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TRANSCRIPT
Enterprise - User Manual
LIVEYOURNOW
ENTERPRISE - USER MANUAL
1. Introduction and what we offer
2. Dashboard
3. Community/Group dashboard
4. Redemption
5. Rewarding features
6. Nomination and approval
7. Points movement in system
8. Administrative features
9. Other capabilities
10. Send points reminder
11. Referrals
12. Polls and Survey
13. Reports
14. Escalation metrics
CONTENT:
This user manual gives you an overview of the product and detailingof key features. Key points covered here are.
• User interface and how it looks.
• Types of redemption.
• Types of rewards and how to use.
• System flow.
• Administrative features.
• Other employee engagement modules.
• Reports.
• Escalation metrics.
OBJECTIVES
XOXODAY ENTERPRISE- INTRODUCTION
Xoxoday has been helping corporates helping them appreciate employees and business partners who do great work. Its easy to use SaaS platform helps companies, small and large, automate their rewards and recognition programs effectively.Xoxoday rewards software is one of its kind which helps you digitize the entire reward and recognition program. It has 3 key elements viz. recognition, engagement and fulfillment.
Xoxoday helps people discover places through people. Xoxoday has curated one of the largest and most diverse selections of experiences and activities. From traditional sightseeing tours to unique once-in-a-lifetime experiences, all provided by hosts who we have pre-screened for quality, value and service.
Fill your life with experiences, not things. Have stories to tell, not stuff to show.Live your now.
Plug & PlayModules
Gamified EmployeeReferral Module
Data Security Customize as peryour HR Policy
Cloud Based,Pay as you use Model
Instant Peer toPeer Recognition
Social Rewards People Analytics Health & WellnessModule
Single Sign onIntegration
Mobile App Admin Tool Kit
Reward Catalogwith ExcitingExperiences
Data Integration& SSO
Point Accumulationthrough
Reward Pockets
Surveys andCampaign
Management
Tax SavingModule
Xoxoday awarded for the Best HR Technology Startup by People Matters in Aug '16
Xoxoday is ISO 27001 & 9001 Certified
XOXODAY REWARDS SOFTWARE
RECOGNITIONMODULE
ENGAGEMENTMODULE
FULFILMENTMODULE
WHAT WE OFFER
DASHBOARDHome/Profile overview | Groups
DASHBOARD
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12 13
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23
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1. Name and designation.
2. Available budget to allocate.
3. Personal information, email id, contact info etc.
4. My Activities.
5. Information.
6. Participation.
7. Leaderborad.
8. Trends.
9. Summary of awards which has been awarded recently.
10. User post.
11. Search for employee or products.
12. & 15. Points available for redemption.
13. User account info.
14. User feed.
16. Special perks.
COMMUNITY DASHBOARD
GROUPDASHBOARDDASHBOARD SELECT A
GROUP
Community dashboard or group helps a group of people to get connected over some agenda, Groups gives access to all the users part of same to post on wall and discuss over the related topics.Group enables a group of a people stay connected basis on different choices.
DASHBOARD NOMENCLATURE
Name and designation- User name and designation to be displayed.
Available budget to allocate- Total budget available with the user which can be
used for rewarding purpose.
Personal information- User can view/edit there personal info such as location,
contact details and other over here.
My Activities- User will be able to view the lists of rewardees rewarded from users
end in terms of monitory as well as social recognition.
Information- User will be able to view the recent updates of organization, e.g- New
community, referrals etc,
Participation- User can view the details of all the surveys which he/she participated
in or provided a response. Most recent will come on top following thereafter.
Leaderboard- User can view the list of top reward receivers as well as senders. It
will get shuffled with time and give you the details top receivers/senders for a
particular time frame (3 months)
Trends- User can view the trends basis on the boosts provided within the
organization whichever parameter has been rewarded most times will come on top.
Trends will show the details for 1 year.
Recent awardees - User can view the list of awardees basis on awards which they
received, awards frequency can be defined at the time of award creation itself.
User post- User can post on their wall which will be visible for employees of the
organization.
Search for employee/products- User can search for other employees of
organization as well as products.
Points available for redemption- User can use these points to redeem any product
available.
User account info- User can view their profile and account settings here, My profile
enables user see the post on his wall as well as personal information, Account
settings enables user to edit personal info.
User feed- User can view the details of whats happening in organization in terms of
recent awardees, birthdays and other live feeds.
Special perks- User can avail exclusive offers on multiple platforms.
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2.
3.
4.
5.
6.
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16.
REDEMPTIONAvailable Categories
REDEMPTION (1)
Amazing Redemption OptionsRedemption module shall provide the users options to redeem their
REDEMPTION (2)
Experience redemption- User can opt for any of the five experience categories comprising Adventure, Fine dining, hobbies, Tours & getaways and wellness. Experience landing page will give you option to sort basis on category, city, valid for as well as price. You can also sort the list by name and variable pricing (high to low, low to high).
Same will be applicable for other redemptions such as vouchers, special perks, learn and grow as well. User will be able to get the product basis on his requirement by putting on the filters of choice.
Choose b/w multiple location across India
Special perks give you an option to avail exciting offers on multiple brands at par, once you choose for any there will be a coupon code generation which will be visible on the page as well as sent to the registered email id.
Special Perks
REWARDSRewarding features | Nomination and approvals
REWARDING FEATURES (1/2)
Instant rewards – Rewards can be send to a person, this can be inform of Awards, direct gifting of points or gift vouchers.
Nominations based awards – Employees can nominate their peers and other team members for an award. The award once approved by necessary approval authority, the employee would be awarded. The workflow can be designed as per requirement.
