little helper launch night
TRANSCRIPT
Beta Launch and Live Feedback SessionJuly 29, 2015
Better Plan and Manage Your Household
Published by American Greetings Card Store
#worldstoughestjob
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
B E F O R E W E B E G I N :
“The World’s Toughest Job”
Mom runs the household
Mom plans the family schedules
Mom manages the kids schedules
Mom trust her friends more than third parties
Mom’s tools are text messages, emails, and listing services
But, those tools are not good enough.
Mom is the CHO* (Chief Household Officer)
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
You already have a set of sitters/helpers you trust
You only go to find more when you run out of options
You ask neighbors and friends before visiting listing sites
When you go to a listing site like Care.com, you find resources, quit the service, and share the contacts
When you plan a thing, you contact each helper one at a timeYou have a preferred order to your roster
A little about managing help at home.
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
littlehelper.co© 2015, Little Helper Inc.
Little Helper helps you organize and manage your
essential relationships.
Supporting parents in efficiently and securely manage:
Date Nights Sudden Emergencies Special Events
Scheduled ChildcareHousehold Events
#LHlaunch
What are “Essential Relationships”?
They are the handful of people in yourclose-in network who you trust to help you no
matter when you need it.
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
We call them Helpers.
What are Close-in Networks?
Close-in networks are the resources you build around the things that matter most.
For example, Childcare, Eldercare, Petcare, and even Small Business Management are all
close-in networks.
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
littlehelper.co© 2015, Little Helper Inc.
Ask vs. TellSocial networks today have become trophy
networks to publish successes and wins. Rarely do people use them to ask for help.
#LHlaunch
littlehelper.co© 2015, Little Helper Inc.
Trust & ProtectionThe bigger a network gets, the less
trustworthy it becomes.
2
#LHlaunch
littlehelper.co© 2015, Little Helper Inc.
Give & GetIf you build your network, share your
relationships, and offer to help others, you increase the likelihood of getting help when you need it.
3
#LHlaunch
Why are we here?
We think the way people manage their resources at home needs work.
While there are services to find help, no one is helping the parent efficiently and securely manage date nights, sudden emergencies,
special events, and scheduled childcare.
That’s what we’re working on and we need your help.
littlehelper.co© 2015, Little Helper Inc.
Tell us whatyou think!
#LHlaunch
How hard was it for you to get here tonight?
(Well, maybe tonight was easy because we got the sitter.)
We want to hear about the process that you typically go through to get out.
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
What did you think of Little Helper?
What worked and what didn’t?
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
What do you wish it could do?
Are there features or functions that you would love to see added?
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
How —and how much—wouldyou pay for it?
The differences between subscription, ad-supported, and transactional.
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
What is next for Little Helper?1. Co-parent event management
2. A broader set of available skills
3. Time tracking and payment management for full-time care
4. Helper availability and profile pages for direct booking
5. Barter/credit system to trade time (instead of buying it)
6. GPS-connected carpooling
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
The ask? Help us.Use it.
Give feedback.
Complain.
Refer.
Share.
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
Visit my.littlehelper.co
littlehelper.co© 2015, Little Helper Inc. #LHlaunch
littlehelper.co© 2015, Little Helper Inc.
Thank you for everything so far!
#LHlaunch