? There were over 100 attendees.
L-R: Robin Ellis, Downing; Dave Haddon, 1st Choice Health and Safety; and Richard Smith, Liverpool Chamber.
Jenny Stewart. Head of Client Services at Liverpool Chamber, welcomes members.
Melissa Bush, Liverpool Chamber, announces that Cath Daley, Cath Daley Ltd, has won a free nights’ stay at Hotel Indigo (donated by the hotel as a raffle prize).
John Sutcliffe officially opened the Members’ Business Suite.
Regus were amongst the businesses represented. Members were very encouraged by the benefits that the Business Suite will provide in the future.
BUSINESS SUITE@wildthangone @LpoolChamber launch of new office and members space all looks great well done chamber team
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6 Visit our dedicated web page at www.liverpoolchamber.org.uk/world-chamber-congress-2015-bid.html
COVER STORY
Liverpool Chamber of Congress bids to host the 2015 world Chambers CongressIt’s been a huge year for Liverpool Chamber of Commerce. We’re always looking ahead to ensure that the future is bright, so Liverpool Chamber is bidding to host the ICC WCF 9th World Chambers Congress (WCC) in 2015. The bid team presented to the World Chambers Federation committee members in Istanbul, Turkey on 14th September 2012. It focused on the Chamber’s history and heritage, and outlined the city’s commitment to hosting the congress. Here, we take a closer look at the WCC, Liverpool Chamber’s bid, and provide pictorial evidence to support our belief that Liverpool Chamber of Commerce is most qualified to host the World Chambers Congress in 2015.
world Chambers Congress bid for 2015LLiverpool Chamber of Commerce, supported by the Liverpool Mayoral Development Corporation, Liverpool Arena & Convention Centre (ACC), Liverpool City Region LEP and Liverpool Vision, has submitted a bid to host the 9th World Chambers Congress and its international membership in the city of Liverpool in 2015.
what are we bidding for?Held every two years in a different region of the world, the Congress is the only international forum for chamber leaders and executives worldwide to share best-practice experience, develop networks and learn about new areas of innovation from other chambers as they face the challenge of remaining relevant to companies in their region.
why Liverpool?We believe that a WCF member delegate attending a World Chambers Congress in Liverpool will gain a unique experience from the learning and journey that the city has travelled. Liverpool’s heritage and culture will provide a magnificent backdrop for the networking and interactions of the international professional community.
what would it mean to the city of Liverpool?It could generate more than £3 million to the local economy, in addition to the prestige and prominence the city would receive. The UK has never hosted a WCF Congress and we very much hope that this will change in 2015, when Liverpool Chamber can welcome a global audience to an exciting and innovative 9th ICC WCF World Chambers Congress.
mUSICThe Beatles, the most famous band of all-time, were born and bred in Liverpool, and they first made their name at the Cavern Club. A large number of past and present musical acts, from Gerry and The Pacemakers to Atomic Kitten, also hail from the city. In recent years, stars such as Rihanna and Justin Bieber have graced the Echo Arena.
HISTORYThe city has UNESCO World Heritage status with 2,500 listed buildings and over 250 public monuments. These include two Cathedrals: the Anglican and the Metropolitan.
Liverpool’s heritage and culture will provide a magnificent backdrop for the networking of the international professional community Penny Moon
“we believe that Liverpool has something for everyone, and that a world Chambers Federation delegate will gain a unique insight from seeing the journey this city has undertaken. we will share our experience to date and our vision for the future. Liverpool’s heritage and culture will provide a magnificent backdrop for the networking and interactions of the international professional community. we are Liverpool. we hope you are too!” – Joe Anderson, mayor of Liverpool
pORT & SHIppINgFor many years, Liverpool’s port was a crucial part of international trade.
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7Visit our dedicated web page at www.liverpoolchamber.org.uk/world-chamber-congress-2015-bid.html
COVER STORY
So, we have explained why Liverpool is an ideal location for the 2015 world Chambers Congress; what can you do to help the bid?You can contribute by sending us a letter of support. A template can be found at www.liverpoolchamber.org.uk/ world-chamber-congress-2015-bid.html.
You can also show your support bv choosing to like our dedicated WCC bid on Facebook at www.facebook.com/LpoolChamberWCC2015bid.
For those who prefer Twitter, you can Tweet your support for the bid on Twitter using the hashtag #WorldChambersinLiverpool2015.
For more information about the WCC, visit www.worldchamberscongress.com/.
Further details of the WCC can also be found at www.iccwbo.org/chamber-services/world-chambers-congress/about-the-congress/.
THE THREE gRACESLiverpool is known for many things, but the image that so many people associate with the city is that of the Three Graces. Three landmarks in one, this consists of the Royal Liver Building, the Cunard Building and the Port of Liverpool Building. They are located on the city’s waterfront at the Pier Head.
SpORTTwo Premier League sides, Liverpool Football Club and Everton Football Club, are based in the city. Liverpool, in particular, has history with Istanbul – their famous Champion’s League win took place there in 2005. The city also hosts the grand national, the world’s most famous horse race, and three British Open Golf Championship venues are within an hour’s drive.
CULTURELiverpool was european Capital of Culture in 2008. it has hosted unique cultural spectacles, from superlambananas to a giant spider (La Machine) to the Sea Odyssey. The Giant Spectacular is the city’s most successful event. Liverpool also took part in the World expo in shanghai in 2010, the only uK city outside London to have its own pavilion.
Carole Mackenzie Congrex support the Bid. A fantastic opportunity for the World Chambers Community to explore their connections to Liverpool
FACILITIES AND TRANSpORTIf successful, Liverpool’s venue of choice is Arena and Convention Centre (ACC), the host of such events as the Labour Party Conference and the Global Entrepreneurship Congress. Liverpool is the gateway to Europe, the Americas and the rest of the world, with two international airports within easy reach.
RETAILLiverpool one, our £1 billion retail and leisure space opened in 2008 and has contributed to making our city the fourth most visited city in the uK by overseas visitors. Liverpool has also been voted the uK’s friendliest city by Conde naste Traveller, not once but twice..
Your track record in the industry is impressive and your products and services world class. You are imperatively confi dent and dynamic; able to challenge the norms and willing to take the lead in new global markets trends.
You have plenty of drive and personality to thrive in a competitive marketplace.
We are prepared to discuss fl exible market entry terms and offer an excellent package that rewards hard work and celebrates success.
Based in stable Zambia and rooted in the indigenous fi bre of the region’s culture, our network is poised to facilitate your trade in hassle free categories that are second to none and compliant with UK standards and legislation.
Now, convince me that you have what it takes to venture with us to offl oad your products and services in our Southern African Development Community.
You need to do that on the phone, so call me Stephen Nyirongo, on 02476 731525 and sell your yourself.
DARE EXPLOIT SUB SAHARA AFRICA
Gowokani EnterprisesUnit 3, 158 Arbury Road, NUNEATON, Warwickshire CV10 7NDTel: 02476 731525Mob: 0776 034 9177Email: [email protected] Web: www.gowokani.eu
8 See all the latest news for the Chamber and its members at www.liverpoolchamber.org.uk/news
NEWS
Brabners Chaffe Street advised Grant Thornton on the refinancing of its banking facilities • Weightmans advised Bruntwood on the lease it agreed with Bosch Communication Center • Hampson Hughes is again sponsoring Radio City and City Talk commentary of Liverpool FC and Everton FC games this season • Nick Bollettieri and Barry Cowan spoke at a networking breakfast hosted by Brabners Chaffe Street • Mackrell & Thomas celebrated its 30th anniversary • Heaney Watson had a charity day wherein employees wore tangerine and had their pictures uploaded to Facebook and Twitter • Brabners Chaffe Street was appointed by Beaverbrooks to advise on the company’s corporate matters • Morecrofts Solicitors raised over £560 for Sefton Women’s and Children’s Aid and Jospice after hosting a Ladies Evening • Weightmans successfully advised client Bibby Marine on the acquisition of hydrographic and geophysical survey firm Osiris Projects • Paul Crowley & Co Solicitors are supporting the new Anfield Business Centre • Paver Smith held a debate on North West sport attended by Brian Barwick and Cheviot Asset Management • Systech International’s Academy has seen the award of the first certifications for its Diploma in International Contract Management • Operator Space North West was granted planning approval for a Ben Dunne Gym at Liverpool Innovation Park • FF Commercial Cleaning and Feather Flickers was re-awarded the contract to clean for IMG World at the Open Golf Championship • Independents’ Day went “extremely well”, according to Lorna Dainton, Visitor Economy Sector Lead at Academy ONE • Liverpool Chamber raised over £40 for the Pay For A Day campaign, set up by Claire House in conjunction with Juice FM • A multi-sensory exhibition will be opened by Henshaws in October • LCVS l United Way is offering support during the Time Banking Project • Roger Phillips agreed to become the patron for Neurosupport • Dave Verburg ran the Mersey Tunnel 10k for Nugent Care, raising around £500 • Shaw Trust helped a man from Derby, injured in Iraq, to set up his own business • The Chairman of the Gloucestershire branch of SSAFA Forces Help was recognised by Prince Michael of Kent • The Clatterbridge Cancer Charity was awarded a £6,000 grant from The People’s Postcode Trust • A 16-year-old student, George Johns, will be honoured after helping a diabetic young person using first aid training he picked up on his DofE programme • The Prince of Wales and The Duchess of Cornwall watched a young man who overcame homelessness with the help of The Prince’s Trust carry the Olympic Flame through Tottenham • YKids held the 2012 Bootle Games • Aiden Byrne launched the Food Tourism Project to champion food produced from Liverpool City Region • DHL held a live Twitter Q&A session on international trade in India under the hashtag #export12 • The British Chamber of Commerce in Singapore is looking at building working relationships with North West companies interested in Singapore • UKTI will arrange a meeting between leading environmental, infrastructure, consultancy and facilities management companies and their trade associations in London • The Perfect Photo Company ran a photographic exhibition at the Racquet Club Hotel • Ryanair passed the 18 million passenger milestone at Liverpool John Lennon Airport (JLA), which coincided with JLA’s jubilee themed passenger activities • gap personnel signed up to support the Royal Liverpool Philharmonic as a Gold Corporate Member for 2012-13
NEwS IN BRIEF mEmBER NEwSIt’s Liverpool Schools Enterprise Competition 2012-2013Following the success of the GEC-themed Great Enterprise Challenge in 2011-2012, It’s Liverpool are holding a Schools Enterprise Competition for 2012-2013. The 2012-2013 event will involve schools over a longer engagement period through a points accrual, and include volunteer business mentors from the outset.
The competition will be open to all Liverpool schools who have a unique business proposal from a team of up to six pupils. Schools will be asked to participate in three main challenges, focused around business planning, sales and marketing, and can meet their peers from across the city throughout the competition before the top scoring schools enter a final challenge to determine the winners.
merchant Taylors At The Top Of The TableMerchant Taylors’ teachers were top table guests at the Chartered Institute of Securities and Investments Annual Liverpool & North Wales branch Dinner.
mr. steven Kay, head of economics, and Mr. John Farrell, Economics Teacher, alongside MTGS Deputy Headmistress Miss Jane Tyndall, were invited along to highlight their success: MTBS is the only school in the North West to offer A Level Economics Students the chance to study for the Institutes Introduction to Investment Award.
Since offering the qualification three years ago, 18 boys passed the exam and are members of the institute.
The six successful boys this year were Simon Macadam, Jonathon Palmer, Jack Sawbridge, Joshua Parrott, Timothy Hughes and Sam Birchall.
wirral Line reopens at Liverpool Central StationThe Wirral Line has reopened at Liverpool Central Station.
Central Station was closed in April 2012 for extensive redevelopment. Trains would still pass through the station, but passengers were unable to get on and off trains at Central. The Wirral line reopened on august 25. The redevelopment will conclude with the reopening of the Northern Line, currently scheduled for october 22. amongst the improvements at Central Station are a new glass wall, public waiting areas, new toilet facilities and ticket gates, improved platform walls and a new floor.
City celebrities launch a College ‘shop’ at Liverpool OneHollyoaks stars Stephanie Davis and Steven Roberts, famous for playing Sinead O’Connor and George Smith, and pop star Chelcee Grimes (all pictured) officially opened the Liverpool Community College ‘shop’ in Liverpool One.
The new store provides the College with a presence in the city centre’s commercial district and offers a convenient way for prospective students to drop in for career advice and find out more about the College, what courses are on offer and how to apply. Elaine Bowker, Principal of Liverpool Community College said: “The launch was a huge success. Our goal is to make learning as accessible to everyone as possible and help develop a skilled workforce in the city; the shop is part of that strategy.”
Everton FC enter new ticketing partnership with StubHubEverton Football Club has agreed a three-year partnership with the US-based StubHub, the world’s largest ticket marketplace.
The partnership is the largest commercial deal, excluding shirt sponsorship and retail, in the Club’s history and secures StubHub, owned by eBay, as the official secondary ticket partner.
Under the new deal, Season Ticket holders will have an official channel to sell their seat for any home fixtures that they are unable to attend. Dave Biggar, Commercial Director at Everton Football Club, said: “It was important for us to find a partner who takes the fan experience as seriously as we do. StubHub’s focus on service, plus the support provided online, over the phone and in person at the stadium, made it the natural choice for us.”
Neil Smith Hair expands beyond short back and sidesNeil Smith Hair proprietor Neil Smith has expanded his salon.
After his business had a busy start to the year, Neil decided to take on more staff, including one full-time employee. In addition, a new work station was added in a makeover of the interior, and televisions were also added. There is also the new Neil Smith interactive newsletter, allowing the salon to keep in touch with their clients.
Neil emphasised the importance of understanding the needs of the salon’s customers, saying: “We are one of the most old fashioned customer facing businesses that there is in today’s business world.”
