lists for leaders: bonus - little lessons in leadership

Little Lessons in Leadership

One Stop LeaderShop®

The Complete Manager Training Program

Lists for Leaders: Bonus List!

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Lists for Leaders Series on SlideShare

Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity Bonus! Little Lessons in Leadership

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One Stop LeaderShop® - The Complete Manager Training Program

Statement of Purpose

The following is a collection of little lessons in leadership, each one memorable to me based on my experience.

Allow me to save you some time and trouble! -- M. Vogan

Author’s Lessons Learned


Contents

1. Little Lessons in Communication 2. Little Lessons in Generosity 3. Little Lessons in Composure 4. Little Lessons in Courage 5. Little Lessons in Influence 6. The Golden Ticket

Bonus! Little Lessons in Leadership


Little Lessons in Communication

Communication – open, clear, direct, frequent, honest and empathic – will calm most situations, even during your darkest hours as a manager. You can count on it.

One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com

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If you are reading this, you are probably someone with many good ideas and strong opinions. That’s a great quality. Never lose that. But be aware that not everything you say is a gem. Sometimes, just listen. … and don’t interrupt.




If you think you are witty, you probably are. If you think you are funny, you probably are not – at least not in a workplace setting. Witty is harmless, but trying too hard can be perceived badly. Have fun, but earn the reputation of a consummate professional.



Little Lessons in Generosity

It’s not necessary to critique everybody and everything every moment of every day. Value the contribution of others.




Allow a reasonable amount of unintentional failure. Try to judge people on a portfolio of words and actions, not just one incident. Consider all of the things they do right.




Give credit for a job well-done. Share credit for team successes. Never take credit for the innovative ideas of others.




Be kind to and supportive of everyone, including employees at all levels of responsibility! Don’t be one of those managers who bullies the masses, but who will do or say anything to look like a hero to their direct reports. … very unbecoming.




Be kind to and supportive of everyone, including your direct reports! Don’t be one of those managers who bullies their direct reports, but who will do or say anything to look like a hero to the masses. … very unbecoming.




When you look at the faces of your employees, realize that they are complex human beings with opinions and preferences and feelings and daily lives. They make a contribution to your company every day, and they are deserving of the finest leadership you can offer.



Little Lessons in Composure

If you … WHEN you … make a mistake or a misstep, regain your composure quickly and recover gracefully every time. Everybody has been there. Don’t get rattled.




If you … WHEN you … disagree with an important decision, keep your emotions in check. Feel the rage just don’t show it. Use your words!




If you … WHEN you … face people who disagree with one of your important decisions, allow them to retreat with dignity. In these situations you’ll get the final word. Show understanding and appreciation for the perspectives of others.



Little Lessons in Courage

Fight to the finish? … ALWAYS do so if you have reason to believe that customers, stakeholders or employees will be adversely impacted. Be persistent.




Fight to the finish? … NEVER do so over a petty grievance about your own manager. Like it or not, if you are a manager – and particularly if you are a senior manager – you are expected to manage yourself. When you experience minor problems with your manager, state your case once, listen to his/her point of view, negotiate a solution, then shake it off. … and keep your resume current.




Fight to the finish? … ALWAYS do so if you are a legitimate victim of discrimination or unfair treatment in the workplace. Certainly do so if a law or policy has been violated.



Little Lessons in Influence

Politics in business is not a dirty word. Oh, you’ll probably shudder when you see politics being used for personal gain. And you’ll ‘for sure’ witness more than one power-grab in your career. But for you, “politics” should be less a source of power and more a means of influence. You are part of a business partnership. You will need strong working relationships with colleagues to achieve your company’s goals.

Keep your relationships authentic – for the good of the enterprise. Be more of a diplomat than a politician.



The Golden Ticket … What? You deliver better leadership than you

receive? It happens.



… The Golden Ticket … No matter what, try to maintain a professional

relationship with your own manager. Communicate what you want/need. If your manager fails to deliver,

stay calm. Don’t overreact.

Remember that you are a leader. One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com


… The Golden Ticket … Your job is to serve your company in a dignified

manner and with full respect for the chain of command. Unless you are self-employed, you will

always have a boss, so cooperate please.



… The Golden Ticket … No need to worry.



… The Golden Ticket … You are in a position to cultivate your planning and

organization skills, your judgment and creativity, your own freedom of thought. Just stay focused on the

pursuit of leadership excellence. Discover what you're capable of doing.



