Caring since 1989

Helping Hands

About me

Hello, my name is

Michelle Burke

Live-in Area Care Manager - North

Michelle,

your Live-in Area Care Manager for the North.

Hello, I ’m Michelle and I ’m the Live-in Area Care Manager for the North region. My main

responsibilit ies in this role include overseeing numerous live-in care managers and ensuring

that all aspects of care provided is of a high standard – dealing with customers and carers

alike. I also oversee our carer services team that do a great job at looking af ter our carers'

scheduling and placements, seeing posit ivity spread across the region and seeing direct

growth and sat isfact ion increase through the ef forts of my team.

In my spare t ime I run a voluntary self -funded, non-prof it Morris Dancing group, which I have

run for over 30 years. The group is mainly for vulnerable children and young adults, and we

aim to make a dif ference in their lives each week through discipline, teamwork, a place to feel

happy and most of all to have lots of FUN. I danced myself for 38 years and ret ired as the top

winning leader of the year and overall t roupe of the year. In addit ion to runnng the group, I

spend t ime with my two amazing granddaughters, Gracie and Jessica.

My experience and expertise

Why I chose Helping Hands

JD 2021.081 Staff profile V1 - 06 APRIL 2020 © Helping Hands [Homecare], a division of Midshires Care Limited 2005 to 2020. All rights reserved. Registered office:

Head Office, 10 Tything Road West, Alcester, Warwickshire, B49 6EP. Registered in England and Wales no. 3959933.

Helping Hands is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales

(certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales

Prior to joining Helping Hands, I worked in the pharmacy industry for most of my working

career, growing through the roles f rom a Saturday member of staf f to a senior area

manager. I have developed many members of my teams through my career.

I have an NVQ in Dispensing and am current ly working towards a Level 5 in Leadership and

Management.

I did a lot of research about the business before joining and liked the way Helping Hands

operated. I felt I could relate to the personable way we treat each other and the morals of

the company. I like the fact that the MD and CEO are personally invested in the success of

Helping Hands and put our carers and its staf f f irst in their business model.

I think that we of fer a wide range of support here and all services are always customer

focused. As soon as I joined the business I immediately felt welcomed and knew I had made

the right decision to move f rom pharmacy af ter 25 years.