(The celebrities at the Community College shop launch) were so nice Ross Flanagan
9Read the latest blog stories on the Chamber and its members at www.liverpoolchamberblog.org
NEWS
Chris Dove and Craig Mitchell, two Architecture graduates at Liverpool John Moores University (LJMU), won a competition to create a new stone
seating area for a public space in London • North Liverpool Academy is now offering the
full international baccalaureate diploma • Councillor richard Kemp Cbe will be a guest speaker at
a major environmental conference in Mexico in september • Eco Environments held a seminar
on How to implement and fund energy efficiency projects • Stena Line signed to become a major sponsor of the Liverpool Food & Drink Festival • YFM Equity Partners sold its investment in
metronet (uK) Limited • MSIF recently announced that it has now repaid all the private sector debt element of its original funds • Rayware Group products were used on the iTv1 cookery show
saturday Cookbook • autism plus in yorkshire has been given a £10,000 donation from Westfield Health • Wizz Air commenced its latest service
from Liverpool John Lennon Airport (LJLA) with a flight to vilnius, the capital city of Lithuania •
Nutricia recently sponsored the Great British Care awards • St John Ambulance is searching for first
aid heroes for its first aid awards 2012 • Lesley martin-Wright, Chief executive of Knowsley Chamber
of Commerce, was randomly selected to officially open JLA’s new servisair aspire Lounge • Liverpool
and Manchester Science Parks collaborated on an ‘innovation pass’ • Academy ONE reported an overwhelming response to its new apprenticeship
programme with aldi • Everton Football Club’s ‘1878’ Lounge received a makeover, as did its 100
Lounge (now the ‘85 Lounge) • LJLA launched what its mobile commerce developer claimed was the
first fully integrated smartphone app, ’myLJLa’ • A Nightingale Associates project, at South Glasgow
Hospital, was shortlisted for a World Architecture festival award • The Royal Mail Group painted
a red post box gold each time a British Olympian or Paralympian won a Gold Medal at the London
games • steven pearson and ian green of pwC, joint administrators of Petroplus Refining Teesside
Limited, completed a substantial sale of Petroplus’ assets to Greenergy Terminals Limited • AZTEC completed the final phase of a three-storey fit-out
of murray house in manchester • Skyline has achieved iso 9001 accreditation • dot-art now
has its own youtube channel • a graduate of LIPA, Ben Brown, was amongst those who carried the
olympic Torch through southport • participants for Sky Arts Ignition, presented by Tate Liverpool, were revealed • The minister for employment, the rt. hon
Chris Grayling MP, welcomed TNT Post UK’s plans to create up to 20,000 new jobs • penketh’s helped LJMU furnish its new building on Clarence street • Amatica is setting its sights on IFAs that provide
investment management services to mass affluent and high net worth clients • Arup was appointed by HS2 Ltd to provide preliminary designs for the hs2
terminus at euston station • Tracey Bell Clinic held a mole Checking Clinic • CALM was named the official
charity for epsTein The play • associated british ports held its immingham 100 Community open
day exactly 100 years to the day since King george V and Queen Mary opened the Port of Immingham
• Peel Ports introduced a new coaster vessel and investments in a new harbour mobile crane •
SDV Fairs & Events was selected by the National Olympic Committee to ship material and equipment from all the Sports Federations from France to the
uK to be delivered to the olympic village and other venues located in London or Glasgow
NEwS IN BRIEF
Businesses go batty for the meet Your Neighbour tournament
City Centre businesses went batty for a knockout ping pong prize. Applications flooded in for a two-week table
tennis tournament organised by City Central BID, which arranged for the finalists to play alongside London 2012 olympians at the ECHO Arena during the Men’s World Cup this September. Businesses who signed up to compete included Kenyon fraser, Clarity Creation, La Tasca, Genting Casino, Metquarter’s Patisserie Valerie, H&T Pawnbrokers, Sainsbury’s and the security team at Central Station. Ged Gibbons, of City Central BID said: “This was a great opportunity for businesses to get into the Olympic spirit, do some fun team building, network and promote themselves to a captive audience.’’
Hard Days Night Hotel concierge Kris Kay awarded golden Keys
The concierge at Hard Days Night Hotel has been awarded the prestigious Golden Keys. Kris Kay, who is a member of Les Clef d’Or, is the third
member of the Hotel’s concierge team to be given the accolade, which is designed to promote friendship between members. mr. Kay said: “i am delighted to be awarded the golden Keys as it is the best form of recognition for the hard work that I have given to my role. It was a great honour for me to attend the presentation in London where I was given my keys by the President of the Society.” Mike Dewey, general manager of Hard Days Night Hotel, added: “We are delighted that Kris has been given this award. The hotel concierge position plays a vital role in the daily customer service operations of hotels and Kris should be proud of what he has achieved.”
ACC to host international medical conference in 2013
ACC Liverpool will host an international medical conference after one of the city’s ambassadors campaigned for it.
The European Society of Gynaecological Oncology (ESGO) will hold its four day International Meeting from october 17-22 2013, bringing around 2,500 attendees from more than 60 countries.Dr. John Green, senior lecturer at the University of Liverpool and consultant medical oncologist at Clatterbridge Cancer Centre, worked with the Liverpool Bidding Partnership to bring the society’s biennial conference to the venue.
Cathedral welcomes paintings of Liverpool Life
Liverpool Cathedral is exhibiting two paintings depicting Victorian life in Liverpool, on loan from the Walker Art Gallery; the first time that the
gallery has loaned artwork to the Cathedral.The paintings, of St John’s Market and Bold
Street, by Charles Trevor Prescott, chart the period between 1892 and 1894. They will be on show at the anglican Cathedral until 16th September. Dr. Laura MacCulloch, Curator of British Art at the Walker Art Gallery, said: “We are delighted to be showing these paintings in the Anglican Cathedral, one of Liverpool’s most loved landmarks.”
Eryl Parry, Director of Enterprise at Liverpool Cathedral, added: “We hope that these paintings will really inspire people to capture modern life in Liverpool.”
Researchers in Infectious Disease move to Liverpool Science park
The University of Liverpool has relocated part of its Institute of Infection and Global Health to the Liverpool Science Park (LSP) as part of a
£10 million investment.The move sees more than 50 researchers
working in animal and human infectious disease occupy more than 8,000 square feet of laboratories and offices in Lsp’s ic2 facility on Brownlow Hill.
Chris Musson, LSP chief executive, said: “Securing this commercial letting is an important milestone for Liverpool Science Park, as the co-location of the university Research & Development (R&D) facilities on science parks reflects global best practice. As the universities’ science park, we would hope in the future to secure further world leading R&D facilities on site to help drive forward the city’s knowledge economy.”
wild Thang prove that they are tennis nuts
Wild Thang went tennis nuts for the sixth year in a row, joining forces with The Liverpool International Tennis Tournament
to become an official sponsor and merchandise/print provider for the tournament.
Andrew Dwerryhouse, MD at Wild Thang, said: “It was a perfect match to give Wild Thang the opportunity to showcase its products & services throughout the tournament. This is a great example of Liverpool companies & events supporting each other by working together regardless of the continued tough economic times.”
@PingLiverpool Celebrate the launch of Ping! Liverpool with free ping pong games @ Williamson Square
mEmBER NEwS
THE BIG INTERVIEW
The BIG Interview withthe Royal Court Trust
“The Trust’s main aims are to renovate the Royal Court Theatre tosafeguard it and its Art Deco interior for future
generations.” Stacey Lavery
Can you explain your position and duties at the Royal Court Trust?As the Development Manager for the Royal Court Liverpool Trust, I work closely with the Chief Executive and our team to raise funds for the £10.6m capital campaign to renovate the Royal Court Theatre as well as our community education programme.
An average day at work starts at 10.00am. i check and update our Facebook and Twitter account (@royalcourttrust) for any news relating to the charity and voluntary sector, arts and theatre in Liverpool or feedback from our supporters and reply to any emails.
Every Monday, our team meet to discuss what we have planned for the upcoming week, including funding deadlines, how projects are progressing and what our next steps are.
My role includes managing our database of supporters, donors and other stakeholders which is updated regularly. My tasks range from managing our Adopt-a-Seat campaign and Corporate Club, developing funding bids, networking, preparing and attending meetings with trustees and current and potential stakeholders. On an average day, I leave the office between 6.00-6.30pm.
why was the Royal Court Trust originally set up?
The Trust was established in 2008 by gillian miller to act as custodians of the magnificent Grade II listed Art Deco Royal Court Theatre in the heart of Liverpool City Centre.
The Trust’s main aims are to renovate the Royal Court Theatre to safeguard it and its Art Deco interior for future generations; and to develop a community participation programme providing opportunities for people from across Merseyside and beyond to learn about the building and its rich heritage.
since 2009, the Trust has worked closely with architects Allford Hall Monaghan Morris to develop a vision for the building. in december 2011, the Trust received a grant of just under £1m from the Heritage Lottery Fund to begin work on phase 1 of the capital campaign.
Between February and June 2012, ahmm and contractor, Nobles, a Liverpool-based company, worked to deliver the vision. The theatre reopened in June 2012 with a renovated auditorium including better seating, access for disabled customers and toilet facilities.
“we hope that the whole of the campaign to redevelop the Royal Court Theatre can be
completed in five years.” Stacey Lavery
Can you provide some background on the Royal Court Theatre itself?
built in the 12th century, the site of the current Royal Court Theatre was originally a water well. in 1826, circus owner, John Cooke, bought the site for his circuses, plays, operas and concerts, and it became known as ‘Cooke’s Royal Amphitheatre of arts’. in 1881, the building was redesigned by Henry Sumner as a regular theatre and it was re-opened as the Royal Court. A fire destroyed the building in 1933 but it was rebuilt in 1938 in its current Art Deco style. There have been many famous people who have performed on the Royal Court stage including Dame Judi Dench who made her acting debut in 1957 as ophelia in Hamlet, Dame Judi is now the Trust’s Patron.
Could you discuss the various phases of the Royal Court renovation?
The phases are as follows:phase 1: restoration is to
restore the internal decorations to their former glory, improve seating, lighting and facilities.
phase 2: The entrance consists of a new ground floor extension providing vital foyer space and a more centrally located box office and a new multi-function corner space.
phase 3: vertical Connection will be increasing public access through the installation of a lift and increasing fluidity around the Circle and Balcony levels revealing more of the buildings rich art deco detail.
Phase 4: Rooftop Venue sees a new public space offering stunning view across the Liverpool sky line fully accessible
via the new lift.These phases are subject
to change and will take place depending on successful funding bids and other funds being in place. We hope that the whole of the campaign can be completed in 5 years.
In the years since the Trust was set up, which events or achievements stand out?
Getting Jonathan Falkingham, Chief Executive and co-founder of Urban Splash to become a Trustee was a major achievement for the Trust. Jonathan has been instrumental in running the capital project. He suggested running an open competition to appoint an architect. More importantly, Jonathan decided that the renovation for the theatre could be achieved within a budget of £10 million from the outset. given that building project costs always seem to escalate out of control, this has proved to be a great way for us to achieve our aims for the theatre without wasting money.
Another achievement has been to enlist the support of Sir Terry Leahy, ex-Chief Executive of Tesco by way of our Campaign Ambassador. Sir Terry hosted a fundraising dinner for us at the West Tower, which was sponsored by Hugh Frost, and will host another event for us in October at the theatre.
Other achievements are persuading Liverpool City Council to grant the Trust a long lease on the building, as this enabled us to apply for funding from the Heritage Lottery Fund. We were extremely fortunate that the Heritage Lottery were supportive of our application to them for the renovation of the theatre and our plans to engage local
10 Like Liverpool Chamber on Facebook at www.facebook.com/LiverpoolChamber
@RoyalCourtTrust good luck with the next stage of your refurb @garymillar
The Royal Court Trust has accomplished a lot in a short time. Chosen as Liverpool Chamber of Commerce’s Charity of the Year for 2012, it is designed to provide redevelopment for the Royal Court Theatre in a way that protects its legacy and interior for future generations, with the first phase having recently been completed. To find out more about their work, Liverpool Chamber Magazine conducted an interview with Stacey Lavery, Development Manager at the Royal Court Trust.
Stacey Lavery,Development Managerat the Royal Court Trust.
THE BIG INTERVIEW
communities with the building. This project is ongoing and has been
the catalyst in securing the future of the theatre for local communities. We were also fortunate that Nobles Construction, based in Liverpool, were keen to tender for our recent capital works. They did a fantastic job and kept the project to a tight timescale and budget.
We hope to continue working with them to achieve future phases of improvements to the Royal Court Theatre building.
what would you say is the Trust’s greatest achievement thus far?
Being awarded a Heritage Lottery grant and completing phase 1 of the capital campaign. We still have a long way to go…
How would you describe the work that Liverpool Chamber of Commerce has done for the Trust this year?
Building a relationship with Liverpool Chamber of Commerce has enabled us to connect with individuals and businesses who may not already known about the Royal Court Theatre and the work of the Trust. We were delighted and very grateful that Feathers Hotel & Catering Group donated their fee from a Chamber event to us and we hope that we are successful in engaging other Chamber members with our campaign in the near future.
How would you describe the success that the Royal Court Trust has had?
Support from local businesses is key to the continuing success of the Trust. It helps to lever public sector support and encourages others to get on board. We had to secure over 10% of funds from our own resources to match our recent Heritage Lottery Fund grant. This represented over £200,000. Much of this came from the public who contribute to the Trust via a £1 ticket levy on all shows at the Royal Court Theatre.
However, the Royal Court Trust has much competition from other performance venues in the city who are
raising funds for improvements to their buildings. The Royal Court currently received no public funding so support from the private sector is even more important to ensure the continuing success of the Trust. Without this support, the Trust will struggle to be able to raise the funds to complete the building improvements at the Royal Court.
In terms of its work and its impact, where do you hope that the Royal Court Trust will go in the future?
We are keen to build on our HLF funded renovation of the auditorium to achieve improvements to the whole theatre over the next 5 years. We still need to raise over £7 million to achieve the next phase of work so this will form a major part of our efforts going forward. The Trust is keen to be part of the formation of the city’s ongoing arts and culture strategy and play its role in the regeneration of the St George’s Quarter, the area immediately surrounding the theatre.
The Trust will continue to engage with young people through a regular, free youth theatre offer and with older people through the Royal Variety Lunch Club events.
The Trust is committed to ensuring that the Royal Court continues to play a leading role at the heart of Liverpool’s cultural life, as it has done for nearly 200 years.
How can people get involved?
Individuals, businesses and community groups can support the Royal Court Trust in the following ways: to adopt a seat in the auditorium where the donor will have their name or logo on a plaque for ten years; to participate in a Heritage Tour; to volunteer; and to join the Royal Court Club.For more information about the Royal Court Trust, you can visit the Trust’s website at www.royalcourttrust.org or you can telephone 0151 702 5892.You can like the Royal Court Trust’s Facebook page by visiting www.facebook.com/RoyalCourtLiverpoolTrust.You can also follow the Royal Court Trust on Twitter @royalcourttrust.
“The Trust is committed to ensuring that the Royal Court continues to play a leading role at the heart of Liverpool’s cultural life.” Stacey Lavery
“Support from the local businesses in Liverpool is key to the
continuing success of the Royal Court Trust.” Stacey Lavery
The stairs and handrails have been redeveloped, along with improved lighting to the back corridor of the Theatre.
Although the cabaret style has been maintained, there are now different types of seating, which include LED lighting throughout. Concealed LED lighting strips are also used for the ceiling of the auditorium, with an original effect circa 1938.
The bar area has been redesigned with a modern flavour.
Restrooms now have more cubicles with a modern layout, including original marble from the original facilities.
11Follow Liverpool Chamber on Twitter @LpoolChamber
@RoyalCourtTrust We now have 50 seats adopted thank you to everyone who supported our campaign #ItsLiverpool #ImLiverpool
Adopt-A-Seat allows for seats to be adopted by anybody with their name on a plaque on the chair for ten years. This seat was adopted by the popular Liverpool comedian Ken Dodd.