You can share reward points with your Peers through Peer Rewarding Module
MONETARYREWARDS PEERREWARDS
REWARDING FEATURES (2/2)
Kudos enables the employee to give a recognition to those who has done the outstanding performance within organization, this is a monitory rewarding feature.These are characterized in multiple sub-parts enabling a large range of recognition.
Nominations Modules allows employees to refer their peers and team members to nominate for awards.These nominations shall be made available to predefined managers/HRs who shall be able to approve these nominations on a click of a button.The nomination and approval criteria can be customized on the basis of requirements of clients.
SOCIAL
KUDOS
NOMINATEAN
EMPLOYEE
REWARDS KUDOS
NOMINATIONSREWARDS NOMINATE
NOMINATION & APPROVALS
An employee is nominated by one of the peers for a certain Award
A manager shall be provided with option to accept / Decline the nomination. Incase of points non availability a nomination can be delegated as well
NOMINATIONSREWARDS APPROVE
SYSTEMFLOW & ADMIN
Points movement in system | Administrative features
POINTS MOVEMENT IN THE SYSTEM
Points are made available to Super Admin for distribution among teams
Points are made available to Super Admin for distribution among teams
Super Admin allocates points to BU head Kitty
Points are made available to Super Admin for distribution among teams
Points are made available to Super Admin for distribution among teams
Organisational parameters are defined in this section. The parameters are listed• Overview.• Access roles.• Values.• Behaviour• Greetings.• Badges.• Awards.
ADMINISTRATIVE FEATURE
OrganisationalConfigurations
EmployeeConfigurations
PointsDistribution The mechanism for distributing points to manager for the
purpose of rewarding is provided.• Allocate Points/Budgets.• Budget distribution.• Points recharge history
The configurations for creation of new employee accounts & associated parameters as listed• Hierarchy• Designations• Locations• Projects• Employee projects mapping.• Project customers mapping.• Department.• Employee list• Employee’s Supervisor/Manager
OTHER FEATURESAND REPORTS
Other capabilities | Reports overview | Escalation metrics
OTHER CAPABILITIES
1. Send points reminder
2. Employee Job Referrals, Tracking & Rewards
3. Employee mood
4. Survey and Polls
SEND POINTS REMINDER
Send points reminder is a module which enables the admin to send a reminder to users who having budget available to allocate as well as points available for redemption.
In the landing page itself Admin will get an option where the nature of reminder can be selected (Budget points reminder and reward points reminder)
COMPANYPOINTSADMIN SEND POINTS
REMINDER
Natureof reminder
Budgetpoints
reminder
Rewardspoint
reminder
BUDGET POINTS REMINDER
BUDGET POINTS REMINDER
Budget points reminder can be used to send a reminder mail to all the users who having budget in their kitty for rewarding, Reminder mails can be customized, apart from highlighted part which is static all the contents can be modified basis on requirement, Also user can set a frequency to send mails by selecting auto reminder with time frame available.
Reward points reminder has the same feature as of budget point reminder, only here user can send a reminder to all the individuals who having redeemable points in there budget. Frequency, mail content customization as well as subject line of reminder mail can be changed according to the requirement.
NOMINATION & APPROVALS
MANAGEINFORMATIONADMIN REFERRALS
Overview-• Job Openings provides the list of all open jobs that the user can refer his friends.• Add / Update Jobs enables creation of new job openings.• My Referrals provided the view of the history of all past referral of the user.
The Summary section provides details of total Open Jobs, Applications at different stages and daily statistics of the reward activities.
Summary
REFERRAL SYSTEM
Add/Update jobsThe Add / Update Jobs section provides a view of all the open jobs, access to add new job openings and close the existing jobs.Edit/view/disable features.
Applications.The applications section provides the list of all application with the respective status. The successful referrals can be rewarded here.
Job OpeningsDownload Resume
Edit / View / Disable
Action
EMPLOYEE MOOD
HOMEDASHBOARD
Employee Mood- User can select emoji basis on how he/she is feeling on the particular day, same data will be captured and admin will be able to view mood of the employees in a consolidated report.
POLLS AND SURVEY
MANAGEINFORMATIONDASHBOARD SURVEY
Polls & Survey Listing
This shall have• Survey Name• Audience• Added On• Closing On• Status• Send Reminder – Shall send the reminder mail to recipients yet to answer the survey• Edit – Edit Survey Details (same as add new survey, only survey name cannot be changed• View Results – Shall display results• Close – Disable the survey, The survey shall be closed here
Default Sorting OrderP1 : ActiveP2 : Latest date of creation
ADMIN PANEL – ADD NEW SURVEY
Add New Survey shallinclude following
• Survey Name• Closing Date• Survey Audience 1. All employees, Specific Group• Publish results• Questions List(Min 1 question, Max 10 questions) 1. Question 2. Check box / Radio button 3. Options (Min 2, Max 4)
User panel polls
REPORTS
REPORTS OVERVIEW
ORGANIZATIONAL REPORTS
Point StatisticsThe points movement from recharge, distribution to redemption are captured here. All statistics are available for excel download.
Leader BoardThe leaders board shall include the list of Top 5 senders & receivers of recognition. The leaders board shall also capture the trends of values and behaviors observed in the organization.
Employee statisticsThe employee participation is captured and made available for administrator. All statistics are available for excel download.
Award statisticsThe awards statistics shall include name of the rewards with associated stakeholders & points are available. All statistics are available for excel download.
COMPANY REPORTSREPORTS
ESCALATION METRICS
Function/Role
Customer Support/ First
Level EscalationCS Team [email protected] +91 80656 56000
Product relatedissue/support final
level escalationAshish Kumar
+91 95389 54507
Final EscalationSumit
[email protected] +91 99720 97097
EscalationContact
ContactDetails
ContactNumber