… The Golden Ticket And remember … bosses come and go, but great leadership skills are yours to keep. Forever.




Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity Bonus! Little Lessons in Leadership

More Lists for Leaders on SlideShare

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http://www.slideshare.net/LeaderShop/intro-i-leadership-principles

http://www.slideshare.net/LeaderShop/lists-for-leaders-intro-ii

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-1-strategic-planning-in-five-steps

http://www.slideshare.net/LeaderShop/lisis-for-leaders-list-2-service-quality-promises

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-3-successful-hiring

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-4-cheap-training-ideas

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-5-performance-management-style-points

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-6-gathering-employee-feedback

http://www.slideshare.net/LeaderShop/list-7-motivations-for-managing-metrics

http://www.slideshare.net/LeaderShop/list-8-signs-of-continuous-improvement

http://www.slideshare.net/LeaderShop/lists-for-leaderslist-9-project-delivery-scorecard

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-10-rules-for-a-winning-budget-season

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-11-keys-to-equitable-cost-allocation

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-12-vendor-selection-checklist

http://www.slideshare.net/LeaderShop/lists-for-leaderslist-13-internal-control-wellness

http://www.slideshare.net/LeaderShop/lists-list-14-ab-cs-of-business-continuity

https://www.slideshare.net/LeaderShop/lists-for-leadersbonus-little-lessons-in-leadership

One Stop LeaderShop® is a comprehensive, convenient and affordable manager training course. We teach managers the 5 leadership principles and 14 business practices they need to drive performance.

Our course is purposely written as an independent study program (classroom optional). For more information please click on the links that follow or visit us at www.onestopleadershop.com.

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One Stop LeaderShop® The Complete Manager Training Program

Complete 14-Volume E-Book links:


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One Stop LeaderShop® The Complete Manager Training Program

Complete 6-Volume Paperback Book links:

Workbook CD ROM


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http://www.onestopleadershop.com/manager-training-program/one-stop-leadershop-workbook-cd-rom/

Also available on SlideShare How to Be a Great Employee

Lesson 1: Think Strategically Lesson 2: Follow a Set of Guiding Principles Lesson 3: Be a Responsible Corporate Steward Lesson 4: Care About Customers Lesson 5: Say It With Numbers Lesson 6: Manage Yourself Lesson 7: Redefine Professional Growth

Advice for career-minded beginners!


http://www.slideshare.net/LeaderShop/how-to-be-a-great-employee-lesson-1

http://www.slideshare.net/LeaderShop/how-to-be-a-great-employee-esson-2

http://www.slideshare.net/LeaderShop/be-a-great-employee-lesson-3

http://www.slideshare.net/LeaderShop/be-a-great-employee-lesson-4





Also available on SlideShare Leadership for the Time of Your Life

Recent Graduate Young Professional Manager of Managers C-Suite Executive

Need solutions? … help has arrived!


http://www.slideshare.net/LeaderShop/recent-graduates-time-of-your-life

http://www.slideshare.net/LeaderShop/young-professional-time-of-your-life

http://www.slideshare.net/LeaderShop/manager-of-managers-time-of-your-life

http://www.slideshare.net/LeaderShop/c-suite-time-of-your-life


Also available on SlideShare Perfect Pairings

Some business practices are simply meant to be together!


Strategic Planning & Equitable Cost

Allocation

Performance Management & Employee Satisfaction

Service Quality & Vendor Management


http://www.slideshare.net/LeaderShop/perfect-pairings-for-managers-equitable-cost-allocation-strategic-planning



http://www.slideshare.net/LeaderShop/perfect-pairings-performance-management-employee-satisfaction

http://www.slideshare.net/LeaderShop/perfect-pairings-performance-management-employee-satisfaction

http://www.slideshare.net/LeaderShop/perfect-pairings-for-managers-service-quality-vendor-management

http://www.slideshare.net/LeaderShop/perfect-pairings-for-managers-service-quality-vendor-management


CEO’s, Managers, Job Seekers and Recent Graduates! Click to learn more about our affordable manager training program.

Author, Trainer, Operations Professional CEO, One Stop LeaderShop®

Thank you for visiting One Stop LeaderShop®

The Complete Manager Training Program

Mary E. Vogan



lists for leaders: bonus - little lessons in leadership

Business

collection of little

stop leadershop

vogan contents little

communication week

generosity week

influence week

composure week

courage week