12 Find out about all upcoming events staged by Liverpool Chamber of Commerce at www.liverpoolchamber.org.uk/events.html
EVENTS
Liverpool Chamber of Commerce Events
Upcoming EventsSeptember 2012Trustee Event (Sep 20)International Lunch: the Americas (Sep 20)Louise Ellman MP – Business Briefing (Sep 21)Understanding Market Research for Exporters (Sep 24)Documentary Letter of Credit (Sep 25)German Speaking Networking (Sep 27)Exchange Lunch (Sep 27)Exchange Charity Golf Day (Sep 28)Mail Optimisation – Save on postage in 60 Really Useful Minutes (Sep 28)
October 2012Export Sales – Winning Orders Overseas (Oct 2)Customs Masterclass (Oct 3)Charity Networking at the Partnership for Learning, Speke (Oct 3)Understanding Export Paperwork and the Process (Oct 17)Exporting Works – Breakfast Networking at Anfield Football Stadium, Liverpool (Oct 18)Online Sales for Exports (Oct 31)
November 2012How to Develop an International Strategic Alliance in 60 Really Useful Minutes (Nov 2)Owning Your Business Overseas: Your Guide to Intellectual Property in 60 Really Useful Minutes (Nov 9)How to Source and Win International Tenders in 60 Really Useful Minutes (Nov 16)International Sales Skills in 60 Really Useful Minutes (Nov 23)Customs Masterclass – VAT – Trading with Other Countries (Nov 27)International Social Media (Nov 30)
December 2012Charity Networking (Dec 5)International Lunch: CIVETS (Dec 12)
January 2013The Shipment Jigsaw (Jan 24)International Lunch: Africa (Jan 30)
February 2013Exporting Works – Breakfast Networking at Anfield Football Stadium, Liverpool (Feb 7)
Energy and Environment LunchLiverpool Chamber of Commerce, in conjunction with CT Investment Partners, stages the Energy and Environment Lunch to educate delegates on recent events in the sectors, and also allows for networking.
The most recent event took place at the novotel. There were more than 50 attendees, including delegates from Liverpool Vision, Brabners Chaffe Street and the East Liverpool Economic Community Trust.
Speed NetworkingSpeed Networking is a networking event with a difference, primarily because delegates have a limited time frame to discuss potential opportunities with other attendees, before their opposite number takes over. Delegates then swop chairs, and the process continues.
The speed dating-style format allows for the attendees to discuss their business quickly with a variety of members, and to rapidly increase their contacts at the same time.
60 Really Useful minutesFor one hour on a Friday morning, members can learn a lot of information about an important aspect of business at Liverpool Chamber.
The seminars allow an organisation to provide a presentation on a subject relevant to their business and to those represented.
The picture above shows a 60rum session hosted by Jack Dotchin at Ph. Creative. You can read more about the company and its 60rum seminars on page 17.
Exporting worksThis is a networking event organised by Liverpool Chamber of Commerce and uKTi, held at breakfast time, which is aimed at the international trade sector, particularly businesses who export.
Delegates have the opportunity to ask experienced Chamber members about different aspects of international trade. Locally-based companies with a wealth of knowledge will be available to talk to attendees over breakfast.
meet & EatThe Meet & Eat events, sponsored by The Comedy Trust, provide a laid-back and friendly environment for networking.
Delegates can note down who they would like to speak to, and meetings are then arranged. This allows for plenty of networking sessions to take place. There is also a lot of fun to be had with such challenges as the creation of a tower made entirely from newspapers. The games are different for each Meet & Eat event.
Annual DinnerThe Annual Dinner is the biggest event of the year for Liverpool Chamber of Commerce.
attended by over 500 delegates in a stunning location, the event includes the presentation of several awards and contributions from a number of high-profile guest speakers. The dinner provides an opportunity to look back on the most recent 12 months, the attendance figures guarantee plenty of networking, and It allows Liverpool Chamber to celebrate the year in style.
Charity NetworkingHosted by Liverpool Chamber of Commerce and LCVS | United Way, the Charity Networking events are an absolute must for charitable organisations, particularly fundraisers and marketers, as well as businesses wanting to work with charities.
It provides an excellent opportunity to network with peers in the third sector, and businesses who are interested in working with charities are always welcome to come along too.
Great @LpoolChamber networking event, would recommend #meetandeat to any organisation who would like to expand their contacts @ULMSAlumni
13Book places for Liverpool Chamber events at www.liverpoolchamber.org.uk/events.html
EVENTS
Member Events
September 2012Train and Toy Collectors Fair at Haydock Park Racecourse (Sep 16, Nov 18, Dec 28)LinkToChina UK-China SME Week (Sep 17-19)Adlib Solutions L-ACOUSTICS KARA Training Day (Sep 18-20)Branding and Marketing in the Year of the Dragon (Sep 19)RICS CPD Series – Service charges in commercial leases (Sep 20)RICS NiP 4 Lunch Bolton (Sep 21)Liverpool Comedy Festival 2012 (Sep 27-Oct 7)Skydive for Jospice (Sep 30)
October 2012John Bishop 2012 at the Echo Arena (Oct 1-6)RICS Merseyside & Cheshire Annual Property and Construction Dinner 2012 (Oct 5)Neurosupport Sportsman’s Dinner at Aintree Racecourse (Oct 5)The Roy Castle Lung Cancer Foundation
Windsor Womens 8k (Oct 6)The Chester Racecourse Company presents The Copacabana Ball (Oct 6)The Clatterbridge Cancer Charity Vietnam to Cambodia Cycle Challenge (Oct 6-17)The Clatterbridge Cancer Charity at the Bank of America Chicago Marathon (Oct 7)MBNA Chester Marathon (Oct 7)Tea Dance amidst the Palms at Sefton Park Palm House (Sep 11, Oct 9, Nov 13)Philippine Business Conference (Oct 10-12)Cheryl at the Echo Arena (Oct 11)Liverpool Marathon (Oct 14)NWCRF Southport AGM (Oct 14)Liverpool Fashion Week 2012 at Leo Casino, Capitol Building, the Maritime Museum and the Hilton Hotel (Oct 15-20)Jesus Christ Superstar at Echo Arena (Oct 16)RICS CPD Series – Structuring a standard lease for SMEs (Oct 18)Jospice Race Night at the Barbacoa (Oct 19)Birmingham Half Marathon (Oct 21)UKTI North West Trade Mission to Serbia & Croatia (Oct 22-26)BCC International Trade Conference – Exporting is Good for Britain (Oct 24)RICS Sports Ground Safety Certification Guidance Note Launch (Oct 24)RICS CPD Series – Construction, design and management regulations (2007 update) (Oct 25)Ecorys Information Day at The Foresight Centre (Oct 25)Freddie Mercury & Queen Tribute at The
Park Hotel (Oct 26)The Great South Run (Oct 28)Sing-a-long Afternoon – Singing our Socks Off at Sefton Park Palm House (Oct 30, Nov 27)RICS Greater Manchester – QS & Construction Underground Tunnels Tour Halloween Special 2012 (Oct 30)
November 2012World SME Partnership Summit (Nov 2-3)Antiquarian and Secondhand Books at The Haydock Park Racecourse (Nov 3)The Roy Castle Lung Cancer Foundation Great Wall of China Trek (Nov 3)The Roy Castle Lung Cancer Foundation Strictly Ballroom (Nov 4)Brodsky Quartet at St George’s Hall (Nov 6)The De-Stress Seminar (Nov 9)Lionel Richie at the Echo Arena (Nov 10)Andrea Bocelli at the Echo Arena (Nov 11)Craft Fair at The Haydock Park Racecourse (Nov 11)Festive shopping evening for Jospice (Nov 14)British Chamber of Commerce in Belgium, in conjunction with UKTI, present the Golden Bridge Awards 2012 (Nov 15)Julian Lloyd Webber, cello John Lenehan, piano at St George’s Hall (Nov 15)The Priests in concert for Jospice at the Liverpool Metropolitan Cathedral (Nov 16)Once In A Lifetime 2012 at the Echo Arena (Nov 17)Tough Mudder (Nov 17-18)
RICS CPD Series – New Rules of Measurement (Nov 27)NWCRF Christmas Coffee Morning (Nov 28)The Roy Castle Lung Cancer Foundation Masquerade Ball (Nov 30)Jospice Christmas Bingo (Nov 30)
December 2012Port Sunlight Christmas Food Fayre, Hulme Hall (Dec 1-2)Santa Dash (Dec 2)North West International Trade Awards 2012 (Dec 6)RICS CPD Series – Deleterious and hazardous materials (Dec 6)Madness at the Echo Arena (Dec 7)Rhos Male Voice Choir at St George’s Hall (Dec 8)Light Up A Life service at Jospice Thornton (Dec 9)Joglaresa at St George’s Hall (Dec 11)Jospice Christmas Concert (Dec 18)A Christmas Carol at St George’s Hall (Dec 20-21)
Send your event information to [email protected]
Rolf Harris described the Walker Art Gallery exhibition of his paintings, Can You Tell What It Is Yet?, as “an absolute thrill.”
Councillor Liam Robinson, T. McGuinness and Councillor John Salter at the Wirral Customer Forum, one of four held across the region by Merseytravel.
Tracey Bell staged a Mole Checking Clinic as part of NOW Magazine’s Smart Girls Fake It Campaign.
In early July, Paperchase held its annual Christmas preview at its headquarters in London to showcase its collection ahead of the festive season.
The panel at the Health is Wealth Business to Business Fair and Panel Event, held at Liverpool Hope University.
The Anglican Cathedral held its annual abseil, wherein businesses participate to raise funds for their chosen charities.
Mossley Hill Atlantic Club teamed up with Liverpool City Rotary for a fundraising event in the form of a Teddy Bear’s Picnic and Sports Day.
Daniel Halksworth and Eimear Mullan were triumphant in the 2012 IRONMAN UK competition.
The Linda McCartney Centre held a Tandem Sky Dive, raising £499, and described by Kaeleigh Miller as “The most amazing experience I’ve had.”
With assistance from Birkenhead AC, Sarah Castro, from Up & Running, participated in the Sefton Park 5 Miler race.
@RoyalCourtTrust Our Development Manager @StaceyLian will be at the Charity Networking event organised by @LpoolChamber at #Rathbones
14 Connect with Liverpool Chamber on LinkedIn by searching for Liverpool Chamber of Commerce
OPINIONS
The Digital OlympicsBehaviour is fascinating. It tells us so much if we just pay attention to it. Given what I do for a living, digital behaviour is the bit I’m (mostly) interested in so when something like the Olympics comes around I get excited for reasons other than the usual sporty ones.
Four years is a long time. In the internet world, it’s an eternity. since 2008, we’ve seen the social web become truly mainstream. The number of Tweets during day 1 of London 2012 was more than the entire beijing 2008 with just under 10m Tweets in the opening ceremony alone. Between Beijing & London, Twitter went from 6m users to 140m.
Sure, early adopters were using Twitter during the last Olympics but it only started its exponential growth after 2009.
As the first Olympics post #arabspring #ukriots and #obama, this was always going to be the “Social Media Olympics”.
British athletes were embargoed and suspects well coached on social media. Not so all teams...
So here are my social media Olympics medals, both Gold and “Scold”:
sir Tim berners-Lee reTweeted 10,000
times – GOLD!BBC Mobile App – GOLD!oK, so it’s not a Tweet but this was my
Olympic star. I lost count of how many times I used it to keep up to date with the medal tally. And those medal icons were simply beautiful.
Colm Quinn – Ordinary bloke’s witty riposte to Piers Morgan – GOLD!
@piersmorgan: “And yes, I was very disappointed @BradWiggins didn’t sing the anthem either. Show some respect to our Monarch please!”
@mrcolmquinn: “@piersmorgan I was disappointed when you didn’t go to jail for insider dealing or phone hacking, but you know, each to his own @BradWiggins”
Greek athlete Voula Papachristou: Dropped from Greek team for Racist Tweet – SCOLD!
Tom Daley’s Twitter Troll [Name Redacted] – Arrested by Police – SCOLD!
Twitter suspended Guy Adams’ account after criticising NBC – SCOLD! (Twitter have subsequently reinstated the account.)
So that’s it until Rio. What can we expect? Many things but a big one will be closer integration of social media, directly with TV. Let’s hope the gold tally gets bigger!
Liverpool Chamber Magazine is giving our members the chance to speak their mind on a topic relevant to their business. This issue, our guest speaker is Phil Blything (pictured), Director at GLOW New Media, who examines the use of social media during the 2012 olympics.
About Me You won’t know everybody at a networking event. But if you see one of these people at an event in the future, you could start a conversation by discussing the information below . . .
Name Rachael Bampton-Smith Andrew Dwerryhouse Daniel NelsonOrganisation Rachael Bampton-Smith Wild Thang @CLAD Design
Position Director Managing Director Managing Director
Did you know that I Once sang with Bon Jovi! Went to Camp America Play the guitar & piano
Pets Cat My children None
Favourite colour Red Pantone 228 Red
Favourite food Tapas Thai Steak
Favourite drink Coke (with vodka in it) Pint of Cain’s Beer
High Street/Online Online High Street High Street
Facebook/Twitter Twitter Facebook Twitter
PC/Mac Mac PC PC
9-5/Flexitime Flexitime 8.30-5.30 but usually later Flexitime
I really like . . . Natalie Adams Mo Farah Richard Branson
I can’t stand . . . Wayne Rooney Scary Spice Alex Ferguson
Favourite TV show Wallander Total Wipeout The Sopranos
Least favourite show Anything reality EastEnders Any soaps
Favourite film Love Actually Dead Poets Society The Dark Knight
Least favourite film Horror movies Jaws: The Revenge The Expendables; absolutely awful
Favourite song Superstition by Stevie Wonder Hey Jude by The Beatles Get Back by The Beatles
Least favourite song Anything heavy metal Any Cheeky Girls songs Any Radiohead songs
Ideal place to live Liverpool, and I do Liverpool Liverpool
Myself in a word Effective Wild Thang (oh, that’s 2) Determined
Go on, make us laugh
Then again, perhaps you want to introduce yourself to your fellow delegates by making them laugh, but you just can’t think of the right joke. Here’s one from Sam Avery at The Comedy Trust . . .
why have elephants got big ears?Because Noddy won’t pay the ransom.
Rachael Bampton-Smith
Andrew Dwerryhouse
Daniel Nelson
Wow! Can’t believe we’re seeing one of our fave Clatterbridge supporters with her majesty! #danielcraig #bbcolympics @ClatterbridgeCC
15Like Liverpool Chamber on Facebook at www.facebook.com/LiverpoolChamber
Jenny Roberts, The Roy Castle Lung Cancer Foundation:
“The Stars of Roy Castle Lung Cancer Foundation Awards was introduced in 2012 to celebrate, recognise and reward supporters that make who vital work of the charity possible.
