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Anhang

© Springer Fachmedien Wiesbaden 2017D. Pauw, Beziehungsgestaltung im interkulturellen Coaching,DOI 10.1007/978-3-658-14965-9

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Semi-structured Interview Questions

Introduction & Explanation of contextToday, I’d like to talk with you about your cross-cultural executive coaching ex-periences. I will start by asking you some basics about your coaching experience. The following questions will explore your experience of relationship-building in a cross-cultural coaching context.

I will be recording the interview and may also take some notes during the in-terview. Before we begin, do you have any questions or concerns?

1. The Coach-Personality• What is your professional background? (Internal or External Coach? Train-

ing background?)• Some authors distinguish between different styles of coaching, for example

Skill Coaching and Transformative Coaching. Briefl y, how would you de-scribe your own style of coaching?

• Could you briefl y tell me about other countries you have lived and/or worked in? (Years?)

• Cross-Cultural Coaching experience (approximate number of clients)__________________

• Describe the cultural diversity of those clients.

2. General Differences• Do you think, in general, coaching in a cross-cultural dyad is any different

from coaching someone with the same cultural background?

Why? Can you describe me two-three key experiences where you recognized cul-ture as a salient factor/ where culture could have been expected to be relevant but wasn’t? How did culture show up?

3. Building the relationshipI’d like to take a closer look at the way you build the coaching relationship with the client.

• Do you experience different expectations from the client regarding the relationship in cross-cultural contexts? (Role of the coach; Explanation of context?)

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How do you deal with those different expectations? Do you also move towards the expectations of the client?

• Empathy is considered to be a core variable for building a strong connection with the client.

Do you change your ways of being empathic in comparison to mono-cultural coachings?

In which way?

• Trust is an eminent part of the coaching relationship.

How do you build trust in cross-cultural coaching? Do you develop trust different-ly in comparison to mono-cultural coachings?

How do you realize that trust has been established?

• Support & Challenge

Do you change your way of supporting and challenging the Coachee? If so, in what way?

What might prevent you from challenging in the coaching session?

4. The relationship along the process• How long do you feel it “normally” takes to build a trusting relationship in

cross-cultural coaching? Do you experience any difference to “mono-cul-tural” coaching?

• Do you refl ect the shared relationship together with your coachee? Can you describe me in which situations you usually refl ect the relationship together with your coachee? Is that in cross-cultural Settings any different to mo-no-cultural ones?

5. Sum up• In summary, from your experience, what do you feel are the common factors

in relationship building and what is special about cross-cultural coaching?

6. Culture-specifi c-Knowledge• Do you feel you must be familiar with the cultural background of the client

in order to be a good and supportive coach?

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7. Training• Has culture, cultural differences or theories on culture been a part of your

coach training curriculum?

8. Ending• Is there anything else you feel I should know about cross-cultural coaching?

Closing marksI want to thank you very much for participating in this interview and research. Your perceptions, refl ections, and insights regarding your experience will con-tribute greatly to my research on the infl uence of culture on building the coach-ing-relationship. If you are interested, a copy of the executive summary can be provided.

Would you be available for any follow-up questions if necessary (via telephone or email) to clarify or elaborate on any comments as the research develops?