lisa heigh senior solid waste planner metro value added:
TRANSCRIPT
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Lisa Heigh Senior solid waste planner
Metro
Value added:
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Today’s discussion HHW Program Who is our Audience?HHW Techs as educators Program elements So what?
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History of Metro’s program Two permanent facilitiesEight years of ~ 60 days of
neighborhood events~55,000 customers
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HHW Customers
44,00046,00048,00050,00052,00054,00056,00058,00060,000
02-03
03-04
04-05
05-06
06-07
Fiscal Years
Customers
Series1
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HHW customers
Geographic Distribution
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The Customer as Audience
36/54 percent split female /male
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The Customer as Audience43 % First time customers 33 % Repeat users within the last 3 years~ 30 % of repeat users come 1-2 times year
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The Customer as Audience
80% Garden or work in the lawn
52% Believe that insecticides and herbicides are toxic
15% Do not use chemicals
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The Customer as AudienceWould information about a products toxic level keep you from buying and using it? 60% Yes; 15% No; 24% Depends
About risks to your family’s health?77% Yes; 13% No, 11% Depends
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History of on-site HHW event Waste Reduction Education
Round-ups
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HHW technicians – additional roleDo you like to talk to customers
about waste issues, hazardous products and alternative?
Do you like the idea of expanding your role to include providing more education and information to customers?
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HHW Technician – another roleWhat do customers ask you about ?
What do we do with all this waste?Recycled PaintElectronic WasteGardening/pesticides & household
cleaners
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HHW Technicians – additional roleWhat subjects would you like more information and training? Natural Gardening Pesticide AlternativesChild and human health issuesElectronic WastePBTs
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Winter Trainings 2002-2009How would you like to receive new information? Formal Presentation (11)Training that involves hands-on (10)
Reading written materials (5) A combination of the above (3)
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About teaching & behavior change Foundation information about behavior change; teaching, how we learn and activity on ‘teaching on the fly’ and role-play activity.
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About impacts
Foundation information about pesticide impacts on (water quality/fish) and impacts of toxics on humans, special emphasis on children and child development
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About electronics Electronics’ national and
state policy issues; the “how to” of computer deconstruction (and rebuild); and the electronics recycling industry (impacts to China).
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History and science of soap/detergents and the alternatives; and green cleaner lab activity.
About alternatives
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About the garden and lawnIntroduction to natural gardening
(pests, pesticides and alternatives)and soils; lawn care and the ecology of the lawn; soils and lawn care review, and native plants and plant care.
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Round ups
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Prompts and give-a-ways
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So What?