“Nominations were sought for individuals and groups who donate time, energy and raise money every year.
“Across the nine categories, over two hundred nominations were received giving the judging panel
the job of deciding upon a short-list and a winner in each category.
“On 31 May, over 200 people gathered in Isla Gladstone Conservatory for a gala dinner and awards ceremony hosted by ITV Granada presenter Andy Bonner where the winners would be announced.
“As the work of each nominee was described and applauded the atmosphere in the room was elevated. There was a very special sense of belonging which one winner described as ‘ the Roy
Castle family’. Many choose to support the charity in memory of a loved one that has died from lung cancer, their stories may differ, their backgrounds may vary but their bravery and courage is the uniting factor and the support of those left behind can make a difference.
“There may have been nine winners announced but it was clear that they were all winners. Applause filled the room as the audience rose for a standing ovation. Our supporters are ordinary people doing extraordinary things every single day.
“The event was a massive success because it achieved its
main objective: to thank each and every person for their contribution and to encourage them to continue to support the charity.
“Entries for the 2013 Awards are now open. If you know somebody who deserves to be recognised, you can nominate them today.”
All of the winners at the Roy Castle Lung Cancer Foundation Awards 2012 on May 31.
An Unforgettable Event
ADVERTISEMENT
Did You Know?Studio 2, a restaurant and bar, was previously a music recording studio.
Studio 2 was part of the wider Parr Street Studios (and it is still located on the ground floor of the Studios). As one of the two Recording studios used, bands such as The Spice Girls, Coldplay, Simply Red, Atomic Kitten and Take That have recorded music in the facilities.
And certain aspects of the old studio remain, as explained by Jessica Lea, manager at Studio
2: “Our bar desk was once a mixing desk. The original speakers are still on the walls. And the ceiling and the walls were especially designed for acoustics.”
By The NumbersLiverpool Vision summarise the Global Entrepreneurship Congress (GEC).• The main summit day generated
over £560k for the city’s economy
• 3,000 delegates from 125 countries
• 2,904 people attended the main GEC event
• The Festival of Entrepreneurship featured 80 events
• 85% of attendees said the main GEC event met their expectations
• 80% of delegates felt inspired• 79% of delegates called
Liverpool an entrepreneurial city• 78% of delegates said Liverpool
was a good place to do business• 61% of delegates felt fringe
events added value to the programme
• 66% of delegates felt attending would positively impact business
Jessica Lea, manager at Studio 2.
FEATURES@Roy_Castle_Lung What a night! A huge thank you to everyone involved who supported us and a massive congratulations to all our nominees and winners.
tel: 0151 495 2491 www.armistead.co
Green is the colour for one of Merseyside’s fastest growing building companies at this month’s Landlord’s Expo at the Crowne Plaza in Liverpool as they offer the chance to speak to some of the country’s top experts in the Green Deal.
Armistead Building Services, based at Restoration House in Rhyl Street has recently branched out into Energy Solutions as well as two other areas, Armistead ABS Chemdry and Armistead Construction.
They’re leading the way in bringing the Green Deal to the North West and delegates to the Expo on the 27th have the opportunity to attend a seminar in the subject along with a question and answer session.
Armistead also have a stand at the event where visitors can find out more about the Armistead Group and the work they do with void property restoration and maintenance as well as damage caused by fire and flood.
Managing Director Dave Walker said: “Green is definitely the colour to be seen in this September as we’re inviting all delegates to our seminar at the Expo to find out more about how the Green Deal can benefit them. It can lower household bills and you don’t have to pay for anything upfront! We’re really looking forward to it. We’re also hoping to be able to help a lot of the visitors to our stand on the day. It’s the first time that Armistead has been part of the Landlord Expo so come along and say hello!”
Landlords and tradesmen are invited to register in advance for the seminar via email at [email protected]
Registration will also keep delegates updated on the latest information on the Green Deal. Armistead Building Services can be contacted via their website at www.armistead.co or call them on: 0151 495 2491.
Armistead goes green at the Expo!
16 Connect with us on LinkedIn by searching for Liverpool Chamber of Commerce
FEATURES
What are your duties at ACC Liverpool?I am responsible for bringing public ticketed events to the Arena and Convention Centre.
I support my clients from this early stage through to event completion when I’m on hand to settle the shows and produce post event feedback. My clients include major UK concert and comedy promoters, professional boxing promoters, darts, wrestling, broadcast events such as X Factor auditions, ice shows, family event promoters and music awards.
In such a varied role, no two days are quite the same. In one day I could be making preparations for a concert on sale or hosting a site visit for a new client.
We could be involved in the final planning stages for our next major concert or agreeing the contract for the MOBO Awards whilst hosting an event in the venue and an auditions process for a broadcaster at the same time.
I also represent ACC Liverpool at the National Arenas Association and at industry events such as ILMC and Live UK conferences. It’s a wonderfully varied role and always challenging.
Aside from the day job, we are always considering ways to improve our offer and new ways of working too. Delivering better experiences to event customers and clients ultimately helps expand our client base whilst ensuring our regular clients return for repeat business.
What are the overall annual attendance
figures since aCC Liverpool opened in 2008?Since opening in January 2008, Echo Arena has welcomed just over 2.5 million visitors. Since opening in spring 2008, BT Convention Centre has hosted more than 320,000 delegates.
Which shows/events have stood out for you over the years at ACC Liverpool, and which shows were the fastest-selling?Sir Paul McCartney in 2011 was one of Echo Arena’s biggest onsales. The fastest selling are Justin Bieber, One Direction and Oasis. Other highlights include MTV Europe Music Awards, BBC Sports Personality of the Year, (both 2008), Beyoncé (2009), MOBO Awards (2010), Peter Kay, Paul McCartney (2011), One Direction (2012), and X Factor boot camp.
BT Convention Centre highlights include Liberal Democrats Spring Conference (2008), Lib Dems Annual autumn Conference 2010, Labour Party Annual Conference 2011, Gordon Brown’s Cabinet meeting, NHS Confederation (both 2009), the National Cancer Research Institute in 2010 and 2011, the 2012 BBC Worldwide Showcase and the Global Entrepreneurship Congress.
How far in advance do promoters have to get in touch with ACC Liverpool in regards to staging a show/event, and how does the process work, from the show being booked to the official announcement to the beginning of ticket sales?The process always starts by considering the diary and confirming availability of the venue the artist or production wishes to visit. Once the date/dates are secured, layouts and capacities are agreed, contracts are exchanged and events are announced. The time scale can vary between 18 months and six weeks ahead of the event.
For example, Michael McIntyre and Walking With Dinosaurs went on sale 18 months in advance, whilst others have been on sale for a little longer than two months ahead of the event. In extremely rare circumstances we will have much shorter lead times; a client once called for availability to run an event the following day.
Has a show/event ever surprised you in terms of how many people it drew to the Arena?Some events have performed better than originally expected, although some artists wish to play to smaller capacities when developing their careers. The beauty of our space is that smaller events can be increased in capacity from our EchoTwo layout of 4,000 capacity right through to full venue 11,000 capacity depending on the artist’s wishes.
What was the toughest show/event, in terms of the amount of work and the number of people required, for ACC Liverpool to stage?Some of the full site lets have provided major challenges in terms of their delivery, for example, when you consider the scale of the MTV Europe Music Video awards, BBC Sports Personality of the Year or MOBO Awards. These events were all particular achievements for the venue, the staff and the city, showing our capability of attracting and hosting incredibly high profile world class events.
Are certain targets set for each show/event in regards to how many sales are expected, and has this ever resulted in subsequent action
being taken (e.g. the addition of an extra show or, conversely, a cancellation)?All events are set up with the intention of maximising attendances in their particular capacity and configuration. We would always look to add shows when selling well and on the rare occasions when shows haven’t sold as well as expected, some have been downsized, moved venue or cancelled. It’s within our remit to react to the needs of every event and thankfully we aren’t expected to cancel or reschedule events too often.
Is there a particular show/event that you hope ACC Liverpool will be able to stage in the future?From an Echo Arena perspective, we are always looking to the next show and to attract artists to the city where there is an appetite for them to play. Exhibition Centre Liverpool will give us an increased capacity of up to 10,000 for all standing concerts. The potential for world-class sporting events is also huge as we will be the only purpose-built interconnected arena, convention centre and exhibition facility in the UK. In terms of BT Convention Centre, we are in constant talks behind the scenes with all party political parties.
Over 4 ½ years since its opening, how would you describe the impact that ACC Liverpool has had on both the city of Liverpool and its economy?ACC Liverpool has come to symbolise the regeneration of Liverpool over the past decade. So far we have delivered £550m in economic benefits to the city region. We have had over 2.8 million visitors to ACC Liverpool since opening in 2008, each event leads to an increase in business for restaurants, hotels, bars and so on throughout the city. High profile events also help to raise the profile of the city and put Liverpool on a national and international map.
What are the ambitions of ACC Liverpool in the future?We are planning a new exhibition centre, Exhibition Centre Liverpool, which will offer a further 8,100m2 of floor space. This is due for completion winter 2014 and will be open for business in 2015.
Take That performing at the MTV Europe Music Awards in 2008. The BBC Worldwide Showcase banquet.
Ian Congdon, Sales Entertainment Manager at ACC Liverpool.
A Chat With . . . ACC LiverpoolIn 2008, ACC Liverpool (BT Convention Centre and Echo Arena) opened to great fanfare. And it has definitely proven to be a success. Echo Arena regularly plays host to superstars such as Justin Bieber, Rihanna and Beyoncé Knowles. BT Convention Centre has also hosted major events such as the staging of the Labour Party Conference and the Global Entrepreneurship Congress (GEC).But it certainly can’t be easy to plan events on such a grand scale. We spoke to Ian Congdon, Sales Entertainment Manager, to find out more about ACC Liverpool.
BIG news we will be in LIVERPOOL @itsliverpool & @echoarena Let the party commence! @MOBOAwards
17Like Liverpool Chamber on Facebook at www.facebook.com/LiverpoolChamber
Sixty Really Useful Seconds . . . with ph. Creative
To readers who may be unfamiliar with Ph. Creative, can you describe what services your organisation provides?Ph. Creative is a full-service inbound marketing agency based in the centre of Liverpool, offering services focused on getting remarkable results. We’re experts in building bespoke, fully responsive websites for desktop, tablet and mobile. We create innovative inbound marketing strategies, combining our range of services including SEO, PPC, CRO and social media tailored to our clients’ specific needs.
Can you explain the role Ph. Creative played in the 60 Really Useful Minutes sessions on Getting British Business Online?Ph. Creative has supported the Getting British Business Online initiative since its launch in September 2011. As part of this initiative we work with Google to encourage businesses to take full advantage of the online marketplace and it’s always great for us to get out and meet with these businesses in events like the 60 Really Useful
Minutes sessions. It’s important to us that we work with reliable, credible and trusted partners with strong links with the business community to enable us to reach the amount of businesses we’re hoping to help.
Did the organisation benefit from the role it played in the 60 RUM seminars?We always enjoy meeting with businesses that are keen to embrace online and digital marketing so it’s a great opportunity for us to do these sessions, meet with these businesses and pass on our knowledge. The 60 RUM events are extremely well organized and promoted and so they’ve been really useful with our endeavors. Would Ph. Creative consider hosting future 60 RUM seminars?We would definitely consider hosting future 60 RUM seminars; we could talk about digital marketing all day! We love working with the Chamber and it always adds value.
A Closer Look Ever attended an event or visited a company where you thought “How do they do that?” This feature aims to discover exactly that. Here, we examine the mathew Street music Festival.
Although the city of Liverpool has been taken over by superlambananas, penguins and a giant spider, amongst other things, there is one spectacle, one event, one show which takes over the city each and every year – and only gets bigger each time. That would be the Mathew Street Music Festival.
Now in its 20th year, the Mathew Street Music Festival is designed to showcase live music over one bank holiday weekend across the city of Liverpool. The acts range from tribute bands to established acts to future stars. But, Susan Lees, Senior Events Manager at Culture Liverpool, who plays a key role in the organisation of the Festival, reveals that it wasn’t always this way:
“The first Festival was held 20 years ago by the Mathew Street Music Festival. This was a group from the Cavern, led by Bill Heckle and Dave Jones. Back then, there was only one stage but, over the years, the event has grown, and in the late 1990s, Liverpool
City Council became involved in organising the event. Nowadays, the Festival is still responsible for the event programme and signing up the bands, but the Council does the logistics side of things.”
It was estimated that 300,000 people would see this year’s Festival, with five stages playing host to 85 bands – with some musicians hailing from as far away as Canada, Mexico and Brazil – over the course of 60 hours. Needless to say, the event requires a lot of planning.
Susan continued: “As soon as the Festival ends, work begins on the next one. It starts off with
a debriefing a couple of weeks afterwards. From there, we begin to book major contractors – stage managers, lighting etc – and then, from January onwards, the planning process starts as agencies book bands for the Festival. The months of July and August are particularly busy, but it really is a 12-month planning process.”
But whilst the preceding twelve months are action packed, the work really begins in the days leading up to the Festival itself:
“The work actually begins on the Thursday night before the Festival as we begin setting up
facilities. On Friday evening, the first two stages are built, and the crew works overnight to get them ready. On Saturday, a separate crew will build another stage, whilst I am involved in debriefings and meeting with the City Council and Merseyside Police. On Saturday evening, the final stage is built. Overnight, there are then some road closures, and the crew continues working on the final stages (no pun intended). It’s an early start on Sunday morning as the artists begin to arrive. We aim for a 12.00 noon start for the live music.
“When the show is over, everything has to go in six hours. Our final act may finish at around 18.00 on Monday evening, so we have a short amount of time to get everything back in order.”
The Festival took place on Sunday, August 26 and Monday, August 27. Although weather conditions affected the Festival programme, it was still a success, and Susan believes the Festival will continue to grow.
Susan Lees, Senior Events Manager.
Queen are amongst those paid tribute to at the Festival.
Bryan Adams, Managing Director at Ph. Creative.
FEATURES Emma Charlton Can’t wait ....... Love it !! Love all the different types of bands :) Happy, roll on the dancing :)
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18 For more International Business information, email [email protected]
INTERNATIONAL
BCC International Trade Conference
The British Chambers of Commerce (BCC) International Trade Conference – Exporting is Good for Britain is an exclusive event to bring together high growth exporters from across the UK.
It will provide advice and insight into today’s export challenges & opportunities and will enable attendees to meet exporters from across the UK together with representatives from international Chambers of Commerce and other trade organisations to make connections and share experiences in the pursuit of export success.
Carole Crosby, Acting Chief Executive of Liverpool Chamber, said: “The Exporting is Good for Britain conference is a fantastic opportunity for business people across the UK to celebrate the vital role the private sector plays in
driving growth in the UK, and learn from business experts who have successfully grown global brands through exporting.”
It will include top-flight political personalities, business leaders and opinion-formers from across the country. The event is part of the BCC’s “Business is Good for Britain” campaign which celebrates the role of businesses of all sizes in delivering growth, jobs and success across the UK. The high profile nature of this event will make it one of the leading international trade conferences in 2012.
David Riches, Commercial Director at the British Chambers of Commerce, added: “The BCC is committed to helping businesses thrive and grow in an uncertain environment, both here in the UK and overseas. There are thousands of companies that have through sheer hard work grown and exported their products and services across the globe – and this event will give people the opportunity to hear exactly how they have done it.”
Doing Business with the Balkans
On 10th July, COMIT (Chambers on Merseyside International Trade) and UK Trade & Investment hosted an event titled ‘Doing Business with the Balkans’ at the Village Hotel in Whiston, which was attended by businesses from across the region. The event was held as part of UKTI’s Export Challenge, which aims to help 1,000 businesses start exporting or to enter new markets in 2012, and coincided with a visit by Commercial Officers from Serbia and Croatia.As markets that not only offer potential in their own right but can also be used as gateway markets to South-Eastern Europe and candidates for EU membership, there is increasing demand amongst Merseyside companies to learn about the opportunities for trade across in these markets. The presentations from the Martina Hatlak (UKTI Zagreb) and Alex Brooks (UKTI Belgrade) highlighted the opportunities for North West companies to export to the region in sectors as diverse as digital and creative, education, security, environmental and logistics as
well as offering advice on how to conduct business in these markets.Representatives from local companies A Algeo, Alphasonics and The Aspire Trust also shared their experiences with trading in the area from a multi-sector perspective.On trading with the Balkans, Nick Owen, director of the social enterprise Aspire Trust, said: “Working in the Balkans has been an exhilarating, challenging and ultimately life-enhancing experience, which has benefitted both our business’ bottom and top lines. We have successfully enhanced the livelihoods, skills and knowledge of young creatives working in the cultural and digital sectors.”
Customs masterclassLiverpool Chamber of Commerce and UKTI will be hosting a Customs Masterclass later this year.
The official title of the event is Customs Masterclass – Can we save you time and money? An introduction to Customs Regimes and Reliefs.
The first of these will take place at Liverpool Chamber of Commerce on 3rd October (14:00 – 16:00) and will focus on three topics: Export Preference, Inward/Outward Processing relief and Customs Warehousing.
Export Preference will cover how some EC goods are eligible for reduced or nil rates of duty, the evidence required to qualify for the preferential rate of duty, terminology and prevention of
errors.IPR/OPR will cover how you
can benefit from reduced, nil or suspended duty rates when completing temporary imports or exports.
Customs Warehousing will cover the storage of goods, the discharge of goods, and keeping records and accounts.
There will be another Masterclass, focusing on VAT, which Liverpool Chamber and UKTI will be hosting at the Chamber offices on November 27.
For more information on the Masterclass or to book a place, please contact Liverpool Chamber of Commerce’s International Trade Team by emailing [email protected].
Efficient Exporting workshops Liverpool Chamber of Commerce in partnership with UKTI will be hosting two free half-day workshops for exporters on 12th September. The morning session will cover Agents and Distributors with the afternoon session covering Incoterms.
Agents and Distributors has been specifically designed for staff involved in the control and appointment of agents and distributors.
It will look at some of the practical and legal issues associated with these important market entry methods, as well as how to find, select, appoint and motivate agents and distributors. Incoterms has been designed for all organisations large or small
that may export or import or arrange freight or provide advice. It will provide an explanation of Incoterms and how the choice of Incoterms affects a company’s risks and profits.
Refreshments will be available throughout the day, with lunch being served for delegates attending both seminars.
The event will be held at Liverpool Chamber of Commerce’s offices in One Old Hall Street and will run from 10:00 – 12:00 & 13.00 – 15.00.
For more information about the workshops or to book a place, please contact Liverpool Chamber of Commerce’s International Trade Team by emailing [email protected].
Understanding market Research
Export market research encompasses the collection, analysis and interpretation of information about an overseas market to assist in the development of a market entry strategy.
Before entering a new market, it is essential to ensure that the correct research has been carried out.
On Monday, 24th September, Liverpool Chamber of Commerce and UKTI will host an event guiding you through selecting your next export market, making strategic decisions, deciding which information you really need, methods of research and the support available to help you throughout the process.
It will be held at Liverpool Chamber of Commerce’s offices in One Old Hall Street and will run from 15:00 – 17:00.
Investmacedonia
The UK and MK B2B Event was held at the Hotel Aleksandar Palace in Skopje, Macedonia, which was the result of bilateral relations between five UK Chambers and three Macedonian Chambers.
The event was attended by 16 representatives from the UK and 40 from Macedonian companies.
It featured an opening speech from the British Ambassador in the Republic of Macedonia, welcome address by the Deputy Minister for Economic Affairs, the Deputy CEO of the Agency for Foreign
Investments talking about the economic potential in the region and an address from the Director of the Macedonian Chambers of Commerce as well as high profile attendees from different ministries and representatives from public institutions that were matched according to the needs of the UK companies.
Thanks @LpoolChamber enjoyed the networking event on Middle East @crowneplazaliv lovely people, lovely food, good information @Press_Alice
19Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
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Winner of the UK’s Best Italian Restaurant (Italian Food Association), Liverpool’s stylish San Carlo on Castle Street has firmly established itself as the city’s leading destination restaurant.
With luxurious surroundings, great authentic Italian food and an always buzzing atmosphere, San Carlo is the first choice for many key business movers and shakers, sports stars and celebrities.
Part of the award winning San Carlo Group of Italian family-owned restaurants, the group also has restaurants in Manchester, Leeds, Roundhay, Birmingham, Bristol, Leicester, Cicchetti and Signor Sassi in London and
overseas in Kuwait, Bangkok and Beirut.
San Carlo use only the finest authentic Italian ingredients and to ensure the Group maintains its exacting standards head chefs make regular trips to Italy, sourcing the best produce and researching local recipe ideas and methods. On their return, the team develop special seasonal
dishes which will appear on menus across the Group.
Carlo Distefano Chairman of the San Carlo Group says passion is the key to their success:
“We’re passionate about everything we do, all our dishes are authentic and made using only the best ingredients, we never compromise on quality and many of the dishes are our own
family recipes. Nothing makes us happier than seeing people enjoying our food.”
San Carlo is proud of its eighteen award wins and many accolades; after anonymously reviewing Group restaurants, The Observer newspapers’ food critic Jay Rayner wrote “San Carlo has the ingredients others can only dream of.” San Carlo has also received the industry-leading Les Routiers in Britain Hospitality and Service award, a listing among The Times Top 10 Italian Restaurants and praise from gourmet critic Lord Bradford, who features the restaurants on his website.
Open 365 days a year from noon until late, San Carlo restaurants nationwide are always a lively hub of activity and booking is highly recommended.
For reservations telephone 0151 236 0073 or for more information visit the San Carlo Group website at www.sancarlo.co.uk
San Carlo – The Award Winning Taste of Italy
Carlo Distefano Chairman
Marissa DistefanoMarketing Manager
Alessandro Distefano Manager
Marcello Distefano Managing Director
WINNER OF EIGHTEEN PRESTIGIOUS AWARDS
San Carlo | Birmingham Bristol Leeds Leicester Liverpool Manchester Rome Signor Sassi | London Kuwait Beirut Bangkok
41 Castle Street, Liverpool L2 9SH | Tel: 0151 236 0073 [email protected] | www.sancarlo.co.uk
Originale Cucina Italiana@sancarlo_group
San Carlo IS NOT A THEME RESTAURANT. With Italian directors, management and chefs, using the finest fresh produce; the majority of ingredients are imported from the markets of Milan. Each restaurant displays its own unique style in food
due to the individuality of our creative chefs and management supervised by the directors.
“Our family has worked hard to ensure the true Italian traditions remain at San Carlo. We wouldn’t have it any other way.”
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20 For more CIPS information, email [email protected]
Company: Woods Squared Limited
Name: Samantha Ratcliffe
Job title: Accounts Professional
Starting date: July 2010Description of current role: To book in all accounts information as it is received and to prepare bookkeeping for clients as required.
Key responsibility: To provide assistance to the client managers in managing their client portfolios.
How long have you worked for the company? Two years
What was your first role here? Trainee Accountant
What qualifications did you earn as part of your Apprenticeship? AAT
Did you (or will you) do any further training for qualifications after completing your Apprenticeship? Yes, I am looking to start ACCA at the end of August.
How did your work duties change as you progressed? Having the technical knowledge from the AAT Apprenticeship
course helped me to understand how and why I needed to do things.
What are your hopes in terms of future progression in the organisation? While progressing through ACCA, I will be developing my practical and technical knowledge through my day to day duties. I will also be working towards becoming a client manager.
What would you say to those who are considering an Apprenticeship, who are and to companies considering hiring Apprentices? Do it! The practical experience alongside the Apprenticeship has been invaluable. The practical experience gave me the background knowledge to understand the course as well as being able to learn new things. It gave me the technical knowledge to be able to fulfil my duties in work to the best of my potential, by learning how and why we do the things.
TRAINING
CIpS at Liverpool Chamber
Liverpool Chamber eCoursesLiverpool Chamber offers a number of eCourses.
The benefits are that you can start straight away; flexibility is built in; you can learn at a level that suits you; you get value for money; and team managers or course buyers can track their employees’ progress.
For these reasons and others, eCourses are a great way to quickly learn new skills.
There are more than 300 courses available to buy online via the Liverpool Chamber website, which means you can be up and running in minutes. You can simply search or browse through our catalogue to see everything we offer.
eCourses are ideal for learners who prefer self study and don’t need any tutor support, as well as businesses looking for a flexible and cost effective training solution.
in addition, Chamber members receive a 10% discount on all Chamber eCourses.
The courses that are available include Security for IT Users; IT User Fundamentals; Word Processing; Spreadsheet Software; Database Software; Presentation Software; Using Email and The Internet; the Skills Suite (a bundle of the seven aforementioned modules) and language eCourses focusing on Chinese (Mandarin); Arabic; French; German; Spanish; Japanese; Italian and Polish.
To download the full eCourse price list and for more information, visit http://www.liverpoolchamber.org.uk/ecourses.html.
BackgroundLiverpool Chamber of Commerce is an approved CIPS (Chartered Institute of Purchasing and Supply) study centre delivering procurement and supply chain training to businesses across Merseyside to improve their buying skills.
CIPS (Chartered Institute of Purchasing and Supply) is the largest professional procurement body in the world, which reduces/eliminates cost by introducing the best practice, and removes waste in supply chain.
The Chamber offers professional tailored supply chain training at a city centre location, with MCIPS qualified tutors who have extensive industrial and academic experience to help you with your professional career development.
Liverpool Chamber delivers a structured ladder of qualifications from introductory level progressing to Graduate Degree Diploma – a degree-level professional qualification that entitles you to use the prestigious letters MCIPS after your name.
2012/2013 Timetableour 2012/2013 teaching timetable has been announced for Cips.
Level 4 (Foundation Stage), Level 5 (Advanced Diploma) and Level 6 (graduate diploma) will be taught in the form of several units, with each unit culminating in an examination.
The first unit for each begins in the final week of September, with the final unit concluding in July 2013.
For more information on the CIPS training provided by Liverpool Chamber of Commerce, visit http://www.liverpoolchamber.org.
uk/cips.html.
Open DaysLiverpool Chamber of Commerce recently held a number of Open Days for its CIPS tuition, in the form of presentations hosted by lead tutor Laura Scarfe, MCIPS, BA Hons.
Three open days were held on June 25, august 9 and august 29, in preparation for the 2012/2013 Cips Timetable.
Apprentice profile
Company: Liverpool Chamber Training
Name: James Grainger
Job title: Administrator
Starting date: September 2011
Description of current role: To provide administrative support to the Apprenticeships recruitment team.
How long have you worked for the company? Over one year
What was your first role here? Administrator
What qualifications did you earn as part of your Apprenticeship? I will achieve the Business Administration NVQ Level 3 as part of the Apprenticeship.
What are your hopes in terms
of future progression in the organisation? I hope to be an experienced member of the sales team helping to achieve our targets of number of new Apprentices started.
What would you say to those who are considering an Apprenticeship, who are and to companies considering hiring Apprentices? To candidates looking for work, I would urge them to do an Apprenticeship as it allows you to gain a full year’s job experience and gain a qualification out of it. I would recommend an employer take on an Apprentice.
Apprentice profile
Great place to study - excellent team in LCC and brilliant tutors John Webb
21Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
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Universal Ingredients LtdUnits 10 - 11 Meadow Lane Estate, Ellesmere Port, Cheshire CH65 4TY
Tel: 0151 356 7290 • Fax: 0151 355 0299 • www.universalingredients.co.uk • [email protected]
Specialists in the supply of flavour and blending solutions in powder or liquid to the food, beverage and fragrance markets.
Contract Toll Manufacture • Bakery Components • Nutraceuticals/Sports Nutrition • Flavours (Sweet/Savoury) • Animal/Pet Feeds
• Capacity of up to 9000 Kg per 8 Hours.• Up to 1500 Kg per Batch.• Packing into weights ranging from 5 Kg to 50 KG.• Complex formulation manufacture.• Inclusion of Liquids into powders.
Universal Ingredients have designed and implemented a new powder manufacturing facility with the aim of targeting large scale contract opportunities. This will provide a greater variety of processing configurations, faster turnaround and increased capacity for clients looking to outsource their products.
Whatever you are looking for - contract blending and packing, a mix of functional ingredients to give your product an edge, a flavour or fragrance emulsified, or a flavour that will deliver a naturally clean taste - Universal Ingredients can help.
Our unique new product development know-how can help turn an idea into reality. With a wealth of technical and production expertise combined with in-depth market knowledge, our teams work closely with customers to develop a solution - in either liquid or powder form - that meets their precise requirements.
New manufacturing suite now in use
ExperienceEstablished in 1986, the highly experienced team bring over 30 years combined experience.
“We work closely with the customer to offer solutions in the form of a liquid or powder blend that will deliver maximum benefit to the user. Using us to develop a complete product can help to reduce supplier numbers, minimise storage costs and eliminate production handling errors. We aim to deliver competitively priced, tailored solutions to meet specific customer needs, building mutually beneficial relationships based on excellence, trust and loyalty.” Explains general manager Mark Hirons.
QualityThe food industry demands high quality and full traceability and as members of the British Contract Manufacturers and Packers
Association, Universal Ingredients provides customers with the assurance of a fully accredited and audited business that meets the highest standards in contract manufacturing and packing. Their commitment to quality and continuous improvement – particularly in key areas including raw material traceability, quality of finished product and flexibility of supply – is further underlined by their ISO9001:2008 and BRC accreditations.
InvestmentNot one to rest on their laurels, the company have recently made a significant investment in the form of a new powder manufacturing facility boosting their capacity from a half tonne to one and a half tonne per mix. This has the added benefit of providing a greater variety of processing configurations, faster turnaround
and increased capacity for clients looking to outsource their products.
Combined with increased warehousing and storage space, and the introducion of a new packing line to place finished goods into sachets and a new gluten-free blending facility, their on-going investment programme ensures they are ideally placed to offer customers the latest facilities available.
New Business OpportunitiesThe management team is acutely aware that expansion is key to the continuing success of the company and they are currently investigating development opportunities. As Mark explains: “Savoury reaction flavours has recently been identified as a potential growth area. We offer a comprehensive range of competitively priced flavours; from top note flavours,
reaction flavours and stocks, developed for a wide variety of applications and end markets such as dairy, bakery, ready meals, soups, and pet foods. This is an area where we bring added value – we can manufacture to specification or provide advice and support in the development of new formulations and so far customer response has been extremely encouraging.”
Customer serviceThe business is committed to providing excellent customer service, with support starting at the product development stage and providing comprehensive technical support from initial meeting to product launch.
Universal Ingredients have built an enviable position in the market place based on quality, investment and customer service proving that the right ingredients make for the sweet taste of success.
New equipment blended with greater capacity are the receipe for success at Universal IngredientsSpecialists in the supply of flavour and blending solutions in powder or liquid to the food, beverage and fragrance markets, Universal Ingredients has built up an enviable market leading position within the food, beverage and chemical ingredient sectors.
22 Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
ADVICE
Ten Top TipsJames Dunningham, Operations Director at Health@Work, explains ten top tips for workplace stress.1. Early warning signs. “Bosses need to be more vigilant for the physical signs.”2. Watch out for others. “It is easy for someone else’s stresses to affect their closest workmates.”3. It could happen to you. “Workplace depression and stress can affect employees regardless of salary or seniority.4. Don’t let things escalate. “It’s in the interest of a good boss to nip stress in the bud.”5. Look for a good workplace training course. “Dealing with stress helps bosses to understand how to deal with the warning signs.”6. Don’t feel guilty about taking breaks. “Piling pressure on yourself can only make things worse.”7. Relax. “There are a wide range of techniques out there, from simple meditation to lunchtime yoga classes.”8. Ask for help. “There is support out there, and a listening ear can help.”9. Leave work at work. “Make sure you are getting a decent night’s sleep.”10. What’s on the books? “If management understand the common factors causing absence from work, everyone can benefit from a healthier workplace.”
Ten Top TipsReena Sharma, a nutritionist at Health@Work, explains ten top tips for healthy eating.1. Education campaigns“Make your staff aware of healthy eating campaigns.”2. Make it easy“Otherwise they will lack the time or motivation.”3. Provide incentives“Some organisations provide free fruit or mineral water.”4. Go for awards“Sign the whole company up to a recognised, certified scheme.”5. Make it clear“They must understand the low-calorie options available.”6. Put it in writing“State the company’s dedication to healthy eating in the handbook.”7. Lunch breaks“Recharge with exercise or a proper meal.”8. Alcohol awareness“This tackles problems such as sickness and lower productivity.”9. Work with local suppliers“This provides variety for staff and business opportunities.”10. Group activities/challenges“Stage events like cookery workshops or tasting fairs.”
Advice on reducing work place aches and strains from Siobhan Galloway, Clinic Lead for Physiotherapy at Liverpool Community Health NHS Trust. September 8 2012 marked
World Physical Therapy Day, and the Physiotherapy Team at Liverpool Community Health NHS Trust have been advising employees on how to avoid back ache and other common strain injuries at work.
“Back pain is now one of the most common causes of long-term sickness absences in the UK, with 9/10 people suffering from back pain at some time in their lives.
“Incredibly, about 7.6 million working days were lost due to work-related back pain in 2010/11, with one of the most commonly causes being bad posture.
“These days, a lot of people are employed in fairly inactive jobs that involve sitting in front of a desk or computer for prolonged periods of time, and this can put a lot of strain on the back, neck and shoulders.
“Looking after your back is one of the most important things you can do.
“Prevention of back pain is better than cure and most back pain can be attributed to bad habits such as bad posture and lack of fitness.
“We advise that you adjust your chair so that your lower back is properly supported, and that the height, back position and tilt are comfortable. Distribute your weight evenly; don’t slouch, sit twisted or leaning forwards.
“Your feet should be flat on the floor when seated. Place the monitor an arm’s length away and at eye level. And get up and move around at regular intervals.
“If you are concerned about recurring back ache, talk to your GP for further advice.”
Back pain in the workplace
scariest interview ever! field sales jobs .. with 23 others in a group!!! we were then whittled down to 1, me, and i got the job @LittleLeeLFC
• Fully accessible serviced rooms for conference, meetings, training etc. complete with IT equipment, including a Smart Board.
• IT training suite.
• Refreshments available (teas, coffees, soft drinks, sweets, etc) as well as hot and cold catering facilities for any size group.
• Limited private car park with disabled parking.
• Next door to National Express Coach Station and fi ve minutes from Lime Street Station.
• Furnished offi ce space available for lease.
Neurosupport0151 298 2999www.neurosupport.org.ukThe Neurosupport Centre, Norton Street, Liverpool, England L3 8LR
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23For the latest job vacancies at Liverpool Chamber, visit www.liverpoolchamber.org.uk/751/jobs-vacancies.html
We are a small firm of accountants in Liverpool, and have just expanded in to our own self-contained premises. The space is much larger than our old serviced office, with access from the street, and we aren’t sure how to plan the space effectively. Where do we start?
Consider the balance between the needs of your employees and the expectations of visitors. It’s a good idea to have a reception, as a ‘buffer’ to the more private office space beyond. This space is the first impression of your company, so consider furniture, colour and branding carefully. A space for meetings is ideally located adjacent to the reception, so that visitors don’t need to pass through the main office. Lighting and ventilation are important to maintain a pleasant working environment, as are adequate spacing of desks, equipment and storage. Current
legislation may require the provision of certain facilities and minimum standards – your architect will be able to advise you further about this.
Can you recommend a decent desk lamp?
Good task lighting should enable the user to adjust the amount of light required for a particular task. A desk lamp should therefore be adjustable in all directions, and able to be switched off when not required. The Anglepoise® is regarded as a design classic; fully adjustable and counterbalanced to ensure maximum user control. There are many alternatives on the market.
I’ve bought a retail business and want to give it a fresh look. Do I need planning permission?
It depends upon the property, its location, and the type of works. I recommend contacting an architect who will visit and advise you accordingly. Guidance may also be available from your local authority planning department website. Not all alterations require permission. If the property is listed, external alterations are likely to require consent.
member Advice from mgma Studio
Matthew Ashton, Member Advice
Legal Advice
The way that No Win No Fee claims are funded will change after the Legal Aid and Prison Reform Act (LAPSO) was given Royal assent.From April 2013, it is likely that claimants will have to allocate a proportion of their compensation to pay for legal fees after the Government capped solicitors’ success fees claimed from the defendant insurer.David Byrne, Marketing Partner at Scott Rees & Co Solicitors, said: “Everyone should have adequate access to justice after being injured or sustaining losses through no fault of their own.“No Win No Fee offers security and protection to the claimant and can ensure complex and challenging cases can be fully investigated.“Exactly what will happen from next April remains to be seen.”
David Byrne
ADVICE
Legal Advice
The Judicial response to the Family Justice Review has been published.
It examined the delays in resolving family disputes and determining where children who have sustained significant harm in their birth families should live.
The review proposes a firm approach by Judges to make sure that the issues are the focus of attention of all parties.
Helen Broughton, Managing Partner at Morecrofts Solicitors, said: “The paper recommends new ways of working but none are particularly innovative. It has the strategies for being a success. But it all needs to be properly resourced so this is only the first step in the journey.”
Helen Broughton
@Morecrofts See attached for @HbBroughton’s opinion on recent recommendations to overhaul family justice pic.twitter.com/KUYDhb04
Tailored interventions to boost you, your staff and your business. If you’re after a shoulder to lean on, or a cover for your back, we’re not for you. But if it ’s a fresh approach or a new challenge that you’re after, then we probably are. Call us today to find out how working with us can help:
• create new strategies and make great choices for your business
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For talking ideas through, we’re the sounding board that answers back. When you’ve run out of ideas or find yourself getting stale, we’ll wake you up. If you are fed up of “yes-men” and want someone you can bounce your ideas off, then you need to give us a call.
Find out more at www.libertycoachingsolutions.co.uk or call us on 01695 424474.
** Special offer for Liverpool Chamber members ONLY: book your first session by the end of October 2012 and receive 25% off your second consultation (terms and conditions apply). **
195165-LVPL Liberty.indd 1 7/9/12 15:25:29
ADVERTISEMENT
Who can you trust?Of the many rewards that an aspiring business owner can anticipate, being one’s own boss is possibly the most satisfying. Yet whilst being answerable to no-one except the tax-man motivates many, for others, working alone can create a sense of isolation and vulnerability.
For those businesses trading as a Limited Company, legal obligations require them to appoint at least one Director, primarily employed for their specialist skills in aspects such as finance; sales and marketing; administration or human resources. Individually these Directors have responsibilities within the confines of their own remits (in addition to their legal responsibilities under Company Law); collectively they comprise the Board, and provide support and feedback on the development of the business. However, with such specific areas of responsibility and corporate governance, are these Directors bestowing a balanced view to “provide the creative contribution …or objective criticism” as recommended by the Institute of Directors?
Many companies now appoint
Non-Executive Directors to the Board to provide independent advice and objectivity, without the day to day distractions of operational affairs. Business Link also suggests that they play a part in the monitoring of executive management. It is advised that up to 50% of the Board is comprised of Non-Executive Directors (source: Institute of Directors); no small commitment to the average SME with limited resources. Unsurprising then, is the attraction of short-term appointments to provide a quick input of strategic insight and direction, without the commitment that comes from the appointment of additional Directors. These associations, coming under the guise of consultancy, coaching or mentoring, can often be seen as sustainable solutions without the long-term obligations, and whilst these professionals may be construed as working outside the main interests of the business, they do provide a viable and more cost-effective alternative in these austere times. www.libertycoachingsolutions.co.uk
24 Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
CONFERENCING & EVENTS
Conferencing in Liverpool
IntroductionLiverpool continues to impress itself on the international stage as a leading conference destination. popular with uK and international delegates, the city’s continuous progress includes wide ranging conference venues from the purpose built ACC Liverpool to historic Bluecoat – allowing the city region to accommodate a whole host of conferences and events.
Maintaining these high standards and developing the
destination’s diverse profile is the Liverpool Convention Bureau.
Delegate friendly initiativesLiverpool has long been
regarded as the friendliest destination for delegates and buyers, a fact backed by numerous accolades including the city winning Condé Nast Traveller uK’s friendliest destination in 2010 and 2011, Group Leisure magazine’s Best uK City 2011, and britain’s best nightlife destination 2011 awarded by TripAdvisor.
Behind this are Liverpool Convention Bureau’s Delegate Welcome and Delegate Goodnight schemes. One of the first bureaus to introduce such initiatives, together they ensure all delegates are warmly received into the city with discounts for Virgin Trains’ high speed service from London to Liverpool, signage at entry points into the city and a free dedicated accommodation booking service. The Delegate Goodnight completes the experience with recommendations for event spaces with panoramic views, restaurants and bars in which to wind down after a conference or host gala dinners, and attractions to view the city’s skyline as part of a social itinerary.
Earlier this year, the Bureau also launched an airport transfer service in conjunction with INTX Corporate Transport and Logistics. The only Bureau to offer this service, it provides an online pre-bookable site for
delegates to book transfers from Liverpool John Lennon Airport and Manchester International Airport. No fee is levied on organisers for operating the transfer service and no minimum or maximum numbers apply.
Kate Currie, interim Liverpool Convention Bureau Manager, comments: “With a growing number of international conferences taking place in the city, we felt it was the right time to incorporate airport transfers into our product offering. Liverpool is renowned for offering the warmest welcome to all its visitors, and this service further highlights our commitment to ensuring that all delegates are made welcome in the city and that all their needs are met”.
Not ones to rest on their laurels, this year has also seen the launch of the first online bidding tool in Europe, which streamlines the process of booking conferences within the City Region, and an initiative to encourage all hotels to offer free Wi-Fi in guest bedrooms and public areas.
Exciting venuesIt’s no surprise that Liverpool is officially one of the top uK
25Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
CONFERENCING & EVENTS
destinations for both business and leisure travellers. The 2011 great britain Tourism Survey ranked Liverpool the eighth most visited city by domestic business visitors whilst the 2011 international Passenger Survey shows that the destination is the seventh most visited city in the uK for international business visitors and fifth for international holidaymakers.
The city’s venues are a large part of the attraction – including sporting and academic, historic and modern, unusual and unique venues, supported by boutique and affordable hotels, numerous restaurants and unparalleled transport connections.
in 2012, a range of new venues added a new dimension to the city’s portfolio. Launched in May, Camp and Furnace is a concept venue for unique events. It offers a Lobby Bar, eatery and
a 9,000sqft furnace event space with industrial features. The uK’s first indoor vintage caravan hotel, Camp, is also set to launch on site later this year complete with woodland setting. New developments are also on the horizon, the largest being the Exhibition Centre Liverpool, due open for business at ACC Liverpool in 2015. it will add to aCC Liverpool’s 10,600-seater arena, 1,350 capacity conference centre, exhibition facilities, and public piazza for outdoor events.
Accommodating destinationWith up to 5,000 hotel
bedrooms across the city in the shape of affordable, boutique hotels such as Hotel Indigo, Hope Street Liverpool and Heywood House there is a plethora of accommodation choices. This includes Liverpool City Region’s first five star hotel, Hillbark Hotel & spa. opened in 2002, the
Grade II Listed hotel received five AA stars by the AA Tourism Authority in July and offers delegates 250 acres of parkland, 18 individually designed bedrooms and conference space for up to 500 – all just minutes from
Liverpool’s city centre.With a Convention Bureau
on hand to help manage any event, as well as a continuing development of venues and hotels, the city continues to be the uK’s leading conference destination.
For more information visit www.liverpoolconventionbureau.com
196592-LVPL JMU.indd 1 6/9/12 11:25:38
The Stobart Stadium Halton is your number one venue for conferencing and meetings. Situated at the heart of the motorway network and close to John Lennon Airport, plus all the major rail routes makes the Stadium your ideal venue of choice for a small meeting to a large conference.
Tel: 0151 510 6000
www.stobartstadiumhalton.org.uk
26 Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
CORPORATE CHRISTMAS
It is Christmas party time again. Although lavish end of year events have all but disappeared as the recession bites, few employers will want to ‘cancel Christmas’ completely and do away with their morale-boosting office Christmas party. However, ‘alarm bells’ could replace ‘jingle bells’ for employers if they fail to be aware of the potential risks, such as sexual harassment, alcohol-fuelled brawls, religious discrimination and post-party absenteeism.Faced with these risks, how can you ensure your
party is a success, without becoming a party pooper?
i’m dreaming of a ... trouble-Free office christmas Party
27Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
CORPORATE CHRISTMAS
1. The InvitationDo not insist that all staff attend the
office Christmas party. Christmas is a Christian
holiday, so do not pressure someone to attend if they do not want to on religious grounds. Whilst renaming the party the ‘Winter Festival’ might be seen by some as a step too far, employers must consider that some employees may not wish to attend. If the event is out of hours, remember also that some people have family responsibilities that may prevent them coming.
2. Decorating the officeIt is a common misconception that Christmas decorations breach health and safety rules and are outlawed by the religious discrimination provisions of the equality act 2010. as long as a proper risk assessment is carried out, looking at where and how decorations are sited, particularly if they could pose potential fire hazards, you will not normally fall foul of health and safety rules. However, your
insurance may not cover damage caused by untested electrical equipment, so switch off those tree lights before going home. The equality act 2010 does not outlaw traditional customs. As most Christmas decorations such as tinsel, lights and trees are secular and not inherently religious, it could be difficult to argue that they cause offence to non-Christians.
3. Secret SantaIf you are running a Secret Santa, make sure staff are told that gifts should be inoffensive. Some gifts, for example lingerie that is hilarious to the giver and on-lookers but not to the recipient, have sparked complaints in the past.
4. party policiesThe office Christmas party is, in reality, a work-related activity so make sure you set the boundaries of acceptable behaviour while acknowledging that employees will, of course, want to let their hair down.
Provide clear written guidance to all employees about acceptable standards of behaviour at work-related social events, equal opportunities and harassment – and on the
disciplinary sanctions that could result from breaches of the rules. Make it clear that fighting, excessive alcohol consumption, use of illegal drugs, inappropriate behaviour, sexist or racist remarks, and comments about sexual orientation, disability, age or religion will not be tolerated. While party policies may seem scrooge-like, they
are a valuable precaution for employers and demonstrate that reasonable action has been taken to protect employees.
5. misguided by mistletoeDespite its festive atmosphere, an office Christmas party is legally an extension of the office environment, even if it is held off site and outside working hours. Employers are therefore likely to be vicariously liable for acts of harassment, discrimination, assault or other unwanted conduct carried out by their employees.
If any such allegations are made during or after the event, the key thing for employers to remember is to follow their usual
disciplinary process and ensure that any complaint is investigated thoroughly before action is taken.
Do not be tempted to discipline any employees at the party itself. Send the employee(s) home, if appropriate, and deal with the incident when you are back at the office – and sober.
6. Limit the spiritWhile you will want to provide a number of celebratory free drinks for employees to reward them for their hard work over the year, remember that a free bar throughout the evening will encourage excessive alcohol intake. You may, therefore, want to consider restricting the offer of free alcohol available and should be prepared to ask individuals to take it easy if they appear worse for wear.
Making plenty of food available early on and serving a meal may assist. Putting on entertainment, such as a disco, also prevents employees from simply
propping up the bar.
In one case, however, three
Come and Celebrate3 Course dinner and table for the evening, live music and DJ till late. £35 per person table of 10 or more birthday/Hen goes free and party balloons for your table. For what’s on and our comprehensive Christmas menu visit our website: www.blundellstreetliverpool.com
Blundell StreetLIVERPOOL’S PREMIER CABARET RESTAURANT
Booking for Christmas Parties NowTel: 0151 709 5779
Email: [email protected]
BLUNDELL STREET RESTAURANT
CHRISTMAS
MENU
LIVE MUSIC & 70s 80s
DISCO NIGHTS
NEW YEARS EVE
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DISCO NIGHTS
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For a truly unforgettable occasion, Hilton Liverpool is delighted to offer the perfect destination, a choice of tempting cuisine and sparkling entertainment. Whilst you concentrate on a hassle free celebration, simply rely on our Christmas Coordinator to take care of all those important details that guarantee your party is a memorable event.
Christmas celebrations• Three Graces Private Party• Three Graces Shared Party Night• Three Graces Christmas Lunch• Exchange Restaurant Christmas Party• Christmas Day Lunch• Three Graces NYE Gala Party• January Parties
Prices Start from £39 per person and include a drinks reception, three course dinner; inclusive of half a bottle of wine per person and a DJ until 1.30am
For more informationContact the Christmas Team on 0151 708 4200 [email protected] Offi ce hours: 8:30am until 5:30pm Monday to FridayFor those with special dietary requirements or allergies who may wish to know about ingredients used, please ask at the time of booking.
www.liverpool.hilton.comwww.facebook.com/hiltonliverpool
www.twitter.com/hiltonliverpool
28 Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
employees got drunk and had a fight after seven hours of drinking at a free bar supplied by their employer. They successfully argued that their resulting dismissals were unfair. A relevant factor was that the employer had provided a free bar – and therefore condoned their behaviour.
Finally, be respectful of employees who, for whatever reason, do not drink. Ensure a plentiful supply of alcohol-free alternatives – and lots of water. Keep an eye out too for the office junior. Employers cannot allow under-18s to drink.
7. CateringRemember that employees of certain religious beliefs may be vegetarian or unable to eat certain foods. Do not leave it to chance – ask beforehand about any special dietary requirements, so that these can be accommodated.
8. Criminal offences and drugsUnder the Misuse of Drugs Act 1971, it is an offence for an employer to knowingly permit or even to ignore the use, production or supply of any controlled drugs, from cannabis to cocaine, taking place on their premises. In addition, employees who are convicted of criminal offences involving drugs, sexual misconduct or drink driving may also damage their employer’s reputation or undermine trust and confidence. In such cases, you may well be justified in taking disciplinary action against the employee, which might result in a dismissal for gross misconduct.
9. promises, promisesAlcohol can loosen many a tongue so managers should avoid conversations about performance, promotion, salary or career prospects. In one case an employee claimed his boss
had promised him a higher salary “in due course” during a chat at the
Christmas party. His pay remained static so he resigned and claimed constructive
dismissal. The employer won the case but only because the nature of the promise was
vague and uncertain.It was a lucky escape: a promise
made at a Christmas party is still a promise – even if the employer cannot remember the conversation!
10. getting homeConsider how your employees will get home after the party. Issue advice in advance about not drinking and driving, as an employer might still be responsible for their employee driving home from an office party. Think also about providing transport home, such as laying on coaches to leave at set times during and at the end of the event or ending the event before public transport stops. At the very least, encourage employees to think about how they will get home, provide phone numbers for local registered cab companies and, importantly, suggest employees
check the time of their last train home!
11. The morning after the night beforeBe clear about your expectations regarding absence
the next day (but don’t expect miracles from those who do turn up for work!).
Ensure that all staff know the extent to which you will be
lenient about coming to work late and that, if your
expectations are breached, disciplinary
action may be taken. But take care – a past history of festive tolerance, especially where liquid lunches are concerned, could be used as evidence that disciplinary action against an individual is unfair.
CORPORATE CHRISTMAS
“� e Guest List”All inclusive party buster package only £65 per person. Includes a 3 course dinner, all inclusive bar* and party disco. All you need is your taxi fare! 8th, 14th & 15th December“Glitter Ball”Includes a glitter carpet reception, enjoy a glass of Fizz on arrival followed by a 3 course festive dinner, live entertainment and a party disco. 30th November and 1st December £33.95.7th & 8th December £35.9514th, 15th, 20th and 21st December £37.50
“Classic Christmas Party Lunches”Finish work for the season and come let your hair down and join our Festive lunch Party. You will enjoy a 3 course festive meal and then our party disco.20th and 21st December £28.50. 1-6pm.Festive VIPEnjoy a private party with colleagues or entertain clients.We can provide a buffet to a gourmet festive dinner.Lunch and dinner packages start at £19.95 per guest*selected branded beers, spirits, wines and soft drinks
Email: [email protected] Call: 0151 530 5250/5251
Get ready to Sparkle this Christmas at Goodison Park
All inclusive party buster
disco. All you need is your
29Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
30 Follow Liverpool Chamber on Twitter @LpoolChamber
EATING OUTRFrom classic modern to exotic cuisine around the world we introduce our guide of places to eat
To advertise in this section contact sales on T: 0161 236 2782
FEATURES
The latest moves
Steve Walker CBE to Weightmans (Consultant)David Griffiths to Brabners Chaffe Street (IT Director)Sara Challinor to Scientiam (Managing Director)Paul Christian, assurance director at PricewaterhouseCoopers (PwC) LLP in Liverpool, appointed by the Liverpool Society of Chartered Accountants (LSCA) (President)Mark Jones to Merchants Bar & Restaurant (Head chef)Mark Whitaker to Renault Liverpool and Renault Wirral (General Manager)Mark Griffiths to The Business Connection (Consultant)Paula Chadwick to The Roy Castle Lung Cancer Foundation (Chief Executive)Lindsey Whitley to Taylor Young (Senior Urban Designer)James Brown to Taylor Young (Architect)Keith Mackenzie to Rathbones’ Edinburgh office (Investment Director)Andrew Gray to Hill Dickinson’s Singapore office (Partner)David Coxon, Trading Director, promoted to Business Development Director at PoundlandMarc Halstead to The PC Support Group (Regional Director in Chester & Wirral)Vision Express to work with chef Heston BlumenthalJames Dunningham to Health@Work (Operations Director)Damon Grant to Medicash (Broker Development Manager)
The winner is...
Eco Environments: Judges Choice Award (Liverpool Post Regional Business Awards 2012)Everton Football Club’s official catering and hospitality provider Sodexo Prestige: Directors’ Choice award for best Boardroom in the Premier League (Football Hospitality Awards)Kate Henshaw Hair: Best Salon (Liverpool Lifestyle Awards 2012)Base2stay: 5th nationally in the Top 50 Direct Employers list (Best Employers in Hospitality Awards 2012)Jack Stopforth, former chief executive at Liverpool Chamber: MBE (Queen’s Birthday Honours List)Liverpool John Lennon Airport (JLA): Safer Parking Award (Merseyside Police’s Safer Parking Scheme)Renault Wirral: Renault Global Quality AwardVinci Construction: Investors Award (Young Apprenticeship Programme)Wates: Considerate Constructor Scheme ‘Beyond Compliance’ Award x 2Amey: CIHT Excellence in Skills Development Award (Chartered Institute of Highways and Transportation Awards)Premier Apartments Liverpool: TripAdvisor Certificate of ExcellenceSovex: Innovating and Creativity Award (Wirral Business Awards 2012)Technology Services Group (TSG): 2012 Nintex Partner Award in Solution Innovation
Retail Focus on... Reiss
The world watched as Prince William and Kate Middleton were married in 2011. But one store was watching more closely than most.
For the Duchess of Cambridge, in her engagement photograph and on several occasions since, was wearing a dress designed by Reiss.
This serves as an example of how highly the Reiss brand is regarded. Formed in 1971 by David Reiss, the store began on Kings Road in London, and has expanded ever since. There are stores all over the UK, and chains across the world, in such locations as New York, Los Angeles and Hong Kong.
And, of course, there is a Reiss store in Liverpool. The store manager at the Liverpool branch is Kate Lettis, and she discussed the Reiss brand with Liverpool Chamber Magazine.
She said: “Reiss is a brand that is going from strength to strength. It has grown into a worldwide company, as our stores around the globe prove, and the Kate Middleton effect also helped us. We also evolve with new technology; we have just launched our new Reiss iPad in the Liverpool
store to improve the shopping experience for our customers.
“We’re also very active on social media. We have pages on Twitter, Facebook and LinkedIn. Our Facebook page has regular competitions. And our website includes interesting information, such as blog posts from one of our female employees from the Reiss store in London who has travelled to New York.
“What we try to do is to keep a fresh eye on fashion, and I think we do that very well. We’re up to date, we sell what our customers want, and we keep up with other trends in popular culture; for example, Reiss is known to promote new brands. We also travel further afield for new fabrics. The Reiss girl in New York provides a perfect example of this.”
As for the future ambitions of Reiss, Kate said: “We want to maintain our really good customer service — we offer more one-to-one customer service than many stores do — and continue branching out, and also onto the Internet. Our Internet business is growing, due to the click and collect service, and we want Reiss as a brand to grow with it too.”
Still getting congrats of everyone for winning Best Hairdresser 2012 at the Lifestyle Awards @KateHenshawHair
EA
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LIVERPOOL ONE BRIDEWELL
@Lpool1Bridewell
Relaxing, eating and drinking in the truly arresting surroundings of this former gaol is a unique experience. Our locally sourced British food, cask ales from Liverpool One Brewery and continental beers create a great ambience. Try us for a drink; dine in a cell; attend our events or hire our function room.
Liverpool One Bridewell Pub Restaurant
W T Ewww.liverpoolonebridewell.com 0151 709 7000 [email protected]
EA
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UT Located just off the banks of the River Mersey in
the Heart of the City Centre, Liverpool Marina Bar & Grill is completely unique, the tranquil surroundings are something that are very rarely found in the normal hustle and bustle of a major City Centre. The stylish and comfortable setting with the surrounding sights, buildings and sounds provide a intoxicating maritime backdrop to the elegant and striking clubhouse.
Liverpool Marina Bar & Grill Bar Restaurant
W T Ewww.liverpoolmarina.com 0151 707 6888 [email protected]
31Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
TOP BUSINESS VENUES
Website: www.liverpoolcathedral.org.uk/ venuehire Email: [email protected] Telephone: 0151 702 7205Twitter: @LivCathEvents
The Sir Giles Gilbert Scott Suite
A unique heritage venue in the heart of the city with onsite parking, boasting two versatile oak panelled rooms, each holding up to 100 guests – providing an excellent space for conference, meetings & private dinners. Cathedral Tours & the Tower Experience can be included to make a truly memorable event. We are now offering 10% discount on room hire and catering to chamber members! Contact us and quote CHAMBER
Website: www.floralpavilion.comTelephone: 0151 606 2965
Fully supported by a high quality in-house catering, bars and technical services the Floral Pavilion Theatre & Conference Centre offers a flexible, multi-purpose space for hosting a variety of events from small meetings, conferences to graduation ceremonies, exhibitions and gala dinners. Situated with breath taking views of the Mersey Estuary this really is a venue for all occasions.
195411-LVPL Floral.indd 1 6/9/12 15:21:26
Website: www.hope.ac.uk/conferences Email: [email protected]: 0151 291 2147
Great events start with hope
Liverpool Hope University’s range of conferencing, event and meeting venues offers you choice and flexibility. We provide interview rooms, seminar suites and banqueting spaces. Working with our talented in-house catering and technical teams, our Event Co-ordinators will help deliver your great event.
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Website: www.ramadaplazasouthport.co.ukEmail: [email protected]: 01704 516220
The Ramada Plaza Hotel, Southport offers the finest in luxury style accommodation and coupled with the very best in meetings and conference facilities, impeccable service and fine cuisine we offer the perfect setting for your business meetings.
In addition we offer• Dayandhalfdaymeetingroomhire• Complimentaryonsitecarparking• ComplimentaryWIFIinloungesand
meeting rooms• Dedicatedmeetingsandevents
co-ordinators• Spaciousloungesandbreakoutareas
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The Plaza, 100 Old Hall Street, Liverpool, L3 9QJWebsite: bruntwood.co.uk/meetings Email: [email protected]: 0151 600 5353Twitter: @red_rooms
Red Rooms are Bruntwood’s range of meeting and conference spaces available from one hour upwards. All Red Rooms are located in established business destinations and feature complimentary refreshments, free Wi-Fi and AV equipment. Our Red Rooms in Liverpool are situated at The Plaza in the heart of the commercial district and can accommodate 2 to 45 delegates.
195264-LVPL Bruntwood.indd 1 30/5/12 08:41:02
Website: www.hiliverpool.comTelephone: 0151 705 2805
Day Delegate Rates
Day delegate rates of just £28.00 at holiday inn liverpool.
Plus 1 in every 10 delegate booking will be FREE of charge.
To Book Call 0151 705 2805 and quote LCC offer.
Visit www.hiliverpool.com
32 Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
ADVERTISEMENT
Pinehirst works with offenders and disadvantaged young people and adults, enabling them to resettle back into the community and make a positive contribution. By ensuring they have the right support and motivation during difficult periods, we firmly believe people can move their lives forward, make different choices
and turn their backs on crime, rough sleeping, homelessness and anti social behaviours.
Pinehirst offers a supported accommodation service for ex-offenders, homeless and complex mental health service users, we specialise in working with referral agencies, social
services directorates and primary care trusts to provide a planned individualised and comprehensive person-centred service to adults and young people with learning difficulties and complex social and clinical needs.
We have a proven record of quality assurance in the operation of Health and Social Care to
our clientele. We operate to the highest professional standards to ensure quality of staff. We are a flexible and responsive agency run by people who appreciate and understand all our service users’ requirements. Active partnership members of several organisations and central government initiatives
designed to promote human rights, choices, independence, dignity, self direction and training.
We also provide a daily in-house activity diary that is run by our fully qualified Key Workers, each activity helps our service users to engage with us and to learn new or refresh practical and creative skills.
Our activities include:-• Residents Committee• Daily Soup Kitchen• Arts & Poetry• Relaxation• Herbal Tea Mornings• Massage• Making & Learning• Aromatherapy• Football• Park Walks (weather permitting)• Health & Wellbeing• Guitar Lessons• Drum Lessons• Health Workshops.
Step up into Horse Management / Horticulture Exciting opportunity to gain hands on and practical experience through an introductory programme for 16-18 year olds. 6 weeks initial engagement in Horticulture and Horse Management, with progression to Entry Level 1 & 2 in Horticulture and Horse Management, all based at Ferny Knoll.Learners must be willing to take part in activities as the programme is practical session orientated. Progression on to Level 1 & 2 via Myerscough College. This Course is FREE due to our ongoing training provider contract with Sysco. You also qualify for between £10-£30 per week (depending on personal circumstance) training costs paid by Sysco direct to each learner. We will also provide transport to and from Ferny Knoll Free of Charge.
If you would like to apply for a place on any of courses please call or email Frank Smith on 0151 261 2323 or [email protected].
FREE stEp up tRaining FoR 16-18 yEaRsAnimal Care • Horticulture • Landscaping
Providing Supported Accommodation & Training to Ex-Offenders & Homeless Adults Since 2009
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Located within our separate training building in Newsham Park, Pinehirst has secured funding in conjunction with Kaplan & Learn
Direct to deliver the national Employability Skills Programme.
This programme is designed to help build confidence and equip
you with all the skills you need to secure a job. We cover everything from communication skills to writing a CV and, because every individual learner has different needs, if you want to improve your literacy or numeracy skills or learn a bit more about using a computer we can help with that too.
Pinehirst is a registered NOCN Accredited Training Provider & Centre, together with a registered company for Data Protection, giving all our service users and associated links peace of mind.
If you would like to apply for a place on any of courses or would like your service users, clients, volunteers etc. please call or email Frank Smith on 0151 261 2323 or [email protected].
“We firmly believe people can move their lives forward, make different choices and turn their backs on crime, rough sleeping, homelessness and anti social behaviours.”
33Visit the Liverpool Chamber of Commerce website at www.liverpoolchamber.org.uk
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Why not organise a corporate team build
at Liverpool Habitat for Humanity and give
your staff the opportunity to work together
and work with us on our current Liverpool site,
where we are building 23 new, affordable homes for
families in the local community.
United in the goal of helping those in need, employees
at every level get to see each other at their best. It’s an
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that get carried back into the workplace.
Liverpool Habitat for Humanity’s team build is available to your company
for a donation is £100 per person per day, we even throw in the builders
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To fi nd out more contact us on 0151 7079400, email us on [email protected], visit our website www.liverpoolhfh.org.uk or why not come down
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Building teams, building houses, building communities
Natural HabitatTeaching assistant Linda Anyakwu was looking forward to the summer holidays more than most. But instead of six weeks relaxation at the end of the school term, Anyakwu is working on a building site. Her own, that is. Anyakwu and husband George are clocking up the 500 hours of “sweat equity” needed for their new house in the Granby-Toxteth area of Liverpool.
The Anyakwus are “home partners” with multi-faith charity Habitat for Humanity (HfH) under a scheme that helps people on to the property ladder. The sweat equity equates to £10,000, which is reduced from the overall cost of the house. “It’s a marvellous way of helping people to buy a house that they couldn’t otherwise afford,” says Anyakwu, who currently lives with her husband and two sons in cramped, privately-rented accommodation. “I work full time and my husband works as a home carer but even with our combined salaries it was impossible to save for a deposit.”
The Anyakwus were interviewed by the Liverpool HfH selection committee and chosen for one of the 32 homes being built in Kingsley Road, Toxteth, on land donated by the Roman Catholic Archdiocese of Liverpool. Applicants must live or work in the Liverpool region, with preference given to people who live in or have a strong connection with Toxteth.
“I was amazed when I saw the plans,” says Anyakwu. “The houses are an excellent design, unique and spacious. We still have a long way to go but there’s no pressure to do physical work if you aren’t up to it. There are plenty of other tasks where you can build up your 500 hours, such as admin or catering on the site. You do what you can, and we help each other out on the other houses. There’s a great team spirit.”
HfH builds and renovates homes in areas of housing need all over the world, from Haiti to Siberia, helped by volunteers from ex-President Jimmy Carter to unemployed teenagers. With nine houses already completed and occupied, the Liverpool project is a step ahead of the government’s announcement that it will support self-build communities with a new £30 million fund.
“It’s incredibly exciting,” says founder and chair of Liverpool HfH Rev Dr Shannon Ledbetter. “I’ve seen a lot of sub-standard housing in Liverpool and I also thought that Liverpool people would embrace the idea, which they have to the utmost.”
The first nine houses were built directly by HfH, kickstarted by a grant from Maritime Housing Association. But then the scheme ran into financial difficulties. “We needed an access road and services but couldn’t proceed without funding. So we were in a Catch 22,” explains Ledbetter. Eventually the Territorial Army stepped in and got involved with building the road and digging drains.
A partnership deal was brokered with Cosmopolitan Housing Association whereby the remaining 23 houses would be built and sold on a shared equity basis. Home partners will have the choice of buying a house outright or taking out a shared equity mortgage on a minimum of 50 per cent of the property and paying rent to Cosmopolitan on the remaining share. The rent is 3 per cent a year of the stake not purchased through the mortgage, but over time owners can increase their mortgage and reduce the rent correspondingly.
The Liverpool project has five teenagers from Los Angeles working on site, on an exchange visit organised by HfH. Next year five Toxteth teenagers will visit Los Angeles. “The people doing sweat equity are only a tiny proportion of the volunteers working on site, of which there’s a steady stream. On one day we could have people from up to nine different countries. It’s the only active site in the country with an accredited training programme.
“We are not aiming to become huge developers. Liverpool is a unique setting where many organisations have given us pro bono work and gifts in kind. There’s no profit for us – it’s all pumped back into what we call the revolving fund for humanity.
We are bringing diverse groups together to create a genuinely sustainable community. With everyone working together they have a real stake in their community and also get to know each other. We are building decent homes but also relationships.”
34 View a list of all Liverpool Chamber members on our online Membership Directory at www.liverpoolchamber.org.uk/membership-directory.html
MEMBERSHIP
1Lifeenterprise Ltd1 Bryn GarynColwyn BayClwydLL29 6DTT: 07545 696 [email protected] Whiteman
Abex Cleaning & Property SolutionsThe Arts Village20-26 Henry StreetLiverpoolL1 5BST: 0151 709 7735www.abexcleaningandproper-tysolutions.com@AbexclngDanny Jones
Ad HocSuite OneLombard ChambersOrmond StreetLiverpoolL3 9NAT: 0151 236 6061Andrew Schofield
ADP1 Portland StreetManchesterM1 3BET: 0161 238 [email protected]@ADP_LLPJon Roylance
ADT Fire & SecuritySystems HouseCables WayPrescotMerseysideL34 1PBT: 0151 551 4099www.adt.co.ukJez Varley
Ascend Business Consulting Limited17A Anfield RoadAnfieldLiverpoolL4 0TET: 0151 261 [email protected] Cooke
Askjak21 Rainbow DriveMellingLiverpoolL31 1BYT: 07813 537251www.askjak.com@askjakAndrew Kyle
BMG Façade (UK) Ltd77-81 Seaview RoadWallaseyMerseysideCH45 4LET: 07973 [email protected] Horvath
Cambrian Cleaning7 Silverstone DriveHuytonLiverpoolL36 4QTT: 0800 783 4323enquiries@cambriancleaning.co.ukwww.cambriancleaning.co.ukTerence Campbell
Cope & Co SolicitorsThe Plaza100 Old Hall StreetLiverpoolL3 9QJT: 0151 600 [email protected] Cope
Creative Capital LtdSuite 1Bates Mill CottageBates Mill LaneTarporleyCheshireCW6 9UET: 01244 561343jon.clauson@creativecapitaluk.comwww.creativecapitaluk.comJon Clauson
Denise Chilton LtdSuite 6.03The Plaza100 Old Hall StreetLiverpoolL3 9QJT: 07960 [email protected]@DeniseChiltonDenise Chilton
Fieldway Supplies LtdUnit 12Block E Paramount Business ParkWilson RoadLiverpoolL36 6AWT: 0151 480 [email protected]@FieldwayGroupDerek Holcroft
Formby Surveys Ltd6 Edinburgh RoadFormbyL37 6EPT: 01704 [email protected]@FormbySurveysAnn Roberts
Future Enterprise FoundationSuite 114Imperial CourtExchange Street EastLiverpoolL2 3ABT: 0300 030 9950Shazan Qureshi
Graystons Solicitors LtdThe Orchard71 The VillageBebingtonWirralCH63 7PLT: 0151 645 0055Julie Grayston
Hays Specialist RecruitmentSecond FloorSilkhouse Court7-17 Tithebarn StreetLiverpoolL2 2LZT: 0151 236 3530Carmena Wood
Hogan Brown Solicitors1 Union CourtLiverpoolL2 4SJT: 0151 243 7500www.hoganbrown.co.ukMichael Hogan
Haines Watts (HW) Chartered Accountants3rd Floor Pacific Chambers11-13 Victoria StreetLiverpoolL2 5QQT: 0151 227 3463www.hwca.com@haineswattsEmma McGrory
J M Skinner & Co2 Mortimer StreetBirkenheadCH41 5EUT: 0151 666 1122www.jmskinner.co.ukAlison Skinner
James Benson & CoTrident House31-33 Dale StreetLiverpoolL2 2HFT: 0151 236 8755James Benson
Kays Medical Ltd3-7 Shaw StreetLiverpoolL6 1HHT: 0151 482 [email protected]@KaysMedicalPhilip Winterton
Lamb + Co58 Market StreetHoylakePrentonCH43 3BBT: 0151 632 2213www.lamblaw.co.uk@LambandCoClaire Lamb
Liverpool Empire TheatreBox OfficeLime StreetLiverpoolL1 1JET: 0151 702 7320www.liverpoolempire.org.ukJayne Lloyd
London House ServicesTrident House31-33 Dale StreetLiverpoolL2 2HFT: 0151 229 1066info@londonhouseinternational.comwww.londonhouseinternational.comAlistair Howard
McDonagh + Co (Solicitors) LtdThe Old Post Office30 Hamilton StreetBirkenheadCH41 5ADT: 0151 650 2150Barbara McDonagh
My Liverpool Jobs.co.ukSecond FloorLakesideAlexandra Business ParkSt HelensWA10 3TPT: 0845 017 6777www.myliverpooljobs.co.ukPhil Burkert
NatWest Liverpool Business & Commercial Banking10th FloorThe Plaza100 Old Hall StreetLiverpoolL3 9QJT: 0151 242 5474David Hamer
North West Business FundNorth West Business Finance LimitedThe Maltings98 Wilderspool CausewayWarringtonWA1 6PUT: 01925 443766www.thenorthwestfund.co.uk@nwfundJohn McGuire
Odyssey Services Ltd11 Camden StreetLiverpoolL3 8JRT: 0151 722 [email protected]://odysseyservices.co.uk/Roy Edwards
PLC EuropeUnit D28Parliament Business ParkCommerce WayLiverpoolL8 7BAT: 0151 709 [email protected] Shebl
Ray Farley Photography211 The Serpentine NorthBlundellsandsLiverpoolL23 6UTT: 0151 931 [email protected] Farley
Regus Management UK Limited5th Floor Horton HouseExchange FlagsLiverpoolL2 3PFT: 0151 244 5400www.regus.co.uk@Regus_UKEllen Lovell
Samuels LawBullock House10 Rumford PlaceLiverpoolL3 9DGT: 0151 236 [email protected]@SamuelsLawNicola Clark
Service Source LtdThe Plaza100 Old Hall StreetLiverpoolL3 9QJT: 0151 224 [email protected] Sewell
Strongs Buildings ServicesNations HouseEdmund StreetLiverpoolL3 9NYT: 0151 224 [email protected] Murtagh
The Big PartnershipThe Plaza100 Old Hall StreetLiverpoolL3 9QJT: 0151 600 5126www.bigpartnership.co.ukDaniel Morrison
Tracey BellThe Gostin Building32 - 36 Hanover StreetLiverpoolL1 4LNT: 0151 707 [email protected]@TraceyBellTracey Bell
Wirral Community NHS Trust Specialist Health Promotion TeamOld Market HouseHamilton StreetBirkenheadCH41 5ALT: 0151 630 8383Julie Curren
New members June-August 2012@LpoolChamber fantastic facilities at the Business Suite. Looking forward to becoming a member so I can use them! Thank you @JanMcandCo
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